BB Bold 9700 :: No Data Coverage But Have BIS Account?
Jan 14, 2010
I searched the forum multiple times this week and cant find an answer to my problem. since a week i suddenly lost my EDGE coverage and got now edge.email, bbm browser not working. host routing table is empty and i can't register my servicebooks. browser only works on wifi. if i try tu use it without wifi it says "this is hotspot browser" i have bis active. i reactivated it by calling my provider did battery pulls, os updates nothing worked out.one (litle thing i noticed the same day i lost coverage i got a message on my bb saying uncaught exeption adding byte out of range) i dont know if this has somthing to do with my problem are there crackberry addicts that can help me with my problem.
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Sep 7, 2010
quick question regarding the LED coverage indicator.I currently have 2 bb's a curve 8310 and of course a bold 9700. i have set both bb's to have the LED coverage indicator on. the curve 8310 LED constantly blinks green while the 9700 only blinks while im on a call or if i am using my bbm. the BOLD always has full bars of coverage so im not sure if they changed the way the led indicator works or if there is just a problem with my 9700.
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Jan 2, 2010
I just left the IPhone & converted to the 9700 & I absolutely love it! Does anyone know if ATT has some type of 3G map that shows future coverage? 3G is available about 1 mile from my home, so I am wandering with it being that close, if coverage will soon come my way.
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Aug 18, 2010
I'm looking to buy the Bold 9700 on Orange basically due to the UMA feature. However, I have a couple of questions which I hope someone can help with
-regarding the branding/software - have Orange added loads of their own software i.e orange world icons etc? And do they cause phone to be compromised in any way compared to O2, Vodafone etc?
- how is Orange overall as a network for 3G coverage?
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Mar 11, 2010
I want the 9700 to blink red only when I have something of attention.Please help, I do have IM+ installed on the 9700...I've turned off the LED network coverage, etc etc...and yet even when I dont have any emails, im's etc....the silly thing STILL blinks..I have Bebuzz loaded which is fine I think...But for the life of me I dont know why it's flashing...
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May 5, 2010
I changed my Berry to white earlier today and now I'm noticing some problems with my network coverage. I didn't change the black part where the SIM and memory card etc. are held. I change the bezel, bottom cover, battery cover and keypad. I get 'SOS' often and it randomly says 'Searching for network', sometimes as soon as I try to send a text. I am on Orange UK and people have had problems in the past few days with them so I'm wondering if it was the housing that caused it?
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Dec 5, 2011
I cancelled my TELUS data coverage because I'm on a maternity leave but since then, even my home wifi can be used on my device. Telus told me I can use WIFI at home if I don't subscribe to a wireless data plan. So, I want to know if really, I can use my personal WIFI at home (as other device like samsung and iphone do), or is it really impossible?
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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Jun 7, 2010
I cannot add my hotmail account to my new BB phone. I tried a Gmail account and it works fine, I just get an error "The application has encountered and error and cannot continue" for my hotmail account. I have contacted T-Mobile and they tried to help me, however they told me, after few tires, that BB does not support Hotmail accounts.
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Aug 13, 2011
i have a gophone (prepaid) account. im using a bold 9700. is it possible to set up a blackberry email account so i can access blackberry app world
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Dec 15, 2011
I just bought new Black Berry Bold 9930, and all of may data already transferred from my old Black Berry 9000, such as contacts, BBM contacts, memo, etc. Before I backup the I've travelling to Singapore and I used local SIM card. And the device recognized the new SIM card inserted and asked me to confirm the Black Berry ID that was created before. But the password is invalid, I tried so many times and still password invalid, and then suggest to be created new Black Berry ID, and I did it. After that all of my data were wiped and I can't use it anymore. So, how can I restore all of my data such as contacts, BBM contacts, memo, etc?
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Sep 15, 2010
I am trying set up my email but it keeps saying the application has encountered an error and cannot continue. What can I do?
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Jan 19, 2010
I have been on this website as a guest for over three months when I was comtemplating whether to get a BB or an Iphone. My 9700 comes today as an upgrade on th Three UK network and I am very excited! I have read the Lec101 series and it is very exciting but I cant take all that info in one go.I have one question (I am sure this is a first of many more to come ). Can anyone post a link to creating my BB email account on Three. I have looked through their website but I cant seem to find any link.if I dont set up a BB email account, will I still be able to set up my other yahoo or hotmail account on my BB and will I be able to use BB messenger.
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Mar 31, 2010
I can not add any of my mail accounts to my new Bold 9700. I'm on 3UK. They can't solve the problem.
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Jan 9, 2010
I really hate to do this but I have looked around for way too long trying to find the answer to this. If you can point me in the right direction I would be grateful. I just switched today from the iPhone to the 9700 Bold and I can't figure out how to configure my Gmail to come through.
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Jul 17, 2010
just got a new Bold 9700 and is having trouble setting up the email. When we go through the wizard on the device, everything seems ok. The wizard takes the info, and says that a new icon is now on the home screen and email is ready to use. No icon is displayed (it is not hidden, i've checked), and when I attempt to send an email from the Messages application an error message comes up that says, "No message services configured. You will be redirected to the Setup Wizard to set up your email account."
I've also tried (numerous times) sending the service books, updating the host routing table, and doing hard reboots (removing battery). None of those seem to make a difference. If it matters, she is able to send SMS texts, and use BBM without an issue. I've emailed the accounts we have tried setting up (from my laptop) but the emails are not recieved on her device (they are in her inbox - checked on laptop).
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Jul 14, 2010
My phone only shows one option: setup a work email account? Why? Has anyone experience this? Actually I bought this phone used, now I'm scare I got ripped off.
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Mar 28, 2010
I'm about to get a 9700 soon and I have a question When you use Hotmail with this phoneIs there an App that you use to access your hotmail account? Or do yo navigate to hotmail through a web browser and send emails that way? please let me know.
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Jan 7, 2010
I have just got my Blackberry Bold 9700 today and I have been trying to setup my email account on it. I have gone through the setup process several times but cant seem to find the option to add my own email account on it. The only option is gives me is: 'I want to use a work email account with a Blackberry Enterprise Server'.
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Jul 1, 2010
I am new to BB i added a email account no problem, but i want to delete it! and use a different one,as all spam and unwanted mail is coming through, any help would be much appreciatted.
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Apr 23, 2012
have a blackberry bold and today received an email when i switched on the phone saying i had to enter my user name and password to continue to receive emails i had not switched anything off and everything was fine yesterday i went into settingsand entered my email address and password yet the answer was "blank user name. Type a valid user name" i have no idea why this has happened adn i cant reactivate the emails,
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Jul 16, 2012
I have an unlocked Bold 9700 running OS 5 that I used briefly with an international SIM card service from the UK, and then abroad with a totally different provider (on a corporate enterprise plan). I recently re-established residence in the US and am allowing my son to use the BB for now. We have a new SIM from AT&T that has never had a BB account provisioned on it. I did a full security wipe on the phone. The phone is still receiving mail from a yahoo.com account. When I go to Setup -> Personal Email Setup and then click "back" (so as not to set up a new account) I get a message "An email address does not currently exist for your Blackberry device" -- and yet I am still receiving messages on the yahoo.com account and can reply, check out folders, etc. When I check the Service Books, there is no listing for any service book associated with the email account; indeed, no CMIME listing at all.How can I remove email access to the yahoo.com account from this phone? How in the world is it still receiving emails?
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Jun 9, 2012
Help anyone? I have a 9700, originally from Telus. The phone was unlocked and I am now in Italy with a local SIM card. Phone and texting work, but I cannot setup email. The emails setup function in the setup routine will do nothing and the service status indicates that I am not setup. What do I need to do to get my emails? Is there an external website to set this up? When I inserted the new SIM card, I did get the SMS that the device is registered on the BB network.
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Aug 26, 2010
I've just upgraded my BB App World and suddenly i can no longer login to My Account. It says my email address was not activated or not registered when i tried retrieving my password. When i check my previous purchase, i can see that the email i have used is the same.Is there any way i can retrieve my ID and password?
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Jul 16, 2010
Dear Blackberry users: How do I change the password for my email account? It seems I am not prompted to enter a password when I want to check email on my device. I have a Bold 9700.
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Aug 26, 2010
I have just received my new bold 9700 handset. I have set up both my gmail and Hotmail accounts.Unfortunately, I can't seem to receive any mails from my hotmail on my handset even though they do arrive on my hotmail. This is not the case with gmail, which seems to work fine and push the emails to my handset as soon as they arrive. Can any one please help me out here?
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Aug 28, 2010
I bought a blackberry bold 9700 a few days ago, but I'm all new to blackberry, so I don't know a lot about them. When I first tried to set up an email address, I only had one option, and still only have one option which is a Blackberry Enterprise Server one. To try and set up my email I have to go to setup from the main menu, then to Setup Wizard, and then I have to go to email setup. As well as that, my facebook application doesn't work which I downloaded from facebook over blackberry internet.
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Aug 11, 2010
I just received my Bold 9700 today. Going through the setup wizard, I got to setting up email, but on the first screen it only gives me the Enterprise option. No option to setup personal email.
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Mar 17, 2012
My Bold 9780 got the white screen of death. I have sent it off to get fixed, but while that is happening I have switched back to my old Bold 9700. When I try moving my old email account it says to put my email password in. I put the right password in and when I press activate it says 'Sorry, unable to continue your session. Please log in again.' I have tried logging in again multiple times but it still doesn't work, what shall I do???
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Nov 20, 2012
Can't set up private email account on Bold 9700 even after 1 hour on phone with T-mobile Tech support and reset. I keep getting message "this device was unable to connect with server". Email account is with AOL.
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Jan 2, 2010
Just got my new Bold today. An upgrade from the old bold. On that one I had an email icon which was just for my BT emails and I used this rather than the messages one which included everything (aim, BBM, Emails). I don't see this icon on the new Bold. Is it not possible to have it anymore? I don't like having to wade though everything that goes into messages to get to my emails.
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