I have followed the instructions on connecting using a browser and using the phone to connect to my company echange email server. I have tried at least 15 times and get error that there is something wrong with the user authentication.... We acn connect to this account using webmail and never have a problem is there anyone who has successfully connected without using BES?
View 1 RepliesKeep getting the message "Unable to verify Account information"Checked all of the settings. Settings work fine on my Blackberry.
Info:
iPhone 4S, iOS 5.1.1
I'm a network administrator for a small company. We have a user with a Blackberry 8830, and they'd like to access their Exchange account from the device. We're running Exchange 2003 SP2.
I attempted to set this up on the Blackberry and got the following error:
"Cannot connect to email server or invalid server name. Please verify the Outlook Web Access URL. If the error persists, contact antarcticadigital.com (your email provider)."
The user received an email with the following info:
Your attempt to configure the BlackBerry Internet Service to deliver mail to your BlackBerry device from this email account was unsuccessful. This email provides instructions to help with the email account set up. You submitted the following information:
[Code]....
Actually i have a BIS on a Blackberry Curve, I have all the parameters, I can connect on my exchange under Internet Explorer or others with the HTTPS format (and not HTTP) but when i configure my blackberry in Microsoft® Outlook Web Access mode, he can't connect that said host not found, can't verifiy your account etc...
View 6 Replies View Relatedi was able to add exchange without any problem but when i go to the mail it will have error 'cannot get email'. i setup all the activesycn configuration in exchange 2010 and firewall ports. i have no problem connecting from my mac laptop with outlook-mac, it sync fine with calendar/contacts/task.
Info:
iPhone 4, iOS 5.1
I have just bought a Lumia 800 for my MD but I can't get it to connect to our exchange server. I have downloaded an SSL certificate copied from old windows mobile device (so i know the certificate is good). The certificate says it installed on the Lumia but I am still getting error message saying certificate is not trusted. I suspect the certicate is installed in the wrong place on the phone.
View 19 Replies View RelatedEverytime I try to setup a connection to our Exchange 2007 server on corporate synce on my Defy+ I get the message "Could not connect to the server"I have sucessfully set it up on a Defy and other Android phone's, is there something different about the Defy+?
View 4 Replies View RelatedFirst I was trying to pair the Xperia Pro with my laptop using Pc companion, but the software toldme that my equip doesn't support this.So, There's another way to exchange files between the mobile and laptop without use the bluetooh (too slow) or use the usb cable (this disable some apps)
View 4 Replies View RelatedHey, I am having issues connecting my iPhone 4 (iOS 5.1) to my Exchange 2010 server. When I create the account in my iPhone it verifys and leads me to believe the account is functional. When i go to send/receive mail, I receive a "Connection to the server failed" error. I have port 443 open on my firewall and can send/receive from OWA.I have rebuilt the account numerous times with both SSL turned on and off (both server and phone side).I have no special policies configured on the server either.
Info:
iPhone 4, iOS 5.1.1, Exchange 2010 fully patched
I am trying to connect my exchange email to my iPhone without using active sync. I am able to connect it to the Mac mail program on my MacBook pro with out ay issues. Can this be done on the iPhone? Please instruct.
Info:
iPhone 4S, iOS 5.1
I just setup on my iMac my works Microsoft Exchange Profile so I can view my calendar and email all from macmall.
It works perfect. When i go to do the same settings on my iPhone, for some reason it won't connect. It does ask me for a domain which the imac did not but I leave it blank.
Info:
iMac, Mac OS X (10.7.1), 3.2 GHz Intel Core i3
Right now we use Blackberry's at work, but when I get the iPhone 4 I would rather just use that to get my work email if I can. I know my Exchange email address (it's just user@exchange.company.com versus my normal @company.com email address) but I have a couple questions:Does Exchange allow IT depts. to lock down Exchange to approved decives/device IDs?We have to change passwords every month or so, but I never have to do anything on my Blackberry to keep getting email pushed - how does Echange handle that? Would I have to just update my password every time it changes?Just looking for experience from those who have added their work email from and Exchange server to their personal iPhone.
View 20 Replies View Relatedusing password for the exchange account exchange
Info:
iPhone 4S
When I use the company's outlook webmail, I need to use RSA SecurID passcode first to authenticate by using my SecurID token before the webmail login page appear (username + password). I tried to add the mail in my BB by using the normal way (webmail address + username +password), but not succeeded. As far as I know, our company does not have BES. or maybe this type of mail can not be used with BIS?
View 1 Replies View RelatedProblem of BlackBerry synchronization with an account exchanges oulook for the contacts Error of mappage
View 3 Replies View RelatedJust received a new 9780 Bold from work as an upgrade from the 8900 i am used too.....call me old fashioned but i would really like to keep the standard tones i used on the 8900 for ringer/sms/BM/email.....unfortunetly the 9780 does not have these, is it possible to transfer these over to my new phone? Just to clarify, these tones are the pre-installed/standard ones NOT purchased ones!
View 1 Replies View RelatedOne of our clients recently changed from Android to the new BB Bold 9900, but we can't seem to get any exchange email to work. I believe the problem lies with the setup requiring OWA address, while our OWA is only internal only.With Android, all we had to do is put domain, exchange server and username. Is there hope still? Perhaps a thirdparty app?
View 5 Replies View RelatedToday in the office we set up a microsoft exchange and OWA, nothing to big or fancy but we have a server etc. Now I logged into my BIS site, set up my email entering my own details and putting in our OWA details.. The email works fine, but it takes about 15 minutes for the emails to come through to the blackberry.. i thought that this was only with POP3 and if it ran off an exchange it would be near instant?
View 14 Replies View RelatedI purchased BOLD 9700 in last week of April 2010 & was able to successfully configure my work email (Exchange 2007 through OWA). However the same worked for about 3 weeks and after that suddenly it got disconnected. I checked with my company's mail admins and as per them they have not done any changes or any upgrades etc to mail system.
Now whenever I try to configure the mail, I get following error:Earlier too, I had used the same settings, and it worked correctly. Now this is giving error. I tried to change the web url to https:// to but no success.Can you provide me suitable resolution, if possible?
some details about the device:
Model: BB 9700 (Bold)
Software: V5.0.0.351 (platform 5.1.0.98)
Application memory (free): 112 MB
Media Card (Free): 1.6 GB (out of 1.8 GB)
Carrier: VODAFONE - India
I'm using Bold 9900. Last time I can sending and receiving email from my work by using my BB device. Due to security policies I'm no longer able receive email from my work. I have to register my name (as blackberry user) and meet the company policies before able to receive push mail from exchange server.Since my Bold not provided by the company (this is my personal phone) so I don't want to meet the company policies as my office mate using Iphone, Android and Windows phone do not meet the policies at all for their personal phone and no problem with sending and receiving email.
View 1 Replies View RelatedI've been connected to my work email account through Microsoft Exchange for the past year with no problems. I was trying to send out an email today, and my iPhone could not connect to the server. I tried to re-connect multiple times, ultimately deleting the email account from my phone and attempting to re-install it. When I put in all the info into their respective fields and hit "next," all I get is a message that says "Exchange account verification failed." When I go through and save it anyway and try and update emails, it says that it cannot connect to the server. My IT dept. says no changes were made, and I've already tried a restore and restored from a backup, as well.I have no contacts, emails, or calendar on my phone!
View 5 Replies View RelatedI have hunted around for this answer but haven't found it.I was so excited to read about BES Express as I thought it would finally allow full sync between my exchange server and my Bold 9700.However... my server is hosted (I am a one man band!). Will BESX be able to be integrated on to a hosted exchange server? Or will it be solely and only for people with their own exchange server? Initially I thought it was just going to be software to install onto my phone but I now think it will need to be installed server side. Also, will it possibly be available do you think as a fully hosted solution, in the same way as some providers offer hosted a BES and Exchange solution? i.e. a hosted BESX and Exchange solution? I'd be really interested to know your thoughts. I was so excited and now it seems that my excitement was misplaced!
View 7 Replies View RelatedI am trying to configure bold 9700 to receive my work emails.
server info:
Service: Exchange 2003
Protocols: https (443)
Authentication : Certificate & Network logon
Currently using owa to access email using this url: https://intranet.company.com. It will require certificate to access the main page of OWA. Once authenticate then use network logon to access mailbox.
We have 5 Blackberry Bold 9700. We purchased these phones so that our engineers and sales guys can access their emails away from the office.Earlier this week our email server was taken offline for maintenance and all the Blackberrys asked us to validate our email accounts. It has asked us to do this before and we simply re-entered the details and away we went.Not this time though. Despite passwords, exchange address, usernames remaining the same we still consistently get the following error message.Invalid email address or password. Verify your email address and password. If the error persists, contact document-options.co.uk I can access my emails via the exchange via the internet using the same details that i am putting into the blackberry so i know that they do work. Just can't get the blackberry to receive my emails.I am not to tech minded but i do have an IT team inhouse that manage the exchange server.I have spoken to vodafone who also tried to setup the email account their end but got the same error message.
View 1 Replies View RelatedMy email was moved to Microsoft Exchange Server from a POP server, no I can so longer sync my calendar, what can I do.
View 3 Replies View RelatedI have an exchange server account, the mail is configured both on my outlook & BB. when someone sends me an email, I will receive on the BB again when I open the outlook and view the same email, the same email pops again on my BB. Tired of deleting the duplicate emails.
View 1 Replies View RelatedUpgraded to Bold 9900 a few months ago, last week, Bold kept restarting and so got new bold. Using BES 4.1 and activated phone, but appears that only 5 days worth of emails in Inbox and no emails in Sub-folders. Spoke to Blackberry and they said that this was by design!!! Deleted user from BES and re-created, but still same problem. Is there anything I can do, can't believe that this is by design. It appears that even though you delete user from BES Server, details are still in back end database and so when user is recreated from address list, it links back to the database and repopulates with the limited emails. Is there a way that I can delete the user completely and then recreate from scratch and populate all emails from exchange inbox and sub-folders?
View 1 Replies View RelatedI am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.
Device:
Blackberry Bold 9000 PC:
Acer Extensa 5430 Laptop
3 USB ports
Windows Vista Home Premium
Troubleshooting Completed:
*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"
*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result
*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result
*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result
At this point I am at a loss for a next step in troubleshooting.
I have problems with connecting foursquare, scoremobile a.o. with my BBM? It's stuck at stel 2, validating the app?
I have a Bold 9900, 7.0 bundel 1465 (v7.0.0.296) platform for 5.0.0.4.9.6
Any BBM connected app that I try to install cannot pass step2 of connection process - can't verify BBM. My BBM works though.
View 3 Replies View RelatedI recently bought my Blackberry 9700 nad its great. But the problem is that I don't have a wi-fi router connection. I use wi-fi using the software connectify.me. This makes my laptop the router and it sends out signals. When i tried it the first time it worked perfectly, but after that it didn't work. It shows that wi-fi is connected but the sign infront of wi-fi connection is (-).
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