BB Software :: Can't Connect To Exchange 2003 SP2 Using BIS

May 3, 2010

I'm a network administrator for a small company. We have a user with a Blackberry 8830, and they'd like to access their Exchange account from the device. We're running Exchange 2003 SP2.

I attempted to set this up on the Blackberry and got the following error:

"Cannot connect to email server or invalid server name. Please verify the Outlook Web Access URL. If the error persists, contact antarcticadigital.com (your email provider)."

The user received an email with the following info:

Your attempt to configure the BlackBerry Internet Service to deliver mail to your BlackBerry device from this email account was unsuccessful. This email provides instructions to help with the email account set up. You submitted the following information:

[Code]....

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server info:
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Info:
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Apr 11, 2012

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Info:
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Dec 13, 2011

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May 11, 2012

Hey, I am having issues connecting my iPhone 4 (iOS 5.1) to my Exchange 2010 server. When I create the account in my iPhone it verifys and leads me to believe the account is functional. When i go to send/receive mail, I receive a "Connection to the server failed" error. I have port 443 open on my firewall and can send/receive from OWA.I have rebuilt the account numerous times with both SSL turned on and off (both server and phone side).I have no special policies configured on the server either.

Info:
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May 6, 2012

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Info:
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Problemereignisname: APPCRASH
Anwendungsname: NokiaOviSuite.exe
Anwendungsversion: 2.2.0.241
Anwendungszeitstempel:4c1b6010
Fehlermodulname: MSMAPI32.DLL
Fehlermodulversion: 11.0.5601.0
Fehlermodulzeitstempel: 3f2cc673
Ausnahmecode: c0000005
Ausnahmeoffset: 00024a7f
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 3079
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e78

I am on Win7 32bit, with a Nokia E72 on 031.023.203.04

I really need my phones contacts and appointments/calendar to be in synch with outlook! I never had such troubles with my E61 and E61i and the good old pc suite...

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Nokia PC Suite 7.1.40.6

PC Connectivity Solution 10.16.0.0

Connectivity Cable Driver 7.1.29.0

Nokia Ovi Suite Software Updater 2010.18.0.60492

Maps Service API 3.0.38.0

Nokia mPlatform 2.6.86

Ovi Desktop Sync Engine 1.1.0.82

Operating system:
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Language: English

Detected internet browsers:
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Detected Bluetooth stacks:
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