When I bought it that thought that it is a business phone which will work as a Swiss watch and actually works worse than the Chinese fake.but already at all I don't know what to do, BIS ceased to work, simply ceased. My cell operator can't repair two days.
Blackberry 9900 v7.1.0.694
I am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.
Device:
Blackberry Bold 9000 PC:
Acer Extensa 5430 Laptop
3 USB ports
Windows Vista Home Premium
Troubleshooting Completed:
*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"
*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result
*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result
*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result
At this point I am at a loss for a next step in troubleshooting.
I have problems with connecting foursquare, scoremobile a.o. with my BBM? It's stuck at stel 2, validating the app?
I have a Bold 9900, 7.0 bundel 1465 (v7.0.0.296) platform for 5.0.0.4.9.6
Any BBM connected app that I try to install cannot pass step2 of connection process - can't verify BBM. My BBM works though.
View 3 Replies View RelatedI recently bought my Blackberry 9700 nad its great. But the problem is that I don't have a wi-fi router connection. I use wi-fi using the software connectify.me. This makes my laptop the router and it sends out signals. When i tried it the first time it worked perfectly, but after that it didn't work. It shows that wi-fi is connected but the sign infront of wi-fi connection is (-).
View 1 Replies View Relatedi trying to connect my app with bbm, on simulators it's working fine, but on device i'm getting on startup error.while connecting to bbm step 2 of 4: verification (there is insufficient network coverage to proceed with bbm connection. please try again later)
note: ( bold 9900) software version : 7.0 bundle 2406 network 3g & wi-fi available and it work properly i can download anything watch movies and Internet every thing good stat of bbm applications access is (connected)
I have just been to Montreal and could not get my bold 9700 to connect to rogers 3G, it would connect to 2G. I am on contract with orange UK. My friend is on 02 UK and had no prob with rogers 3G. I looked at his phone and it had 1 or 2 more "3g bands" listed in the software version? Is this the norm. Are you with orange UK? How many bands do you have listed?
View 4 Replies View RelatedI am completely new to Blackberry and received yesterday my first Bold 9700. The problem is that I cannot connect to my wifi. I have read several post and tried the solutions but nothing works.I checked the password of my connection very carefully and used the WPA2 security setting with the correct password. I checked the MAC adresses.I have a Linsys WRT160N router with WPA2 Personal (TKIP or AES) encryption.The grey-black wifi logo appears which indicated I am connected to a wifi network but am not in a wifi coverage area (even when I am 50 cm from the router).In the wifi diagnostics page there is no ip-address or signal strength, it says "connection of device to AP has failed" (or something like that because it is in Dutch.I have no clue what to do to solve this so can anybody help me please?
View 4 Replies View RelatedWell i'm going to cut straight to the point. My phone would not charge, so I gave it in for repair and was given a brand new phone in return.However, now my phone, it just won't connect to wi-fi.The message 'failed to authenticate against network' just keeps coming up.I've deleted it from my saved networks, and tried again. It just won't do.My internet works perfectly fine when its connected to my network, it's just with the wi-fi that it doesn't connect.
View 1 Replies View RelatedI just got a 9930 and BBM is working fine however none of my BBM connected apps can connect to BBM. They (wikitude, BeepUs, Poynt, ScoreMobile, Etc) are still in the pending status after more than 24 hrs and every time I try to connect them it says the server is unavailable and to try again later. Does anyone have any idea how I can resolve this issue? I never had this problem with my 9650 and I really love the 9930 so I need to get these to work asap.
View 4 Replies View RelatedI just got a new bold 9900, I bought it on my vacation abroad.. Now am back home, I tried using by new phone and it just won't connect to the Bis service, at 1st I thought it was a network issue, so I contacted my service provided.. Until they discovered I can't get a data coverage.. I tried many way to get it to work and I can.. There no way I can return it back to the point of sales coz I got it when I travelled out..
View 8 Replies View RelatedI have one phone that I cannot sync with BES Express.I have 20 other phones that are working fine with it and syncing properly..I have verifed that all permissions are proper and are the same as the other phones that are working properly.The issue that is happening is that when I try to activate the phoen through Enterprise Activation the activation email sits in the user's Outlook and is not processed.After lengthy discussions with my cell phone provider they believe the issue is a RIM issue.
View 1 Replies View RelatedI've recently experience water damage with my phone and had to claim off insurance. The new phone I was given had a fault and I was told that this is very common with refurbished phones which is what you are given when you claim a new phone with insurance with my network.Today I got my second refurbished phone and am currently trying to set everything up i.e.. The new facebook, bbm, and various other apps I've lived with for a year on my old phone.The problem I'm faced with is that every time I try to download anything via appworld, it comes to a certain point, mostly when trying to log in or sometimes it gets as far as starting to download yet not further than that, the screen freezes and pop up announces that:'blackberry app world is having trouble connecting to the blackberry app world server. Verify your network connections and try again'So..Is this a fault in the phone maybe because it's a refurbished phone and therefore not reliable or truly 'new', or is there anything I could do/try to get some apps!?
View 1 Replies View RelatedI have followed the instructions on connecting using a browser and using the phone to connect to my company echange email server. I have tried at least 15 times and get error that there is something wrong with the user authentication.... We acn connect to this account using webmail and never have a problem is there anyone who has successfully connected without using BES?
View 1 Replies View RelatedOut of the blue my Blackberry Bold 9700 stopped receiving emails and I can no longer access the internet. When I try to go to email settings I get the message 'Your device had a problem connecting to the server'. This is driving me mad.
View 1 Replies View RelatedI have a Blackberry Bold 9780, and I can not connect to the internet through WiFi. I am trying to access the internet through a WAP2 secure router. I have entered the correct password, and per review of the router log, it has assigned an IP address to my phone. However, when I try to verify the IP address on my phone, the IP address is 0.00.0.0.
When I try to access teh interenet on my phone, the error message i get is that my phone is unable to connect to the interent.Since I am traveling from home, I have truned off the data service on my phone,, but I should still be able to access the internet through the WiFi service.
I bought a BB Bold 9900 in Dubai (one week ago), and returned home to China where I use a China Unicom service (WCDMA) - SIM card previously in iPhone4. The phone works (phone calls, SMS, internet etc). But, when I attempt to perfrom the Blackberry IS Sign In (previously created on PC), I get message that username/password invalid. If I attempt to create a new Username/PW using the phone I get the following message: "Unable to connect to the Blackberry ID service. Please connect to the wireless network and try again"
P.S. why doesn't outdent work in this massage posting software - indent works?!
ive went to the wifi setting properties. then, the problem comes after i selected "scan for network" and selected my wifi network name. then, it requested me to insert a PIN into my router. how do i do that?
View 3 Replies View RelatedSo my old phone broke and I got my Step dads blackberry My mobile plan isn't a blackberry one, it's Optus zoo and I was able to browse on my old phone but I can't on this one. I created a blackberry account so I could download facebook on the app store thing but it wont connect unless its on Wi-fi, even then it might not connect. It says my 3G is working fine and all the services are switched to Optus Zoo but my stepdads e-mail is still everywhere and i can't change it?
View 1 Replies View RelatedI bought the new bb bold 9900 the other day upgrading from my bold 9700 well apparently the woman didn't understand that I could transfer all my stuff and set up myself. so she set up a new ID for me and now I can't sign into my old account through my phone and all the apps I had DL I can't access and apparently have to pay for again?how do I get rid of this new ID and set my old ID on my new phone and have all my apps again?
View 3 Replies View Relatedthe 9780 handset unable to connect/pairing with HS300. i have tried as per user guide of HS300. the blue tooth option in phone is not able to discover HS300
View 2 Replies View RelatedI'm having some trouble with my Bold's wifi and I'm not really sure where to begin - the wifi will work for a few minutes (browser displays the wifi icon), but then it'll suddenly disconnect, even if I'm still actively using it. I'm not really sure where to begin, but once it disconnects, i usually dissconnect the wifi and re-connect it, and it continues like that
View 5 Replies View RelatedIn December, I was issued a new Bold 9930 from Verizon because the one I had stopped working within the first 2 weeks of me having it. After being issued the new phone, I have been unable to connect to the app world or anything on the Blackberry networks. It says, "BlackBerry App Wold is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again." I took it in to Verizon and they were not able to do anything to get it to work.
View 1 Replies View Relatedi have a problem with my 9930 not connecting to BIS. i'm in nigeria and my phone runs on the MTN Nigeria network. I have noticed this is now a common problem with 9930s running on thesame network in nigeria. the phone is a 9930 verizon running OS 7 on the MTN N network. i have used this same phone in glasgow the last time and it had no problems but on returning to nigeria the BIS stopped working. i dont have any other problems with this phone as much as i know.
View 2 Replies View RelatedI have a problem with my 9900 that connect to better connection (3G or 4G) . It always shows EDGE ,but i have changed it to 3G/4G and 2G . Since i upgraded to OS 7.1.0.342 ,it can't be connected to 3G or 4G.Do I need downgrade my OS or change to another OS?
View 1 Replies View Relatedgot a new 9700 today it will not connect by bluetooth to my car I used to have a 9000 and it connected faultlessly to both my cars, the 9700 connects to neither It finds the car and asks for the 4 digit code that it accepts but it never actually connects its the same with both cars
version 6 2475 software
I have tried changing every bluetooth setting but no difference?
I have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.
I can't connect to the BlackBerry Desktop Manager. I tried to do it both on Mac and PC.With the mac, it won't connect at all. Stays at 'connecting', 'waiting for device to start' then says it was disconnected.With the PC. It won't recognize the pin. Its set to usb port. I can't click any icons because theres a message saying something like 'make sure your device is connected'
View 4 Replies View RelatedI have a Sprint Bold 9650 OS ver: 5.0.0.621.I cannot connect to a 3G network when I set it for GSM. The phone is currently set on 1XEV network and even so i get two to three bars maximum everywhere i go. In the two days since ive had the phone I haven't had full service anywhere. Im in the New York area and I understand that Sprint's 3G network is extensive so I dont understand why i wouldn't have coverage unless it may be an issue with the headset.
View 7 Replies View RelatedI wanted to download the update via the wireless network. I have the upgrade icon on the homescreen of my 9900 (virgin contract). However, my wireless will not connect I am getting either 'network lost' or just failed to connect. I have ran diagnostics and all is fine but when I go to device < device and status info and run network test from there get this:Radio activation: failSignal level: -77 dbmRadio access: UMTSNetwork: T-Mobile UKIP Address: 0.0.0.0All email accounts passed and when viewing the certificates of available network it says amazon mp3, untrusted cert chain, stale chain status, private key on device.I have resent sevice books and each time I run diagnostics or test I get the Blackberry 'your device has been registered with the wireless network' notification.
View 2 Replies View RelatedJust wiped my 9000, now it wont connect to my computer via usb cable so i can up date it. how do i fix this?
View 1 Replies View Related