BB Bold 9650 :: Cannot Connect To 3G Network
May 22, 2010
I have a Sprint Bold 9650 OS ver: 5.0.0.621.I cannot connect to a 3G network when I set it for GSM. The phone is currently set on 1XEV network and even so i get two to three bars maximum everywhere i go. In the two days since ive had the phone I haven't had full service anywhere. Im in the New York area and I understand that Sprint's 3G network is extensive so I dont understand why i wouldn't have coverage unless it may be an issue with the headset.
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Sep 5, 2011
How to get a bold 9650 out of hard lock, to be able to use it on a GSM network again. It's locked to Verizon, but the thing is; when attempts were made to unlock the phone, the wrong code was entered up to the maximum allowed 10 times. So far, one team advises that it can be unlocked, but they have to send for the files from RIM. One other team said they can unlock it, tried...& failed miserably.
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Sep 9, 2010
I just upgraded my wife's Verizon Tour to the Bold since she hated the trackball and wanted a trackpad instead. Several times while she's had the phone at work on her desk, plugged in and charging, it has shown SOS where the signal meter is and she lost all service. No phone calls, no email or messenger, etc. She went into manage connections and it showed T-Mobile as the wireless network one day, and AT&T another day, but this is a Verizon phone. How can that happen?
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May 22, 2010
Should i swich my setting to 1xev or leave on global? i'm live in the states and dont leave the country.
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Aug 1, 2010
How can i get the current mobile network to show up in the banner above the time?
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Sep 10, 2010
Almost everytime I go to use the browser, or an application that uses the browser (such as Poynte) I either get the error that it can't be used because the radio is off (which it is not), or that there is insufficient network coverage at this time and to try again later. Needless to say this is getting VERY old. I do had Quickpull scheduled to run everynight at 8pm. I took it in to Verizon and the woman there was extreamly unhelpful. The device itself is about 2 months old. I've searched the forums and found nothing like this.
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Aug 12, 2010
My phones a week old. When I started up I had Internet. Now when I try to access I "There is insufficent Network Coverage" etc. I also no longer receive my e-mails. Same thing any several locations with local towers?
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May 22, 2011
I am having problems activating BIS on my bold 9650.
Device Info:
Carrier : Vodafone India
Model: BB Bold 9650 OS5.0.0.975
I bought the device off a top seller on ebay ( has 99.7% feedback and has sold around 50 of the same devices so far). It is a Verizon unlocked BB Bold 9650.I have registered the device on my Carrier. Contacted the carrier many times and they say my BIS has been activated. But it says "edge" in small, and BIS status as not connected.
Things i have tried so far:
1) Tried my SIM on a friend's BB and BIS works fine
2) Tried battery pull several times.. no use
3) Registered from the Host routing table.. says "Registration message sent" but no replies
4) my HRT and Service books are empty
5) Have Network settings to Automatic, GSM/UMTS, 2G
6) Data services are ON
7) Firewall disabled and no IT policy
8) Tried wiping device twice
9) Tried creating a new account on my Service provider BIS registration site.. it says my device has not been registered with the service provider?
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May 18, 2010
I switched from my Nextel 8350i to the new Bold 9650 on Sprint. So they had to switch networks for me. I already had a sprint.blackberry.net email established over at Nextel - but when
I go online at the sprint.blackberry.com site to add my emails - it won't let me add this one - if I put in the info as an established email - it asks me for the server name. I talked to tech support a good 40 minutes with no help what so ever! I even looked into it like they may have canceled my email - but when I enter it as a new one it says it's taken. So anyone know how I can add my existing blackberry email account to this new phone/network?
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Nov 3, 2011
I updated to 6.0 and cannot get e-mails, messages, nor connect to the internet. I unchecked my firewall.Also, when I try to re set up my e-mail account, even though I have more than 4 letters, it says I need 4 letters?
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Sep 12, 2012
I deleted by mistake my saved wi-fi network and now i can not conect automatically.To the "SSID" I wrote the name of the network but i still can not conect.
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Jan 23, 2011
Okay, so I have a blackberry bold 9700 smartphone (3G, Wifi) v5.0.0.422 (platform 5.1.0.121), i know i havent updated in a while.
It seems to be picking up Rogers network, when I am on the Telus network. It will not find the Telus network at all. I've tried pulling out my simcard, and resetting it. I've tried to manually select Telus, but it will not come up, it says: Mobile Network: *none* or Rogers.
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Dec 20, 2011
Device info:your carrier: Verizon WIreless
Model info and OS version:
Blackberry 9930
smartphone (3G, CDMA, Wi-Fi)
7.0 Bundle 1739(v7.0.0.374, Platform 5.0.0.552)
3G bands 1,8
Apps installed and their version if possible: I have no Applications anymore because i completely wiped my handheld of any and phone would load for minitues and minutes before letting me do anything before this issue started?My phone will not allow me to connect to the mobile network..,steps ive taken:
-removed battery
-removed sim card and re-inserted sim card
-ran a diagnostics test
-called verizon
-went to a verizon wireless store
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Jul 15, 2012
my curve 9300 cannot connect to the mobile network since yesterday night...av tried the battery pull and currently running the diagnostic which is taking forever..
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Jul 6, 2012
My phone won't connect to the mobile network. Everytime I try to connect it the device tell me that it not part of my service plan. I have contacted my mobile provider and they did not find anything wrong and I have put my SIM-card in other phones and the network works on them so their is something wrong with my phone.
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Jan 21, 2012
I have Bold 9700 with 6OS. The problem i am encountering is when i change my network mode to 3G my cell is not able to connect to the network while it did a few days back. it only works on the EDGE network, i have tried using my sim card in other phones where it connects to 3G easily but in my phone it doesnt even searches for availabe 3G networks.i have also tried re-installing my operating system of the cell but the problem still persists, cant able to get what to do. Also have tried contacting the service provider but they seem to be helpless because the sim has its 3G network in other phones.
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May 22, 2012
I currently have the blackberry bold 9700 for tmobile.I can connect to my home network but i cant use apps such as the facebook app or the IM+ app or any social networking apps of that sort.Whenever i do try, it says you need a mobile carrier internet connection or a wifi connection. I have a white signal(showing im connected) to my home network but nothing will work.
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Jun 15, 2012
I have had my BB Bold for one week. The battery fully ran out and now after recharging it keeps crashing. When it comes back on line it asks to be reconnected to the Wireless network but then crashes straight away. I've tried factory restore and software update but it hasn't helped.
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Oct 19, 2012
I can connect with my Black Berry to Wifi, but when I open the browser I always get the message Can not connect, check the network settings. I got the problem with every browser I try. It seems that my device can't create an IP adres.
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Mar 22, 2010
I've had my BB 9700 for just over a month now, without having any issues whatsoever with the handset, and recently my 9700 refuses to connect to my wireless network at home, it finds the network, acquires an IP address, and connection speed even displays the signal strength, but looking at the Wi-Fi diagnostics on the BB there seems to be a problem with the Infrastructure, it attempts to connect and continuously fails.
I have tried restarting the BB, and the router, this doesn't seem to solve the problem though.
Has anyone else had or heard of this issue before? And are there any solutions?
I am on T-Mobile and the BB is not unlocked or anything of that nature.
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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May 1, 2010
I recently received a BB Bold 9700 that has been unlocked and I can't seem to get it to connect to the Bell Network. We have a sim card activated and it just wont find the network. Any suggestions as what is wrong or a step that I might have missed?
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Jul 8, 2010
I purchased the 9650 bold a few weeks ago. I do not do a lot of texting, but when I do, the texts are pretty long. On my old BB I hit the back arrow key and it saved to draft, (i would often have 4-5 texts in draft before I sent all out) If im not mistaken you cant do this on the new 9650?? Do I need to get an application to assist with this? ANy suggestions? Sorry if this is a rookie question but...Im a rookie when it comes to these phones.
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Jun 21, 2010
When I upgraded my 9630 to my new bold 9650 I had a 16gb micro sd card in the 9630. I copied all of the files from my card to my computer, put the 16gb card in my 9650 and formatted the card. I then copied all of the files from my computer back to the sd card and put the card back in the 9650. All seems to be ok, I have my pictures etc. When I go to connect my BB 9650 to my computer I get a message on the BB that says: "Content rights do not match this device. Please insert the media card back to the right device." this only happens if I have the memory option set to "Auto enable mass storage mode storage set to NO" Any ideas?
Thank You
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Jun 8, 2010
Is anyone else having trouble using the "Vibrate in Holster" setting? My 8330 would automatically switch to vibrate when I put it in my holster that has the magnetic closure. My 9650 fits in the same holster but doesn't seem to switch to vibrate even though I have that setting chosen under my sounds profiles.
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Jun 2, 2010
Just wondering if I get a Bold 9650 next week and I back it up with all my apps and settings from my backed up Storm2 9550 file will that happen successfully or should I just reload all apps from scratch?
BTW: I have SocialScope on my Storm2 will it be an easy transfer to my Bold 9650?
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