BB Bold :: Can't Connect To New Server
Aug 12, 2011
So my old phone broke and I got my Step dads blackberry My mobile plan isn't a blackberry one, it's Optus zoo and I was able to browse on my old phone but I can't on this one. I created a blackberry account so I could download facebook on the app store thing but it wont connect unless its on Wi-fi, even then it might not connect. It says my 3G is working fine and all the services are switched to Optus Zoo but my stepdads e-mail is still everywhere and i can't change it?
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Jun 5, 2012
Out of the blue my Blackberry Bold 9700 stopped receiving emails and I can no longer access the internet. When I try to go to email settings I get the message 'Your device had a problem connecting to the server'. This is driving me mad.
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Apr 30, 2012
I was connected at one point, then all of a sudden it says I'm not. I have an account active but not connected? Why did this happen and how can I connect to it again?
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May 25, 2011
I have a 9780 with OS6 bundle 2115 (v6.0.0.480, platform 6.5.0.153), carrier is Maxis Communication.I was from Malaysia, usually I was using TM streamyx wifi service or even any other free wifi zone and it was fine to connect to BB enterprise server, recently I was upgraded my home network to Unifi service which is using fiber optic cable for more faster speed and stable, after upgrading to this I found out that I was unable to connect to BB enterprise server, do I need any new setting to calibrate to connect or need to refer to the service provider?
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Sep 11, 2010
Blackberry Internet Service - Connected Blackberry Enterprise Server - Not Connected Unable to connect BES. Have resend the service books. Also, have hard rebooted my phone.
P.S. Need BES in order to use Enterprise IM. Currently it say "Data Services Unavailable".
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Oct 10, 2011
I had no reason to use my email mamnager for about six months. Due to an email problem, I changed my password via computer and my phone stopped receiving email When I try to use Manage Internet Email I get the message "Connecting to email settings...." and nothing happens. A few days ago I was getting "Could not connect to server". I've tried the suggested reboot and security setting check.
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Aug 1, 2010
Im at a hotel in florida and my 9700 connects to the wifi, but when i go to load an internet page it takes about 2 minutes and then says unable to connect to server or something along those lines, the internet works perfectly fine on my laptop.
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Apr 15, 2010
Every time my boss tries to open a attachment from a email with the bold 9700 he gets this message "Unable to connect to mobile server".Any ideas?
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Oct 11, 2011
Blackberry Bold 9900
I have recently done a device switch to my new BB and two email accounts were part of the switch transfer.
One works fine, however my gmail acount has not been receiving messages. When I go into setup email I constantly get 'Cannot connect to server' and then it exits back to the setup menu. This means I cannot edit any email profile I have. Removing the battery and restarting has no effect.
Any way to delete the offending email account and re-add or getting it working.
Email Setup app 7.11.0726.1505
All apps ar eup to date
Free Memory:176963477 bytes
OS7.0.0 Bundle 1465
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Jun 20, 2010
I've been connected to my work email account through Microsoft Exchange for the past year with no problems. I was trying to send out an email today, and my iPhone could not connect to the server. I tried to re-connect multiple times, ultimately deleting the email account from my phone and attempting to re-install it. When I put in all the info into their respective fields and hit "next," all I get is a message that says "Exchange account verification failed." When I go through and save it anyway and try and update emails, it says that it cannot connect to the server. My IT dept. says no changes were made, and I've already tried a restore and restored from a backup, as well.I have no contacts, emails, or calendar on my phone!
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Oct 2, 2011
Got the curve 9360 yesterday and cannot connect to the server! App world doesnt work and can only get wifi when connected to my home wifi! cannot get email at all..
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Apr 22, 2015
I just got an lg g3 phone. I deactivated my live account because my phone numbers didn't sync. I thought deactivating it and resetting my account will work. Now it says can't connect to server.
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May 4, 2012
i can't connect me to the server i have iphone 4 s
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Jul 12, 2011
My problem is when i try to connect to HTC server from my phone(HTC Hub for example) it said that my email or password are wrong but that's not the case.
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Jun 2, 2014
whats wrong with my iphone 5c-whenever i try to open safari or check my email i get a message cannot connect to server, or cannot establish a secure connection.
Info:
iPhone 5c, iOS 7.1.1
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Jan 20, 2010
For some reason I can not receive nor send MMS on my Blackberry 9520 Storm 2. I do not even see the option to send a picture as a text when I go to my pictures. I am not sure if this is the phone or my provider. I have my 9520 unlocked and on AT&T with an unlimited data plan and unlimited text. I have tried having pictures sent to me as well, but that also was no luck as I NEVER received a text.The second problem I am having is that I can not access the Blackberry App Store. Every time I try it says that it can not connect to the server.
Edit:: The App Store problem is no longer present (turned off the network and turned it back on), but the MMS problem is still present.
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May 23, 2011
Cannot connect to Facebook server
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Jul 25, 2011
We are based in South Africa and our BES(Express) server is also in RSA, now my CEO has just landed in USA but is unable to communicate with our BES server and thus have no mail connection. Can I change something on my side or on our cell phone service provider?
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Feb 18, 2012
I can not get emails and set up only goes as far as "can not connect to server". Any ideas out there? Contacted tmobile, but they finally after 1 hour said it was hotmails fault (could not be validated), but I had email service with the same address last month
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May 12, 2012
Email cannot connect to the server. How do I fix
Info:
iPhone 4, iOS 5.1.1
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Jun 16, 2012
cant connect to server error
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Aug 3, 2010
I updated my 8530 operating system to 5.0.0.734 a couple of days ago. Today I noticed that I had not been receiving email since the update. When I try to use the email connection, I get "Your device had a problem connecting to the server." Is the server down, or have I caused a problem on my BB by updating the operating system?
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Dec 31, 2010
From my european carrier page on blackberry.com (tim.blackberry.com) i'm trying to add an email account and blackberry cannot reach my imap server, imap-13.luxsci.com imap-13.luxsci.com is a fully working imap server in the US, and so it is my email box and my logins are correct.For some strange reason, when adding the email account, blackberry cannot reach my server, and my email provider says blackberry doesn't even attempt tonconnect to that mail server (not even one row in his imap connection log). It looks like there are dns or routing problems between blackberry.com and my imap-13.luxsci.com server . I don't think is a blackberry bug, as I have successfully added a gmail account. Just routing / dns / whatever connection problem with my server.
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Mar 30, 2011
For some reason, my phone can't connect to the HTC Sense server. HTC Likes can't connect, I can't get details on apps from HTC Hub, etc. Also, I can't locate my phone on HTCSense.com I've had my phone for over a month
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May 6, 2011
I am 3 days Into having a 2nd hand curve bought for so no Instruction manual! I need help I can never get on blackberry App World and my response for It Is unable to connect to server, also when trying to download a new App when asked for my emal and password It says cannot verify. Email or password. I don't know what to do I have spoken to Orange to. Sort this and they told me to reinstall Blackberry App world but once again It won't accept my emal address or password!.
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Nov 7, 2011
I just bought my Bionic Saturday and ive been trying to get Zumocast to work on my phone since I got it. I keep getting the server is offline. Ive done everything the support page said to do, and made sure my firewalls and everything were not blocking it. This was basically the majority of the reason why I got the Bionic.
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Apr 22, 2010
Then if I click on the Favourites tab I get "Error occurred. Please refresh the panel" in the left-hand panel. No favourites show. If I do refresh I get a brown banner at the top with "Cannot connect to emote server". This has happened after using it once to plan my first trip. Since then this is all I get. I can sync from Nokia 5800XM. I've filled in the Ovi Maps Help - Customer Support but have had no reply or help other than an automated reply. As a consequence it is rather difficult to plan any routes and use any favourites on the phone. Its possible but not as easy as on-line
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Aug 1, 2010
I cant seem to connect to my ovi account via ovi suite (could not sign in), it asks if the internet connection is working.Though when i try log in via the ovi website I have no issues.
It wouldnt have bothered me but now it asks to log in for me to update the phone software so cant update. If this doesnt get resolved I am hoping that software updater in pc suite still works? I had this response from Nokia but not very helpful:"This problem could be related to security software on your PC preventing Ovi Suite from accessing the internet.
In general, we recommend setting the security settings to Medium level within any security software. Setting security to High level may cause issues in attempting to sign into the Ovi Suite Service or when downloading music.You may need to check with the vendor of your security software for specific configuration instructions."
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Dec 14, 2012
i had an app on my iphone called 'filrbrowser' - this allowed me to access an External Hard Drive i have plugged into my wifi Router and play music/movies. now, on my lumia 820 is there an app that will do this?
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Dec 8, 2010
For a few weeks now I haven't been able to access my OVI account on my X6 - I think it coincided with a phone update [but can't be certain].I can access my account no problem via my computer at home but not by my Phone. I keep getting the message 'Unable to Connect to Server', this is the same through both WLAN and Internet Access.Is there any way I can reset my handset prefs or is there something fundamentally wrong?
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Mar 15, 2012
I switched off data services after a very hectic time, needed a total break. Now I have switched it on again, but still cannot send/receive emails, go online etc. Get message "Your device had a problem connecting to the server" when I go into settings initialize emails.
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