BB Storm :: No MMS Option And Cannot Connect To App Server
Jan 20, 2010
For some reason I can not receive nor send MMS on my Blackberry 9520 Storm 2. I do not even see the option to send a picture as a text when I go to my pictures. I am not sure if this is the phone or my provider. I have my 9520 unlocked and on AT&T with an unlimited data plan and unlimited text. I have tried having pictures sent to me as well, but that also was no luck as I NEVER received a text.The second problem I am having is that I can not access the Blackberry App Store. Every time I try it says that it can not connect to the server.
Edit:: The App Store problem is no longer present (turned off the network and turned it back on), but the MMS problem is still present.
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May 22, 2012
Somehow I do not have the "I want to create or add an email address" option but only the bb enterprise server option. Thus am not able to setup my gmail account as my address on my bb.
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Oct 11, 2011
Blackberry Bold 9900
I have recently done a device switch to my new BB and two email accounts were part of the switch transfer.
One works fine, however my gmail acount has not been receiving messages. When I go into setup email I constantly get 'Cannot connect to server' and then it exits back to the setup menu. This means I cannot edit any email profile I have. Removing the battery and restarting has no effect.
Any way to delete the offending email account and re-add or getting it working.
Email Setup app 7.11.0726.1505
All apps ar eup to date
Free Memory:176963477 bytes
OS7.0.0 Bundle 1465
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Jun 20, 2010
I've been connected to my work email account through Microsoft Exchange for the past year with no problems. I was trying to send out an email today, and my iPhone could not connect to the server. I tried to re-connect multiple times, ultimately deleting the email account from my phone and attempting to re-install it. When I put in all the info into their respective fields and hit "next," all I get is a message that says "Exchange account verification failed." When I go through and save it anyway and try and update emails, it says that it cannot connect to the server. My IT dept. says no changes were made, and I've already tried a restore and restored from a backup, as well.I have no contacts, emails, or calendar on my phone!
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May 20, 2010
when I set up my email I only get the option for regular email accounts to be set up and not the BES option. I have set up my gmail account and that is fine. I have also set up my email account from work to synch via the web exchange but not through the BES.I really want this option as I know it is the better way to be set up, we have BES set up on our work server I just need the option on my handset to do it!
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Nov 6, 2012
I have jut received the blackberry 8520 from my mum who security wiped the phone just before I received it, now when I go to set up an email account only the enterprise server option is mad available and I am looking for the phone to be personal Internet aolution how do I change this.
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Dec 15, 2010
I upgraded my 9360 OS recently from OS 7.0 to v 7.1.0.336, Platform 9.6.0.51. Since the upgrade I no longer have the option to delete e-mails on handheld only or on the server as well. I really enjoyed having the option to delete totally or just from my handheld and then view the mail later on my pc.When I delete a mail from my BB now, it just deletes it from my device and leaves it on the server without the option to delete it there as well.
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Jan 14, 2014
I need to change the server address for my Active Sync account (or, I could just start a new profile/account) but not only is the server box grayed out but I cant seem to find any option for starting a new mail profile.
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Jul 22, 2011
Email setup? When I go to the Email Accounts setup page, it explains that I can activate my enterprise account by entering my email address and activation password. I'd be happy to do that, if I had an enterprise account, which I believe (cld. be wrong) is what companies use. I'm just an ordinary user, not using the phone via my company - but I can't see any other option on the setup page. Is there another way I can setup email?
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Apr 20, 2012
iPhone 4s, ios 5.1, Verizon customer. I have never had an issue until this phone. Why I can see the "delete from server" option, but I can't check it? It's really annoying to delete emails from my phone and then have to go back and delete from my computer.
Info:
iPhone 4S, iOS 5.1
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Feb 12, 2010
I have looked everywhere and i cant seem to find any drivers. the blackberry website seems to say that they are on windows update and I can find them but i don't know how to extract them. Basically, i have a custom built pc and windows 7. All usb ports have been tested with other devices. I tried the desktop manager 5.0 and 4.7 and that doesn't recognize my BB. Windows says that i have connected an unknown device.
I tried rebooting the device and pc and removing the battery from the device. All to no avail.
Someone please tell me where to find it, give me steps to get it working, or where to find a self extracting driver. Also I downloaded the RIM blackberry smartphone driver from the windows update site and it still says it didn't install correctly
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Apr 20, 2011
Can and how do you set up multiple Exchange Server email accounts that are on the same server?
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Jun 24, 2011
I'm trying to set up my Exchange email with the Enterprise Server, but when I go into the Setup Wizard and then email setup, I get a screen that says: Status: Initializing service (Desktop) with the word "Cancelling" above that. I can'tget past that screen to input my password. Any ideas how to correct and move past this screen?
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Apr 9, 2010
I have a Blackberry 9523 that was a Verizon Phone but is now unlocked and utilizing At&t service.I downloaded BB App World to the phone with no problem. When I touch the icon to connect I get error message "Blackberry App World is having trouble connecting to BB App W server. Verify your network connection and try again."
1) the new work connection is working fine.
2) I have downloaded the B App W app twice so far still introduces. Any ideas that can help me?
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Jun 22, 2011
How do I receive the password for the BlackBerry Enterprise Server system as I have had my BlackBerry for about 2-3 weeks now and still have no idea.
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Aug 14, 2011
I juz received a blackberry storm 9500 from my sister, and I don't know how to connect it to wifi (I'm very new at this). I've tried google and found different answers, ranging from "storm 9500 cannot connect to wifi", to "i have one and it can connect just fine". I can't find the wifi option in the "manage connection", and there is no browser icon on the home screen either.
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Jul 11, 2012
I have an unlocked blackberry storm 9530 for TMOBILE. The retailer said that my phone has picture messaging. Well, it doesn't have that option. It only has the SMS option.I've searched everywhere for an answer but, I was unable to find one and I really need help. Also, my BBM doesnt work. & I don't have internet on my plan. HOWEVER, MMS and BBM option is still suppose to work.
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Jun 5, 2012
Out of the blue my Blackberry Bold 9700 stopped receiving emails and I can no longer access the internet. When I try to go to email settings I get the message 'Your device had a problem connecting to the server'. This is driving me mad.
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Aug 12, 2011
So my old phone broke and I got my Step dads blackberry My mobile plan isn't a blackberry one, it's Optus zoo and I was able to browse on my old phone but I can't on this one. I created a blackberry account so I could download facebook on the app store thing but it wont connect unless its on Wi-fi, even then it might not connect. It says my 3G is working fine and all the services are switched to Optus Zoo but my stepdads e-mail is still everywhere and i can't change it?
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Oct 2, 2011
Got the curve 9360 yesterday and cannot connect to the server! App world doesnt work and can only get wifi when connected to my home wifi! cannot get email at all..
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Apr 22, 2015
I just got an lg g3 phone. I deactivated my live account because my phone numbers didn't sync. I thought deactivating it and resetting my account will work. Now it says can't connect to server.
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May 4, 2012
i can't connect me to the server i have iphone 4 s
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Jul 12, 2011
My problem is when i try to connect to HTC server from my phone(HTC Hub for example) it said that my email or password are wrong but that's not the case.
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Jun 2, 2014
whats wrong with my iphone 5c-whenever i try to open safari or check my email i get a message cannot connect to server, or cannot establish a secure connection.
Info:
iPhone 5c, iOS 7.1.1
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Jan 3, 2010
I just recently bought the Blackberry Storm and I am having difficulty getting the MMS messaging to work. The icon is missing and when I try to send a picture or compose that type of message, MMS is not even an option.
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Jan 3, 2012
The Setup Wizard is supposed to give 2 options - 'I want to create an email address' and 'I want to use a work email account with a Blackberry Enterprise Server'. My Setup Wizard only offers the second option with the BB Enterprise Server. How can I get the option of 'I want to creat an email address' into the Setup Wizard or set up my email connection without the Setup Wizard?
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May 13, 2012
I have a blackberry storm and i want to connect it to my home wi-fi but when i open manage connections it just don't show any option for wi-fi setup it only display mobile network n Bluetooth option and nothing else.
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May 23, 2011
Cannot connect to Facebook server
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Jul 25, 2011
We are based in South Africa and our BES(Express) server is also in RSA, now my CEO has just landed in USA but is unable to communicate with our BES server and thus have no mail connection. Can I change something on my side or on our cell phone service provider?
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Feb 18, 2012
I can not get emails and set up only goes as far as "can not connect to server". Any ideas out there? Contacted tmobile, but they finally after 1 hour said it was hotmails fault (could not be validated), but I had email service with the same address last month
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May 12, 2012
Email cannot connect to the server. How do I fix
Info:
iPhone 4, iOS 5.1.1
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