BB Software :: Can't Connect To My Imap Server
Dec 31, 2010
From my european carrier page on blackberry.com (tim.blackberry.com) i'm trying to add an email account and blackberry cannot reach my imap server, imap-13.luxsci.com imap-13.luxsci.com is a fully working imap server in the US, and so it is my email box and my logins are correct.For some strange reason, when adding the email account, blackberry cannot reach my server, and my email provider says blackberry doesn't even attempt tonconnect to that mail server (not even one row in his imap connection log). It looks like there are dns or routing problems between blackberry.com and my imap-13.luxsci.com server . I don't think is a blackberry bug, as I have successfully added a gmail account. Just routing / dns / whatever connection problem with my server.
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Sep 9, 2014
So my gmail address list or contacts seems to have been hacked and all my contacts who are still talking to me have told me so.So I changed my gmail password.No more complaints, and probably no more friends as contacts.Â
But seriously, I have been able to get gmail (web) working with my new double authentication password(s). Also, my outlook for MAC is working using the special "generated App Password". (because Outlook cannot do the double authentication thingie)Ditto for the gmail app from google on my iPhone. (it works too).BUT I cannot get the iPhone Mail App to connect to Gmail.
I have deleted (i thought) my existing gmail setup from my iPhone. When I try to re establish the gmail settings, using either the password generated by the MAC / iCloud keychain generator or the App password, I get the message "My Name" is already added.
It looks to me that there is something in the iPhone that matches my gmail address, even though I deleted the account.Â
Info:
Final Cut Pro X, OS X Mavericks (10.9), iPhone 5, MAVERICKS APExtreme
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Jun 3, 2011
I use my BB for Hotmail and some personal email accounts.The person email accounts download the email to my BB, and then I can reply.But for some reason, after a short time (few hours or so), any emails I had and kept, have gone. Does IMAP check the web server and if they aren't there anymore either, it just clears them and 'syncs' it with my BB?? How do I stop that from happening, so I keep emails on my phone whether or not they are gone from the web server?
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Apr 23, 2012
I just got an iPhone and am trying to set up my Yahoo email account. I've tried multiple times and failed. The error message I'm receiving is "The IMAP server '[url].." is not responding. Check your network connection and that you entered the correct information in the "Incoming Mail Server Field".
I didn't have to enter any info for the incoming mail server (nor is there an option for it). Also, my phone's WiFi is working so I'm not sure what the problem is.
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Aug 25, 2014
For the past 3 days it has been saying either my IMAP is failing or my outgoing server is failing. I don't know what to do and I need my emails for school. I have a 4s but I just recently updated and it seems like it all started after that. I have internet and my emails work on the computer so it has to be something with my phone itself.
Info:
iPhone 4S, iOS 7.1.2
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Oct 30, 2011
since Friday28th of October, in the morning I am experiencing a rather unpleasant issue: my Nokia E6 dos not connect to my company's email IMAP email accounts. I take the opportunity to report other 3 issuesI have 2 emails accounts @mycompany.com that were regularly being used. I did not update the firmware nor performed any changes on the phone, all of a sudden the E6 does not connect with the email accounts, there is no error message.I tried the following:1) Re-entered the password of the email account, I confirm this is right2) Created one of the email accounts that were on the E6 on 2 other devices (Ipad and Palm Pre), they work perfect, both on Wifi, on my operator,(Orange) and on an other phone operator (Swisscom)3) deleted one email account, from the E6. I restarted the phone (by holding the button 8 seconds) and recreated the email account, this is not possible, I get the following error message:" service temporarily unavailable. Try again later. "4) I repeated the test (point3) both on WiFi and using the 3G operator. I got the same errorOn the E6 there is also a Gmail account, which works flawlessly.Using the email is not an option for my business, so I wish that THIS TIME I will get an effective reply from NOKIA. ( NOKIA don't tell me again that I have to use OVI account or my mailprovider does not work, because as explained I tested the settings on other devices.
Software version022.014Soft version date2011-07-05custom version2011-08-05language set022.014.04.01product code059j222
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Jun 2, 2014
I updated the o/s on my at&t iphone 4s to iOS 7.1.1 and now it won't load my gmail account - "imap server not responding, check settings message"
Info:
iPhone 4S, iOS 7.1.1, imap issues
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Apr 14, 2010
I am using a Nokia N97 with the v21 firmware. I am connecting to a mail server via IMAP, using the phone's mail client (not mail for exchange). This has previously worked perfectly, however now I cannot update my inbox and view the emails. When I try to update the inbox, I get a dialogue box that says "Website has sent an untrusted certificate". After choosing "allow permanently", the inbox does not update. The message comes up every time I try to update (even when I've previously chosen "allow permanently".
I can however successfully send emails via the SMTP server using the phone (IMAP for sending is restricted, so have to use SMTP). Does anyone have any ideas on why this is happening, and how I can solve it? I've also contacted the IT guys for the mail server, as I'm not sure whether the problem lies with the mail server or the phone, or both.
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Oct 17, 2011
I'm having a bit of a problem with my email. I've set up a personal account to use IMAP. On my old phone, deleting items from my in box removed them from the server, but that's not happening now (using the default Mail APP). I noticed it was sending them to the trash and so I went into the trash folder, selected all the email and then tapped the "Delete" button. Nope. There were nowhere to be found on the phone, but they were still on the server (as I found out when I got home and connected via my desktop client.)I read a suggestion on a non-Photon specific forum that suggested to make sure the trash folder was set up to be a push synch, so I tried that.ere are my settings for the account:Data Push (not checked, but I've also tried checking this)Fetch schedule: every 15 minutesFolder sync: Trash - background; Inbox - background; deleted (which is an empty folder) - background
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Jul 18, 2011
If I have one of my IMAP accounts from work setup on my Galaxy s2 WILL a copy of the emails be left by default on the server once "downloaded" by phone. This so I can later go to my Outlook at work and see them also.I am asking this to double check and to be sure. I might be thinking in a POP3 mindset.
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Oct 28, 2011
Unable to define server settings when setting up IMAP or POP3 mailbox. Setup Wizard no longer gives these options when selecting OTHER as your email client type.
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Jun 20, 2010
I've been connected to my work email account through Microsoft Exchange for the past year with no problems. I was trying to send out an email today, and my iPhone could not connect to the server. I tried to re-connect multiple times, ultimately deleting the email account from my phone and attempting to re-install it. When I put in all the info into their respective fields and hit "next," all I get is a message that says "Exchange account verification failed." When I go through and save it anyway and try and update emails, it says that it cannot connect to the server. My IT dept. says no changes were made, and I've already tried a restore and restored from a backup, as well.I have no contacts, emails, or calendar on my phone!
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May 25, 2010
I'm trying to update the IMAP password on a 9700 Bold, a process I've done numerous times in the recent past. However, on this particular device, I cannot even get to the menu for email accounts. Every attempt results in the following ianane OS message; "Your device had a problem connecting to the server." I'm then required to either try again (a never ending loop) or cancel.
I suspect this has something to do with my provider (AT&T) because I had similar symptoms on another device (same model, w/o enterprise security policies). I was able to fix it on the other device by deleting the IMAP Service Books and then doing a hard reset. It doesn't work for the problem BB.
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Jun 5, 2012
Out of the blue my Blackberry Bold 9700 stopped receiving emails and I can no longer access the internet. When I try to go to email settings I get the message 'Your device had a problem connecting to the server'. This is driving me mad.
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Aug 12, 2011
So my old phone broke and I got my Step dads blackberry My mobile plan isn't a blackberry one, it's Optus zoo and I was able to browse on my old phone but I can't on this one. I created a blackberry account so I could download facebook on the app store thing but it wont connect unless its on Wi-fi, even then it might not connect. It says my 3G is working fine and all the services are switched to Optus Zoo but my stepdads e-mail is still everywhere and i can't change it?
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Oct 2, 2011
Got the curve 9360 yesterday and cannot connect to the server! App world doesnt work and can only get wifi when connected to my home wifi! cannot get email at all..
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Apr 22, 2015
I just got an lg g3 phone. I deactivated my live account because my phone numbers didn't sync. I thought deactivating it and resetting my account will work. Now it says can't connect to server.
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May 4, 2012
i can't connect me to the server i have iphone 4 s
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Jul 12, 2011
My problem is when i try to connect to HTC server from my phone(HTC Hub for example) it said that my email or password are wrong but that's not the case.
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Jun 2, 2014
whats wrong with my iphone 5c-whenever i try to open safari or check my email i get a message cannot connect to server, or cannot establish a secure connection.
Info:
iPhone 5c, iOS 7.1.1
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Jan 20, 2010
For some reason I can not receive nor send MMS on my Blackberry 9520 Storm 2. I do not even see the option to send a picture as a text when I go to my pictures. I am not sure if this is the phone or my provider. I have my 9520 unlocked and on AT&T with an unlimited data plan and unlimited text. I have tried having pictures sent to me as well, but that also was no luck as I NEVER received a text.The second problem I am having is that I can not access the Blackberry App Store. Every time I try it says that it can not connect to the server.
Edit:: The App Store problem is no longer present (turned off the network and turned it back on), but the MMS problem is still present.
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May 23, 2011
Cannot connect to Facebook server
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Jul 25, 2011
We are based in South Africa and our BES(Express) server is also in RSA, now my CEO has just landed in USA but is unable to communicate with our BES server and thus have no mail connection. Can I change something on my side or on our cell phone service provider?
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Feb 18, 2012
I can not get emails and set up only goes as far as "can not connect to server". Any ideas out there? Contacted tmobile, but they finally after 1 hour said it was hotmails fault (could not be validated), but I had email service with the same address last month
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May 12, 2012
Email cannot connect to the server. How do I fix
Info:
iPhone 4, iOS 5.1.1
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Jun 16, 2012
cant connect to server error
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Aug 3, 2010
I updated my 8530 operating system to 5.0.0.734 a couple of days ago. Today I noticed that I had not been receiving email since the update. When I try to use the email connection, I get "Your device had a problem connecting to the server." Is the server down, or have I caused a problem on my BB by updating the operating system?
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Apr 30, 2012
I was connected at one point, then all of a sudden it says I'm not. I have an account active but not connected? Why did this happen and how can I connect to it again?
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Mar 30, 2011
For some reason, my phone can't connect to the HTC Sense server. HTC Likes can't connect, I can't get details on apps from HTC Hub, etc. Also, I can't locate my phone on HTCSense.com I've had my phone for over a month
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May 6, 2011
I am 3 days Into having a 2nd hand curve bought for so no Instruction manual! I need help I can never get on blackberry App World and my response for It Is unable to connect to server, also when trying to download a new App when asked for my emal and password It says cannot verify. Email or password. I don't know what to do I have spoken to Orange to. Sort this and they told me to reinstall Blackberry App world but once again It won't accept my emal address or password!.
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Nov 7, 2011
I just bought my Bionic Saturday and ive been trying to get Zumocast to work on my phone since I got it. I keep getting the server is offline. Ive done everything the support page said to do, and made sure my firewalls and everything were not blocking it. This was basically the majority of the reason why I got the Bionic.
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