BB Bold :: BBM Not Working With WiFi After Changing Of SIM

Jun 9, 2012

I have the Bold 9930. Before I left the States, my phone was working perfectly fine...I had email, BBM, whatsapp, text, etc...

When I arrived in Haiti, I wanted to switch my SIM card so I would be able to use/have a Haitian number. I do NOT have an international plan. When the guy put my the Haitian SIM in, the phone requested my BlackBerry ID and password. I typed both in, which were both correct, but it kept telling me that it was an incorrect password. The guy told me that the only way I would be able to "reset" my BlackBerry ID would be to sign out and in order to do that, it would wipe out all my pics and everything. I didn't want to do that so I ended up buying a Haitian phone w/ a Haitian SIM card.

At this point, I have two phones. One American with an American SIM card (BlackBerry) and a Haitian phone with a Haitian SIM card.

When I arrived at my house, I turned on my American phone and its WiFi, but my BBM and Emails were NOT WORKING! However, my Facebook App and the Browser are both working perfectly fine. I restarted my phone many times since yesterday and nothing has changed. I checked this morning to see if it was working, but no luck.

So my question(s)/problem(s) now are:

1. How do I get my BBM working again? (probably the most important one)

2. How do I get my emails working again?

3. Is there any possible way for me to have my BlackBerry(American phone) work with my Haitian SIM Card?

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