BB Bold :: Whats-app Not Working When Only Using WiFi?
Aug 14, 2011
When I used to use Nokia N95, I could check my web email and use Whatsapp, Gtalk, Yahoo Messenger, Skype - just by using a Wi-Fi connection.A couple of weeks ago I bought a Bold. I was told that I can do what I used to with my Nokia simply by switching off "Data". I did that, but then nothing works. I couldn't send nor receive any Whatsapp and chat messages.When I switched "Data" back on, Whatsapp works, but it is using up my minutes (hence, my provider's internet connection), and NOT the Wi-Fi. Gtalk and YM didn't work even with Data being on. Forget Skype - I couldn't even download it.So I took out the SIM card from the phone, and only then did Whatsapp work using the Wi-Fi (Gtalk and YM didn't). I was also able to surf the web. BUT then ... I can't make/receive voice calls and SMS! Not good.
How can I make sure that the apps that are actually able work independently by using Wi-Fi do so in BlackBerry without touching the network's internet connection? There must be a way to do this, because it is doable in my Nokia. I even only have a pay as you go SIM card!
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Mar 29, 2012
Whats app works only on wifi. When i go outside it doesn't work on my mobil internet. The internet works for everything else, i can normaly surf on the internet, just no whats app. When i installed it with my mobil internet i got the message, right after entering my phonenumber, to check the acces point. I couldn't install whats app with my mobil internet. When i installed it with te use of Wifi there where no problems.
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Aug 16, 2010
Whats the best os for UMA use?
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May 15, 2012
whats the other led like dot next to the led on the top front of the 9900
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May 25, 2010
whats the difference between these two phones. At present I have a Bold 9000, which I love dearly.However, I want to upgrade soon,I just want to know what am getting into. So once again just what are the differences if any between the two?
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Mar 5, 2010
whats the difference between the 3G fluctuating between big and small? Is it like EDGE and edge or it something different on the new 3G handsets? I thought the BB logo was what meant it was connected to the BB network. Any input? Im running the new 9700 OS that was released today and 3G seems better but I noticed its changing alot.
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May 18, 2011
Whatsapp messages are taking time to receive to my 9780!Suddenly whatsapp stops notifications and back again i receive like 10 messages at a time that have been sent before but i receive them late! is it from whatsapp or something with my device?
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Jun 9, 2012
I am travelling in Europe with a group of people, and I cannot seem to be able to use BBM or send or receive emails on my device,when I am connected to the wifi, this wouldn't be a problem, except, everyone else who is travelling with blackberrys are working fine!!! I have turned of my mobile network, and I can browse and use whatsapp using the internet, but no BBM??
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Jun 9, 2012
I have the Bold 9930. Before I left the States, my phone was working perfectly fine...I had email, BBM, whatsapp, text, etc...
When I arrived in Haiti, I wanted to switch my SIM card so I would be able to use/have a Haitian number. I do NOT have an international plan. When the guy put my the Haitian SIM in, the phone requested my BlackBerry ID and password. I typed both in, which were both correct, but it kept telling me that it was an incorrect password. The guy told me that the only way I would be able to "reset" my BlackBerry ID would be to sign out and in order to do that, it would wipe out all my pics and everything. I didn't want to do that so I ended up buying a Haitian phone w/ a Haitian SIM card.
At this point, I have two phones. One American with an American SIM card (BlackBerry) and a Haitian phone with a Haitian SIM card.
When I arrived at my house, I turned on my American phone and its WiFi, but my BBM and Emails were NOT WORKING! However, my Facebook App and the Browser are both working perfectly fine. I restarted my phone many times since yesterday and nothing has changed. I checked this morning to see if it was working, but no luck.
So my question(s)/problem(s) now are:
1. How do I get my BBM working again? (probably the most important one)
2. How do I get my emails working again?
3. Is there any possible way for me to have my BlackBerry(American phone) work with my Haitian SIM Card?
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Sep 9, 2010
my blackberyy app world is not working on wifi i should get this message ur blackberry is not connected to network,plz check your service plan and when i saw this message my other applicatiions like facebook,whatsapp,twitter is not working?
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Oct 4, 2011
i have tried everything under the sun and the problem still exists.my problem: my bold 9780 is connecting to my wifi but won't use the connection when browsing the web.
i don't understand and it's quite annoying why it won't work as it did before. i've even spoken to orange and sky to try and solve this problem and still nothing.
whenever i browse the web on my blackberry via the browser through wif the pages never load. it's actually quicker to disconnect from wifi and use 3g then wifi. my blackberry was working fine before why has it stopped working. this has to be fixed as it's a pain!
i've tested other wifi spots and i have the same problem so i know it's not my router. i removed the security on my router but still no luck. i've done a master reset on my blackberry and still the wifi will not work. i've even had the handset replaced and still the wifi will not work!
the blackberry connects fine to the router and its shows as connected to the router but it just refuses to load pages when wifi is on. it gives me an error message:
"unable to find the requested server"when wifi is on and i try to browse the double headed arrow icon in the top right should be on when using the wifi, but it hardly appears at all when the pages attempt to load it should be on constantly when loading pages through wifi.
i can't even see Internet videos it keeps buffering the gives me the same error message as above.
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Oct 5, 2012
My BB9700 is not getting connected to IM such as GTalk, YMsgr, Facebook via WIFI. I do know that it requires BIS services but how come Internet websites are getting connected thru browser via same wifi..
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Jan 12, 2010
I am currently out of town and have turned off my mobile network in order to avoid long distance charges. However I enabled wifi where I am staying so I may still be able to use the blackberry applications such as bbm, facebook, weather network, blackberry app world etc.Everything has been working fine for the first two days but has then recently stopped. I can still browse the web, but my bbm msgs are not going through nor am i receiving any, fb alerts have stopped coming in and so on.
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Aug 10, 2012
I have had my BB 9780 for years, when going abroad I use to receive emails and using BBM by WIFI only and this has for years been working without any problems.For some reason this year when going abroad it doesn't work anymore, I have tried several WIFI networks (some even same as I use to be able to use before)I have 2 email addresses, a Hotmail and a company email address.I have no problem using my browser, going to various web-pages - only emails and BBM service is dead ....?I have checked for software updates, and do now have software version 6.0 bundle 2534.
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Jun 12, 2012
i am using bb bold 9780 & i am facing issues in using the wifi connection. whenever i open the browser & try to surf on wifi it shows the message "unable to connect to the internet" but as soon as i open the Internet on the device it works properly & then the browser also works fine for some time then again it shows the same message. the same thing is happening with the facebook & twitter apps they work for some time then they dispaly the message that u r currently not on the required data paln connect to wifi. then again when i open Internet it again starts to work then suddenly stops working on wifi.
this the problem of the handset or there is something wrong with my phn settings because the wifi is working properly with all the other mobiles & pc's
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Nov 3, 2012
I am using Bold 9780 and just last week my lcd broke, after replacing the lcd am having this error due to which my phone accepts the sim but is'nt able to connect to the service provider, inturn after 'Searching Network' for a while it shows 'No Service'. On the other hand the wifi is'nt showing any routers nor the bluetooth even though i have kept it on 'Discoverable' . I did a complete wipe and installed 6.0.0.254 but still the problems not solved, and if i try to regitser the sim, A message pops which reads 'Supplementaty Service Error: General Error
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Oct 25, 2012
Suddently, BBM and Email stopped working on Wifi. However, internet browsing on Wifi works fine!I tried resstarting it and also removing the battery and placing it again. Problem still persists.I tried opening the settings and clicking on email setup, I got a message that said: cannot connect to server!What server is it talking about? RIM server?
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Aug 17, 2012
i have a blackberry bold 9790 and even tho it says i am connected through wifi, i cannot access web or app world. But i was able to before?
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Sep 15, 2012
got bb bold9780 i tried to use wi-fi , all my tries failed ,,,,i get connected but always not working ,,,i have my own router , home network , i tried to enter pin and register the device to my wirless router , it didnot work out
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Jun 14, 2010
I noticed that today the BIS over WIFI stopped working. This is concerning me because last year (June 2010) the same issue happened. The WIFI indicator turns from White to Gray and all BIS is routed through the GSM connection. This frustrates me because I travel overseas and have been using BIS over WIFI for about two years now. However during the two month outage from June - July 2010, I was unable to utilize BIS over WIFI until it suddenly started working again.
I have a data plan that allows for 250MB of data per month.
My contract is through Vodafone Spain
My device is the Bold 9700
My OS version is 5.0 bundle 1022
Like I've stated before, BIS over WIFI has been working flawlessly for about two years (except for the two month in 2010). To add insult to injury, nobody from either BlackBerry or Vodafone Spain has been able to come up with an explanation as of why this service suddenly stops. All I'm being told is that BIS will work with GSM, which is pointless information. For the 22 months I've used BIS, it has worked over WIFI.
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Jun 1, 2012
I need help with my bb 9780. I got bbm on july 4th and it was working fine until i had to leave the house and it stopped working because there was no wifi connection. Isnt bbm supposed to work wherever? whenever? once you haeve the add-on that is. I dont know what to do. I talked to Fido and they tried everything. I pulled out the battery thrice, and turned off my phone 5 times. Nothing happened. They asked me to contact blackberry offices
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Sep 2, 2014
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Aug 28, 2012
i am using nokia x2-00. I am able to download whatsapp, but it does not work. Before this, i could verify my number and login, but could not set status, receive or send anything. I deleted whatsapp and re installed, now i can not even verify my number. It shows http 53# error. I am using vodfone.what network settings should i adjust.
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May 16, 2012
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Jun 13, 2012
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Jul 17, 2012
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May 19, 2010
ive been planing to update my firmware to its new version becoz maybe updating firmware can resolve my problem bout connecting to secured wifi.but i was confused and little bit scared becoz of some comments and opinions of some user here and outside this site.theres a good comments but also have bad.so i want to know if updating a firmware is good and really need for a phone?does it fixed some problem,errors,bugs?what if not?what if the effect is not good and just causing a problem,can i set that again to its original settings and firmware like when i buy?
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Nov 18, 2012
can't seem to get my Whatsapp to work on my Nokia Lumia 920. it just says "Could not connect to Whatsapp. check your network settings and try again later." When I checked the Whatsapp website it advises me to try the Connection Setup application from the Nokia Collection in Marketplace, but can't seem to find anything like that there.
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Jun 14, 2010
A bunch of jerk offs holding their phone in front of their face carrying out their conversation out loud in public.Just like the inconsiderate Nextel people use to use speaker phone on their Direct Connect like they were the only one in the restaurant or in line!
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May 30, 2012
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