BB Bold :: 9780 Refuses To Turn On?
Sep 16, 2012
It has been a week now, and my Bold 9780 switches off as soon as I turn it back on. It started as a problem with my keypad and trackpad which stopped working. Slowly, my phone gave in and switched off.For the past 5 days, I took out the battery and packed my phone and the battery separately in a zip pouch to avoid any chances of moisture intervention. My phone worked properly for one full day yesterday and now its irritating again.
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Mar 29, 2012
i cant turn on my 9780, had a black screen and basically was off..only red LED flashes. tried a few tips from this forum but it doesnt work..1. pulled off and reinserting the batt, 2. connect to pc but failed to detect the device,it says "windows unable to installed the driver"..then i tried to connect with desktop manager to update os, but error occurs when it try to connect with the device.3. then i decided to uninstalled bb desktop manager, after restart, i connect the usb again, the windows detected the hardware n successfully installed the driver..but i didnt reinstall the desktop manager yet. im afraid if i did a wrong step which might accidently loose all the media data..is it my os probs or i need to replace the batt?
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Sep 9, 2011
My bold 9780 wont turn on properly. It loads up about a quarter of the way then just cuts out.
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Nov 20, 2011
Updated a 9780 from 5.0 to 6.0 and now phone won't turn on. Red light comes on and keypad lights up but no screen.Did a search and checked the uploader file. There was not any files left to load. Removing and reinstalling battery does not help. Tried reloading 6.0 and still nothing.Desktop software recognizes phone and has all data from phone.
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Dec 18, 2011
I was busy charging my phone earlier, and I noticed that it kept rebooting over and over. I decided to leave it alone for a bit, and to just let it charge.However, when I came back, my phone was off completely, and wouldn't turn on. I unplugged it and pulled out the battery and put it back in, but there was no red light or reboot.Now it's refusing to turn on completely.
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Nov 15, 2012
Bold 9780 battery drained completely (overnight) and when I went to charge it again it won't turn on. I tried charging it overnight and still nothing, I have also tried another fully charged battery and that won't work. My Desktop manager software doesn't detect it. Just before it died I had actually transferred all of the data onto a new blackberry and the software said I could now wipe my device but I didn't bother yet.
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Feb 5, 2012
just bought it 3 months back !yesterday it froze saying app error 602.....i restarted it many time by rmoving battery and checked online here and did the soft reset too !!!! but it will still not work even if the screen does show up it says some java error....etc etc.....can i get some help here ?.....of should i take it to the place wherei bought it from ? is this problem common with these phones... i'm stuck without my blackberry....
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Apr 8, 2012
I have just recieved a replacement and successfully completed all necessary transfers except for one thing. I cannot synchronise Outlook calendar or tasks properly. I am asked to go to the device, go to options, and turn off wireless snc. Problem is, there the options menu does not have a box for wireless sync.
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Jul 13, 2012
I drained my battery and plugged it in. Every time I put the battery back in or plug it in, the red light stays on for about 10-20 seconds and then the charging symbol comes up on the screen, but it won't power on.Also, when I plug into computer it recognizes that a device is connected but I cant update software through the Blackberry desktop software.
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Jun 6, 2011
When i turn off my 9780 it appears to go to sleep, not completely shutting down.
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Aug 9, 2011
How can I turn off the auto push feature for emails on my BB Bold 9780? Is it possible to download emails manually?
When I delete emails on my BB, I noticed that the emails get downloaded again when I access my Mac Mail. Likewise, when I've deleted emails from my mac, they get downloaded again on my BB. How can I configure my BB and mac in such a way that the emails will not get downloaded from the server again after deleting?
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Aug 8, 2012
I've been trying to work on my mothers old Curve Gemini ... She has no use for it so i decided I'd take charge of it. I was wondering , if the battery was dead or something because it wouldn't turn on , it showed a charging symbol when i put it on charge in the car ( then my only charger for that type of phone ) it charged for a good while so i took it off and it died.... After a got a wall charger i had it on for two days straight and when i take it off it dies... I got a new battery (35 bucks us here ) and put it in , the same thing even with charging
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Nov 25, 2010
Before the problem happened, i left my phone on in standby mode.I discovered after the problem happened, the phone was permanently shutdown, nothing i did (trying all the keys, taking battery out etc) could turn it on again.When I charged it, it still refused to turn on.The only thing that happened when it was under the charger was that the top left key and 'main' middle button in the directional keypad light up in red. The other non numerical keys light up to varying degrees of brightness, but the top left and middle key are the brightest for some reason.Could someone kindly advise, I would like to have my functioning phone back.
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Jun 29, 2015
I was on my Xperia z2 and the screen began jumping up and down before I shut the phone down and took my cover off to feel how hot the back of the device was.
At this moment, the device was charging and when I try ti turn it on, all I get is a screen mixed with lines of yellow, pink and green, almost like an untuned television.
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Mar 30, 2010
I have an N97 on Vodafone in the UK. I upgraded the firmware to version 2.0 and now want to upgrade to ver 2.1..The update seems to work OK, but when the phone is rebooted, even after a hard reset, it still shows version 2.0..Also it will not allow any additional application such as Ovi mpas or google maps to install.
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Feb 23, 2011
My blackberry 9700 bold is acting strange, when i'm trying to start it - the blackberry icon and the 0-------100% loading 'list' shows, but its only load to like 10% and then it restarts its self and does the process all over.I've tryed to charge the battery, no luck.i've tryed to "update" through bb desktop software with and without battery, but no luck.I will try to buy a new battery this week
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Apr 27, 2012
My bold refuses to charge after a battery drain. Tried two different chargers, even replaced(bought new) battery.
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Mar 22, 2010
I've had my BB 9700 for just over a month now, without having any issues whatsoever with the handset, and recently my 9700 refuses to connect to my wireless network at home, it finds the network, acquires an IP address, and connection speed even displays the signal strength, but looking at the Wi-Fi diagnostics on the BB there seems to be a problem with the Infrastructure, it attempts to connect and continuously fails.
I have tried restarting the BB, and the router, this doesn't seem to solve the problem though.
Has anyone else had or heard of this issue before? And are there any solutions?
I am on T-Mobile and the BB is not unlocked or anything of that nature.
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Oct 1, 2012
I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
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Aug 9, 2011
How can I delete all contacts from the phone memory on my Bold 9780? I've only seen options to delete single entries but not all in the list.
I noted that under contacts, there are email, phone, facebook entries. How can I configure the contacts to only display phone contacts?
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Sep 6, 2011
my 9780 bold keeps rebooting for no reason , and it has dropped varies times , so i dont know if it could be cause of that.
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Jan 16, 2012
My 9780 Bold restarted after I deleted an app, but won't reboot fully. The white loading bar stalls at about 2/3 in, even when I try to start it up again after a battery pull.
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Sep 21, 2011
Can't use BBM on my Bold 9780 (Vodafone Italy). Unable to reach my PIN contacts who remain "pending" ! they are also unable to reach me, but reach everyone else !
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Sep 21, 2012
i have a problem with my Blackberry 9780.i am realise that my old sms will disappear,up there is the picture.that only show green colour icon and when i click inside then all the sms is gone! what is the problem?and i believe that's not because of the back up problem,cause my phone dont have any data plan.
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Sep 21, 2011
my 9780 keeps 'resetting' itself. screen will go black, white line at the bottom then graduates then the phone switches back on, unfortunetly the ringtone settings have changed......so i have to go and change them back.
Have tried to update the software (t mobile said this might help) but message says that my administrator will not allow this.
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Dec 15, 2010
I just got myself a bold 9780. But now after restarting it for the first time, it shows a white screen with "App Error 603" and "Reset" on it. I alreadey tried the suggestions at the Torch board. My desktop manager (6.0) can't connect with my device and I can't force it with application uploader (whatever that may be).
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Aug 26, 2012
i was downloading blackberry protect in my Bold 9780 from app world and suddenly the device started rebooting by itself again & again....while rebooting the process of reboot reches upto 60% or 70% than it againg start the reboot process.....so it would kind enough if anybody can help me with this problem as soon as possible....& i also dont have backup?
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Aug 16, 2011
Well i'm going to cut straight to the point. My phone would not charge, so I gave it in for repair and was given a brand new phone in return.However, now my phone, it just won't connect to wi-fi.The message 'failed to authenticate against network' just keeps coming up.I've deleted it from my saved networks, and tried again. It just won't do.My internet works perfectly fine when its connected to my network, it's just with the wi-fi that it doesn't connect.
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Jul 16, 2011
I downloaded an app (Smarter Wallpapers) and used it. I found I didn't like it as much as I thought I would so I deleted it. Problem is that the pictures from the app are still in my phone and even if I change the wallpaper it continues to scroll through all the app's wallpaper. It's driving me nuts - I just want it off my phone!
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Nov 19, 2011
I have a BB Bold 9780 with an older version of software on it (cannot confirm as device is white screened with error messages on it).The device was showing Error 561, so I attempted a software update to fix fault.The device has completed the install but cannot connect to the device to reboot - have retried 3 times and waited the half an hour each time only to get an error message on PC.More than one PC tried, still showing fault.Error 507 on the support pages suggests the device does not have OS on it, is there anyway to reload this without Desktop Manager?
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