BB Bold :: 9780 Showing Error And Won't Turn On
Feb 5, 2012
just bought it 3 months back !yesterday it froze saying app error 602.....i restarted it many time by rmoving battery and checked online here and did the soft reset too !!!! but it will still not work even if the screen does show up it says some java error....etc etc.....can i get some help here ?.....of should i take it to the place wherei bought it from ? is this problem common with these phones... i'm stuck without my blackberry....
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May 28, 2012
My Bold is showing a white screen with no error message. Looks like LCD failure. Tried reloading software but did no difference. Started showing white display randomly, and comming back to normal. Now is permanent.Still is under 1 year manufacturer warranty. How can I get RIM to provide support under warranty. Who should I contact or call.?
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Apr 9, 2011
I have been using my Bold 9780 for the past 18 months without any problem. But recently it stopped connecting to the mobile network, and shows only the SOS signal. It does connect to the wifi, and all other functions seem to be working okay. I tried with different SIM cards with different providers with the same result. These SIM cards are working fine with other handsets.
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Oct 9, 2011
my bold 9780 keeps showing a white screen. i kept trying to reboot it but whenever the blackberry reboot screen came up it changed to a blank white screen and wouldnt move from there. i took it into a o2 shop & they said to update the software so i did that but still the white screen shows. although it doesnt show now when i am trying to reboot my phone it still shows it while im using my phone and i have to do a battery pull before it will leave the white screen. i can still recieve messages while the white screen is there but i cant see the screen to read them.
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Feb 4, 2011
I received a call yesterday in the evening and the screen turned white. I tried removing the battery + pressed alt, right caps and del but still did not work. Also tried reloading the OS although it has the latest version of 6.0.0.264 using application loader yesterday. It did not work either. But today morning I went to carphone warehouse, they tried to tweak it but in vain. They suggested it was a hardware problem and had to be sent to bb support (which takes 28 days!!) It was still showing a blank screen. When i reached home, surprisingl y the cell phone was fine (dun ask how). I restored the data which i had saved on the laptop. After a few min tried calling up a friend, and the cell went blank again. I just pressed alt, right caps and del n it seemed to be fine again. Tried calling up and problem still persists.
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Sep 27, 2011
i have a blackberry bold 9780 and i updates to the new version of facebook but then itwould never work, when ever i clicked on the icon nothing happened so i thought i would uninstall it and then reinstall it again but now the icon wont appear on my menu even though it says it app world that it is installed>
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Nov 5, 2012
my blackberry '9780 bold' fell then its only showing white screen.
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Dec 23, 2011
I've searched every forums and search engine for this, but cannont pin point my exact problem...I bought a 9780 yesterday, everything was fine, i set up my emails etc... everything worked.THEN... i stupidly security waped the phone this when things changed.Once the phone came back on i re-configured my email accounts, but now when i go onto my emails i see no inbox folder or emails what was there previouslyALTHOUGH i can send and recieve emails, but these come in list format...Ive made sure and uncheak the hide folder and sent numerous service book requests (these come through...)
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Dec 16, 2010
I've tried changing the day start & end times but to no avail. When I look at my calendar in day or week view it shows all my appointments (between 9am & 6pm) but it also shows the rest of the time slots in that 24 hour period.
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Mar 29, 2012
i cant turn on my 9780, had a black screen and basically was off..only red LED flashes. tried a few tips from this forum but it doesnt work..1. pulled off and reinserting the batt, 2. connect to pc but failed to detect the device,it says "windows unable to installed the driver"..then i tried to connect with desktop manager to update os, but error occurs when it try to connect with the device.3. then i decided to uninstalled bb desktop manager, after restart, i connect the usb again, the windows detected the hardware n successfully installed the driver..but i didnt reinstall the desktop manager yet. im afraid if i did a wrong step which might accidently loose all the media data..is it my os probs or i need to replace the batt?
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Dec 15, 2010
I just got myself a bold 9780. But now after restarting it for the first time, it shows a white screen with "App Error 603" and "Reset" on it. I alreadey tried the suggestions at the Torch board. My desktop manager (6.0) can't connect with my device and I can't force it with application uploader (whatever that may be).
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Nov 19, 2011
I have a BB Bold 9780 with an older version of software on it (cannot confirm as device is white screened with error messages on it).The device was showing Error 561, so I attempted a software update to fix fault.The device has completed the install but cannot connect to the device to reboot - have retried 3 times and waited the half an hour each time only to get an error message on PC.More than one PC tried, still showing fault.Error 507 on the support pages suggests the device does not have OS on it, is there anyway to reload this without Desktop Manager?
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Feb 2, 2012
How to fix this error - BB bold 9780? Just listening to uploaded music, battery got drained, and when is starting, i cannot proceed to my home page. it keeps on saying Error App 204 - RESET.
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Sep 16, 2012
It has been a week now, and my Bold 9780 switches off as soon as I turn it back on. It started as a problem with my keypad and trackpad which stopped working. Slowly, my phone gave in and switched off.For the past 5 days, I took out the battery and packed my phone and the battery separately in a zip pouch to avoid any chances of moisture intervention. My phone worked properly for one full day yesterday and now its irritating again.
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Sep 9, 2011
My bold 9780 wont turn on properly. It loads up about a quarter of the way then just cuts out.
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Nov 20, 2011
Updated a 9780 from 5.0 to 6.0 and now phone won't turn on. Red light comes on and keypad lights up but no screen.Did a search and checked the uploader file. There was not any files left to load. Removing and reinstalling battery does not help. Tried reloading 6.0 and still nothing.Desktop software recognizes phone and has all data from phone.
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Dec 18, 2011
I was busy charging my phone earlier, and I noticed that it kept rebooting over and over. I decided to leave it alone for a bit, and to just let it charge.However, when I came back, my phone was off completely, and wouldn't turn on. I unplugged it and pulled out the battery and put it back in, but there was no red light or reboot.Now it's refusing to turn on completely.
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Jul 17, 2011
For the past 2 days my phone has been sporadically freezing or shutting down. It would reboot itself and continue working but I noticed the battery was draining very quickly. Now the device has constant white screen & 507 error message underneath. I followed the instructions to update the device software on my desktop but my device will not connect to my PC and I now have an error 561 on the screen.
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Mar 9, 2011
Since the time i have downloaded OS7 desktop software i am unable to sync contacts on pc with phone.Whenever i start desktop BB software (previously it use to automatically start sync) it does not sync and gives error 140.It gives message contact support and send log file.Whom to send this file and from where to get this file.
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Nov 15, 2012
Bold 9780 battery drained completely (overnight) and when I went to charge it again it won't turn on. I tried charging it overnight and still nothing, I have also tried another fully charged battery and that won't work. My Desktop manager software doesn't detect it. Just before it died I had actually transferred all of the data onto a new blackberry and the software said I could now wipe my device but I didn't bother yet.
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Apr 8, 2012
I have just recieved a replacement and successfully completed all necessary transfers except for one thing. I cannot synchronise Outlook calendar or tasks properly. I am asked to go to the device, go to options, and turn off wireless snc. Problem is, there the options menu does not have a box for wireless sync.
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Oct 7, 2011
I tried to configure my email account at my another blackberry, but when I put my user name (CORRECTLY) it claims that it must be at least 4 characters, whereas the one that I put is 20 characters! It works on my blackberry ID so I`m sure I use both correct user name and password.
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Apr 2, 2012
i try to download the new software my comp is telling me that i cant trust the site i'm trying to downloading from?? and i tried to plug my phn into my laptop and that wont even do anything either, its stuck on the white screen with that little msg saying Error 507..
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Jul 31, 2011
Had my bold 9780 a few months now, it came with a storage card 4gb. Up until yesterday I was saving all photos etc to it then today it said I had a message on screen saying "media card has suffered fatal error" I took the card out tried it in my work phone and it worked fine.I tried the card from my work phone in my BB and nothing at all.Cuurently my phone is saying " A media card is not presently inserted in the device" when clearly it is!
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Jul 13, 2012
I drained my battery and plugged it in. Every time I put the battery back in or plug it in, the red light stays on for about 10-20 seconds and then the charging symbol comes up on the screen, but it won't power on.Also, when I plug into computer it recognizes that a device is connected but I cant update software through the Blackberry desktop software.
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May 4, 2011
I wonder if someone can help me, i have been getting this error message for the past month or so via my phone when trying to login/download apps via the app world. I have no problem siging in via computer or other blackberrys, just my own. I have no problems connecting to the internet on my blackberry, just with the app world?
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Oct 24, 2011
I have a blackberry bold 9780 Carrier vodafone and I have a v 6.0.0.546 OS but whenever I try to download an app from my blackberry app world I get a pop up that says "An error has occurred. Please try again later". Basically I can't download apps and I don't know why?
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May 16, 2011
internal error with windows live 9780
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Apr 24, 2012
I have a bold 3 (9780), while browsing the internet my phone froze for a bit. I than managed to switch on and off. When it restarted I couldn't access applications on the menu. I than switched off again, when I restarted, the screen background appeared white, with a message saying app error 606 and with a small reset link below. I have clicked the reset many times but to no use. I even took out the battery a few times, but nothing has worked.
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Jun 6, 2011
When i turn off my 9780 it appears to go to sleep, not completely shutting down.
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