BB Bold :: Can't Turn On 9780, Only Red Led
Mar 29, 2012
i cant turn on my 9780, had a black screen and basically was off..only red LED flashes. tried a few tips from this forum but it doesnt work..1. pulled off and reinserting the batt, 2. connect to pc but failed to detect the device,it says "windows unable to installed the driver"..then i tried to connect with desktop manager to update os, but error occurs when it try to connect with the device.3. then i decided to uninstalled bb desktop manager, after restart, i connect the usb again, the windows detected the hardware n successfully installed the driver..but i didnt reinstall the desktop manager yet. im afraid if i did a wrong step which might accidently loose all the media data..is it my os probs or i need to replace the batt?
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Sep 16, 2012
It has been a week now, and my Bold 9780 switches off as soon as I turn it back on. It started as a problem with my keypad and trackpad which stopped working. Slowly, my phone gave in and switched off.For the past 5 days, I took out the battery and packed my phone and the battery separately in a zip pouch to avoid any chances of moisture intervention. My phone worked properly for one full day yesterday and now its irritating again.
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Sep 9, 2011
My bold 9780 wont turn on properly. It loads up about a quarter of the way then just cuts out.
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Nov 20, 2011
Updated a 9780 from 5.0 to 6.0 and now phone won't turn on. Red light comes on and keypad lights up but no screen.Did a search and checked the uploader file. There was not any files left to load. Removing and reinstalling battery does not help. Tried reloading 6.0 and still nothing.Desktop software recognizes phone and has all data from phone.
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Dec 18, 2011
I was busy charging my phone earlier, and I noticed that it kept rebooting over and over. I decided to leave it alone for a bit, and to just let it charge.However, when I came back, my phone was off completely, and wouldn't turn on. I unplugged it and pulled out the battery and put it back in, but there was no red light or reboot.Now it's refusing to turn on completely.
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Nov 15, 2012
Bold 9780 battery drained completely (overnight) and when I went to charge it again it won't turn on. I tried charging it overnight and still nothing, I have also tried another fully charged battery and that won't work. My Desktop manager software doesn't detect it. Just before it died I had actually transferred all of the data onto a new blackberry and the software said I could now wipe my device but I didn't bother yet.
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Feb 5, 2012
just bought it 3 months back !yesterday it froze saying app error 602.....i restarted it many time by rmoving battery and checked online here and did the soft reset too !!!! but it will still not work even if the screen does show up it says some java error....etc etc.....can i get some help here ?.....of should i take it to the place wherei bought it from ? is this problem common with these phones... i'm stuck without my blackberry....
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Apr 8, 2012
I have just recieved a replacement and successfully completed all necessary transfers except for one thing. I cannot synchronise Outlook calendar or tasks properly. I am asked to go to the device, go to options, and turn off wireless snc. Problem is, there the options menu does not have a box for wireless sync.
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Jul 13, 2012
I drained my battery and plugged it in. Every time I put the battery back in or plug it in, the red light stays on for about 10-20 seconds and then the charging symbol comes up on the screen, but it won't power on.Also, when I plug into computer it recognizes that a device is connected but I cant update software through the Blackberry desktop software.
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Jun 6, 2011
When i turn off my 9780 it appears to go to sleep, not completely shutting down.
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Aug 9, 2011
How can I turn off the auto push feature for emails on my BB Bold 9780? Is it possible to download emails manually?
When I delete emails on my BB, I noticed that the emails get downloaded again when I access my Mac Mail. Likewise, when I've deleted emails from my mac, they get downloaded again on my BB. How can I configure my BB and mac in such a way that the emails will not get downloaded from the server again after deleting?
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Aug 9, 2011
How can I delete all contacts from the phone memory on my Bold 9780? I've only seen options to delete single entries but not all in the list.
I noted that under contacts, there are email, phone, facebook entries. How can I configure the contacts to only display phone contacts?
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Sep 6, 2011
my 9780 bold keeps rebooting for no reason , and it has dropped varies times , so i dont know if it could be cause of that.
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Jan 16, 2012
My 9780 Bold restarted after I deleted an app, but won't reboot fully. The white loading bar stalls at about 2/3 in, even when I try to start it up again after a battery pull.
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Sep 21, 2011
Can't use BBM on my Bold 9780 (Vodafone Italy). Unable to reach my PIN contacts who remain "pending" ! they are also unable to reach me, but reach everyone else !
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Sep 21, 2012
i have a problem with my Blackberry 9780.i am realise that my old sms will disappear,up there is the picture.that only show green colour icon and when i click inside then all the sms is gone! what is the problem?and i believe that's not because of the back up problem,cause my phone dont have any data plan.
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Sep 21, 2011
my 9780 keeps 'resetting' itself. screen will go black, white line at the bottom then graduates then the phone switches back on, unfortunetly the ringtone settings have changed......so i have to go and change them back.
Have tried to update the software (t mobile said this might help) but message says that my administrator will not allow this.
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Dec 15, 2010
I just got myself a bold 9780. But now after restarting it for the first time, it shows a white screen with "App Error 603" and "Reset" on it. I alreadey tried the suggestions at the Torch board. My desktop manager (6.0) can't connect with my device and I can't force it with application uploader (whatever that may be).
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Aug 26, 2012
i was downloading blackberry protect in my Bold 9780 from app world and suddenly the device started rebooting by itself again & again....while rebooting the process of reboot reches upto 60% or 70% than it againg start the reboot process.....so it would kind enough if anybody can help me with this problem as soon as possible....& i also dont have backup?
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Aug 16, 2011
Well i'm going to cut straight to the point. My phone would not charge, so I gave it in for repair and was given a brand new phone in return.However, now my phone, it just won't connect to wi-fi.The message 'failed to authenticate against network' just keeps coming up.I've deleted it from my saved networks, and tried again. It just won't do.My internet works perfectly fine when its connected to my network, it's just with the wi-fi that it doesn't connect.
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Jul 16, 2011
I downloaded an app (Smarter Wallpapers) and used it. I found I didn't like it as much as I thought I would so I deleted it. Problem is that the pictures from the app are still in my phone and even if I change the wallpaper it continues to scroll through all the app's wallpaper. It's driving me nuts - I just want it off my phone!
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Nov 19, 2011
I have a BB Bold 9780 with an older version of software on it (cannot confirm as device is white screened with error messages on it).The device was showing Error 561, so I attempted a software update to fix fault.The device has completed the install but cannot connect to the device to reboot - have retried 3 times and waited the half an hour each time only to get an error message on PC.More than one PC tried, still showing fault.Error 507 on the support pages suggests the device does not have OS on it, is there anyway to reload this without Desktop Manager?
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Dec 20, 2010
my BB9780 turns off automatically randomly whenever I pick a call, click on some icon...I then have to remove the battery and start again, which takes a very good amount of timeCarrier - Bharti AirtelBlackBerry® 9780smartphone (3G, Wi-Fi)6.0 Bundle 863 (v6.0.0.285, Platform 6.5.0.54)3G Bands 1,2,5,6Cryptographic Kernel v3.8.6.5Branding Version: 1.0.99.496QMicro Edition Configuration: CLDC-1.1Micro Edition Profile: MIDP-2.1Micro Edition JTWI Version: 1.0Micro Edition Media Version: 1.1Micro Edition PIM Version: 1.0Micro Edition File Version: 1.0Micro Edition Bluetooth Version: 1.1Micro Edition Location Version: 1.0.1Micro Edition Security and Trust Services (APDU) Version: 1.0WLAN Version: 4.2.1.40www.blackberry.comCopyright © 1997-2010Research In Motion Limited.All rights reserved.
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Nov 22, 2012
Whenever I touch my trackpad using my phone the whole phone freezes. I have had it replaced, I've had new software put into the phone, it was working then over night I wake up and the phone isn't working, and it has done that twice. I have rebooted my phone hundreds of times but the same thing keeps happening, I leave it for a few minutes but that doesn't work either.
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Oct 16, 2010
My Blackberry Bold 9780 keeps turning itself off, in my pocket or when I put it down on a table. At first I thought it might be a problem with the battery so I bought a new genuine battery for Blackberry and put it in my phone but I was still having the same problem. I decided to send a tweet to @BlackberryHelp on Twitter and they advised me to do a security wipe, which I did, and still my phone kept turning itself off. I sent them another tweet and another message but they haven't replied. I'm getting a little bit, put it this way, frustrated that when i've paid for a premium smartphone at over £400 I'm having problems after owning the phone for just over 6 months. The phone is therefore still under warrenty but I thought I would just put a message on here first before I contact them to see if it is a small fix that I can do myself rather than living without my Blackberry while it's sent off to be fixed.
I am getting quite fed up now because, I get the Blackberry logo up and I have to wait for the bar to go across (see below image) which takes AGES. I'd hate to rely on the phone in an emergency! After the BBM and e-mail outages not so long ago and now this, i'm SERIOUSLY considering scrapping my Blackberry all together and buying the new iPhone 4S.
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Mar 31, 2012
Purchase new sim in Germany but cannot verify Blackberry ID..when attempted to log in with the correct ID Error message read "Blackberry ID servise is temporary unavailable.
Further findings show that my phone not connected to Blackberry Enterprise Server.
Every other connections...i.e Wi fi and other connected.
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Aug 16, 2011
How do i get edge back instead of GSM?i have tried all the possible ways,restarted my phone,kept battery out for 10mins and the restarted,removed my SIM and tried another but im not comming down to a soloution
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Dec 2, 2012
Phone keeps on rebooting. Have removed the battery many times. Can't download from balckberry desktop software.
Shouyld I download software from blackberry site.
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Jun 13, 2012
My girlfriend's BB Bold 9780 keeps on restarting..
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Nov 1, 2011
I have just upgraded to the Blackberry Bold 9780 on vodafone, I have tried everything to get my pc to recognise the device with no success
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