BB Bold :: 9780 Handset Freezez Everytime?
Jan 6, 2012
I had bought a blackberry bold 9780 last year on October 4th 2011. Since December i have been facing issue with the handset freezing as soon as i get a call. I have done a software update and cleared the cache memory but it still isnt helping. I have to remove the battery and restart the phone. Please let me know whats the solution to this problem.
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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Aug 3, 2011
I would like to get an help on secondhand Blackberry Bold 9700 hand set thatI purchased, while i tired to enable Blackbery service on this handset fromtwo different service provider I came to know that this is blocked handsetfrom RIM. Is there anyway that can get unblocked from RIM to use BB service.
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Jan 28, 2010
I have a new work Bold 9700 it seems to have no wifi option can you buy a Bold without this or do all 9700 have wifi.
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Jan 11, 2010
the title says it all about my laptop but everything works well on my laptop. Something about the usb port, but the remote mouse transmitter works fine in the same ports. Any suggestions?
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Feb 11, 2012
I cannot login to my BlackBerry Account from my phone handset. I can login on line from the website. I have already reset my password - still no luck. Error message - "Unable to login to your BlackBerry ID Account".
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Oct 20, 2011
On both my 9930 and 9850, with the new software Sprint rolled out, I did a clean install (as I always do every now and then). When trying to setup e-mail (going to Setup > Email Accounts) does not put me into the Blackberry mail setup application anymore. It takes me directly to the web based Sprint BIS website. Is this a bug? If I setup my email this way I cannot do calendar or contact sync. e.
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Jan 27, 2012
I can't open my messages on my handset. It says my messaging app (348) has failed.
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Apr 24, 2012
I am facing 2 problems with my BB bold 9780 1. its showing media card error and not detecting content of media cardin mobile whereas its showing content when i connect it with the laptop. This problem is from last 7 - 10 days 2. Today, its getting restarted again and again. While starting, during software security verification, it gets switched off automatically and then restart.
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Jan 14, 2010
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
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Apr 4, 2010
I have had my BB Bold 9700 for about six months and love it for the most part.Just recently, the trackpad stopped being responsive as far as being able to move the selector bracket (cursor?) around to select an icon for a program or even move the cursor within any program.At first, waiting a little bit would help.Then turning it off and on with the red key worked.When that stopped working, I did a battery pull and it worked a few times.Then when that stopped working, I did a battery pull and held the escape key (the arrow that does the uturn right?) which I understand from the threads that I have read is BB safe mode.This did not help.Now it is frozen and I cannot get it unfrozen.The last thing I did was load a game (Final Fantasy), but I have been playing that for over a week with no problem then, out of the blue, this problem started yesterday.
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Sep 13, 2010
I'm currently unable to unlock my BB 9700. I get the password prompt but upon entering the password it just goes back to the locked screen with the padlock.Using Alt + Back button I can scroll through a number of open apps but can not open or close them it, then freezes and displays a white screen until I pull the battery.
Numerous battery pulls later and still no joy.The only change on my device yesterday was a number of failed attempts to download Docs to Go ver 2.0 from the App World yesterday. My BB does a scheduled battery pull each night at 2am and the phone has been like that since the last scheduled pull (forget the name of the app).
Edit to highlight - I know the password is working as it re-prompts if I type it in incorrectly on purpose and after 2 attempts asks me to type in Blackberry.
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May 19, 2010
Would be interested in your comments on the voice quality (call clarity, etc) of the BB Bold 9650...both in the ear speaker and to those with whom you are talking. I had heard that the voice quality was not so good on the prior Tour model and also found this to be true on an in-store test at Verizon. Would like to know your thoughts about how it is on the newer model Bold 9650.
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Jul 23, 2010
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
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Jun 3, 2010
My bb 9700 isn't showing my messages. I've tried changing the settings in my SMS inbox to show both messages and emails,but that doesn't work.
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Mar 16, 2010
I was just wondering whether it was possible to have my BlackBerry Bold 9700 use the default English US system, but be able to input asian languages such as Japanese and Chinese when sending SMS and Emails. If it is possible please enlighten me and, if possible, reply with instructions on which programs to download and what to do.
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Mar 15, 2010
got myself into a bit of a tight spot here. i bought the bold 9700 in malaysia but want to use it in china. but apart from subscribing to china mobile's blackberry service, can i use the bold 9700 without their email enterprise service?
i have checked all the menus and options a gadzillion times, but there seems to be no way around setting up an email without going through the enterprise service.so, i just want to confirm that before i decide to either dump the phone or subscribe with china mobile's blackberry service
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Apr 22, 2010
I just got a replacement BB Bold b/c my old one died. I have my work email on my BB which is on an exchange server, that works no problem. I used to also have my personal POP account on my device as well. When I configured my new phone and put in my old SIM card into my new phone my POP account icon appeared on my phone. However my device is not recieving any of my POP account messages. I tried deleting the POP account through "settings" and "email settings" but the icon still appears on my device.I initally deleted my POP and added it again anyway and it still does not work, any suggestions?
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Aug 13, 2011
Recently I have been getting old deleted emails pushed to my handset. I always the same emails all the time. It is always all the emails from the 7th August 2011. I always delete from handheld and computer, but don't know why it keeps appearing. It happens atleast 3 times a day. Gets a little annoying.
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May 23, 2012
i have had this problem for the longest time and no one seems to be able to help. My gmail mails disappear from my handset after 1 month ( i've indicated 'keep mails forever' under the settings). I hv sufficient memory on device (110450854 bytes).
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May 1, 2012
this morning I have attempted to upgrade the software on my new Bold, Nearly 6 hours later the phone is still showing 16% done and hasnt done anything since. If you turn the handset off it starts again with the same screen showing download in progress. No functions can be used at all, Tmobile ( provider ) are no use and i cant get any troubleshooting advice from the Blackberry website
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Jul 29, 2011
Blackberry app world has completely disappeared from my handset, I've tries re-installing it from the blackberry website and it asks if I want to replace the existing app world!! but where is the existing app world? I say yes than it comes up with a message saying it wont work!
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Nov 10, 2011
Any easy way to copy my contact details from my BB bold to sim. The reason being that I'm getting a replacement phone tonight as this hand set is faulty.
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Aug 1, 2010
When I make a call and I want to turn on speakerphone I just usually press the speaker or "$" button. Now if I do it just gives me the headset icon not the speaker icon. This started to happen when I use my BB as my mp3 player using an ipod earphone.
And sometimes when I make or answer a call, the phone keeps switching from handset to headset icons nonstop! I did a batt pull and it didn't help.
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Jan 19, 2010
I was receiving multiple texts and my phone froze with the indicator light still blinking. I pulled the battery, and now my phone loads up to 3/4 of the way and just freezes. I tried a soft reboot, and multiple battery pulls nothing has worked. Any suggestions?
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Jan 3, 2010
Ok i just bought the bold, forked out the full price to have the phone that hopefully has everything i need. The pictures look great and seem to adjust under bad lighting, great camera but when i installed barcode scanner program and tried it i realized the auto focus is not working and from what iam reading, even it it worked you have to use the right convence key, makes upclose pic hard to take. I tried pulling the battery, lowered quality setting "whats the point in that?", set auto focus to "normal" and "upclose" but still the camera's not focusing. I tried all this through the barcode program and just using the camera, someone please help, everything else seems to be working great.
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Apr 20, 2010
I got a refurbished Bold 9700 today. I have it set just as I did with my old one, but it WILL NOT vibrate and ring at the same time. If I have vibrate checked to on and vibration with ringtone checked to on, it vibrates twice and then rings. If I go into custom, it still vibrates BEFORE ringing. The phone is still on AT&T's official .405 OS right now, and I'm doing the update to .593 right now. Maybe that will help? I'm not sure.
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Jul 16, 2010
I plug my Bold up to my PC in Mass Storage Mode.I then copy the files from my PC to my Blackberry SDcard.
When I try to view the photos on my phone, I'm unable to right away.The new photos will not show until the phone rescans the entire SDcad for photos. This can take up to a minute or so. This is very annoying.
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Jan 22, 2010
I am going on a cruise tomorrow and purchased 20 mb of international data usage. Is there any way to check my data usage on the phone itself so I don't go over (if you go over it is $20 for 1mb).THe att rep did not know. I did a search on cb and did come up with anything recent.
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Feb 8, 2010
AT&T dropped the Greek language on the US BB9700. Can some one please email me specific, step by step instrctions as to how I can add it? I am not very computer literate so please be specific. [edit}
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Apr 7, 2010
My Bold 9700 all of a sudden started rapidly switching from handset to headset which makes it impossible to make or receive a call since you can't hear. You can hear it doing the same thing even when you're typing in a phone number....is there a fix? I have tried battery pulls etc....
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