BB Bold 9000 :: DM Not Recognizing Handset
Jan 11, 2010
the title says it all about my laptop but everything works well on my laptop. Something about the usb port, but the remote mouse transmitter works fine in the same ports. Any suggestions?
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Apr 22, 2010
I just got a replacement BB Bold b/c my old one died. I have my work email on my BB which is on an exchange server, that works no problem. I used to also have my personal POP account on my device as well. When I configured my new phone and put in my old SIM card into my new phone my POP account icon appeared on my phone. However my device is not recieving any of my POP account messages. I tried deleting the POP account through "settings" and "email settings" but the icon still appears on my device.I initally deleted my POP and added it again anyway and it still does not work, any suggestions?
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Jan 22, 2010
I am going on a cruise tomorrow and purchased 20 mb of international data usage. Is there any way to check my data usage on the phone itself so I don't go over (if you go over it is $20 for 1mb).THe att rep did not know. I did a search on cb and did come up with anything recent.
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Aug 25, 2010
Today I attempted to upgrade to the new 5.0 OS via Desktop Manager. The backup was completed and software installed. The process stalled on the reboot portion. My phone turned on, and I saw the blackberry screen with the loading bar below. The loading bar filled up and then my usual AT&T World Phone orange screen came up (which usually lasts for about 5 seconds before the home screen comes up). However, the orange screen lasted over an hour. Since the software was already installed I did a battery pull. The phone started up to the same AT&T screen and stops. The backlight still dims as usual, and comes back up on a button push but its stuck there with no home screen, now for another 3 hrs. It won't allow me to try to wipe or reinstall the OS because the phone has to be started to do so, and it says it can't connect to the phone (but it does recognize my device when its plugged into the computer). I have searched the forums for similar problems but haven't found any others with my problem.
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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Jan 23, 2010
Why can't RIM develop a Bold 9xxx with the body of the Bold 9000 with larger memory, Trackpad, better camera? They've done it with the Tour and Curve. Plus they've got all the parts available already, just need a little engineering to fit the trackpad and everything else. C'mon RIM. We know you can do it. I'm sure you'd sell millions of them.
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Mar 4, 2010
Quick question. I am starting a new Job and they are getting me a superbasic Perl. I need this for work and so I will be forking some dough out of my pocket to get one of the two following phones: Bold 9000 (I'll pay 100$ Canadian, not Us) Curve 8530 (pay 24.99$ Canadian). I am very used to the Iphone and HTC Touch Pro 2 (not trying to start a flaming/argument/anything else , its just what i'm used to). I am very used to browsing with the other phones and I have heard that BB phones are not up to par, so my expectations will be low. Out of the two phones however, does one perform better than the other (Curve 8530 vs Bold 9000)? Out of the two phones, which one do you recommend overall. I have read that the Bold 9000 even though it is older, it still outperforms the 8530...
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Aug 30, 2010
I dropped my BlackBerry Bold 9000 on the weekend and damaged the LCD screen. The device still works, but two thirds of the LCD is now white and there's what looks like an inkblot on the left side of the screen. I'd like to try to fix it, but don't really want to shell out a lot of $ to do so --- I'm a month away from upgrading.Does anyone have any suggestions, or perhaps a dead BlackBerry with a working screen that you're willing to part with? A DIY repair -- this is out of warranty anyway -- looks straightforward, but I'm not sure I want to spend the $100 or so for a new OEM part to replace the LCD screen.
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Jan 9, 2012
My 9650 Bold has stopped recognizing word or name prompts for voice dialing. It still works for phone numbers but not names like "John Smith" or words like "home". My dealer tried to correct it by removing the battery and restarting the phone. When it starts it shows a java uncaught exception for java.lang.NullPointerException
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Feb 6, 2010
The top row of my keyboard has fine scratches on it, is there anyway of polishing these out?
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Jan 11, 2010
My Bold 9000 is one month old and stopped saving pictures taken with the camera. Have tried the battery pull trick several times.
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Jan 26, 2010
I have a bold 9000 and I can not connect to the internet. Carrier is AT&T and I live in the North East (NYC area). Worked fine up until yesterday (Jan 25). Now gmail, facebook, browser - none work. I've tried the battery pull, turning on/off the network, run a diagnostic test from mobile network options. In the mobile network test i get the volling anomolies "Blackberry PIN-PIN: No" and it says can't connect to my email (gmail).
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Sep 18, 2010
A few days ago I pulled my phone out of the holster and It was really hot and when i looked at it i realized it was off, and wouldnt turn back on. just a red light comes on like normal upon a battery pull but after it turns off the red light comes back on again once more then stays off for good. unless i plug it in then it comes on and goes off all the time. I got it powered back up yesterday but then it did it again. Today I plugged it in and I saw a picture of a battery come up on the screen showing it as empty, i was hoping that meant it might charge up. but no such luck. My main objective is just to get the phone up long enough to back up the info on the phone.
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Mar 14, 2010
I have the possibility to buy the BB bold 9000 and the curve 8520 almost at the same price. What would you suggest?
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Mar 31, 2010
I've encouraged a friend to invest in a BB, she's in another country and we are now in perpetual contact through BB Messenger GREAT But she tells thats can't switch on her 9700 on coz it doesn't recognise her password, she's entered it 8 times, scared to try again as we are really near the 10 max. what can she do?
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Apr 9, 2012
My blackberry bold 9700 is not recognizing my password. Only one chance left. What do I do?
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Mar 22, 2012
My company does not have enterprise server, so I have to use the desktop connection to sync calendar and contacts. It recognized it for a couple days and stopped working. I have tried different ports. Pulling the battery on the BB, none of it works.
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Jul 5, 2012
So I recently bought the bold 9900 and got a vodafone sim card with the phone but already have a vodafone sim on contract. I'm going abroad on Saturday and I'd prefer to use the sim card that came with the phone because it's pay as you go. however when i put the sim card in the phone to activate BBM i try and send a text and it says "unknown subscriber"
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Apr 2, 2012
My phone not recognize my media card, I have took battery out and media card, put the battery back in without the media card then put media back in and it still doesn't register that there is a media card in my phone.
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Jan 5, 2012
I have just bought a new laptop and loaded the Blackberry Desktop Software but it will not connect to my blackberry.I can download my photos but nothing else, I have gone through the troubleshoot list but nothing seems to work - what am I doing wrong???
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Sep 15, 2012
My Bold 9700 is not recognizing media cards: it keeps saying media card cannot be accessed due to fatal errors
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Jan 22, 2011
Is the slot where the SD card goes supposed to be spring loaded because mine isn't and my phone wont recognise it anymore although my 9700 still does?
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Jan 17, 2012
my phone is not recognizing my media card - it used to. Now unable to download precious pictures from phone to computer. Haven't tried the repair option yet as do not want to lose any pictures.is there another way I can get them off my phone safely before I try to mend the media card?
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Aug 3, 2011
I would like to get an help on secondhand Blackberry Bold 9700 hand set thatI purchased, while i tired to enable Blackbery service on this handset fromtwo different service provider I came to know that this is blocked handsetfrom RIM. Is there anyway that can get unblocked from RIM to use BB service.
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Feb 9, 2010
Today while I was running to make it into work and clock in on time my phone fell out my jacket pocket and now the media card isn't recognized by the phone. It's not showing up when I connect my phone to my computer either. Is there anything I can do to try and get it to be recognized again?
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Mar 31, 2010
When I receive SMS from other people that I have in my contacts I don't see their name shown. I have discovered that when the numbers are stored in the contacts like +1 (xxx) XXX-XXXX the name is not transposed from my contacts. This is the default for my MS Outlook Contacts. If I edit the number to +1xxxxxxxxxx, then the names are shown. Why is this happenieng? Its works either way for incomming voice calls. I dont want to have to change my entire contact list.
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Jun 6, 2012
I have had this Blackberry for nearly a year now and all of a sudden it does not recognize my media card. I thought it was the media card, so I bought another one but it doesn't seem to recognize that one either. It used to read all the memory cards before, which is confusing. I need my Blackberry to be able to read my media card again
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Dec 4, 2011
I've been using SanDisk 16 and 32GB micro SDHC memory cards with both the Bold 9000 (no problems) and the Bold 9900. I had no problems until I accidently broke a 32GB card, snapped it in half, when removing the battery and not noticing that the memory card had slid out a tad.
I replaced that card with the exact same Class 4 card from SanDisk. That card is recognized by my PC (Windows 7 Ultimate) and by the Bold 9000.
The Bold 9900, despite everything I've tried, including reformatting the card to exFAT, rebooting, updating the OS, everything you can imagine, I still get the message that there is no media card in the phone.
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Apr 22, 2012
I updated my Bold 9900 last night and was restoring settings but something happened and the program froze. Now the desktop software is not recognizing the bakcup file. Is there anything I can do?
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Jan 28, 2010
I have a new work Bold 9700 it seems to have no wifi option can you buy a Bold without this or do all 9700 have wifi.
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Feb 11, 2012
I cannot login to my BlackBerry Account from my phone handset. I can login on line from the website. I have already reset my password - still no luck. Error message - "Unable to login to your BlackBerry ID Account".
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