BB Bold :: Laptop Not Recognizing Desktop Software
Jan 5, 2012
I have just bought a new laptop and loaded the Blackberry Desktop Software but it will not connect to my blackberry.I can download my photos but nothing else, I have gone through the troubleshoot list but nothing seems to work - what am I doing wrong???
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Apr 22, 2012
I updated my Bold 9900 last night and was restoring settings but something happened and the program froze. Now the desktop software is not recognizing the bakcup file. Is there anything I can do?
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Jun 15, 2010
I'm a recent returnee to the Blackberry world, and I use a Gmail address as my primary address. I've noticed something, and this issue has been discussed in other posts, but not rectified to my satisfaction. If I delete an email on my BB, it does not delete on my Gmail account on a desktop or laptop. This can be incredibly frustrating. I tried using the Gmail mobile BB app, but it doesn't display HTML email, and my BB is used mostly for personal not for business. Maintaining an orderly email account is proving extremely difficult. I've had the DELETE ON: MAILBOX AND HANDHELD set both ways, and i've had the sync option on the MANAGE EMAIL ACCOUNTS submenu checked and unchecked, and it doesn't work any way i can set it.
It's a BB Bold 9700 on T-Mobile in the US.
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Jul 1, 2012
my 3GS phone is displaying connect to iTunes message.how do i troubleshoot this? I tried connecting to my laptop and it is not recognizing the phone.tried restore and it didn't work.
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May 12, 2015
I never had trouble connecting my S4 to my old Dell laptop or my new Surface Pro 3. I'm trying to transfer my music to my new phone and neither device will recognize my phone. is there a setting I need to change?
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Mar 12, 2012
My iMac is not recognizing my iPhone on the desktop, however iTunes sees it when I open it up. Why won't my iPhone appear on my desktop? And I have already marked the CDs, DVDs, and iPods in the preferences of what appears on your desktop.
Info:
iPhone 4S
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Feb 3, 2010
When I plug in my USB cable bb desktop will not reconize my blackberry
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Jul 26, 2011
I have a BB curve 9300 and have installed a new OS on to my computer but the operating system won't recognize it...
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Mar 2, 2011
I recently installed/ updated the BB Desktop Software and when I plug in my BB Curve 8520, my comp doesn't recognize the device.
Note 1: I've installed all updates on my computer AND the new OS on my phone already. Note 2: My phone recognizes that it's plugged into the computer because begins to charge.
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Feb 16, 2010
I downloaded crack utility and desktop manager 4.6 , 4.7, etc. nothing works. My computer will not recognize my phone and it seams I have tried everything. My OS is 4.7.0.148 and its unlocked and now with TMobile. Desktop manager wont recognizing phone.
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Jun 19, 2012
I have the apple 4s iphone when I take a photo from my iphone does it automatically go to my desktop and laptop??
Info:
iPhone 4S, iOS 5.0.1
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Jun 22, 2012
How do I use my Iphone to access the same library on my laptop and my desktop?
Info:iPhone 3G, iOS 4.3.2
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Aug 1, 2010
My settings are correct to allow for mass storage sharing. I have tried battery pulls and reboots and different settings and the device does not prompt to share not auto share. I am not able to view the device in "Finder" or "My computer" as an external device.It recognizes and connects to Desktop manager both on a PC and Mac (however, the prompt comes from the desktop and not the device.It used to work please tell me what i should be doing to correct this.
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Jun 19, 2012
How do I get my photos I take from from my iphone to my desktop and laptop.
Info:
iPhone 4S, iOS 5.0.1
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May 23, 2012
How do I make my desktop be my home base for itunes and not my laptop>
Info:
iPhone 4
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Aug 18, 2013
Will like to check what are the photo-editing programs (free to download from the net) that you will recommend if you will like to do some post-processing of the full size image at 38MP via desktop/laptop.
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Jan 9, 2012
My 9650 Bold has stopped recognizing word or name prompts for voice dialing. It still works for phone numbers but not names like "John Smith" or words like "home". My dealer tried to correct it by removing the battery and restarting the phone. When it starts it shows a java uncaught exception for java.lang.NullPointerException
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Mar 31, 2010
I've encouraged a friend to invest in a BB, she's in another country and we are now in perpetual contact through BB Messenger GREAT But she tells thats can't switch on her 9700 on coz it doesn't recognise her password, she's entered it 8 times, scared to try again as we are really near the 10 max. what can she do?
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Jan 11, 2010
the title says it all about my laptop but everything works well on my laptop. Something about the usb port, but the remote mouse transmitter works fine in the same ports. Any suggestions?
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Apr 9, 2012
My blackberry bold 9700 is not recognizing my password. Only one chance left. What do I do?
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Mar 22, 2012
My company does not have enterprise server, so I have to use the desktop connection to sync calendar and contacts. It recognized it for a couple days and stopped working. I have tried different ports. Pulling the battery on the BB, none of it works.
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Jul 5, 2012
So I recently bought the bold 9900 and got a vodafone sim card with the phone but already have a vodafone sim on contract. I'm going abroad on Saturday and I'd prefer to use the sim card that came with the phone because it's pay as you go. however when i put the sim card in the phone to activate BBM i try and send a text and it says "unknown subscriber"
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Apr 2, 2012
My phone not recognize my media card, I have took battery out and media card, put the battery back in without the media card then put media back in and it still doesn't register that there is a media card in my phone.
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Sep 15, 2012
My Bold 9700 is not recognizing media cards: it keeps saying media card cannot be accessed due to fatal errors
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Jan 22, 2011
Is the slot where the SD card goes supposed to be spring loaded because mine isn't and my phone wont recognise it anymore although my 9700 still does?
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Jan 17, 2012
my phone is not recognizing my media card - it used to. Now unable to download precious pictures from phone to computer. Haven't tried the repair option yet as do not want to lose any pictures.is there another way I can get them off my phone safely before I try to mend the media card?
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Feb 9, 2010
Today while I was running to make it into work and clock in on time my phone fell out my jacket pocket and now the media card isn't recognized by the phone. It's not showing up when I connect my phone to my computer either. Is there anything I can do to try and get it to be recognized again?
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Mar 31, 2010
When I receive SMS from other people that I have in my contacts I don't see their name shown. I have discovered that when the numbers are stored in the contacts like +1 (xxx) XXX-XXXX the name is not transposed from my contacts. This is the default for my MS Outlook Contacts. If I edit the number to +1xxxxxxxxxx, then the names are shown. Why is this happenieng? Its works either way for incomming voice calls. I dont want to have to change my entire contact list.
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Jun 6, 2012
I have had this Blackberry for nearly a year now and all of a sudden it does not recognize my media card. I thought it was the media card, so I bought another one but it doesn't seem to recognize that one either. It used to read all the memory cards before, which is confusing. I need my Blackberry to be able to read my media card again
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Dec 4, 2011
I've been using SanDisk 16 and 32GB micro SDHC memory cards with both the Bold 9000 (no problems) and the Bold 9900. I had no problems until I accidently broke a 32GB card, snapped it in half, when removing the battery and not noticing that the memory card had slid out a tad.
I replaced that card with the exact same Class 4 card from SanDisk. That card is recognized by my PC (Windows 7 Ultimate) and by the Bold 9000.
The Bold 9900, despite everything I've tried, including reformatting the card to exFAT, rebooting, updating the OS, everything you can imagine, I still get the message that there is no media card in the phone.
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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