BB Bold 9000 :: Unable To Sent Out Emails
Sep 17, 2010
I am unable to send out emails (inbound emails are ok) after setting up my Bold 9000 for Internet Service email (using the Internet login mode). Device/Host are already registered and Service Books sent repeatedly (via Internet and also directly by the local Operator) but no resolution yet.
1. The service books for the 3 email accounts (yahoo, gmail,...) I set up are 'ticked' OK for the ones tagged as CICAL but those tagged CMIME seems to be deactivated (no entry sign).
2. The device was already wiped out (via repeated login failure) before the email setup steps
3. Although wiped, some earlier corporate settings seems to remain (security policy still showing corporate entity version, user info fields are also blocked and remain blank) - I prefer not to have to wipe the device again due to data and settings already in place. Had the following error when posting. What is it about "to" that's unacceptable? Now the body text of my post has embedded control codes
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Jan 11, 2010
I recently had to remove an email address and then reinstall it. Unfortunately, before I removed it, I forgot to highlight all my email as 'Read'.Having removed and the reninstalled the email address, rather than have an empty inbox and 0 Unread emails, I have an empty inbox and 41 unread emails. It's obviously still storing the old email somewhere or still picking up the unread count from somewhere but I can't work out where.
Could someone mail or pin me with a solution to this. I know someone out there will have done this at some stage!
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May 6, 2010
Is there a way to set my BB 9000 to delete the original text on emails automatically? It's really a hassle to go through the menu to delete the original text every single time...
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Jan 6, 2010
I received a message to verify my password email account, to continue receiving emails, so when I got into configure email, my account didn't show up, that's why I configure it and add it again. And now in the message box I'm receiving twice my emails, and on my hotmail box I'm receiving it once.Now, I eliminated my hotmail account from my blackberry, and I'm still receiving emails!! to the message box, but I cant reply them.How can I do to stop receiving emails when I dont have nay email account configured!I hope I'm being clear =/I have a bb bold v4.6.0.185 (platform 4.0.0.169)
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Mar 3, 2010
When I am in the office I don't want to receive emails on my bold and through outlook on my pc. Is there an easy solution so that when I'm in the office I'll only receive emails through outlook and when I'm out of the office to my bold and outlook?
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Jun 28, 2010
9000 Bold with ATT version V4.6.0.304 Platform 4.0.0.247...I get numerous emails to my laptop to; network@etp.us.blackberry.net..The emails say, "This message is used to carry data between the BlackBerry Redirector and BackBerry Handheld. Pleae do not delete, move or respond to this message - it will be processed by the BlackBerry Redirector."
Redirector shows that it is trying to "verify forwarding address" and has 30 some outstanding emails that it is trying to redirect.Biggest problem is that my Outlook cannot send and emails, and there are three outgoing emails that I cannot find that are clogging up the sending. I think that these RIM emails my be the culprit. I had this problem a month ago and it mysteriously cleared up after 7 days.
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Jun 1, 2010
I am having trouble with some things that I havent been able to figure out by now and this is my last resort where to find answers. This issue is really bugging me. After literally spending two weeks with my service provider telephoning most time waiting in witing for a call center agent to get connected to and being each time transferred to another division to a last being transferred to the divission where I first started at speak meoving in a cricle and no one being able to help me and this whole theater every day the same for two weeks, I am turning now to the people here hoping I could find some answers
1) My provider in Switzerland is sunrise (BIS), so I went on to the website sunrise.blackberry.com and entered my existing accounts, 4 of them. Additionaly I registered a new blackberry email address to be able to use the true push service which is xx@sunrise.blackberry.com (xx being just a placeholder for my real name). The problem is though that I haven't been able to find out the mail settings I have to enter into my Mail Programm on my PC so I can access the emails on my computer. I dont know if it's a pop server, an IMAP server and not to speak of the mail settings of the server settings for incoming and outgoing email. Since it's actually a BlackBerry server I figured that the servers are BB managed (no one at Sunrise Switzerland even knew what BIS is or that you could receive PUSH mail with the Blackberry email).
2) I tried to register a new email address at https://bis.na.blackberry.com/html for a direct xx@blackberry.com email address thinking that maybe with this, it would easier to find infos about the settings. The problem here is that I have to enter my PIN (no problem) and ESN/MEID number. The Problem is that I haven't been able to find those numbers now mather how hard I tried; they are not even listed in options>status.
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Jul 11, 2010
I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
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Jan 20, 2012
I want to download app from blackberry world but can't log on using my blackberry id as usual. But when I use my email and pass word to log on blackberry id through blackberry website, it has no problem. I tried to set new password and log on again but I still doesn't work?
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Sep 2, 2010
I have changed my phone to a blackberry bold 9000, and I have upgrade my plan to a 3gb BIS and it has already been activated. However, my phone is unable to detect the BIS at all.
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Jun 22, 2010
i am unable to update OS for my Bold. the present one is 4.6.0.266 when i tried updating from handset and by connecting through laptop, every time it says no updates available. how can i upgrade to OS 5.
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Apr 19, 2012
I am unable to sign in to Yahoo! Messenger and receiving the error "Invalid Yahoo! ID or Password," however I am able to sign in to Yahoo! Messenger on my computer. I have changed my password and re-installed the application but still didn't work. I also tried to reboot device and pull out the battery but still cannot sign in. My Blackberry type is Bold 9000 OS 5 and Messenger installed is version 2.5.125. Need help to solve this trouble and clearly advise.
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Dec 11, 2011
I am having BlackBerry Bold 9000... i was out of country so i wasnt using my bold for a month now the battery has totaly drained i charged it for 3-4 hrs but no luck then i googled for this and got a method that keep wall charger on and remove the battery and put it in after 30 seconds. This showed up a sceen with battery and a bolt but now the red light glows for 50-60 seconds then the white screen with bolt and battery comes up then screen goes off and red light lit up. this is coming repetedly that is screen.
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Jan 3, 2010
I have connected my BB Bold to my wi-fi But i am not able to use my BB Messenger or any other BB applications which use Data plans. any workaround available?
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Feb 20, 2010
I am using AT&T as my carrier and I am unable to connect to internet (Web Browser or e-mail)
without Wi-Fi. I have already tried:
1. Unplug the battery multiple times
2. Host Table Resend
3. Resend Service Books
I am able to make calls etc. but e-mail internet only works when I use my home Wi-Fi connection but not using 3G. Does anyone have any other suggestions on what I could try. I have called AT&T and the only suggestion they gave is to wipe the device which seems rather drastic.
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May 27, 2010
I have a Bold 9000 that 'used' to be on a BES with Enterprise policies and such. I've gone through the company to remove all policies, and have even gone through the trouble of resetting the handheld using JLcmder.Everything was great been using it for about 6 months. I have finally upgraded to OS 5.0 and tried to install Sirius Radio on it, but get the error that my firewall policy will not allow it?
Checking my firewall, I noticed that it is in fact enabled with a lock beside it.I'm not sure if it was always enabled, but would of suspected that both the reset device settings and the removal of the policies would of done this?In any event, I've gone through the JLcmder and reset the settings. This allows me to disable the firewall. However when I try to restore my apps and data, the firewall setting goes back to being enabled and unlockable.Is there anyway to reset this and be able to restore my old data, apps and such without having my backup enable the firewall?
I've also tried backing up a net new config (after the reset device settings), then loading my old backup and trying to copy over the firewall policy (from the net new config) to no avail.On a side note, has anyone who has upgraded to 5.0 notice that their General Settings under their Security Menu has disappeared?
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Apr 14, 2010
I have BB Bold 9000 (v.4.6.0.303). I upgraded the BBM to verion 5 (5.0.0.57), and cannot send any media files using BBM - whether it's a picture, voice file, you name it. The options simply don't exist in my BBM menu.
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Aug 10, 2011
update my BB9000 software to V5.0. Whenever i try to update, it would prompt that there is no available update.the current version of my BB is v4.6.0.294 platform 4.0.0.230?
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Jan 3, 2010
My bold 9000 cannot be turned on at all. Connected to PC, but Desktop manager cannot see it, nor is My Computer. Unable to reinstall OS....
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Jan 29, 2010
I am running 5.0.0.411. My browser says unable to connect to the internet please try again later. If issue persists please contact your service provider. I have a bis connection andd full service. Email andd viigo both work.
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Jun 27, 2010
For some unknown reason my Blackberry refuses to connect to my home Wifi. The Wireless AP is a Buffalo Nfinity B/G/N and I have several other devices connected, two Wireless N laptops and a Wireless G Ethernet bridge, no issues at all there.The phone sees the network, asks me for the passphrase and tries to connect, but then fails with "Unable to obtain IP address".MAC filtering isn't enabled and the AP is currently set to WPA2-PSK AES but changing that to other options seems to have no effect, same failure message on the Blackberry each time.
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Feb 19, 2010
My Bold 9000 screen shows "unable to find the requested server" 70% of the time when trying to load any particular internet webpage. WiFi is strong and connected. Doesn't matter which website it is. Very sporadic. Will load one minute, then when requesting a moment later will show above display. Very unreliable to a point of being useless. Have tried everything online and no resolution.
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Jan 12, 2010
I have Unlocked BB Bold 9000 (VendorID : 302). I downloaded BB OS 5.0 for BB Bold 9000 for Zain-Kuwait Operator from Blackberry official site as I need Arabic support in it then I installed the exe file. Deleted the Vendor.xml from C:Program FilesCommon FilesResearch In MotionAppLoader and Started the Loader from the same folder above but it refuse to update to the 5.0 and if i clicked Browse and selected Blackberry.alx from the new software folder in C:Program FilesCommon FilesResearch In MotionSharedLoader Files9000M_v5.0.0.464_P5.2.0.41. It tells me This Apllication is not compatible with your device and cannot be loaded.
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Mar 19, 2010
On my Blackberry bold 9000 since last night (approximately) I have not been receiving e-mails however I am still able to send e-mails.On the diagnostics check everything came back as yes apart from connected to e-mail, however this is the first time this has happened and I have confirmed that I have entered the correct log in details. Does anyone have any ideas on why this is happening as I would have thought that if I wasn't connected to my e-mail account that I would not have been able to send e-mails? Any help would be appreciated, I am a UK Vodafone user.
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Jan 11, 2010
My Blackberry has worked fine for 13 months. Today I looked up a contact in Outlook on my laptop and I only had 11 instead of the 1200+ I used to have. I still have all the contacts on my device. When I synced my device with my laptop it only synced those 11 contacts. I can't get the other 1200+ into Outlook on my computer. Help!
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Feb 19, 2010
My Bold 9000 screen shows "unable to find the requested server" 70% of the time when trying to load any particular internet webpage. WiFi is strong and connected. Doesn't matter which website it is. Very sporadic. Will load one minute,then when requesting a moment later will show above display. Very unreliable to a point of being useless.
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Oct 25, 2011
This is my third BlackBerry Bold 9000, and the first time I've had problems downloading the FB app. It says 'Sorry, your device does not meet the systems requirements that are needed to support FB.' I've tried resending service book and removing battery - which did nothing. My Bold is v 4.6.303, platform 4.0.0.248, application memory 61.0MB, Device memory 859.2MB (free space 823.6MB).
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Jul 20, 2010
Does anyone know how to change the language on the emails to be able to read a foreign language. And, perhaps type in foreign language?
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Apr 17, 2010
Okay it says I have 1.2 gb free and won't let me fill my card I'm runnin .601. I've reformatted my card,
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Mar 23, 2010
I'm running 5.0.0.314 with Blackberry messenger 5.0.0.57.First of all, when i try and backup my blackberry messenger contacts it says it will send a confirmation email to my email address, but it just stays pending forever. I never recieve the email. (not in junk or deleted) I am however able to recieve emails on my blackberry device whenever my email account does recieve an email.Secondly everyone on my blackberry messenger list doesnt show their display pictures nor does display picture changes on the other end of my contacts.Anyone know how I can fix this or is this an issue?
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Feb 15, 2010
I been trying to update my BB bold 9000 software from 4.6 to the newest 5.0 official and the DM do not allow me to do it . It keeps saying that the unit is up to date. Tried the Web based loader and is the same.
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