Xperia Z3 :: Unable To Setup New VPN / Cannot Decrypt
May 1, 2015
I am not being able to create a new vpn connection. I am trying to use the PureVPN and IPVanish client software, but when I try to setup the conection, I receive a disclaimer, saying that my traffic might be monitored, with a "CANCEL" and "OK" options. The OK doesn´t work, only "CANCEL".
My device is encrypted and I have also noticed that I am not able to decrypt it.
Also, If I go to Accessbility and try to enable a service, the same thing happens: a disclaimer appears, saying that the service might observe my actions, with a "CANCEL" and "OK" options. The OK doesn´t work, only "CANCEL".
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Oct 10, 2012
After upgrading from gb to ics I am having problems decrypting digitally signed email in Exchange. I had a similar problem in gb but it only effected the attachements. Now I can't read the message in addition to the attachments.
I have *.cer, *.crt, and *.p7b files for certificates, but the exchange client on the Atrix 2 doesn't seem to accept them (looks like it only accepts *.p12 and *.pfx). I did manage to add the *.crt files to the credential storage storage section in the main settings window, but that doesn't seem to help with the exchange client.
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Nov 9, 2012
A coworker has a DOD encryption device on his computer. Whenever he sends me any email from his computer, I get the feather with the red exclamation point and the message [Unable to decrypt this message]. If I click on the red exclamation point I get the following:Digital signature informationDigital signature error.RROR: Unable to get certificatedata.My previous Droid 1 would display the messages from my coworkers computer without an error. We use a Microsoft Exchange email server. What do I need to do to be able to view emails from this coworker?He forwarded me the same message from his iPhone 3S and I was able to view it. So it has something to do with the encryption. I saw someone had the same problem on the Droid Razr HD / Droid HD MAXX forum.
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Nov 5, 2012
Unable to decrypt digitally signed email
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Apr 30, 2011
I have successfully completed my software updation process. After update I switch on the phone and after a while language option occurs.. I selected English(US), then I click to next, it does not work, I mean setup does not moves to next step...
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Apr 4, 2011
I've never had a problem downloading photos from my Storm to my laptop till today, so I set the download to "erase when complete". The videos came over just fine, but all the photos disappeared, leaving only ONE .RE'M file which of course I can't open. I'm sick about it - so many photos of my grandchildren on the carousel.
Can I upload that one .REM back to my Storm and decrypt it?
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May 21, 2012
I have an old bb curve 8900 with over 1000 pics and I am trying to download the pics, but every time I try they all have the .rem extension. I've tried transferring them to my mac using the bb desktop manager but it is only reading 168 pics and ignoring the rest. I've tried changing the media card settings as suggested by another site, and I have tried using the media card adapter but neither has worked. Is there something I need to do differently?
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Jul 11, 2011
I have recently upgraded my Pearl 3G 9100 from OS5 to OS6, and now I can't seem to decrypt my encrypted files for use on my computer. Under OS5, if I plugged the phone into the computer and engaged media transport mode, all the files that I copied onto the phone would be automatically encrypted and all the files that I copied off the phone would be automatically decrypted. I would also be given the option to have video files converted into a form the phone could play, Under OS6, when I connect the phone to the computer I get two options for data transfer, USB Drive and Media Sync, but neither of these modes seems to automatically decrypt files that I copy from my phone to my computer. All of the files that I have tried to copy off my phone under either mode are unviewable on the computer. Is there something I'm missing? If I can't find a way to accomplish the same automatic en/decryption and media conversion that was possible under OS5's media transport mode, under OS6 then I will have to downgrade back to OS5 again.
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Apr 21, 2012
I've a few encrypted videos on my smartphone.. the format is .rem The problem is, i'm unable to connect to the app world.. It shows an error suggesting me to turn off my encryption.. the encryption is disabled.. But still doesnt work.. how I can decrypt the data now.??
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Jul 10, 2012
once i connect my cell phone (bold 9780) in my frnds laptop n suddenly my files got encrypted now i dun know to decrypt them?
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May 25, 2015
My phone died last night while I was asleep. I plug it in this morning and then turn it on after a little while. It comes up to a screen telling me to "Type password to decrypt storage" and as you can guess I've never encrypted anything so I don't have a password.So I get the phone to load into Bootloader.I try to factory reset and it tells me ***TAMPERED*** ***LOCKED*** ***Security Warning***.Well, I'm at a complete loss as to what to do.
I got the phone last year from AT&T. It's not stolen. It's not second-hand.It's stock. I've never tried to root it or do anything but use it as intended.I can't use my phone to do ANYTHING. It's S-On as well.
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Feb 17, 2012
Is there a decryption key contained in my backup? Anyone know how I can retrieve my content? 9700 running 6.0 b2921
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Dec 16, 2015
I flashed CM when it first arrived and encrypted my phone. How do I unencrypt it again?
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Nov 5, 2015
I unlocked my bootloader, flashed Chainfire's systemless boot.img, flashed TWRP twrp-2.8.7.1-angler.img and when I took into recovery TWRP is asking me for a password to decrypt. I don't remember setting a password and don't know if there is a default one.
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Jan 3, 2016
As the title states, I flashed the lastest Cataclysm (stable) and ElementalX kernel(also TWRP asked me that SuperSU wasn't present and to flash it so I did, that might've messed it up), phone booted up fine and set my fingerprint password and everything. I decided to reboot my phone and the phone encrypted itself and now the ROM is force closing and I can't do anything. It asks for a password every time the recovery starts up (I tried default_password, no go) and TWRP won't let me decrypt.
So my question is, is there a way to decrypt without erasing userdata? Would really like to keep my internal storage. I have lots of important pictures and files.
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Dec 29, 2011
My Email Accounts Icon will not open under Setup on my Bold 9930. Neither the push-to-touch or the hot button will open this set-up Icon. All other set-up Icons work okay. I've completely removed the battery and SIM card, but the problem remains.
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Oct 25, 2011
I have changed the carrier from Vodafone to AIrcel. while i had vodafone connection i was able to access my personal mails (gmail and yahoo) however am unable to set up email now when am in Aircel conneciton. i have activated enterprise account.
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Oct 11, 2011
I have a curve 3g (9300) and am unable to setup emails on the device? It worked once but I wiped the phone to delete all the rubbish now when I enter the setup stage it says unable to connect to email servers? Is this a phone problem or is it due to the problems BB are having with there bbm and internet Going down?
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Oct 24, 2011
So I have a Torch 9800 and I need to setup a new email on my phone. I already have one email on my phone, but I need this second one as well. However, everytime I try setting it up, I can't get past choosing what kind of email it is. It doesn't open the app and I get a message saying that I need to check with my wireless service provider.
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Apr 18, 2012
i am having trouble setting up my emails on my phone it is none of the options so i click on other but it never seems to work.
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Apr 25, 2011
i have a blackberry curve 8530 through fido with a valid data plan however i'm unable to use my hotmail. i have gone through the setup added my information but in the end it still won't send or receive email?
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Jun 12, 2012
I have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
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Mar 25, 2012
After installing OS6 i am not able to setup email on my bb,after setup it shows that new icon will be on the homescreen, but i don't see any icon.
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Jun 1, 2010
i tried to setup yahoo mail on my bb but it keeps on popping incorrect username and password.
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Aug 9, 2011
after my blackberry curve 8310 is reprogram i lost my "email setup" icon.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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Dec 16, 2011
I while back after installing an update on my phone from the BB site. I am not sure what the update was it was a few months ago. I lost my email accounts. When trying to add them back by going into SETUP and then clicking on EMAIL ACCOUNTS nothing happens, no errors. It just sits there. I've wiped the device earlier today and still nothing happens when I click on the Email Accounts icon.
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Aug 2, 2011
Ive just got my new BB Curve 3g but cant setup an email account. It just keeps asking for me to setup an enterprise account?? But i just want to use my existing hotmail account.Also I registered for the Blackerry bolt on, but dont know if its working yet because im unable to use the BBM or facebook app, but I can use the browser to access the web when im on WIFI.
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Apr 28, 2011
I have followed all online instructions, device instructions, spent an hour on the phone to Orange and a further hour to Sky emails - to no avail - neither are able to connect my device to my email account. Just about to throw it at the wall !Message received "The information you provided is incorrect. Retype your user name and password. Your user name and password are case sensitive."Have tried from my device and also through www.orange.blackberry.co.uk on my computer - following instructions on screen and from advisor over phone.Nothing is working - am stuck and paying for useless device!
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Mar 26, 2011
When I tried to setup my personal email with my BB Pearl 8220 (T-Mobile), there was no option for a personal email account, only one for an enterprise account
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Oct 11, 2011
i have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
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