Xperia X10 :: Update Failed, Now Software Wont Boot?
Feb 5, 2012
I updated my phone using the PC companion and this crashed half way through. I now have a phone that will turn on but on the loading screen is stuck wiyth a frozen yellow screen at the bottom half of the screen. it states:Repair your phone software You can perform a manual phone update to repair the software even if the phone doesn't start or can't be found by PC Companion.
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Oct 30, 2010
I have an Xperia X10 since July on Vodafone UK. It is (was) running the latest SE firmware, but is now 'bricked' - I learned this term while googl-ing for the problem, but all the mentions involve 'debranding' or installation of unofficial (unauthorised) firmware releases - and I haven't done ANY of that.
The story in detail:
1. In recent days I noticed some glitches in the performance of Android Market on the phone: some downloads were reported as 'unsuccessful' and had to be repeated. This happened both with new apps and with updates. On occasions a reboot was necessary for downloads to start happening normaly again.
2. Today (Sat 30-10) this went to extreme: NO download from the Market was possible at all, each time it stalled forever. As explanation, an error message started coming up: "The process com.google.process.gapps has stopped and needs to be force-closed". No rebooting would solve this. I cleaned several caches (after reading various forums about the error)
3. I decided to reinstall the firmware, hoping to fix the Market performance. Backed up all my data and connected to PC Companion. In the first phase it reported that I "already have the latest version", but I wasn't after an update, so I went on to Repair / Reinstall.
4. The download went smoothly and the installation started well, proceeding to near-the-end. THEN, PC Companion reported: "The installation was unsuccessful, try again". I tried - several times, and the result was the same. Decided to return to my existing installation and seek other ways to repair that 'com.google.,..' process.
5. On attempting to boot, I saw that dreaded YELLOW TRIANGLE with no explanation, and a dead phone not responding to any controls. Had to turn it off by removing thebattery..
6. Several re-installation attempts with both Companion and SEUS also failed, and I am stuck with a useless brick
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Nov 12, 2010
I followed the instructions in PC companion and after the last screen with disconnect the cable and boot up it started ut fine but then nothing happend, this was an hour ago.
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Apr 25, 2012
my computer always ends up not responding while trying to update the software to ICS. I've tried to update the phone for many times and always ends with my computer become not responding. and i've tried to update with 2 different computers and get the same result.
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May 11, 2011
This morning my phone said it needed to do an update. So I hit update. about a minute later the screen went black and the motorola symbol popped up in the middle...than in the upper left corner it says Failed to boot 2 starting RSD mode......It will not do anything. I have taken the battery out several times but nothing.
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Aug 2, 2011
I tried to do the update from morphine website and when it supposedly finished it rebooted into a failed to boot screen and then turns off. So what do I do now can I fix it or get a new phone?
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Apr 23, 2011
After many attempts backing up, I have finally done so......But when PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again
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Nov 19, 2011
I just tried to update my MT15i using SEUS 2.11.11.21 to FW 4.0.2.A.0.42.It failed.1st try:Loaded battery (99%)Switched off phone Took out battery for about 5 minutes and put it back in.Started SEUS, held return button, proceeded as required...Firmware download seemed OK.Actual update failed near the end.Phone does not start up - just displays warning message
2nd try:I'm not sure about the battery: I had the phone plugged in for five hours but as it just looped through the power on sequence and showed me the warning message again and again I really do not know whether there was any power in it.Took out battery for about half an hour.Took out SIM and SD.Put battery back in Uninstalled SEUS Rebooted PC Installed SEUS Rebooted PC Else as above...
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Jun 12, 2012
Using PC Companion I have progressed to what I can only assume is the end of the preparation phase after 3 hours, the progress bar is complete; and then I get this meaningless message that the update failed.
This is very frustratiing as there is not much clue about what caused the failure. If it is because of a missing component, as pointed out already, why can PC Companion not check at the start of the marathon preparation that everything is in place and we will not waste so much time connected for nothing.
I have tried SUS and that fails because Windows can't find S1Boot with that remarkably phone procedure. I have looked at downloading S1Boot, as suggested, however then there are warnings on Warranty. Does PC Compantion/SUS download not contain S1Boot?
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Jul 9, 2012
I have a XPERIA X10 mini/pro and I just installed PC Companion on my computer. After the installation the SW indicated that there is an update available. Unfortunately I get a message:"The update failed". The failure occurs at "Prepare" during the "starting update engine" phase.
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Dec 12, 2014
I got a notification yesterday on my sony Xperia Z3, asking for an update using Sony PC Companion, i did it and then it said that a network problem has occured, and from that point on, when i try to power the phone it says " the software update failed, make sure the phone is connected to the computer and try again "
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I tried the "power button + volume up" when charging, the phone started powering on and off all the time and after an hour it got really hot ! I was so scared so I unplugged it.
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Nov 9, 2010
i have a x10 mini which is an o2 pay as you go purchased in england. i followed the sony erricsson instructions posted on Internet to upgrade my phone. after a fun filled few hours the other evening, and after rebooting the phone for a final time the phone was still at v1.6. the pc companion software downloded and appeared to update the phone correctly. now if i try to repeat the upgrade process the pc companion says that the phone's software is up to date.
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Jul 25, 2015
My xperia z3 was a little low on battery while attempting an update (said it would only be 9 minutes...) and phone died in the process. Â Now the software update failed message appears and i cannot boot the phone. Â cannot charge sufficiently because this continuous boot process. Â tried the power+volume up to stop booting but that didnt work. Â tried to repair through PC companion. Â Told me there was no update available. Â what do I do now!
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Dec 4, 2011
What do I do when my screen says failed to boot 1. I've been on new software for several months and have not dropped my phone.
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Jul 22, 2011
I'm completely stock. Never unlocked any bootloaders or flash anything that messed with the system. I used the Motorola Update software to check for new update and install it. After a reboot, my phone displays the following message "Failed to boot 4" and I can't get the phone to get out of it. The only way I can turn the phone off is with a battery pull. I was on a stock 1.8.3 before this mess. What can I do? Is this a bug in the OTA update?
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Feb 4, 2012
I recently got a Motorola Atrix from a friend who used it for 3 weeks and then upgraded to another phone.
When I got it, after doing a factory reset thing, things were fine. But a few hours later after starting up I started to get this message:
svf:105:1:2
Failed to boot 0x1000
Entering NVFlash Recovery Mode
It appears for 2 seconds and then it's gone. I can't seem to do a hard reset; holding any of the volume buttons with the power button to turn it on just gives me this same message.
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Oct 3, 2011
First let me say that I have done a search and I have read the threads that are the exact same issue as mine. The difference is that I have no idea what to actually do about my phone. Background - when gingerbread pushed to my phone something went wrong (although it was plugged in at the time) and basically my phone reboot itself in the middle of the install. The phone no longer works. When this happened (a few months ago) I had to have a phone immediately as I was heading out of town for a few days and had to have a phone to be able to get in touch with my pregnant wife if need be.Needless to say this is now my "backup" phone that is 10x better than the current phone I am using and I would really like to get it fixed somehow.
I have tried RSD lite. I have tried the motorola software update program. I have tried using the factory cable that was sent in the box. I cannot get the phone to recognize via usb so I cannot move a software to the micro usb card.I cannot access any of the options for the "no os detected" screen that appears. Most of them say that the battery is too low to flash.
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Aug 1, 2011
this is begining whit firmware update gingerbreadmy atrix show in the display svf :105.1:2 failed to boot 0x1000thats al in the display that i see
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Dec 20, 2010
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid £1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
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May 10, 2011
I am a new user of the x10 mini pro and would like to update it. I have been following the update instruction from this site, installed companion but during the update the phone switches itself off and the update fails. I have tried one work around involving checking the 'charge battery' but this didn't work and the phone still shuts itself off.
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May 31, 2012
Update available in sony bridge for mac -> update started and while updating if got the notice, that the updated get a failure -> only one option in the menu "end" -> now my pro is out of funktion and there is no way to get it started..
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Jun 23, 2015
My Sony Xperia Z2 failed a update back in the beginning of may. The problem is, i have no SD-Card or back-up pictures at my computer.Is there anyway, i can save my pictures? I don't say i have to fix it, who can save my pictures for me.
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Dec 14, 2014
Got a message on my phone to plug it into the Pc for an xperia update.
The update failed and when I got my phone, it was off. tryied to turn it on but it would just vibrate and nothing else.
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Tryied about everything, letting it charge, turn it on with Volume + pressed, nothing works.
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When I put it to charge the led blinks red but it doesn't turn on. The screen is just black, not even the logo pops up
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Aug 24, 2015
I was updating the phone to 5.1(i think) from 4.4(kitkat). Half way through, it says ERROR: Update Failed.Â
I plug it in the computer and attempt to fastboot/recovery mode/ SUS but it doesnt register under the software. (No device detected)
It is quite similar to this: [URL] ....
However, i did not unlock bootloader or do anything to void my warrenty. Will sony be able to aid me in restoring my phone? I have backed up my data on my computer so that will not be a problem.Â
I have shut off the phone for 2hours before attempting to SUS it, using the "Power + Volume UP" key.
Used volume down and plugged into computer to attempt to connect to fastboot/recovery.
Used volume up and plugged into computer to attempt to connect to fastboot/recovery.
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Jul 3, 2010
I tried using Sony Bridge for Mac to update my Z3. Naturally, it failed (I had massive problems updating the other Xperia I had too).
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All my phone wants to do now is say 'The software update failed.Make sure your phone is connected to a computer and try again'. This is, of course, a ridiculous thing to suggest, as my Mac will now not recognise the device as I can't turn it on.
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Dec 24, 2010
I've seen a lot of discussion regarding the X10 not turning on after a failed update, but my issue seems to be different from all of them.I've seen people mentioning that their green light flickers, or the screen is frozen or displays an error message. Mine does NONE of that.Holding down the power button does nothing at all. The phone shows no sign of life. The LED doesn't come on, the screen doesn't come on, nothing. It does nothing.The battery is charged (and I even left it charging for over an hour - during which the LED was STILL off) and it will not connect to any of the Sony Ericsson software on my laptop.
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Sep 24, 2011
My Xperia x10 mini pro cable failed during the update. While the update is installing already, the cable got moved accidentally; therefore disconnecting the phone. Right now, my phone won't even turn on! It only shows an image of a phone with an exclamation point.
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Nov 23, 2010
Today Morning I have connected Xperia X10i to the computer PC Companion popup opens for 2.1 update. I fallowed the instructions and took backup in the third step after downloading new software while updating a popup window appeared "unable to Update try later" the phone is still connected to the PC and Internet connection is also fine. I have disconnected from PC then it is asking for step 3(switch off phone then press and hold back button step) again did that no Luck. Now the phone is not starting at all I think it formatted all the software..My phone is almost in dead condition. Now if I connected to the PC it is detecting as a mass storage and PC companion is not at all recognizing
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Dec 11, 2010
I am doing the updates on my x10 for the first time, I have followed the instructions on how to back up the data, (which I have done) and when I press on do updates it goes through 3/4 of the preparing and then says the update of software failed and just tells me to consult sony ericsson support. I am connected through usb cable.
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Nov 10, 2011
Cant update using the Companion Software.
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Jul 17, 2012
I got notification from PC Companion that ICS 4.1.b.0.431 update is available for my neo v (4.0.4). I started updating it. Since it said that personal data will not be hampered, I did not create backup of contacts, sms etc. After downloading, I got message for updating failure. Now the phone is not turning on, showing "Sony " and then exclamation mark and turning off. I have a choice to repair the phone but I'm fearing of loosing my personal data.
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