Xperia Pro/Neo/V/L :: Won't Turn On After Update
Jun 18, 2012
I just bought this phone and I accidentally hit update install, the phone turned off and it does not open anymore. We tried to PC Companion and Service update, both successfully updated but still my phone is not turning on.. When I hit the power button, the green light is blinking..
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Jan 31, 2012
This morning there was an software update on my xperia active, i clicked ok and it failed to download a couple of times, i figured maybe because i was downloading via wi-fi. i finaly downloaded it and then when finished it started to instal. after that my phone went into a "coma" it is non responsive, the only two vague signs of life is when i conected it to my PC and the little green light on the upper left of the screen lite up. but then the PC keeps making the plug-in plug-out sound and nothing happends, the other is when i press the on button on the phone that same green light flashes for a spit of a second and does not show up again. i've downloade SEUS and PCC tried to up date in both of them to update first and then to original setting and nothing, also tried the rapair, under softwear updates and nothing it takes for ever and and twice frozze in mid process.
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Oct 9, 2010
my X10 won't turn on after the software update I did last night. When I press the power button, I only get a blinking red LED light and nothing else. I've tried to connect it to PC Companion but it won't connect because the USB can't detect something that's powered off, or at least that's what I think since it's not connecting.
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Oct 4, 2015
Yesterday I updated my phone. After the update I'm not able to start up the phone again. The black start screen (black screen saying SONY Xperia) pops up for a few seconds and then the phone turns off and starts up again with the same screen. It keeps doing this over and over again.
I've tried pushing the OFF butten/+vol button, but the same things happen when I try to turn if on again.
I've tried to connect it to PC companion, but since the phone turns off and on all the time I'm not able to connect it to the PC.
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Mar 1, 2012
I recently upgraded my Ray to version 4.0.2.A.0.62. Since the upgrade the Bluetooth doesn't turn on at all, just says "Bluetooth turning on" then reverts to an off state. Prior to the update it worked perfectly. Upgrade was done using PCC, no errors, but even so have tried several repairs since and still doesn't solve the problem. Have tried factory resets, rollback to the original version, Sony Update Service instead of PCC?
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Dec 14, 2014
Got a message on my phone to plug it into the Pc for an xperia update.
The update failed and when I got my phone, it was off. tryied to turn it on but it would just vibrate and nothing else.
Tryied about everything, letting it charge, turn it on with Volume + pressed, nothing works.
When I put it to charge the led blinks red but it doesn't turn on. The screen is just black, not even the logo pops up
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Dec 24, 2010
I've seen a lot of discussion regarding the X10 not turning on after a failed update, but my issue seems to be different from all of them.I've seen people mentioning that their green light flickers, or the screen is frozen or displays an error message. Mine does NONE of that.Holding down the power button does nothing at all. The phone shows no sign of life. The LED doesn't come on, the screen doesn't come on, nothing. It does nothing.The battery is charged (and I even left it charging for over an hour - during which the LED was STILL off) and it will not connect to any of the Sony Ericsson software on my laptop.
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Jan 7, 2011
Whilst trying to update android software, i was half way through downloading and a message came up saying to abort and restart. So i follow the instructions and disconnect usb from computer again and the phone turns off. When i try to turn it on it vibrates like if you were turning it on..but nothing else happens. Now my computer doesnt recognise it and neither does the charger
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May 6, 2012
The battery of my xperia mini pro got depleted during an update attempt, and since then it won't turn on, charge, nor be recognized by my computer through the USB cable connection. Hence the PC companion won't recognize it as well. It doesn't vibrate or turn any lights on, just gets a little bit hotter when connected for a long period of time.
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Oct 3, 2015
I have installed Lollipop but PC Companion insist an update exist i ended with a Software update failed boot message, my error was try to update with battery with 65% of charge. And cannot remember what happen but i ended with the Software update failed error, and the phone switch off and on and off and on with the same message, i read other post about turn off and charge, but i turn off with the little red button to force it but if i connect the magnetic cable or the usb cable to power it turn on again, i force to turn off and and the phone turn on again (with the message of failed update).
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Jul 25, 2015
I can't get into my xperia z3 after downloading the new update. I did it yesterday (24/7-15). It only says that Android is starting and that the phone is optimizing apps...after a while my phone doesn't work at all or just restarts again.
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Oct 18, 2012
My Sony x10 mini doesn't turn on after an update attempt?I was trying to update my phone software because he has been really slow and with some errors, so i tried to update but there was an error during the update, they said i should turn off the phone, i did it now it doesnt turn on. When i press the button the green light appears once and the image i get is a phone and a exclamation point...is the phone ruined...?
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Dec 13, 2010
i have bought my x10 mini and i am update it from android 1.6 to android 2.1 by myself using sony PC companion. yes , i am able to install it in about 1 hour , i have notice that the battery consumption after the update is terrible, battery would not recover although the screen is turn off , battery temperature is about 34 deg celcius.I am then turn off all the data transfer , wifi , GPS, background process , kill all the running app application and measure the battery consumption rate !!! it give me 20 minute/percent of battery which is very not desired ! For "my" X10 mini SE 2.1 update ecleair got bug on CPU management, it run continously without going to sleep mode!
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Sep 12, 2010
after plugging my phone into my computer and following instructions for so called update from my x10 i cannot get my phone to turn back on. it simply sticks at the sony ericsson page - the instcutions did state that after you turn the phone back on that the start up would take a little while but 10 hours later is little to long me thinks. i have tried charging it but no luck.
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Dec 1, 2011
my sk17i wifi is malfunctioning. it automatically turn on and turn off. i dont know what happen. and i always get notification for facebook,gmail. but i dont have internet connection.
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Sep 24, 2012
I found my X peria ray with low battery (~10%) and it will automatically turn off and cannot turn on unless charge the mobile!! what happens to the hp?? any setting problem?? or the battery problem ?? only recently found this problem!! in the past, I can use the phone even with 1% battery!
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Jan 1, 2015
i have a xperia z3, 2 day bought it and suddenly turn of and now dont turn on, dont charge, dont do enithing what can i do? and i hade cell like xperia z, xperia zl, xperia z2, and never this never happened.
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Mar 14, 2012
I know that you can't turn off 3G on the new iPhone 4S, but can I turn off 3G on an iPhone 4 after the iOS 5.1 update?
Info:
MacBook Pro, Mac OS X (10.6.8), 2.4 GHz Intel Core i5
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May 8, 2012
My phone won't turn on or update.
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Aug 9, 2011
I recently bought a Blackberry curve 8520 about a week ago. After downloading desktop manager and going to the applications tab I noticed they were updates available. I started the updates and after a while it got stuck on one of the updates. Then the updater closed and the "Connect your blackberry device." screen poped up. My Blackberry will now not turn on.
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Jul 2, 2011
Done a few of these now on my E72 so thought it would be plain sailing. Wrong. The process obviously froze, I gave it plenty of time. The screen said if necessary remove battery etc and reconnect USB lead which is what I did.The phone is now dead other than vibrating as you turn it on. I've tried a hard reset by holding shift, space and backspace while powering up but nothing (other than the vibrate).
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Apr 6, 2012
I just done a software update on my blackberry bold 9900 whilst sleeping. I woke up this morning to find the phone being switched off, I have tried several times to switch it on with no success. I then put it on the charger where the LED will come on for approx 4-5 seconds and then goes off again.
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Feb 14, 2012
My phone won't turn on after a software update
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Feb 9, 2015
When I connect to my car via bluetooth after the upgrade to 5.0.1 the phone automatically selects Sim Access Protocol mode and the car effectively takes control of the sim. Before the upgrade I could choose to connect in that way or not.
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Jun 3, 2014
I looked in about device and I saw the option software update, when i press it, it says it's already up to date. But how do I disable that?
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Jan 4, 2012
How do I prevent Update Manager showing me recent the firmware update? My device is working fine at the moment and there is no reason to change this.
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Jun 25, 2012
Finally the ICS update has become available for my phone (SI 1253-7151) -PC Companion pops up a message about the new update. If I click "Update", PC Companion starts downloading the update, finishes the download and says "Preparing computer for program updates".
Then it proceeds to "Unable to install or start components for update of phone system" and my phone does not get updated.Then I have tried Sony Update Service, but now I can't even start it properly; the program crashes right after opening it. It just says "Synchronizing" and then "An unexpected error has occured. The application will shut down." so I never get any possibility to see why.Again, my phone does not get updated. Since both programs crash there must be a serious problem with the downloaded files (and they're probably shared between the programs?).Apparently I'm not the only one experiencing it; I can see in a Norwegian forum that other people have the same problem - and in the original thread that you have hidden (!).
PS. The original thread was not mine; I just replied to it since I had the exact same problem. Regarding the new "moderation strategy" I believe that the above question is not rude, it's not spam - and reposting the question is necessary when the issue has not been resolved and the original thread has disappeared..
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Feb 1, 2010
its a rogers phone wich i unlocked to use on Fido. everything was perfect untill today i decided to uptade it to the new OS 5. everything went fine and then teir was a blackpage with blackberry writen on it it had a litle load icon moving when that over it restarted and turned on i then went to the browser (btw all this and it was still pluged via USB) the next thing i see is that it has turned off it had a red light on (wich untill now still is 15min have passed) what happens is that it keeps reloading that page with the blackberry writen and the white loading line thing but wont turn on (it wont go to the clock)
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Jan 23, 2011
I updated the firmware on my ck-600 last night and this morning when i tried to turn up the caller volume I couldn't. After some head scratching I noticed the wheel only works now in the counter-clockwise direction. I remember the update did fail half way through and the nokia software prompted me to connect it again and retry. The update picked up where it left off and complete successfully (or so I thought)
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Nov 3, 2012
So to make long story short woke up this morning after update yesterday and for my luck i find out that my screen dont turn on. Already called moto and they told me to send it in.
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