Xperia Z2 :: Software Update Failed - Try To Turn Off To Charge

Oct 3, 2015

I have installed Lollipop but PC Companion insist an update exist i ended with a Software update failed boot message, my error was try to update with battery with 65% of charge. And cannot remember what happen but i ended with the Software update failed error, and the phone switch off and on and off and on with the same message, i read other post about turn off and charge, but i turn off with the little red button to force it but if i connect the magnetic cable or the usb cable to power it turn on again, i force to turn off and and the phone turn on again (with the message of failed update).

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Xperia Z2 :: Phone Does Not Turn On - Update Failed

Dec 14, 2014

Got a message on my phone to plug it into the Pc for an xperia update.

The update failed and when I got my phone, it was off. tryied to turn it on but it would just vibrate and nothing else.
 
Tryied about everything, letting it charge, turn it on with Volume + pressed, nothing works.
 
When I put it to charge the led blinks red but it doesn't turn on. The screen is just black, not even the logo pops up

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Xperia X10 :: After Failed Update / Phone Will Not Turn On At All

Dec 24, 2010

I've seen a lot of discussion regarding the X10 not turning on after a failed update, but my issue seems to be different from all of them.I've seen people mentioning that their green light flickers, or the screen is frozen or displays an error message. Mine does NONE of that.Holding down the power button does nothing at all. The phone shows no sign of life. The LED doesn't come on, the screen doesn't come on, nothing. It does nothing.The battery is charged (and I even left it charging for over an hour - during which the LED was STILL off) and it will not connect to any of the Sony Ericsson software on my laptop.

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Xperia PLAY :: Randomly Failed To Charge?

Sep 20, 2012

My Xperia play has been having charging issues for a while where it randomly failed to charge.Recently however it never charges anymore and the power buttons just blinks a red light intermittently when plugged in.Does anyone know whether it is a battery issue or something more severe?

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Xperia Ray :: Low Battery (~10%) And Automatically Turn Off And Cannot Turn On Unless Charge?

Sep 24, 2012

I found my X peria ray with low battery (~10%) and it will automatically turn off and cannot turn on unless charge the mobile!! what happens to the hp?? any setting problem?? or the battery problem ?? only recently found this problem!! in the past, I can use the phone even with 1% battery!

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Xperia X10 :: Can't Turn On It After A Failed Upgrade

Dec 24, 2010

So i tried to upgrade my phone today, it failed several times and now i can't turn it on at all. All that comes up is a picture of a triangle with a ! in it.

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Xperia Z3 :: Won't Even Charge Or Turn On At All

Apr 7, 2015

I've just tried using my z3 for the first time underwater at only a few inches depth and after just taking a few pictures the screen just went completely black and now after leaving it a few hours to dry its won't even charge or turn on at all!

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Xperia X10 :: Cannot Turn On/charge The Phone

Apr 29, 2011

Yesterday i tried to turn on my phone and i realised it has no battery at allthen i tried to charge it but nothing happenedjust the red led light flashed 3 times but the phone doesnt charge and i cant turn it on im using the original SE charger.

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Xperia PLAY :: Does Not Charge/turn On

Dec 16, 2011

After trying to charge what was left on the battery (10%) with my PC, the phone simply did not charge. Tried to use the charger but the power button doesn't even flash and the phone doesn't charge.

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Xperia Mini/pro :: Would Not Turn On Or Charge

Apr 21, 2012

I have been having problem charging my phone. IT just would not turn on and the battery is not charging as well . When I try to turn it on the red light flashes. I have also changed the battery but it is of no use.

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Xperia X10 :: It Won't Turn On And Unable To Charge It

Nov 6, 2010

Hi, I haven't had my X10 for longer than 3 months and it's already 'died' on me, when I charge it, I know my phone picks it up as it flashes red as it does when it's charging when low on battery. My phone doesn't charge. I'm not sure whether it's a battery or hardware problem.

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Xperia Z2 :: Phone Won't Charge - Reset Or Turn On

Sep 10, 2014

I've had Xperia Z2 for almost two months now, today when I was at work I noticed that it was off, although it had more than 40% of battery still remaining. I tried turning it back on but as it didn't work I figured something was wrong with it.

I tried hard reset and it did vibrate three times, but it still wouldn't turn on. I thought something drained the battary and waited till I got home to charge it. Now that I am at home it doesn't even charge, none of the LED lights work, it won't connect to pc companion either and hard reset now does nothing (as in, it doesn't vibrate 3 times anymore).
 
I tried volume up/down+power button combination, hard reset, held the reset button for longer than 15 sec, I removed sd card and sim, nothing works the phone is just lifeless. I haven't dropped it or used it intensely, it  never overheat or anything of that sort.

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Xperia Ray :: Failed To Update To ICS?

Apr 25, 2012

my computer always ends up not responding while trying to update the software to ICS. I've tried to update the phone for many times and always ends with my computer become not responding. and i've tried to update with 2 different computers and get the same result.

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Xperia Z2 :: Phone Won't Charge Or Turn On But Red Light Showing

Apr 3, 2015

My phone was working perfectly alright last night but lost charge so went go charge it as normal from the wall socket but it did not charge at all and not even the red power light showing. Thought I'd give it another go in the morning but no, just the red light on but no power. Now it still has the red power light show up but then after about 30 mins a battery sign shows that is different to the last battery sign that it had before so was wondering if the system has updated automatically???? Turns on but shows main screen for a millisecond and switches straight off saying 0% battery even though its been charging a good while.

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Xperia X10 :: Cannot Upgrade To 2.1 - Update Failed

Apr 23, 2011

After many attempts backing up, I have finally done so......But when PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again

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Xperia Pro/Neo/V/L :: Update To 4.0.2.A.0.42 With SEUS Failed?

Nov 19, 2011

I just tried to update my MT15i using SEUS 2.11.11.21 to FW 4.0.2.A.0.42.It failed.1st try:Loaded battery (99%)Switched off phone Took out battery for about 5 minutes and put it back in.Started SEUS, held return button, proceeded as required...Firmware download seemed OK.Actual update failed near the end.Phone does not start up - just displays warning message

2nd try:I'm not sure about the battery: I had the phone plugged in for five hours but as it just looped through the power on sequence and showed me the warning message again and again I really do not know whether there was any power in it.Took out battery for about half an hour.Took out SIM and SD.Put battery back in Uninstalled SEUS Rebooted PC Installed SEUS Rebooted PC Else as above...

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Xperia Ray :: ICS Update Failed Many Times

Jun 12, 2012

Using PC Companion I have progressed to what I can only assume is the end of the preparation phase after 3 hours, the progress bar is complete; and then I get this meaningless message that the update failed.

This is very frustratiing as there is not much clue about what caused the failure. If it is because of a missing component, as pointed out already, why can PC Companion not check at the start of the marathon preparation that everything is in place and we will not waste so much time connected for nothing.

I have tried SUS and that fails because Windows can't find S1Boot with that remarkably phone procedure. I have looked at downloading S1Boot, as suggested, however then there are warnings on Warranty. Does PC Compantion/SUS download not contain S1Boot?

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Xperia X10 Mini/pro :: Update Failed Through USB?

Jul 9, 2012

I have a XPERIA X10 mini/pro and I just installed PC Companion on my computer. After the installation the SW indicated that there is an update available. Unfortunately I get a message:"The update failed". The failure occurs at "Prepare" during the "starting update engine" phase.

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Xperia Z3 :: The Software Update Failed

Dec 12, 2014

I got a notification yesterday on my sony Xperia Z3, asking for an update using Sony PC Companion, i did it and then it said that a network problem has occured, and from that point on, when i try to power the phone it says " the software update failed, make sure the phone is connected to the computer and try again "
 
I tried the "power button + volume up" when charging, the phone started powering on and off all the time and after an hour it got really hot ! I was so scared so I unplugged it.

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Xperia X10 Mini/pro :: Update Failed On O2 - Still At 1.6

Nov 9, 2010

i have a x10 mini which is an o2 pay as you go purchased in england. i followed the sony erricsson instructions posted on Internet to upgrade my phone. after a fun filled few hours the other evening, and after rebooting the phone for a final time the phone was still at v1.6. the pc companion software downloded and appeared to update the phone correctly. now if i try to repeat the upgrade process the pc companion says that the phone's software is up to date.

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Xperia Z2 :: Phone Won't Turn On - Red And Green Lights Blinking When Put On Charge

Jul 3, 2010

Then i try to charge phone, it start blinking red and green lights. Can it be a battery problem, because then i try connect my phone with computer, PC comparison is trying to connect a phone about every 5 seconds, but wont connect.

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Xperia X10 :: Backup And Restore Failed After Update

Dec 20, 2010

Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid £1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.

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Xperia X10 Mini/pro :: Failed Update Due To Switching Off

May 10, 2011

I am a new user of the x10 mini pro and would like to update it. I have been following the update instruction from this site, installed companion but during the update the phone switches itself off and the update fails. I have tried one work around involving checking the 'charge battery' but this didn't work and the phone still shuts itself off.

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Xperia Pro/Neo/V/L :: Update Failed In Case Of Network

May 31, 2012

Update available in sony bridge for mac -> update started and while updating if got the notice, that the updated get a failure -> only one option in the menu "end" -> now my pro is out of funktion and there is no way to get it started..

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Xperia Z2 :: Update Failed - Any Way To Save Data?

Jun 23, 2015

My Sony Xperia Z2 failed a update back in the beginning of may. The problem is, i have no SD-Card or back-up pictures at my computer.Is there anyway, i can save my pictures? I don't say i have to fix it, who can save my pictures for me.

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Xperia Z3 :: Stuck At Error Update Failed

Aug 24, 2015

I was updating the phone to 5.1(i think) from 4.4(kitkat). Half way through, it says ERROR: Update Failed. 

I plug it in the computer and attempt to fastboot/recovery mode/ SUS but it doesnt register under the software. (No device detected)

It is quite similar to this: [URL] ....

However, i did not unlock bootloader or do anything to void my warrenty. Will sony be able to aid me in restoring my phone? I have backed up my data on my computer so that will not be a problem. 

I have shut off the phone for 2hours before attempting to SUS it, using the "Power + Volume UP" key.
Used volume down and plugged into computer to attempt to connect to fastboot/recovery.
Used volume up and plugged into computer to attempt to connect to fastboot/recovery.

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Xperia Z3 :: Update Failed And Now Phone Won't Start

Jul 3, 2010

I tried using Sony Bridge for Mac to update my Z3. Naturally, it failed (I had massive problems updating the other Xperia I had too).
 
All my phone wants to do now is say 'The software update failed.Make sure your phone is connected to a computer and try again'. This is, of course, a ridiculous thing to suggest, as my Mac will now not recognise the device as I can't turn it on.

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Xperia :: X10 Failed To Update And Then Fails To Boot

Oct 30, 2010

I have an Xperia X10 since July on Vodafone UK. It is (was) running the latest SE firmware, but is now 'bricked' - I learned this term while googl-ing for the problem, but all the mentions involve 'debranding' or installation of unofficial (unauthorised) firmware releases - and I haven't done ANY of that.

The story in detail:

1. In recent days I noticed some glitches in the performance of Android Market on the phone: some downloads were reported as 'unsuccessful' and had to be repeated. This happened both with new apps and with updates. On occasions a reboot was necessary for downloads to start happening normaly again.

2. Today (Sat 30-10) this went to extreme: NO download from the Market was possible at all, each time it stalled forever. As explanation, an error message started coming up: "The process com.google.process.gapps has stopped and needs to be force-closed". No rebooting would solve this. I cleaned several caches (after reading various forums about the error)

3. I decided to reinstall the firmware, hoping to fix the Market performance. Backed up all my data and connected to PC Companion. In the first phase it reported that I "already have the latest version", but I wasn't after an update, so I went on to Repair / Reinstall.

4. The download went smoothly and the installation started well, proceeding to near-the-end. THEN, PC Companion reported: "The installation was unsuccessful, try again". I tried - several times, and the result was the same. Decided to return to my existing installation and seek other ways to repair that 'com.google.,..' process.

5. On attempting to boot, I saw that dreaded YELLOW TRIANGLE with no explanation, and a dead phone not responding to any controls. Had to turn it off by removing thebattery..

6. Several re-installation attempts with both Companion and SEUS also failed, and I am stuck with a useless brick

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Xperia X10 Mini/pro :: Cable Failed During The Update?

Sep 24, 2011

My Xperia x10 mini pro cable failed during the update. While the update is installing already, the cable got moved accidentally; therefore disconnecting the phone. Right now, my phone won't even turn on! It only shows an image of a phone with an exclamation point.

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Xperia X10 :: Its Update Got Failed During Updation Process

Nov 23, 2010

Today Morning I have connected Xperia X10i to the computer PC Companion popup opens for 2.1 update. I fallowed the instructions and took backup in the third step after downloading new software while updating a popup window appeared "unable to Update try later" the phone is still connected to the PC and Internet connection is also fine. I have disconnected from PC then it is asking for step 3(switch off phone then press and hold back button step) again did that no Luck. Now the phone is not starting at all I think it formatted all the software..My phone is almost in dead condition. Now if I connected to the PC it is detecting as a mass storage and PC companion is not at all recognizing

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Xperia X10 :: Update Of Software Failed While Preparing Via USB

Dec 11, 2010

I am doing the updates on my x10 for the first time, I have followed the instructions on how to back up the data, (which I have done) and when I press on do updates it goes through 3/4 of the preparing and then says the update of software failed and just tells me to consult sony ericsson support. I am connected through usb cable.

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