Xperia PLAY :: Software Repair Failed?
Nov 30, 2011
I was trying to repair my phone using the PC Companion, when the phone shut off during the update, and now whenever i turn on the phone, i get a screen showing a phone, along with a triangle with exclamation point in it, then it promptly shuts off.
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Sep 1, 2012
I have sent my Xperia Play 2 weeks ago for repair and it has not come back.The problem was that everytime i slide the controller, the phone turns off. In addition, the touch screen does not work! The man at the service centre said it would take 5 working days or more and it has been 2 weeks.
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Jul 30, 2012
I have a 4gb memory and everything were wiped from it. Music , videos , photos , voice notes and I got really important things that I need them back. Every time I click yes on repair it says repair failed. What should I do to get my things back.
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May 28, 2012
I have seen a few posts related to media card issues, but they all seem to come back to the solution being to format the card. I had the issue with a 32Gb card (which works fine in the PC) and I am now having the same issue with the 16Gb I bought to replace it (having thought it might simply be the running a 32Gb size that was the issue.
It worked briefly and it stored a couple of GPS tracks, but it now won't repair at all... is there something I can check on my phone? I am also having issues with Appworld and am in the process of tryng to reinstall it as it disappeared from the desktop view.
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Aug 18, 2012
I'm new to the forum. Anyway I bought my Curve 9360 in January from the o2 store. Last month a message popped up on my screen saying 'a media card has been inserted that contains errors. Do you wish to repair the Media Card now' I clicked yes. After that I got another message saying 'If lost clusters are found during the repair, do you want to save them?' again I pressed yes. The problem was successfully repaired. Today the same thing happened except this time it said 'Media card repair failed'. I searched how to repair it but I don't seem to understand how to do it.
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Sep 15, 2011
1 month after I got a new 4GB media card 4 my Curve 8520 it stopped workin. I've tried 2 format it, repair it n install it but I got a msg dat kept sayin failed to format or install or repair. So I tried my old 2GB media card n I'm getin d same problem.
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Sep 20, 2012
My Xperia play has been having charging issues for a while where it randomly failed to charge.Recently however it never charges anymore and the power buttons just blinks a red light intermittently when plugged in.Does anyone know whether it is a battery issue or something more severe?
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Mar 18, 2010
just got a 16gb micro sdhc for my 9000, transfered all my stuff from my 8gb perfectly and can play all file off computer. but once i plugged it into my berry it said "A Media Card has been inserted that contains errors, would you like to repair it?" I select yes and it gives me the message "Media Card Repair Failed"
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Jan 14, 2012
camera not working - message says there is not enough available space - delete some pictures- insert media card. Also all photos stored in Camera pictures file have all been lost. Had to reboot phone and an 'Built in media storage not accessible due to detected errors'. Asked to repair said yes and message says that 'Built in Media repair failed'. How I can get the camera back working. There should be loads of storage space as not much stored on phone.
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Oct 16, 2011
So, a couple days ago, I noticed my pics had disappeared. The phone said "A Media Card has been insert that contains errors" and I tried to repair them, but as others have found, "Media Card Repair Failed". When I plugged both the phone, and then the media card via a card reader, into my laptop, the "camera" folder was simply a Unix file, not a folder anymore, and obviously no contents. So is the problem the card, or is the instructions for the camera missing? I've tried taking the battery out a few times to reboot - no effect. I've tried "repair" repeatedly and that doesn't work. I've not managed to re-format the card so do let me know how exactly to do that via the phone, if you think that's the best option.
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Nov 10, 2011
Cant update using the Companion Software.
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Oct 25, 2011
i want to convert my psx game for my xplay, but it failed. i have read all the instruction that i can read in the internet, i have updated my java runtime, copy apk, and zapk from my xplay but when i try to extract it, come a message that say : this apk is not a valid one. the extractor will continue, but you may get errors later,CRC32:1992425944, and when i click ok there is another message that say : cannot extract apk! java says invalid entry CRC ( expected 0xe88805d1 but got 0xf14e0736)would you please tells my what have i done wrong ? just info , i'm using windows 7 ultimate,and yifanlu 1.0, my xplay is in 2.3.4.
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Dec 2, 2012
I upgraded google talk but after rebooting my BB bold 9780 doesn't detect media card and show me the message "A Media card has been inserted that contains errors. Do you wish to repair the Media card now? " and when I click on yes then it shows me the message "Media Card repair failed". I checked my media card in another device is working. I also tried one another media card in my BB bold 9780 which didn't work too.
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Feb 24, 2012
I've got a strange problem with my Xperia PLAY. My camera seems to have corrupted autofocus functionality "it seems to be locked on infinity and I cannot focus on any object. I know that autofocusing should normally be triggered by long-tapping camera button in the default application, but it never happens". I always get red focusing mark and a blurry photo.
This behavior is observed on both 2.3.3 and 2.3.4 with default application, Camera ZOOM Ex, Camera 360 and lgCamera. I tried every focusing setting (auto, infinity, macro), but no luck. I also tried to clear application data for Camera app, but it didn't give any results either.
I opened service menu > service tests > camera, and after tapping on screen I got a message: 'Autofocus failed, taking picture anyway'.
Here's an example of my photo: As you can see, it is of quite poor quality. It was taken from approximately 25-30 cm above surface, with 'Macro' focus settings and other settings in default state.
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Oct 25, 2011
I've done the backup and then using the PC Companion to repair but somehow its going halfway only. It appear that they cannot repair it because of....i cant remember the thing. They give me the link to /support....i think it is somewhere here. Anybody knows where should go or how am I going to finish the repair?
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Sep 9, 2011
i recently purchased this x10 thinking i could repair it. It show's absolutely no signs of life. Plus it has a cracked front digitizer. First thing i did was buy an external battery charger and another battery thinking that might be it..but it wasn't. Next thing i did was buy the usb to phone chord to use the repair features provided by SE, but the computer does not read the phone at all. I've tried following the steps provided by the companion software but nothing. I even tried holding the back button while connecting it.
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May 29, 2012
I recently flashed my x8 with a custom rom and after rebooting my x8 got stuck on the "Sony Ericsson". I have tried more than 4 times with different PCs to repair the phone with PCC but anytime i try i get an error message shown below.I dont know why it has to be like this, because this is not my first time repairing my x8 and even though sometimes i do get an error message but when i try for the second time it works.My Phone is not "Dead" and i seriously need help. I was thinking, maybe this error is because of my internet connection or my pc, but that doesn't seem to be the case.
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Nov 26, 2010
I am having some major battery draining issues since patching to Android 2.1, which I have noticed many other users were experiencing too. I found, in another thread, that using the repair tool may solve the problem (it had worked for other users), so I figured I would try it. Unfortunately, the repair tool goes through a preparation process, and then fails. It says "the update of software has failed. Please consult a technician". And yes, I have mounted my phone properly before running the process - I am not technologically challenged.
What I would like to know is how can I correct this problem, if any others had experienced the same issue, and how they worked around it. I would prefer NOT to read all the the responses from people that have nothing better to do with their time than write hate-mail about this phone, and how you are going to go demand a refund.I just want to fix it so that my battery works for a couple/few days again, and I can run the repair tool to get my phone back to normal.
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Feb 26, 2015
i have a xperia z3 (D6653) which the switch sends me the message of the software update failed. That make sure your phone is connected to the computer and try again.
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Nov 30, 2011
I am (was) the owner of a Xperia X10. Unfortunately in late 2010 I had the common fault of the phone not charging. So I sent of my phone to get repaired at the Sony Ericsson accredited repair center, SBE. About a week after sending it of they said that the damage was covered by the warranty and that they would send me a brand new replacement X10. However, when I got the phone back the memory card was missing. When I rung up to enquire about it's whereabouts they had no idea where it was and refused to replace it, even though on the form I sent with the phone I declared I had sent the memory card. Obviously I was angry, since was there was literally nothing I could do about it. I got over that. However, about a month ago the exact same fault occoured. Since I knew the damage was covered by warranty and the chances were that a I would receive a new phone I was all to keen to send it off to SBE. With the knowledge than my memory card had been lost last time I used SBE I was extra careful to only send items which could have attributed to the fault. These included the phone itself, the battery and the charger. After about 2 weeks of it being away (I posted it on next day special delivery) they finally got back to me with the news that the fault wasn't covered by the warranty. Clearly I was pretty angry, so I phoned orange, who advised me to have it sent back and then take it in to them to have a look at. £10.00 later and my phone was sent back to me... missing the charger. I was fuming! And once again, because I had no proof that I had sent it they refused to help me in any way shape or form.So, if you break your Sony Ericsson, please, think before you send it of to SBE. Read around, I'm not the only one who's had a bad experience with SBE. I can't believe they are still accredited by Sony Ericcson.
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Apr 13, 2012
We have alerted a lot of bugs in 4.0.4 so SONY TO UPDATE OUR FIRMWARE AGAIN?
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Oct 13, 2015
OK, did something really stupid i.e. changed my security pattern late at night and now cannot unlock my xperia z3 D6653. It's in airport mode and I've tried everything else.
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So it is a hard reset I'm after. As per instructions I've downloaded Sony Bridge for Mac, installed and had it running, came stuck at stage where you "hold volume down and connect phone to mac". What shows is an icon that informs me the battery level of my phone (I checked it's over 80%) and goes no further.
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Aug 20, 2010
It is safe to use the repair option for the OS of the PC companion. I want to use it as my phone is acting a little bit strange.
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Jan 9, 2011
Can we still repair our phone using SEUS or PC Companion?
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Apr 29, 2012
I have kind of dropped my xperia and the screen have ckraked from the inside only (i mean that from the outside it's soft as it was,but in the inside it's cracked) and the LCD is alright buttouch screen does not work in most of the screen area.
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May 7, 2011
why does PCC says that update is a failure? before the update it repairs my phone but after it does not.
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Dec 14, 2011
I have Sk17i phone and recently the screen of it got damaged. But now as per service center, It will cost me 11k rupees for the repair. The phone cost is 13.5k? How can the maintenance cost be too high?
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Nov 13, 2012
I have upgraded my SK17i to ICS when I first bought it and update it again with 587 update last months. But my phone have this lag problem so, I thought I repair it via PC Companion today. The problem is, phase 3 (updating) phase doesn't seems to progress. The progress bar is at zero for an hour now and my internet is connected.
Update: This is taking too long for me to wait, I'm cancelling the update by clicking the [x] button. I hope it doesn't touch anything on the system and just downloading the update file.
Update 2: I cannot boot my phone now, it shows yellow triangle with exlamation mark.
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Aug 7, 2012
I moved my some apps to the sd card. When I reboot my phone may I be able to carry them to my phone or its just one way.
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May 7, 2011
Are these 2 functions similar or different? repairing the phone only takes 4 minutes and according to pc companion this will replace my current software with new. While update service takes less than an hour and downloads a software that will also replace my current software? which of the two will probably fix the software issue that i'm having regarding SMS reception?
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Oct 29, 2011
My message notification tone used to play all the way thru when I received a message now it only plays two seconds then cuts off I have tried changing the tone but they are all the same.
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