BB Torch :: Pics Disappeared - Media Card Repair Failed
Oct 16, 2011
So, a couple days ago, I noticed my pics had disappeared. The phone said "A Media Card has been insert that contains errors" and I tried to repair them, but as others have found, "Media Card Repair Failed". When I plugged both the phone, and then the media card via a card reader, into my laptop, the "camera" folder was simply a Unix file, not a folder anymore, and obviously no contents. So is the problem the card, or is the instructions for the camera missing? I've tried taking the battery out a few times to reboot - no effect. I've tried "repair" repeatedly and that doesn't work. I've not managed to re-format the card so do let me know how exactly to do that via the phone, if you think that's the best option.
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Jul 30, 2012
I have a 4gb memory and everything were wiped from it. Music , videos , photos , voice notes and I got really important things that I need them back. Every time I click yes on repair it says repair failed. What should I do to get my things back.
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May 28, 2012
I have seen a few posts related to media card issues, but they all seem to come back to the solution being to format the card. I had the issue with a 32Gb card (which works fine in the PC) and I am now having the same issue with the 16Gb I bought to replace it (having thought it might simply be the running a 32Gb size that was the issue.
It worked briefly and it stored a couple of GPS tracks, but it now won't repair at all... is there something I can check on my phone? I am also having issues with Appworld and am in the process of tryng to reinstall it as it disappeared from the desktop view.
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Aug 18, 2012
I'm new to the forum. Anyway I bought my Curve 9360 in January from the o2 store. Last month a message popped up on my screen saying 'a media card has been inserted that contains errors. Do you wish to repair the Media Card now' I clicked yes. After that I got another message saying 'If lost clusters are found during the repair, do you want to save them?' again I pressed yes. The problem was successfully repaired. Today the same thing happened except this time it said 'Media card repair failed'. I searched how to repair it but I don't seem to understand how to do it.
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Mar 18, 2010
just got a 16gb micro sdhc for my 9000, transfered all my stuff from my 8gb perfectly and can play all file off computer. but once i plugged it into my berry it said "A Media Card has been inserted that contains errors, would you like to repair it?" I select yes and it gives me the message "Media Card Repair Failed"
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Dec 2, 2012
I upgraded google talk but after rebooting my BB bold 9780 doesn't detect media card and show me the message "A Media card has been inserted that contains errors. Do you wish to repair the Media card now? " and when I click on yes then it shows me the message "Media Card repair failed". I checked my media card in another device is working. I also tried one another media card in my BB bold 9780 which didn't work too.
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Jan 14, 2012
camera not working - message says there is not enough available space - delete some pictures- insert media card. Also all photos stored in Camera pictures file have all been lost. Had to reboot phone and an 'Built in media storage not accessible due to detected errors'. Asked to repair said yes and message says that 'Built in Media repair failed'. How I can get the camera back working. There should be loads of storage space as not much stored on phone.
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Apr 13, 2012
there just wondering when my media card is in my blackberry torch 9800 I can't receive any pics or voice notes but when I take the media card out then I receive everything
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Feb 17, 2012
How do I repair a media card on my BB? I followed the intructions but i get to a point where clicking on the BB key I don't get any "repair" option.
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Jul 4, 2011
the multi-media card of my Blackberry Torch 9800 is corrupted, and I do not succeed in repairing it. I'm afraid to have lost all my pics and music files!
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Nov 28, 2011
before this problem happends, about 3 days ago i've got an error message saying built in media got an error so must repair it or wipe it.. i tried to repair it, but it keeps saying built in media repair failed. so i wipe it..but, a couple of seconds after i click wipe built in media, my blackberry reboots by itself..after it finished rebooting, my blackberry tells me built in media got an error again.and i tried to wipe it again but my blackberry still rebooting it self again.this happends 4 times in a rowand yes, the blackberry still rebooting itself again.but, this time, my blackberry didn't finish rebooting, the loading bar stuck in 3/4 of the bar.of the bar.so today i tried to fix it with tried to restore it to factory default.. but it keeps failed connecting to the device..the third time i tried, it got a white blank screen when reaching the 3/4 loading bar..
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Aug 30, 2010
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
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Nov 30, 2011
I was trying to repair my phone using the PC Companion, when the phone shut off during the update, and now whenever i turn on the phone, i get a screen showing a phone, along with a triangle with exclamation point in it, then it promptly shuts off.
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Aug 12, 2010
Ok, media card was working fine, had alot of work pictures stored on it and was becoming a hassle to hunt through all of them to find what I wanted. So, I inserted media card in computer and transfered what I wanted to a folder on the computer. Then I formatted the card using the computer. When I put the card back into the phone, the phone knows its there, but I must have wiped the card completely as none of the folders for video, pics, etc. are on it anymore. If I take a picture and go to find it, the media card does not even show up, just device memory.
Does anybody have a remedy for this? I already tried formatting the card in the phone but that didn't work. The phone is telling me in the memory options that 1.8GB is free, so I know it works, it just lost the folders or whatever........
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Sep 15, 2011
1 month after I got a new 4GB media card 4 my Curve 8520 it stopped workin. I've tried 2 format it, repair it n install it but I got a msg dat kept sayin failed to format or install or repair. So I tried my old 2GB media card n I'm getin d same problem.
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Apr 14, 2012
I am experiencing a couple of problems with my device since the last prompted OS upgrade:
1. When I plug the device into a USB port on my PC, it successfully begins charging but I do not receive the familiar "USB Drive / Sync Media / Charge Only" selection prompt. Furthermore, the device isn't being recognized as a peripheral by my PC and, as such, I cannot access its data.
Note: I have enabled "Media Card Support" in Options -> Device -> Storage
2. When I send someone a voice note using BBM's "Send -> Voice Note" option, it no longer appears to save the voice note in the voice note collection in the Media section as it used to do.
I assume these two problems stem from the same issue, but I can't imagine what it may be, and looking around the forums / Google has produced nothing useful.
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Nov 28, 2011
I have had my BB Torch 9800 since May 2011, and I had a media card (SD 2GB) in there since Day 1. Early November came around and my phone's media folder was completely empty and I was unable to view any of my pictures, music, etc from my external media card, but the internal built in media card still works just fine. I went into my local AT&T store just for kicks and giggles to see if they could do something (they couldn't). I consider myself an advanced Blackberry user, for I have had a Blackberry for a number of years. The torch is my 7th Blackberry and this is the first time I have had a problem with any of my phones. Not to diss the Torch or Blackberry, but this isn't their finest work. Back to the point, how can I get my phone to recognize my media device?
Device info
AT&T
BB9800
6.0 Bundle 2647 v6.0.0.600, Platform 6.6.0.223
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Jul 2, 2012
I have lost my pictures and I am receiving an error message that the media card has errors. It is saving pictires to the, phone and not the media card. I've taken it out, put it back in and took battery out to start the phone again. Still getting the same error message.
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Aug 29, 2011
Only device memory and built-in-media storage are detected. I do not know why it doesn't read my media card even though it is inserted properly. I tried my media card in my pc and it works perfectly fine. I already did the security wipe method, reboot method, upgraded my OS(OS Level Method), cleaning the media card,formatting my media card and almost everything I read, I've done it but still it won't be read. I already go asked someone what could be the problem and he said my media card(where you put it) seems to be okay... He too can't identify what is wrong with it. I tried sandisk media card once but still same result assuming that BB is too picky with media card but still it cannot be read/recognized...I am too sad because i cannot enjoy my torch because i don't want to use my built-in memory storage for my entertainment....
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Jul 3, 2012
I downloaded some music the other day from a friends PC & I wasnt aware that I had downloaded a virus as well. Now it has deleted all my pictures/music & videos that where stored on the memory card. Is there anyway to restore/retrieve all the info that has been deleted? I cannot also save pictures to the card so I save it directly to my device instead.
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Jan 20, 2012
I have a 32gig Sandisk Micro SD that used to be recognized by my 9860, but just today, BB software does not find it. I did chck the Media options for storage and it shows up in the phone itself.
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Jul 16, 2012
My 16Gb media card failed yesterday wiping out all my tunes, videos, and images. Repair of the media card fails the internal test and now I'm without media data storage. (1) how to effect repair, or (2) where to buy a new media card?
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Apr 23, 2010
Pix that I take with the camera show up on the device as "Camera Pictures," even though I've configured it to "support media card," and to store camera pix on the card. I must manually move these camera pix to the "unfiled" folder on the device.
Shouldn't the pix automatically go to the card?
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Aug 26, 2011
I changed the size of my media from a 4G to a 8G but the media files don't show up on my "media homescreen" anymore and i dont think it's my theme either because i tryed it with my 4G card and it was still there
how do i get my media icons to show up on my media homescreen ?
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Nov 13, 2012
I have a Blackbderry Torch and i have a media card in my phone, i have a file of important pictures on the media and i have managed to hide this file and i am unable to unhide this file..
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Dec 8, 2010
I want to know how to save my text messages to my media card my sim card keeps giving me a message telling me to delete msgs.....
is there a way to save msgs to the media card i know my iphone use to!!!
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Feb 7, 2012
I purchased a 8gb memory card for my torch and it worked for a few days then brought up a message saying the card has errors and needs to be repaired i would repair these errors and i formatted the card and it still carried on bringing up the same message I then purchased a 16gb memory card and the same message came up. I formatted the card , repaired all errors on my computer and off my phone. when i transfer all my media to the card and put it in the phone it says format card everytime i put it in i then format the card and re put everything on the memory card , "safely remove" it and put it back in my phone and it says format again?
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Jun 3, 2011
It wants me to format n I refuse too I have lots of photos on there. I do not use a PC, I tried to repair it goes forever usually freezes n when I do that I have to turn off and won't turn on I have to do batt pull, or it fails, I'm not sure what to do to get it to work again, it is the one I got with this torch 9800, and never had a problem, now it won't work,
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Jul 7, 2011
I've recently started using a Blackberry Torch and I'm wondering if there is any way I can transfer the pictures from the memory card out of my old phone directly onto my Torch.
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Nov 6, 2011
I have been struggling for over a week to upload my music library on the BB Torch 9810.I have 32gb SanDisk card.First I tried to sync it with I-Tune library.After about 300 songs and a message that SYNC was successful, I disconnected my BB from the computer ..and got the message that the card needs to be repaired. I had to click YES otherwise the card cannot be used.After the card is repaired no more songs can be added and no songs can be played.
I reformatted the card and started from the beginning, this time trying to sync it with a Media Player Library. Tried about 8 times by SYNC and by dragging the media files on the card directly whilst the phone is connected.After about 190 songs which go on with no problems, I then get a message that "The media being played is an unsupported format"I make sure ALL songs are mp3 format. Sometimes it would recognize some songs from an album, but not all of them. How is it possible if the whole CD was burned at the same time, therefore all the songs are in the same format?I tried to take the battery out and put it back...but after the error message that "The media being played is unsupported format" or that card needs to be repaired I can't add anymore media files!I wiped my music and started from the beginning about 6 times. Every time it "trips" on a different album, and albums which were uploaded successfully before would not work if I try to add them later, i.e. if albums are uploaded in different order.
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Sep 6, 2011
I'm trying to save all my pictures that are on my 2GB media card onto a new one of 4GB?
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