Xperia Z3 :: Repair Using Sony Bridge Stuck
Oct 13, 2015
OK, did something really stupid i.e. changed my security pattern late at night and now cannot unlock my xperia z3 D6653. It's in airport mode and I've tried everything else.
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So it is a hard reset I'm after. As per instructions I've downloaded Sony Bridge for Mac, installed and had it running, came stuck at stage where you "hold volume down and connect phone to mac". What shows is an icon that informs me the battery level of my phone (I checked it's over 80%) and goes no further.
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Jan 29, 2015
I recently had a repair done to my Z3 by sony (main board replaced). Before sending off i backed up phone on the 10th feb. Received my Repaired phone today and tried to restore using sony bridge for mac, I select the correct backup dated the 10th and it runs though the backing up process fine no errors, i restart the phone and nothing.........phone is exactly the same as before i restored.
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Sep 19, 2014
I have transferred successfully all my content from iPhone 5 to my Xperia z3. Â
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I used Sony Bridge for Mac doing that. It said, that in the end it would be a "pop up" on my phone giving me further instructions how to open the apps, messages on the phone - but It never came one.I can see that the content is over, because it now have 9GB less memory than before, but how I can come in contact with the content.
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May 29, 2012
I recently flashed my x8 with a custom rom and after rebooting my x8 got stuck on the "Sony Ericsson". I have tried more than 4 times with different PCs to repair the phone with PCC but anytime i try i get an error message shown below.I dont know why it has to be like this, because this is not my first time repairing my x8 and even though sometimes i do get an error message but when i try for the second time it works.My Phone is not "Dead" and i seriously need help. I was thinking, maybe this error is because of my internet connection or my pc, but that doesn't seem to be the case.
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Dec 28, 2012
I'm using a Xperia mini, a Mac OS X (10.6.8.) and Sony bridge for mac (3.1). With the former version of Sony bridge I could easily synchronize my music with iTunes (11.0.1). Now I get a failure notice after choosing some songs and clicking the "synchronize"-Button saying: "Synchronization with x failures completed." I reinstalled Sony bridge for Mac, but it didn't solve the problem.
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Jul 3, 2012
Is iOS6 gonna have some sort of bridge type of capability like the blackberry bridge ? because something like that would be useful for users with an iPad and iPhone.
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Mar 17, 2011
So my Xperia X8 is stuck on the Sony Ericsson logo, and Update Service doesn't recognize it even though I perform the on-screen instructions.
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Sep 29, 2010
My phone looks like a tiny brick now. I can't reset it, I can't upgrade/fix/repair because it's stuck at the SE logo. It happened after internet browsing I've been prompted to forcefully close the browser, then later on it wants me to close the SE home app, then finally it's reset and I can only see until the SE logo.
I tried removing the battery for more than 10 secs, pluggin the usb cable while pressing back - still can't connect to pc. I tried holding down power+home, nothing.
Is there a hard reset button somewhere I can use? I'd rather reset everything with all my data than send it over to SE support since that means it'll take weeks with no phone
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Aug 7, 2010
Yesterday i droped my Aino and now there are multiple cracks in my screen. The phone is just 5 months old but i really don't know what to do. How much does it cost to repair it? (I heard this would be about 100 euros). And how can he be repaired. Do i have to send it to sony Ericsson myself (where can i found the information to do this) or can i better send it to the shop from which i bouth the phone?
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Aug 29, 2010
My old dossier had gone.when i conect it with the pc it say to me :there is no disk and formating dont work
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Jun 16, 2012
Today,I turn on my X8,and i want to go to market and download some apps,so when i open market,it pops out this log in thing.Then,i type my gmail password,then it said network error,but i am connected to my wifi already.Then,I press try again a few times and it still said network error.Then I went to settings,accounts,and I tried to delete my account and open a new account,but it said something about not responding something like that and it pops back to settings.So I factory reset my x8,and when it reboots to the sony ericsson text,it hangs.
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May 10, 2012
i cannot open my xperia play, it stuck at Sony Erricsson Text, but i can open it when i connect it to PC or charge it, but when i remove the usb chord or charger it restart right away, and it will stuck again in sony ericsson text, why my xperia become like this?
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Sep 1, 2010
I have Sony Ericsson W580i. My cell phone circuit was damaged because of getting wet by car perfume. How to get solution for the same. If anybody have idea about getting circuit replacement and from where I can get it.
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Sep 5, 2010
My w595 turned itself off and is now turning on and off whenever I try to turn it on. The buttons light up and the phone vibrates every couple of seconds but cannot get past the logo screen. If I can get my phone to sync with my computer in 'phone mode' the repair setting in PC suite may fix this problem but I can only connect in 'Mass Storage' mode. Can I update the phone in any other way?
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Nov 5, 2011
I have downloaded the Bridge for Mac software but I can't work out how to transfer my itunes music to the phone. I have plugged the phone in using the usb cable but the phone doesn't appear as an icon in itunes or in the Bridge software window.
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Jul 22, 2015
I was currently on a mod and it keeps on freezing so i decided to revert to stock. Now, when i wiped phone using recovery tool, it is stuck on SONY logo and will not continue to boot. I have also tried to go recovery but it won't.
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Jun 22, 2010
I dropped my c905 the other day and want to back up my files to the pc suite before it goes for repair and they wipe everything off my phone memory like important dates on the calendar, but how can I do this when I can't see a thing on the screen? HELP.
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Feb 29, 2012
my phone wont start! It stays stuck in the sony ericsson logo during startup.
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Oct 24, 2010
I think I have bricked my phone I don't know how. I press the power button on top and get normal buzz then Sony Ericsson in white letters on black background and stays there. Tried reset by turning on top button whilst holding middle button, no good. Tried holding back button whilst plugging in usb charger cable no good (LED wont even come on to indicate charging) tried with sim card in and sim card out, no good. Tried with memory card in and memory card out, no good.
Wanted to load new firmware update from SE support site - before I have updated with no problems held back button whilst plugging in usb cable and released back button when told me to on screen but now it seems there is a different way to update through pc companion now, well it tells me to pull down the notification bar but how can I do this if the phone wont even get to the normal screen with notification bar? How can I go back to the old way of updating firmware using SE update or do I have to do it through companion software now.
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Aug 28, 2010
This week I have been having problems with the above phone, when I try to charge (using the charger supplied with the phone) it is fine for about 1 hour then I get a messgae that their is a charging error. I have checked my phone has the most up to date software, and tried phone repair using PC suite, which also fails. Am currently only able to charge via USB, which takes ages. Have only had the phone for a year - and still have 6 months to go on my contract.
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Dec 28, 2011
X10 stuck at "sony ericsson" boot screen...Then it shows an image of camera with blue arrow down pointing phone... after it shows "Sony Ericsson" boot screen again, what follows black screen like being shut down. Looks like the battery consumption is increased, cause in couple of hours it starts beeping red light... Today is 4th day since it`s started.
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Nov 26, 2010
After i reinstlled the phone when it started it gets stuck on the Black Screen saying "sony erricson" and it will not connect to companian..
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Oct 25, 2011
I've done the backup and then using the PC Companion to repair but somehow its going halfway only. It appear that they cannot repair it because of....i cant remember the thing. They give me the link to /support....i think it is somewhere here. Anybody knows where should go or how am I going to finish the repair?
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Sep 9, 2011
i recently purchased this x10 thinking i could repair it. It show's absolutely no signs of life. Plus it has a cracked front digitizer. First thing i did was buy an external battery charger and another battery thinking that might be it..but it wasn't. Next thing i did was buy the usb to phone chord to use the repair features provided by SE, but the computer does not read the phone at all. I've tried following the steps provided by the companion software but nothing. I even tried holding the back button while connecting it.
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Nov 26, 2010
I am having some major battery draining issues since patching to Android 2.1, which I have noticed many other users were experiencing too. I found, in another thread, that using the repair tool may solve the problem (it had worked for other users), so I figured I would try it. Unfortunately, the repair tool goes through a preparation process, and then fails. It says "the update of software has failed. Please consult a technician". And yes, I have mounted my phone properly before running the process - I am not technologically challenged.
What I would like to know is how can I correct this problem, if any others had experienced the same issue, and how they worked around it. I would prefer NOT to read all the the responses from people that have nothing better to do with their time than write hate-mail about this phone, and how you are going to go demand a refund.I just want to fix it so that my battery works for a couple/few days again, and I can run the repair tool to get my phone back to normal.
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Feb 26, 2015
i have a xperia z3 (D6653) which the switch sends me the message of the software update failed. That make sure your phone is connected to the computer and try again.
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Nov 30, 2011
I am (was) the owner of a Xperia X10. Unfortunately in late 2010 I had the common fault of the phone not charging. So I sent of my phone to get repaired at the Sony Ericsson accredited repair center, SBE. About a week after sending it of they said that the damage was covered by the warranty and that they would send me a brand new replacement X10. However, when I got the phone back the memory card was missing. When I rung up to enquire about it's whereabouts they had no idea where it was and refused to replace it, even though on the form I sent with the phone I declared I had sent the memory card. Obviously I was angry, since was there was literally nothing I could do about it. I got over that. However, about a month ago the exact same fault occoured. Since I knew the damage was covered by warranty and the chances were that a I would receive a new phone I was all to keen to send it off to SBE. With the knowledge than my memory card had been lost last time I used SBE I was extra careful to only send items which could have attributed to the fault. These included the phone itself, the battery and the charger. After about 2 weeks of it being away (I posted it on next day special delivery) they finally got back to me with the news that the fault wasn't covered by the warranty. Clearly I was pretty angry, so I phoned orange, who advised me to have it sent back and then take it in to them to have a look at. £10.00 later and my phone was sent back to me... missing the charger. I was fuming! And once again, because I had no proof that I had sent it they refused to help me in any way shape or form.So, if you break your Sony Ericsson, please, think before you send it of to SBE. Read around, I'm not the only one who's had a bad experience with SBE. I can't believe they are still accredited by Sony Ericcson.
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Apr 13, 2012
We have alerted a lot of bugs in 4.0.4 so SONY TO UPDATE OUR FIRMWARE AGAIN?
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Aug 20, 2010
It is safe to use the repair option for the OS of the PC companion. I want to use it as my phone is acting a little bit strange.
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Jan 9, 2011
Can we still repair our phone using SEUS or PC Companion?
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Nov 30, 2011
I was trying to repair my phone using the PC Companion, when the phone shut off during the update, and now whenever i turn on the phone, i get a screen showing a phone, along with a triangle with exclamation point in it, then it promptly shuts off.
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