I have sent my Xperia Play 2 weeks ago for repair and it has not come back.The problem was that everytime i slide the controller, the phone turns off. In addition, the touch screen does not work! The man at the service centre said it would take 5 working days or more and it has been 2 weeks.
View 4 RepliesI was trying to repair my phone using the PC Companion, when the phone shut off during the update, and now whenever i turn on the phone, i get a screen showing a phone, along with a triangle with exclamation point in it, then it promptly shuts off.
View 5 Replies View Relatedi recently bought Neo v and it's only 3 weeks old.When i use internet or speak for 20 min it gets heated like a boiler and I have updated my mobile to ICS.Feeling really very disappointed with it.When i asked my retailer about it he gives a wierd answer stating that every smart phone gets heated up quickly,but my friends who are using Neo V dosn't face this problem.It's really sad within 3 weeks i am facing this problem.
View 2 Replies View RelatedI have been trying to back up my phone for a number of weeks now but keep getting error messages.I've restarted my phone and restarted the back up process, but keep getting this message.
View 9 Replies View RelatedMy Xperia Z2 crashes every 2 weeks and the only way I can fix it is to do an online repair, after crashing it sometimes won't get past the loading screen and if it does no apps work, if I can fix this without buying a new phone that would be great.
View 1 Replies View RelatedI've done the backup and then using the PC Companion to repair but somehow its going halfway only. It appear that they cannot repair it because of....i cant remember the thing. They give me the link to /support....i think it is somewhere here. Anybody knows where should go or how am I going to finish the repair?
View 1 Replies View Relatedi recently purchased this x10 thinking i could repair it. It show's absolutely no signs of life. Plus it has a cracked front digitizer. First thing i did was buy an external battery charger and another battery thinking that might be it..but it wasn't. Next thing i did was buy the usb to phone chord to use the repair features provided by SE, but the computer does not read the phone at all. I've tried following the steps provided by the companion software but nothing. I even tried holding the back button while connecting it.
View 1 Replies View RelatedI recently flashed my x8 with a custom rom and after rebooting my x8 got stuck on the "Sony Ericsson". I have tried more than 4 times with different PCs to repair the phone with PCC but anytime i try i get an error message shown below.I dont know why it has to be like this, because this is not my first time repairing my x8 and even though sometimes i do get an error message but when i try for the second time it works.My Phone is not "Dead" and i seriously need help. I was thinking, maybe this error is because of my internet connection or my pc, but that doesn't seem to be the case.
View 8 Replies View RelatedI am having some major battery draining issues since patching to Android 2.1, which I have noticed many other users were experiencing too. I found, in another thread, that using the repair tool may solve the problem (it had worked for other users), so I figured I would try it. Unfortunately, the repair tool goes through a preparation process, and then fails. It says "the update of software has failed. Please consult a technician". And yes, I have mounted my phone properly before running the process - I am not technologically challenged.
What I would like to know is how can I correct this problem, if any others had experienced the same issue, and how they worked around it. I would prefer NOT to read all the the responses from people that have nothing better to do with their time than write hate-mail about this phone, and how you are going to go demand a refund.I just want to fix it so that my battery works for a couple/few days again, and I can run the repair tool to get my phone back to normal.
i have a xperia z3 (D6653) which the switch sends me the message of the software update failed. That make sure your phone is connected to the computer and try again.
View 5 Replies View RelatedI am (was) the owner of a Xperia X10. Unfortunately in late 2010 I had the common fault of the phone not charging. So I sent of my phone to get repaired at the Sony Ericsson accredited repair center, SBE. About a week after sending it of they said that the damage was covered by the warranty and that they would send me a brand new replacement X10. However, when I got the phone back the memory card was missing. When I rung up to enquire about it's whereabouts they had no idea where it was and refused to replace it, even though on the form I sent with the phone I declared I had sent the memory card. Obviously I was angry, since was there was literally nothing I could do about it. I got over that. However, about a month ago the exact same fault occoured. Since I knew the damage was covered by warranty and the chances were that a I would receive a new phone I was all to keen to send it off to SBE. With the knowledge than my memory card had been lost last time I used SBE I was extra careful to only send items which could have attributed to the fault. These included the phone itself, the battery and the charger. After about 2 weeks of it being away (I posted it on next day special delivery) they finally got back to me with the news that the fault wasn't covered by the warranty. Clearly I was pretty angry, so I phoned orange, who advised me to have it sent back and then take it in to them to have a look at. £10.00 later and my phone was sent back to me... missing the charger. I was fuming! And once again, because I had no proof that I had sent it they refused to help me in any way shape or form.So, if you break your Sony Ericsson, please, think before you send it of to SBE. Read around, I'm not the only one who's had a bad experience with SBE. I can't believe they are still accredited by Sony Ericcson.
View 2 Replies View RelatedWe have alerted a lot of bugs in 4.0.4 so SONY TO UPDATE OUR FIRMWARE AGAIN?
View 3 Replies View RelatedOK, did something really stupid i.e. changed my security pattern late at night and now cannot unlock my xperia z3 D6653. It's in airport mode and I've tried everything else.
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So it is a hard reset I'm after. As per instructions I've downloaded Sony Bridge for Mac, installed and had it running, came stuck at stage where you "hold volume down and connect phone to mac". What shows is an icon that informs me the battery level of my phone (I checked it's over 80%) and goes no further.
It is safe to use the repair option for the OS of the PC companion. I want to use it as my phone is acting a little bit strange.
View 8 Replies View RelatedCan we still repair our phone using SEUS or PC Companion?
View 9 Replies View RelatedI have kind of dropped my xperia and the screen have ckraked from the inside only (i mean that from the outside it's soft as it was,but in the inside it's cracked) and the LCD is alright buttouch screen does not work in most of the screen area.
View 3 Replies View Relatedwhy does PCC says that update is a failure? before the update it repairs my phone but after it does not.
View 2 Replies View RelatedI have Sk17i phone and recently the screen of it got damaged. But now as per service center, It will cost me 11k rupees for the repair. The phone cost is 13.5k? How can the maintenance cost be too high?
View 4 Replies View RelatedI have upgraded my SK17i to ICS when I first bought it and update it again with 587 update last months. But my phone have this lag problem so, I thought I repair it via PC Companion today. The problem is, phase 3 (updating) phase doesn't seems to progress. The progress bar is at zero for an hour now and my internet is connected.
Update: This is taking too long for me to wait, I'm cancelling the update by clicking the [x] button. I hope it doesn't touch anything on the system and just downloading the update file.
Update 2: I cannot boot my phone now, it shows yellow triangle with exlamation mark.
I moved my some apps to the sd card. When I reboot my phone may I be able to carry them to my phone or its just one way.
View 10 Replies View RelatedAre these 2 functions similar or different? repairing the phone only takes 4 minutes and according to pc companion this will replace my current software with new. While update service takes less than an hour and downloads a software that will also replace my current software? which of the two will probably fix the software issue that i'm having regarding SMS reception?
View 3 Replies View RelatedToday i tried to repair my xperia ray. I have 4 mbps connection. It takes more than 4 hours to download the updates. Still its running .. why? i checked the connection in speed test, it show correct speed of my connection.. What the **** is this? How to resolve this? is this will affect the phone if i install / repair my phone now in this condition?
View 2 Replies View RelatedIt may charge from 30% to 100% in 3 hrs and a half
View 7 Replies View Relatedafter updating my xperia ray to ics, it takes a little bit time to open the dialer/phone, whn i press the dialer/phone to make calls it takes 3-4 seconds sometime
View 1 Replies View RelatedI have updated my phone to 2.3.4 and started to have this problem, my phone takes a while to wake up ie: when pressing the home button or when the phone rings the screen takes 1.5-2 seconds to light up!
View 2 Replies View Relatedwhenever i open the album, it takes a lot of time (approx. 0.45- 1 min) to display all the pictures. I have less than 100 pictures.What could be the reason for this? Also, Is there a way to change the view option for pictures from Thumbnail to List, Icons etc?
View 1 Replies View RelatedSince the update Screen Auto-rotate takes forever, if at all, can take any thing from 3mins to me having to use the red button to turn the phone off?
View 3 Replies View RelatedI'm using Z2 for more than a year. My problem is that the quality of front camera's photos are too bad. Yes, it is only 2.2 mp but my previous phone (Samsung Galaxy S2) was not taking pictures as fuzzy as this one although it was 2.0 mp. I'm not sure about this problems duration. I think it was better last year. Thus, maybe upgrading system or something like this affected on camera software. I want to take nice photos with both cameras.Â
View 5 Replies View RelatedFor some reason my update is running for a long time now.It says"Preparing" for almost an hour now. No error messages or such of any kind.
View 5 Replies View RelatedMy message notification tone used to play all the way thru when I received a message now it only plays two seconds then cuts off I have tried changing the tone but they are all the same.
View 1 Replies View RelatedAfter 6 months using my xperia z3 approximately, I saw a single dark faded spot on each of my pictures and just recently another spot is on every picture taken. I have no clue what caused it. I cleaned the lense and it didn't work.
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