Torch :: Cannot Verify Blackberry ID
Sep 4, 2011
I just got a Torch 9810 and am trying to verify my blackberry ID but every time I try to login I get this message: "Unable to login to your Blackberry ID account". I have reset the password, and still does not work.I have uninstalled and re-installed the blackberry app world but still get the same message
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Sep 26, 2012
I have a "verify blackberry id password" message on my bold 9900, unfortunately, I can't remember my password.I clicked on "forgot password" and it apparently sent a new one to the user email which is no longer valid, therefore I can't access it.
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Aug 22, 2012
I realized at work today that I had not received any email from my hotmail account in a couple days. I tried veriifying the email on my Blackberry Pearl but receive a mesaage stating my password is incorrect. Since I had to verify my email to post this message my password is apparently working from an internet connection. I have looked at the other posting and tried the host routing table register and taking the battery out but am still unable to register my email. Is there anything else I can do to try to fix this?
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Dec 13, 2011
I received an email from Blackberry telling me to verify my gmail password. I tried to verify my password for the next week without any success. I receive a 4 or 5 digit code via sms but when I copy and paste I'm told I need a code that ends with 13.
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Dec 29, 2011
Torch 9860. From device unable verify BB id account. But browsing App World with same username & password
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Aug 28, 2012
How can I verify if my BlackBerry Torch 9800 is new or refurbished?
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Apr 16, 2012
Had my BB for over 1.5 years and had the same emails the whole time. Today I stopped receiving emails and got a message from BB asking me to verify my addresses/PWs through the set up. Problem is each time I put in the details it says 'Username is invalid. A user name must be at least 4 characters.' it's a full email address so is more than 4 characters!
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Jan 7, 2012
i have just got a reconditioned BB torch after my previous one couldnt be repaired. I have set it up fine, except when I try to log in to BB App world it says it is having trouble connecting to the BB App world server, Verify your network connections and try again.
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Oct 31, 2011
I had to switch back to my BB8300 because my torch messed up. I just updated everything for my torch and now my email won't verify. I am back to using my BBTorch 9800 and the message I keep getting is: Sorry, unable to continue your session. Please log in again. I keep trying to log in and get the same message.
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Feb 1, 2012
I am not able to verify my blackberry ID in my device.. It gives me a message that I have to enter the user name associated with this smartpfone.. I have noticed that the screen name is different when I log in the blackberry wesite then the one on my phone..
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Oct 20, 2011
I just got my blackberry a couple days ago and it's driving me nuts trying to get this set up. I'm pretty techno savy, but not when it comes to this phone.
I set up an account through the blackberry but then I couldn't for the life of me remember what password I put on it. So that became a nightmare and I ended up deleting that account and set up a new one through the computer.
Now whenever I try and log into this, like app world to try and get things set up and started - I get the error message "enter the username associate with this smartphone".
So I enter in the new username/password I set up and it doesn't work So of course I did try getting all the blackberry programs set up on my computer and hook the phone up to my computer - but my house is a dead zone for cells - so I can't get it set up because I can't access my 'data plan' in my house.
I've registered my phone, I've taken the battery out all that fun stuff - but it's still not working! This is driving me BONKERS - I can't set up emails, bbm anything because I can't log into my account
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May 1, 2011
We lost our BES serer at work and had to set up a new one. To re-activate my device i was required to wipe it. I am now back on the network, but have lost my internet email account. I go to the setup screen and my 3. Accounts show. I am asked to verify but get the message that 'your session cannot continue'. I cannot re-activate the accounts, or delete them or add new ones.
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Nov 4, 2011
Can anyone help me with the problem.... I keep getting the messege "Blackberry App World is having trouble connecting to the BlackBerry App World Server. Verify your network connections and try again (Error Id: 30637)"
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Aug 22, 2011
I haven't had any problems with my blackberry torch when I first got it having set up all my email accounts fine. Now however, I received a message asking my to verify my email address, so in setup, email accounts, there is a list of my accounts. When I type in the password and type verify - I get a message "sorry, unable to continue your session."
Looking online, I've read that I need to register my phone with 02 my service provider. So, when I go to the correct page and enter my pin and IMEI for my phone I receive another message "Your account is not accessible via the HTML browser..." Again, looking online this is due to my phone automatically registering.
I have seen that you can change this in the same email account option where you add emails, but, when I click on the email account option like mentioned before, it presents me with a list on my emails to verify but no other options. I don't know what I need to do now to start my emails coming through again.
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Jul 11, 2012
I cant log in my blackberry id. It always says "unable to login your BlackBerry ID account". It worked before that's why i dont know why it wont log in now. I have tried rebooting my phone several times but still it wont work.
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Jun 7, 2011
I updated my blackberry app world,,,the phone restarted and now i cannot se app world and the yahoo messeger as well.
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Aug 21, 2011
My Torch will not boot up. I take the battery out for 30 seconds and when I reinsert it the word Blackberry appears then it goes black and the red lights at the top go on.
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Sep 2, 2012
I have had my blackberry for 18 months and not experienced major problems with the phone until now. I have battery power indicated on my phone but for some unknown reason when I take pictures, browse facebook or can be mid conversation on my phone when it crashes. I plug it in and my phone still shows about half a battery remaining so I don't understand why my phone crashes.
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Nov 29, 2012
I had updated my blackberry world application & after the installation is complete the device rebooted , the problem is that I can't find the icon , I found the app in the application management , but can't find the icon & I can't run it at all
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Nov 6, 2011
I have been trying to setup BBM on my phone, somehow i have created a username with no other information attached. Since then i have created a legitimate account with a different user name, but i can't work out how to remove the fake account to activate the BBM service.
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Apr 12, 2012
I would like to know why is Blackberry freezing all the time?
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Feb 25, 2012
i have a blackberry torch 9810 with the new os. over the last week i keep losing my blackberry services. how can i fix the issue
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Feb 22, 2012
My Torch was in the process of rebooting to save a deleted program. I had it hooked up to a charger (on the wall, not USB). It crashed twice while booting up, and on the third try the boot-up progress bar stopped 2/3 of the way across the screen and never moved. Then I got a message saying "Error 102, Reload Software." I downloaded Desktop Manager (version 2.3) for my Macbook, but the program wouldn't recognize my BB when it was hooked up with the USB. I tried pulling out the battery, changing USB ports, reinstalling Desktop Manager.
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May 28, 2011
I couldn't find the icon for Blackberry App World, so I downloaded it and installed the latest version.I still can't see the icon.
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Jul 9, 2012
I have a BB torch 9800 and the touch screen keeps freezing and my phone keeps rebooting.
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Jun 6, 2011
I have recently installed the latest update on my torch, and when the process has been completed I can't access any of my email accounts or several other apps i.e. fb, twitter, rss feeds, etc.I have looked through the forums and followed the steps of registering through the mobile site, but none of these methods have worked, as an error message always appears.I have also found whilst running the diagnostic that the 'blackberry registration' field is 'no'. I have tried to register the devise using the host routing table method, but this isn't giving me any results!
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Nov 6, 2012
when entering blackberry appworld i get an message stating that app world requires the latest version of blackberry ID. After selecting update the update runs to 100% and then returns the error "the software upgrade was interrupted. please try again". after selecting close i get the following error; "Blackberry identity installation failed.
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May 14, 2012
Ive had my Torch for about 1 and a half. Recently Ive had problems with it. It turns off by itself and after it reboots it turns on by itself again it works for a bit and then it does the same thing again.
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Apr 4, 2012
I have been using Blackberry protect and App world with this device but recently it sent me a mail to validate my ID credentials. The problem is that through the device I cannot validate as its returning error of invalid password / ID.I can log on with same password and ID on my desktop PC and recognises this device but it could not communicate with it. It started yesterday. BlackBerry ID not recognized via device
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Sep 16, 2011
Had my replacement phone turn up Friday as my original froze up when left alone or when being used and i have the same problem with the referbished phone they sent me does any body else have the same problem as its not just a matter of leaving it alone as it froze a 11.45pm and was still showing 11.45pm at 7.30am
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