BlackBerry :: Torch 9810 Won't Turn On
Feb 22, 2012
My Torch was in the process of rebooting to save a deleted program. I had it hooked up to a charger (on the wall, not USB). It crashed twice while booting up, and on the third try the boot-up progress bar stopped 2/3 of the way across the screen and never moved. Then I got a message saying "Error 102, Reload Software." I downloaded Desktop Manager (version 2.3) for my Macbook, but the program wouldn't recognize my BB when it was hooked up with the USB. I tried pulling out the battery, changing USB ports, reinstalling Desktop Manager.
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Oct 8, 2012
My sounds are gone on my phone i cannot here when it rings or when i recieve an sms my sounds are enable and my software is up to date its really frustrating yesterday everything worked and today it does not work
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Apr 26, 2012
When i was updating my blackberry 9810 suddenly in the middle of the installation internet got disconnected and it frozed at 879 of 970 modules.
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May 9, 2012
my blackberry torch 9810 doesn't turn on.
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Jan 15, 2012
As my Subject line indicates our Blackberry Torch 9810 all of a sudden shut off and won't come back on. Plugged the charger in, took the battery out and put it back in, to no avail. The RED LED (left one on top) keeps flashing, first once, then after a short pause 3 more times and then repeats. I've looked everywhere to find what that sequence means and I can't locate that info anywhere.
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Mar 29, 2012
I have a [my original message: Torch 9850/9860] - WRONG, I have a Torch 9810, 7.0 Bundle 1328 (v7.00.254, Platform 5.0.0.451).How can I turn off email reception w/out deleting the stored email account information?
I tried to look in:
-> messages
->-> options
->->-> email preferences
but could not find a "send email" option??
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May 11, 2012
I would like to know if it's possible to turn my Torch 9810 into a personal wifi hotspot. I'd like to connect my iPad to the internet using my BB provider (as a "router").
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Aug 27, 2011
I've got a new Torch 9810 on AT&T. AppWorld and other programs on the phone ask for Blackberry ID Username and Password. I've entered the requested information several times but I keep getting the response "Unable to login to your Blackberry ID account" I'm at a loss as to how to remedy this. I'm on attempt 6 of 10.
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Dec 18, 2011
I am trying to access the internet using the Mobile Network? When I go to Manage Connections, I enable Mobile Network. On the top right it shows the internet signal, with 3-4 bars (it varies) with and H+ to the left of it. Doesn't this mean that the internet should work? So I try using the Browser, just typing in something like [URL] and I get the following message, "There is insufficient network coverage to process your request. Please try again later."I've tried it a few times and it still gives me the same message. I've made sure that Data Services is "On", and below where it says Mobile Network and Network Mode it shows: AT&T and 3G/H+ & 2G, respectively.
In the Service Status tab, it shows:
Mobile Voice
Status: Available
Connection: Mobile Nework
[code]....
When I bought the phone, the salespeople had told me the internet should be activated. I called them a few mins ago and they said the same thing. Also, just an FYI, when I connect to my WiFi network at home the internet works just fine. It's when I turn WiFi networks off, and leave Mobile Network "On" that the internet stops working.
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Nov 30, 2011
I suffer from the problem in two sometimes, if he came to my contact does not issue any ringing, and if you answer the call does not hear the caller's voiceThe duration of this problem that removed the battery and then do I bring it backProblem and return again in two daysI update my package to version 7.0.0.540 2290 and I'm having the same problem?This is the fault of the manufacturers of this giant company??Unfortunately, I was shocked in the device
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Jun 16, 2012
My blackberry 9810 is dead and no red light shown while charging. I have removed the battery and re inserted it severally but still not coming up. Though, the phone is about 6month old.
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Dec 9, 2011
1- when i'm using the device by itself, all indicators show that auto-switching is working when wifi is available. ok, bb gurus, i can't afford any surprises on my bill, so...is it really working all by itself, or am i gonna have to play the "disable this, enable that" game to make sure?
2- when i'm tethered, i see my device is being used as a standard dial-up modem, so clearly there's no wifi to be had. but...during tethering, is there any hardware config that allows my device to become a wifi adapter instead of a modem?
3- i think i don't have hotspot capabilities, is that correct?
btw-i absolutely love how easy it is to check service/connection status.EDIT: i just noticed that when i have wifi, the ssid shows up next to the "AT&T" on the main screen, i walked back & forth across the street and watched it change...holy-moly i'm digging this phone!
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Jul 11, 2012
I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.
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May 10, 2012
i recently saw on the website my phone can upload os 7.1 so i downloaded it to my pc but when i connect to desktop software and check it says no uploads available. I then tried doing it from the handset via options and again says phone software up to date. I am using os 6 but cant work out why it wont let me update to 7.1
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Nov 13, 2012
i bought a 9810 and this is what happens: i connect it to the charger, then the red led turns on, eventually it goes off and a little sand watch appears for like 5 seconds, disappears, and the process starts all over again.
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Mar 25, 2012
<y bb torch 9810 keeps rebooting and have also tried several times by removing the battery and start again but in vain.rebooting still goes on
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May 28, 2012
I just got a new Blackberry Torch 9810 and it won't let me add contacts. I scan someone's barcode and it says pending on my end but they never receive the request, we tried it the opposite way and it says pending on their phone but I don't receive the request.
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Feb 4, 2012
I keep getting an "Error 102 Reload Software for furhter information [URL]" message. There is a Reset button below that and when I press it, it just tries to restart my blackberry. It will load to a certain point and then come back to this Error message. I went to the website it suggests and it tells me to go onto my Blackberry Desktop Manager and reload my software. I tried to do this, but my Desktop Manager and my smart phone will not connect and so I can't reload my software.
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Jun 19, 2012
I am currently on 7.0.0.261 (B1346) with no attached carrier. I see "no updates available" option when I try to update.
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Nov 20, 2012
the phone was fine all along but all o sudden it does not wat to o on at al,no light nothing, i even swopped batteries but still nothing.
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May 19, 2012
My BB Torch 9810 is less than 3 months old. Yesterday Morning, I observed that it went off. I thot the battery was down, so I decided to charge it. Then it began the booting and rebooting and has not stopped till now. My BB pin is (personal info removed) perhaps there is something remotely that can be done.
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Jan 23, 2012
I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.
1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.
As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.
For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.
Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.
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Sep 12, 2011
i have blackberry torch 9810...my phone is not turning on , i dont known why battery is full only , i have changed battery from other tourch even i changed the battery not turing on? when i turn on torch 9810 the red led light is on for 3-4seconds , then its red led switch off , after that cursor running middle of the screen
again and again come like this , but its not turn on? i have backup my blackberry before itself..how to restore the OS or hard rest.
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Nov 17, 2011
Phantom calls. Rings once or twice, screen doesn't light up, no call on call log. No alerts set up. Tech support says to get an new telaphone number. I've had it for 12 years. That isn't going to happen.
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Jun 26, 2012
oops my torch 9810 got wet. It seems to be completely dry now. the red marks on the battery and on the device are still there, but it won't power up. What can I try? I've plugged it in to the charger and to the computer--still no luck
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Dec 5, 2011
how can i update my Torch 9810's OS to OS 7.1?
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Dec 29, 2011
My phone keeps freezing up with the system is busy symbol. Its been happening every other time I try to scroll or hit a key. I wait and/or take the battery out tounfreeze it. This makes my phone practically useless.
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Dec 5, 2012
I've been having trouble charging my 9810. When I plug my phone in the charging bolt doesn't show up on the battery, instead I get the usb symbol on the battery. I have to keep unplugging and then plugging my phone and after several tries the bolt shows up and it begins charging my phone.
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Aug 20, 2012
My brand New Tourch 9810 keeps on freezing up - I have to take the battery out in order to get it working again - I can not get onto Facebook, my BBM's doesnt go through, Sms' doesnt go through and when I tried to make a call it says - Call failed. I can not receive calls either - it goes straight to voicemail.
I can not send pics via BBM either - although it show send on my side - the receiver never gets them.
I really like Blackberry but are so frustrated that I want to get another make of phone!
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Jun 15, 2012
I have a 9810 from ATT with OS 7.0 , when I tried to update OS to 7.1 using BB Desktop software , there is no 7.1 version available. The only update available is a higher version of 7.0. What should I do to get OS 7.1 ?
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