Nokia :: Ovi Suite / Map Download Error
Jun 23, 2010
I have Nokia E71 and I'm trying to download maps on my phone, but everytime when I'm trying to do it there is "preparing to download" and after there is always information that connection time is to long. I have newest version of programs on PC and application on phone. Do u have any idea how to solve that.
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Mar 16, 2010
I was not able to download Nokia OVI Suite since Friday (12march10). Result was always the same: stop at 99%. I've tried different browsers with no success. Seems like sum hashes doesn't match. Meanwhile I've downloaded many other files from other sites without problem. I don`t believe the problem is in my comp. I use Windows7 enterprise and I have high speed internet connection (20Mb).
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Feb 15, 2010
I want is to download the latest software for my E52 (no disk with purchase) and I cannot find the download button. I've been taken through connecting my phone with my Mac but that's as far as it goes.
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Jan 2, 2012
I have been in Kuwait for four months now. I have used Nokia maps without any problem. But a few days ago, i was updating Kuwaiti map and voice guidance via Nokia suite and I lost both the msp snd the voice guidance. I tried to download them through Nokia suite but with no success. The following message is always shown:Couldn't connect to the service. There seems to be a problem with connecting to the online map service. If the problem doesn't go away, please try again later.
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Feb 7, 2010
When I try to use Ovi Suite's own software updating feature, it can't download the update completely but after 16M/16M informs me about server/firewall problems. I alternatively tried to use my web browser with star downloader and after downloading everything it tries to catch file info from Nokia but then the connection is dropped. I had the same problem with PC Suite, so problem is probably how my computer and Nokia support site discuss together. But is the solution (as Nokia support QA suggest) to drop your virus software and firewall down. For me that sounds quite strange. Any help?
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Nov 5, 2011
is it justt me but i'm still unable to dowload or update maps using ovi suite ?i have a c5-04 and i tought that the new ovi suite would have resolve the persisting problem.i have try to erease the maps folder, reeboot, retry to update maps, but stil got message telling me that there is newer maps but it's impossible to dowload any.it was working just fine before the last 2 ovi suite update.Main reason i have a Nokia is the GPS option but now love is just fading away and it's deeply annoying.
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Jun 30, 2012
Ok. I am using 5800 xpressmusic. Today (30.06.2012) I updated my Nokia Suite to the latest version. My phones software version is up to date too. After update I decided to update my Maps too. But during update it said " no internet connection" and stopped to update process. There were no internet connection loss at that time because I was surfing internet. I tried again. This time it opened the list of maps (because my maps has gone during failed update process) But it could not download any maps. Nokia's circle is turning but no data is transfering. I tried Nokia Suite from Nokia Beta labs. After that I uninstalled/reinstalled nokia maps from my phone...[URL]
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Jun 26, 2010
I Have NOKIA N95 {first version}.
I M trying to connect iT through USB CABLE to PC.
I M using WINDOWS 7
But i cant connect it.iT Doesnt Respond.
When i connect the cable it asks for option & then i select PC-SUITE.
In the phone nothing gets displayed, not even a USB logo & phone is not connected through pc-SUITE.
But it connects very well through MASS STORAGE.
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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Mar 21, 2010
i cant sign in to the ovi in ovi suite.it says that i dont have internet connection but i can browse anything in the web?any help?
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Mar 7, 2010
Symptoms: Synchronising of Contacts unsuccesful.
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Aug 19, 2010
I use windows 7 64x and during installation the following error occurs [img]/discussions/attachments/discussions/ovisuite/2862/1/OVI%20Fail.jpg[/img]
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Jun 20, 2010
I am not able to sign into Ovi, from the Nokia Ovi Suite. Every time I try doing that it would tell make sure the internet connection is working properly and try again(see attachment). This is ridiculous, I am always connected to the internet using wifi.
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.21.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 7.0.5730.13 (Default browser)
- Mozilla Firefox 3.6.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.5.0, Build: 3208)
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Apr 30, 2010
I have an X6 and have installed ovi suite. It has worked fine for a couple of weeks and I have been able to succesfully transfer media such as pictures and music.
Now when I click to start up ovi suite it loads the first white page then closes without any error messages. The OVI icon on the bottom right taskbar disapears when I hover the mouse over it. It will not start. I'm getting really sick of this phone and the software.
Does anyone know why this problem is occuring? Every other device I connect regularly (such as ipod, sony ericsson and 2 external HDDs have not suddenly stopped working) so why has this cheapo Nokia suddenly become incompatible?
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Jun 26, 2010
I installed connectivity cables and nokia pc suite, when I click on connect to phone in pc suite it comes up with usb not recognized and in screen box "unknown device".I have since found out via nokia forum that you now don't have to install connectivity cable driver as they are now in pc suite.Help appreciated.Also this is my first attempt at trying these installs so I may have gone wrong somewhere though I did follow all the instructions.
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Jul 15, 2010
I have done a hard reset on a nokia e66 with firmware 410. When I first connected to ovi suite the maps module showed me internal error. But it wasn't any server error or try again etc. The steps are the following:
1) Format memory card
2) Download ovi maps from nokia website.
3) Open the maps in the phone and accept all the messages
4) Connect to the ovi suite and open maps.
5) And then magically it will tell you that you need an update on the maps.
6) Now I am in this step which updating but I think it has stuck.
Shame on you nokia for all these problems for a business telephone such as e66. That's why apple is always a level ahead in its interface and is winning just from that. Simplicity just simplicity.
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May 24, 2010
Im looking one solution for a long time But I cant find. And I've got 2 weeks if I cant find solution in 2 weeks, I 'll sell my N97 My problem is about photo album sync with N97 on Ovi Suite. My ovi suite doesnt see photo albums in my N97 Ovi Suite see the all photo on N97 thats ok, but where s my Photo albums? When I connected N97 to PC, I see only one tab thats name is ALL but I cant see my photo album in my N97 I try to create a album on ovi suite and upload to N97 but I cant do.its seems like a working but dont create a album on n97 Any one has got the same or smilar problem? is this a bug for about Ovi Suite or N97 Software?
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May 10, 2010
So i connect my Nokia 5800 XM all works great, i open OVI suite and go to maps. I want to downlaod the maps for my county to my mobile phone, and there start to come some problems.when i press maps on OVI suite, on the right side of the window i see the logo of the OVI maps and its in black/white and there is a text msg: "Internal Error" and Maps encountered a unknow error, try again later.So i did try but still the same, what is wrong, how to fix it? any help?
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Aug 13, 2010
I just got a new 7020 phone which came with an usb cable but no applications disk. I downloaded the latest ovi pc suite and tried to install it. After a bit it's installing I always receive a generic 1622 error and the installer quits. Stopped the avast antivirus and tried reinstalling, still no success. The computer is an acer laptop with a centrino processor, 512mb ram and windows xp sp3.
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Jun 12, 2010
PC Suite 7.1.40.6 won't install on Windows 7 64-bit
The Installation source for this product is not available. Verify that the source exists and that you can access it.
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Aug 13, 2010
I have tried in excess of 10 times to install Nokia Ovi Suite on my PC.I have visited this site and tried all of the suggestions, removing existing software, restarting, redownloading the newest version of NOS and installing to no avail.The error message I get every time is:
Installer
Error 1327.
Invalid drive: S:
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May 28, 2010
I am trying to update FROM Ovi Suite 2.1.1.1 to the newer version. The download process NEVER ends. 2 screen shot are attached. In the 2nd you clearly see some counter overrun (65518MB / 17MB). I have already: uninstalled; download new version; installed. Same scenario.
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Feb 27, 2010
Since I've updated Nokia Ovi Suite to the latest version (2.1.0.87), due to an internal error, I can't perform sync, backup or install an available application update on my Nokia N85. Is it possible to fix it, or where can I download a previous version of Nokia Ovi Suite?
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Aug 20, 2010
i'm having error while installing Ovi Suite latest version i downloaded from the site My PC Details:
Operating System
MS Windows 7 Ultimate 32-bit
CPU
AMD Turion 64 X2 Mobile TL-56 67 °C
Tyler 65nm Technology
RAM
4.0GB Dual-Channel DDR2 @ 299MHz (5-5-5-15)
Motherboard
TOSHIBA IALAA (Socket M2/S1G1)
Graphics
Generic PnP Monitor @ 1280x800
ATI Radeon X1200 (Toshiba)
Hard Drives
488GB Seagate ST9500420AS ATA Device (Unknown Interface) 48 °C
Audio
Realtek High Definition Audio
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Apr 25, 2010
With the error: "Error 1327. Invalid Drive: P:" - Of course, I don't have a P: drive! It's a XP system, Windows and Program Files are on D:
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Jun 22, 2010
I'm running Windows XP with all the updates, I'd previously installed PC suite for a UK Nokia 5000, I've now got a UK 5230, I've connected to it via bluetooth and a USB cable, but now cant connect with either. I've tried to update or reinstall PC Suite, but each time I try I get the messageOlder version of Nokia Connectivity Driver cannot be removed. Contact support I've uninstalled PC Suite, but now it wont let me re-install it.
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Jan 2, 2010
Every time i run an update for the PC suite software or OVI suite i get an error that prevents the process from complete itself;
Here's the message i get:
Module C:Program FilesCommon FilesNokiaCodecsEmzMP3SourceFilter.dll failed to register. HRESULT -2147467259. Contact your support personnel.
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Jul 25, 2010
I want to connect my Nokia 3710 fold to the Nokia Ovi Suite. But when I try I get this. Is there a driver I need to download. If there is where can I get it from?
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Jan 26, 2010
When I got my 5800 I was incredibly unimpressed with pretty much every aspect of it. Utter rubbish.I went online and checked out Nokia's Ovi store and there were about 3 apps there, none of which any good.
Thought I'd use Ovi again today. I couldn't remember what password I used so I went through the password retrival service on my phone. To do this you need to type in some letters displayed onscreen. Only the image doesn't work. On Nokia's phone, running Nokia's app, Nokia's password retrieval is impossible. This typifies everything about Nokia - unwieldy and clunky solutions that fail at every step. Nothing is straightforward or simple to use.
Finally logged on (after going on my PC). Logged on via my phone, went to download an App and "Cannot download due to an error".
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Aug 30, 2010
On June calendar sync worked fine between my E55 and Outlook 97. After my summer vacation sync doesn't work.
Now I get always error message: "Reconnect the USB cable or connect via Bluetooth. Then senc again. Error code: 8004fced" I have tried with cable and BT. Already I have reinstalled Ovi Suite and I have flashed my E55 again but these didn't help. Sync working with contacts, messages and pictures.
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