Nokia Nseries :: Tap Screens Not Working Consistently

I have been a long standing and loyal customer of nokia and virgin mobile, but when you get a product like an n8 and when you have to go thorugh so much hassle with it in using it, problems with battery recharge, tap screens not working consistently etc, and then when you have to go through hoop after hoop in trying to get something fixed it just isnt worth it any more.Nokia and Virgin mobile have lost vtheir way in the basics they have forgotton who keeps them in business and for that we all now suffer.I can choose in the future to never use another nokia product and I can choose never to fly virgin or buy any virgin producy ever again. I feel pretty good now realising taht I have that choice.I need to go back to using the land line, you know, thats the one with gthe phone cponnected to the wall.