Nokia :: N97 Non Functional Touch Screen?
Jun 14, 2010
I'd really appreciate someone's help. I wanted to apply a new clear coat on my phone and after putting on the coat and the battery back in the phone, the touch screen will not work almost at all. There is no selection happening on the interface where I touch and the phone cannot be used.Could someone give me some clue on what might be wrong with the phone?
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Feb 1, 2012
I'm not sure what happened but my touch screen isn't functional. Buttons work but the touch screen is not opperating like it should. I had plenty of battery life left. I tried restarting it a few times, but the touch screen won't work.
Nokia phones (Owned 1999-Now):5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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Feb 12, 2010
I just bought the new Nokia 5233 phone.Whenever the phone is locked and I set a alarm. There is no way i can stop the alaram other than to reset the alarm manually by alarms-> edit.
There will be two touch buttons that apper on the otuch screen. One to stop and other to snooze the alarm. Even If press them, it wont work. The alaram keeps ringing. I even tried clicking on the green button and the menu botton at the bottom. Still no use. I cant even unlock the phone. Only thing i can do is press the red button at the end, which will snooze the alarm. After this, I have to manually change the alarm time.
The same thing happens even with phone calls. I cannot use the touch button that apper on the touch screen. I have to use the green and red button at the bottom.These problem come into picture only if the phone is locked. Otherwise it works fine.
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Jun 29, 2011
Anyone got problem with emails not being updated correctly?Have 3 POP3 accounts in my E6 and tested sync "soonest" and "15min" and never updates it for new emails, not even when i hit "z" it seems to sync correctly.Even sometimes it does, the overview screen/Home screen is stuck with preview from old emails.Hate this because if the email does not work properly it is completely useless for me. This works perfect on my E71 and E72.
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Jan 14, 2010
I'm a 1st time owner of a brand new 5800, this is my first experience with a touch screen phone and I was wondering since the screen is plastic and I absolutely hate scratches on my phones anywhere but especially on my screen, is there a way to put a screen protector on the screenof the phone and have the touch screen still work, will it be less sensitive or will it work at all?
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Apr 18, 2010
My HTC Touch Pro (XV6850) screen no longer works when I touch it. Is there an replacement digitizer for it? Its the XV6850 version for Verizon.
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Feb 8, 2010
Couldnt use touch screen at all suddenly today, I reinstalled the latest firmware update but it didnt help so did full reset and now Ive got the countries screen but can only scroll down 3 countries and cannot select any (select and cancel dont work) also the media bar keeps randomly flashing onto the screen. Anyone any idea what's causing this? It hasnt been dropped or anything, first I knew was I couldnt turn off the alarm this morning. I dont know how to go about getting it repaired as it was a competition prize in july 2009 and didnt come with any warranty documents.
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Jul 8, 2010
I ve got an n97 and had a problem were couldnt turn it on went on the forum and said 2 reboot with the 4finger salute now it turns on but havent got no touch screen.
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Jan 28, 2010
I have the 5800 XpressMusic and a few days ago the touch screen stopped working properly.When the phone has been off for an hour or two everything works fine for the first couple of minutes, then it stops recognizing presses/unpresses and holds a lot. For this reason it sounds to me like a software fault but the guy in the local phone shop reckons the screen is pressed in and needs to be physically repaired.Any ideas?
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Aug 10, 2010
I have had my N900 for about 6 months and I have had the following problem on 3 occasions.The touch screen goes totally haywire. I try to select any link and the screen will jump. the multiple screens will not centre. Sometimes it will go into screen maintenance mode. a lot of the time nothing at all will happen.I noticed it happened most when the battery was almost totally run down so a full charge seemed to do the trick or it would cure itself but today it has happened with half battery life.I tried to flash it but I am unable to even select a mode for the phone to connect to my PC. This obviously means i cant run a reset, i cant back up my files nothing!Has anyone else experienced this problem and what have you done about it? I am at the point where the phone is going back to Nokia for a repair and a letter will accompany it.
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May 14, 2010
My N97 touchscreen sometimes freezes when I get a call. I try to unlock the phone by using the keyguard key [coz the screen is frozen] but nothing happens. I also try the call buttons and they also don't respond.And could Nokia, please, change the setting on the display light after a call in the next update. The screen goes dark after the call that you cannot see the call duration at the end of the call. Its highly annoying!!! [At least to me since I have to monitor my calls since I roam alot]I do have the latest version of the Nokia Software installed on the N97 and everything else is working fine.
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Nov 26, 2011
The touch screen suddenly stopped working from last night It was still working at 2 am when i went to bed to set an alarm.This morning i wouldnt press anything..I tried hard reset byholding odwn the 3 buttons, and now it askes for choice of language and i cant press anything.I also tried restoring it using Nokia Suite, and nothing has worked. I think it might have been a hardware problems.Right now it is still udner warannty. Is there anothing i can do before i bring it in? I currently live in hurstville (NSW) i dont know how ot use the "find a store" it keeps giving me stores in sydney CBD.
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Sep 22, 2011
I have purchased Nokia C6-01 in March 2011 and faced a serious problem from 17 Sep 11 that my phone touch screen freez several times when I have received calls or SMS or in apps running. I called for Nokia Support in Careline and also support mail, they assist me to reset the factory settings and reinstall the latest software. I did those tasks but unfortunately the Handset remains in same problem. After that I took it in Nokia Care Center, they took time day long and reinstall the software again claiming that the problem might be in software update, after they returned my set and before I reached my Home the problem again arised.
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Sep 22, 2011
Nokia this time has let me down especially on this phone. They have proven to have failed these touch screen phones. It is my first time to by a nokia touch screen phone and now the touch screen is not working any more. I tried to update the software to version 6.but no change. I feel robbed by nokia as I wasted my money on this phone. Now I can not unlock the phone, I have to switch off the phone and I cant type or save a number,I cant view missed calls and messages. I have send it to techinicians but all the touch screens they tried did not work It records 3gp video files only not mpeg4?
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May 27, 2010
I will be ordering a replacement touch screen for my N900 (stopped working for some reason). Was wondering if anybody else wanted to replace theirs. If there are enough people will try to get a better deal, if not 1 touch screen is around $62 Canadian plus shipping.
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May 7, 2010
When typing a message or selecting a location on the menu it often takes me up to six pressings on the screen. When I first got it the phone was perfectly fine but now the phone seems to be ridiculously frustrating, time consuming and has no purpose to me at all
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Nov 25, 2012
Have anyone else noticed that when you plug in the charger the touch screen slows down and doesn't respond properly especially with swiping and scrolling? E.g. instead of swiping it selects item.Try it with lists or a webpage and you should notice that, if you have the same issues.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone.
The new version is **bleep**.Also, when I set an alarm, I can't silence it, or stop it using the touch screen.This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it.
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Feb 8, 2010
How to know how can i change touch screen tone ( beep tone ) in nokia s60v5 !where is it ?
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Mar 19, 2010
Since upgrading the phone to V21.0.045 I've had intermittent problems with the touch screen vibrate stopping working, which has fixed itself after a reboot. Also the unreliable slide lock problem has returned with this update. Now, as of this evening vibrate and even the small kick given when you switch on has stopped working. Not fixable by a reboot or taking the battery out.
I'm wondering if this is a hardware issue, simply worn out after 7 months or to do with V21? Can't reinstall V21, the new version of updater won't let me do it.
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Apr 26, 2010
I have updated my mobile 5800 xpressmusic firmware to V50.xx. After the update, whenever I receive calles, I am not able to answer the calls by touching the screen, when I get call, I am seeing 2 option in the screen
1. Answer
2. Unlock
if I touch the option "answer" it is not working, I need to unlock first then need to touch the "answer" to attend the call,can some one help me what could be the probem?
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Aug 11, 2012
My Nokia 808 vibrates every time I touch the screen. I can't figure out how to turn it off.
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Jan 22, 2011
When I charge my N8, the touch screen function stops working. If I have a video playing, it continues to play, I can change the volume and the home/menu key works, but touching the screen has no effect until I unplug the charging cable.
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May 11, 2011
while on holiday in Asia I put my phone to water tight plastic bag after 5 minutes when I managed to get of the boat to the shore and taken the phone of the bag the touch screen stoped working, all other keys are working perfect could still take pictures press the Menu button, power botton, volume buttons but noting happens when trying to touch the screen.
I have done format (3 fingers) but still the same touch screen not working.
Found this on the net:[URL]...
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May 14, 2010
My N97 touchscreen sometimes freezes when I get a call. I try to unlock the phone by using the keyguard key [coz the screen is frozen] but nothing happens. I also try the call buttons and they also don't respond.
And could Nokia, please, change the setting on the display light after a call in the next update. The screen goes dark after the call that you cannot see the call duration at the end of the call. Its highly annoying!!! [At least to me since I have to monitor my calls since I roam alot]I do have the latest version of the Nokia Software installed on the N97 and everything else is working fine.
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Jul 6, 2012
my nokia n97 mini has just started vibrating every time i touch the screen, and it's driving me crazy!. I've checked that the touch screen vibration setting is off, and it is, and have tried turning it on and off again, and turning the phone off and on again. I've had the phone for a year and this problem has just begun in the last few days.
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Apr 5, 2011
I was a proud owner of the Nokia X6 since June 2010 till now recently. Every time I send an SMS or edit a contact, it restart itself. Everytime....
I took it back to MTNSP and they told me it cannot be fixed and they gave me a new handset.
The new handset: Now its a new problem, everytime I download software from Ovi, it start hanging, touchscreen not working. I switch it off and on again and it works for about 30 seconds and hangs/freezes. It does this everytime. I tried to delete the programs again but it keeps on doing the same thing. I tried to scan with antivirus program but still no solution
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Jun 12, 2012
I just purchased a nokia lumia 800. But i have noticed a problem with the touch detection on the screen.
When i swipe (ex. for scrolling on the app list) then the phone some times detects the swipe as a tap, and then might open an app og an URL, or what ever is under my finger when it happens. This behavier is very random, and usually happens at the start of swiping (eg. detects me putting my finger on the screen and not lifting it again, but swiping, as a tap).
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Mar 30, 2010
I posted this in the wrong forum earlier like an idiot. If you see it please disregard. I didn't know how to get it deleted, I'm still a newbie as if you couldn't tell. My Sprint Touch Pro's touchscreen slowly died today. And I was wondering if anyone had any advice on what I should do. I bought it on eBay and apparently the warranty is non-transferable so that's void. I have it on Boost so I'm guessing going to Sprint is out of the question also.
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Jun 4, 2012
iphone has been very sensitive to my touch. Is there a setting or function to adust the touch on the touch screen?
Info:
iPhone 4S
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