Nokia Lumia :: Incoming Call Shows Incorrect Contact?
Sep 24, 2012
Our office recently bought a handful of the Nokia Lumia 880 phones for our "out of office" staff. These phones have all been updated to the latest versions of the software/firmware using Zune on a desktop.
There still appears to be a problem with incoming calls showing the incorrect contact. It appears to be ignoring the first 4 digits of the phone number and only matches the last part. We live in Australia and have to mobile syntax of 04 XXXX XXXX. Numbers saved in the phone are saved without spaces like: 0401234567
Here's an example of how to repeat the bug.
Say this is a friends number: 0450100200 and you have that saved in your phone as Friend 1
If you have a second friend with a similar number on a different network like: 0417100200 and Friend 2 calls you, the contact name for Friend 1 will appear on the call screen.
We tested this theory by adding my number into the phone as a brand new contact, but we changed the first few digits of the number. My phone number was not originally in the phone, but when I called, my name appeared on the screen, even though the number saved was different to my actual number.
I don't know whether anyone else has this issue, but I would like to get it resolved. It seems sloppy design for the numbers to be loosly matched like this.
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Feb 8, 2010
I UPDATED MY NOKIA 5800 to v40.--.--. SINCE THEN I HAVE ENCOUNTERED WEIRD PROBS AS BELOW.BEFORE UPDATNG THE PHONE WAS WORKING PERFECT.
1) WHEN SOMEONE CALLS, THE SCREEN SHOWS TWO ON-SCREEN BUTTONS, 'UNLOCK' AND 'ANSWER' BUTTON.THESE BUTTONS ARE NOT FUNCTIONAL ON TOUCH.I ATTENDED CALL WITH 'RECIEVE CALL' BUTTON MANUALLY.
2) ALSO,WHEN THE ALARM RINGS IT SHOWS SAME KINDA SCREEN AS ABOVE BUT WITH TWO ON-SCREEN BUTTONS OF 'STOP' N 'SNOOZE'.THESE ON-SCREEN BUTTONS ARE NON FUNCTIONAL.I HAVE TO STOP ALARM BY 'END CALL' BUTTON MANUALLY.
3) SOMETIMES THE SCREEN GOES WEIRD KINDA BLUR.TO GET IT BACK I HAVE TO LOCK AND UNLOCK SCREEN
4) THE MUSIC PLAYER WORKS FINE BUT IT HALTS SOMETIMES.AND I HAVE TO RESTART MY PHONE SO THAT I MUSIC APPLICATION WORKS PROPERLY
YESTERDAY I REFORMATTED THE PHONE REMOVING MEMORY CARD AND I NOTICED THAT I GOT THE ALRAM SCREEN ALL RIGHT AS IT WAS NORMALLY.BUT THEN AFTER A FEW HOURS I PLACED IN THE MEMORY CARD AND THEN TODAY THE ALARM SCREEN WAS THE SAME AS IN PROBLEM 1.
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Sep 27, 2012
i am having nokia lumia 610 windows phone having 7.5 os
why doesn't it shows call summery after call ended and my older mobile was able to show it call summery and my remaing balance too but this phone doesnt have option like that too in settings as per my knowledge
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Mar 4, 2010
I have recently purchased an N97 in Australia, when I have incoming calls from my contacts, most do not display names.If SIM contacts are selected, the contacts are displayed but when copied to phone and editted ie; ring tones to contact, additional details, etc and then selecting phone memory as default the contacts are not displayed to most of incoming calls.By reverting to SIM contacts as default, you lose all the additional features of the so called "smart phone".There seems to be no rhym or reason to why some contacts are displaye and most are not! Can anyone help with this frustrating problem?
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Jan 7, 2013
On my Lumia 920, the phone dialer will not display the name of the incoming or outgoing contacts if they are saved in international format.
So if my country code is for example +961 and X number is saved as +961-x-xxxyyy, when X calls me from x-xxx-yyy, his name is not shown !!
I keep my contacts in international format since I travel a lot but when I'm home, none of the local country number saved on my phone are recognized.
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Aug 29, 2012
Sometime the touch screen freezes and does not respond when there is an incoming call. None of the buttons also work. Once the call gets disconnected from the other end, the phone goes back to normal and a missed call indication appears in the call tile.
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Aug 3, 2012
When i receive an Incoming call i press the slide up and then both the Answer and Ignore buttons do not work. And there is no touch response on these button, they are simple greyed out.
Lumia 710
OS Version: 7.10.8773.98
Firmware Version : 1600.3031.8773.12121
Zune Software Version : 4.8.2345.0
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Dec 28, 2012
When I recieve calls the phone will only make around 4 rings before going off, I'd like it to be longer so I have more time to answer the call.it is a phone after all.
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Jan 3, 2013
Maybe somebody knows if it's possible to set any Lumia phone to show name of person and company name when receiving incoming call.This is important if contacts are synchronized with MS Outlook and there are tens of Johns but working in different companies. If there is a field with a company name in it, suppose this would be a must to have an option to choose how to display contact when incoming call, i.e. just name or name with a company name.
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May 20, 2010
I just got the E72 from a friend 2 days ago. However, I'm noticing that for incoming texts and calls, it shows that the time received is 4 hours behind from when I've actually received it. The time on my phone is set and the time on outgoing texts and call are fine but incoming texts and calls are inaccurate. Is there any way to fix this?I live in Vancouver BC, Canada and my friend got this phone for me in Hong Kong. Does that affect anything.
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Jun 5, 2014
Why does the contact picture not show up when an incoming call is coming through?
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Apr 2, 2012
Some contact photos show up when person calls. Most of the time they do not. Also, contact photo no longer displays during texting.
Info:
iPhone 4S
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Dec 24, 2013
When I make an outgoing call and during a call if I receive and incoming call (Call Waiting) Caller id always shows "unknown".
This is not the case when I receive and incoming call and during the call I receive another incoming call (call waiting) the caller id works just fine.
Already tried Hard and Soft Resets.
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Feb 12, 2015
I got the windows denim update last night and I was so excited but now i'm just frustrated.
My incoming calls used to show this perfectly clear contact picture and name when I got a call, now the picture is all blurry or something.
I think some of it may be all the new options there are now at the bottom of the call screen. It looks like the photos are stretched or someting.
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Jun 22, 2012
I have an iPhone 4S. At the beginning of today, it had about 4.5 GB free out of 13.6. It's around 8 pm, and it randomly gives me a message saying that the space is almost full. I go to the Settings and it says I have less than a GB of free space and 13 used. I didn't add anything. This is definitely incorrect. How do I fix it?
Info:
iPhone 4S, iOS 5.1.1, Verizon, 16 GB, Black
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Dec 4, 2012
Bought a sim-free 920 from Phones 4 U and set the date and time correctly on setup, but have noticed on two occasions that the time and date were displayed incorrectly.
I have also noted that switching to "set automatically" does not alter the time and date correctly. When I first got the phone it was set to Automatic. After the first time I noticed the incorrect time/date, I set it manually, but for some strange reason, it happened again: the date and time were incorrect.
I have set it manually again, and waiting for the problem to re-occur...
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Mar 17, 2012
i have a problem with the WiFi setting.Everytime i try to connect to my home's wifi, the phone says that the password is incorrect.The password is correct, but what can i do?
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Jan 5, 2013
the indicated battery level is often incorrect. Today again the battery icon was approximatively 40% (the same value is displayed in the Settings) and shortly after, the phone goes off, the battery completely empty. I know that the 40% value shown was incorrect because the last time i charged it was more than 24 hours ago.
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Jul 31, 2013
Why when i have my headphones in the text message sound as well as incoming call ringtone play thru the speaker on the phone opposed to the headphones?
yet the key sounds when typing play through headphones, as well as the little man who politely reads a new message?
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Jun 27, 2010
when i add contact(s) to contacts bar and call them from there my x6 only shows contacts number. it's the same when they call me. only number, no name. is this normal or something is wrong. p.s. also, few times when i had called someone there was a picture assigned to contact all over the screen (full screen). this happens no more.?
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May 3, 2012
The battery meter on my Curve 9300 shows the incorrect levels, it could be showing that the battery is half full then the handheld will just shut off, I pull out the battery plug it back in then when it reboots it'll show that it only has 1/2 a bar left then die. I have nothing but Messages, Home and Phone running in the background.
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Jul 27, 2010
On my N97 mini i select a contact out of the contact-list, i select the correct phone-number and make the call. After finishing the call, the screen goes back to main menu.... but the contacts-app sticks active in the background. In order to close that, i have to long-press the button, switch to contacts, and close. Which is a little bit fussily.....
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Jan 2, 2010
I wonder if anyone can help me. I am using the nokia 5310 and even though I am using a sim card with all my names stored in it, when I get a call or a text from someone who is in my phonebook it still just shows up as a number.
Also the names are not in order in my phone book.I am using this phone in Canada, and I got it from Ireland so the time on my incoming messages is 5 hours behind.So many issues!!
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Feb 20, 2012
I have a Nokia 5130C2 phone. I have some problem with the messages on it. I receive a meesage on the phone at 1.32pm and the message shows received at 1.50pm. I have tried to reset the phone and set the clock to GMT+5.30 but still no luck.
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Nov 25, 2011
I am having with my BlackBerry Bold 9900. The time for incoming SMS messages is constantly saying 03.10am, and when I scroll over the message it always says "received 1 minute ago", regardless of when the message was received. My sent messages seem to be working fine and the time and date have been set correctly. The phone is only a week old and the software is up to date. I have tried removing the battery and rebooting the device but nothing has worked.
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Jun 20, 2011
I am using Blackberryr 9300. I bought it last month and it was working fine. From past week incorrect information is displayed on all incoming calls(Eg : for every caller it would show up the last dialled call details, sometimes it just displays few digits etc).
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Sep 16, 2015
I just noticed this on my phone last night and I can't figure it out. My phone has 16 GB of internal memory but when I go to Settings and then Storage, my phone is reporting that my memory is totally consumed and app are using over 20 GB of memory. If I use the "MY Files" app that comes installed on the phone, it show device storage as 10.43/16.00 GB. I don't get any errors when installing new apps or updating old ones.
I have cleaned app cache with 360, cleaned system cache in recovery mode, performed a battery pull and gone to the settings app and cleared data with no result.
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Oct 10, 2012
Tried everything but no results the error is attached. Cant access my contacts on N8-00 by any ways.
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Aug 23, 2010
I just upgraded to a BB Bold 9650 and have synced with Outlook. I input all of my phone numbers in Outlook in the following format: (XXX) XXX-XXXX, but when I receive an incoming phone call on the home screen the numbers appear as XXXXXXXXXX (name is correct). When I look on the call log, they appear correctly and when I check my address book in the device, they appear correctly.I only sync one way - from Outlook to the Device. How do I get them to appear in the correct 10 digit phone number format with parentheses and hyphen?I had another Bold before this and had no issues with this at all. I am wondering if I need to use the Backup and Restore feature in the DTM to delete the address book completely and start again.
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May 28, 2010
Since flashing my phone to update to PR1.2, any time I get a phone call from someone who is in my Contacts, it just displays the telephone number, which can cause an issue if I don't recognise it at first glance.Any ideas what could have caused this and how to resolve? Can it be due to the update?If this post has helped anyone in any way, PLEASE SHARE YOUR KUDOS, by clicking on the GREEN STAR.
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May 6, 2010
My 5800 only shows the phone number, not the name of the person / business (as listed in my contacts).Shouldn't this happen automatically or is there are setting for this?
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