Nokia :: 5800 - After Update To V40 - Incoming Call Shows Two On-screen Buttons?
Feb 8, 2010
I UPDATED MY NOKIA 5800 to v40.--.--. SINCE THEN I HAVE ENCOUNTERED WEIRD PROBS AS BELOW.BEFORE UPDATNG THE PHONE WAS WORKING PERFECT.
1) WHEN SOMEONE CALLS, THE SCREEN SHOWS TWO ON-SCREEN BUTTONS, 'UNLOCK' AND 'ANSWER' BUTTON.THESE BUTTONS ARE NOT FUNCTIONAL ON TOUCH.I ATTENDED CALL WITH 'RECIEVE CALL' BUTTON MANUALLY.
2) ALSO,WHEN THE ALARM RINGS IT SHOWS SAME KINDA SCREEN AS ABOVE BUT WITH TWO ON-SCREEN BUTTONS OF 'STOP' N 'SNOOZE'.THESE ON-SCREEN BUTTONS ARE NON FUNCTIONAL.I HAVE TO STOP ALARM BY 'END CALL' BUTTON MANUALLY.
3) SOMETIMES THE SCREEN GOES WEIRD KINDA BLUR.TO GET IT BACK I HAVE TO LOCK AND UNLOCK SCREEN
4) THE MUSIC PLAYER WORKS FINE BUT IT HALTS SOMETIMES.AND I HAVE TO RESTART MY PHONE SO THAT I MUSIC APPLICATION WORKS PROPERLY
YESTERDAY I REFORMATTED THE PHONE REMOVING MEMORY CARD AND I NOTICED THAT I GOT THE ALRAM SCREEN ALL RIGHT AS IT WAS NORMALLY.BUT THEN AFTER A FEW HOURS I PLACED IN THE MEMORY CARD AND THEN TODAY THE ALARM SCREEN WAS THE SAME AS IN PROBLEM 1.
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Mar 19, 2010
I updated my software to 40.0.005 few days ago. However , now there are a lot of problems.
1. the answer tab on screen does not function while there is an incoming call.
2. the alarm cant be switched off using touch screen .
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Sep 24, 2012
Our office recently bought a handful of the Nokia Lumia 880 phones for our "out of office" staff. These phones have all been updated to the latest versions of the software/firmware using Zune on a desktop.
There still appears to be a problem with incoming calls showing the incorrect contact. It appears to be ignoring the first 4 digits of the phone number and only matches the last part. We live in Australia and have to mobile syntax of 04 XXXX XXXX. Numbers saved in the phone are saved without spaces like: 0401234567
Here's an example of how to repeat the bug.
Say this is a friends number: 0450100200 and you have that saved in your phone as Friend 1
If you have a second friend with a similar number on a different network like: 0417100200 and Friend 2 calls you, the contact name for Friend 1 will appear on the call screen.
We tested this theory by adding my number into the phone as a brand new contact, but we changed the first few digits of the number. My phone number was not originally in the phone, but when I called, my name appeared on the screen, even though the number saved was different to my actual number.
I don't know whether anyone else has this issue, but I would like to get it resolved. It seems sloppy design for the numbers to be loosly matched like this.
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Jan 22, 2010
I have a Nokia 5800 XM (RM-428 v31.2.101.263.04) and would like to enable auto-unlock touchscreen during incoming call. It is quite annoying to have to use touchscreen unlock slider on the side and then press "Answer" to answer any incoming call.
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Apr 7, 2010
This is my first post to this forum and i am really hoping for some help. I have a Nokia 5800 Xpress Music Phone. It is about 7 months old and has developed a really annoying and frustrating fault over the past few days - progressively no getting worse by the hour it would seem. The phone freezes after receiving a text, phone call, internet usage or just generally pressing one of the function buttons. Some times if you wait long enough it does free itself but more often than not it will end up me removing the battery to reset the handset. Nothing appears to work properly on it anymore - the battery appears to drain within hours of charge. Really fed up with it now. Carphone Warehouse and Orange are blamming each other ( no change there). Yes i can take it to a repair centre who will either do it on site ro send away. I have completed a soft reset but has made no difference. I am now tempted to do a complete hard reset once backing up my contents etc
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Aug 8, 2010
Recenty i noticed incoming call,outgoing calls & miss call are not listed in the directory history , this came after i tried to update my phone through inetrnet but version update failed.
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Jan 5, 2010
I have had the Nokia XpressMusic for almost a year now. I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone. Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone's touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc... on the right hand side of thescreen would pull down instead. The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
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Mar 21, 2010
As nokia user for the last 10 years, I become the proud owner of a 5800 Express Music, which has been the best phone I have ever used. So good in fact that I am not interested in an upgrade to the X6!
The problem I have been having started rearing it's ugly head in September last year. I was not sure if it was down to the cold weather but the screen seemed to "melt". It happened once in a while but now happens everyday. I have updated my software regularly and done the back ups to the phone but there seems to be no change. I have to guess the where the buttons are when putting in my pin number or screen lock pin, or remove the battery in the hope it comes back to normal. Please see pics attached. Anyone else have the same problem?
The first pic shows the main screen (or should)Pic 2 is what the menu looks like with this problem.Pic 3 is how it looks with the battery taken out and me switching it back on
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Jun 21, 2010
Since I can't reboot with memory card, my main screen is completely wrong, I can't see my four shortcut icons (I can see only hover icon), green (last calls) and red buttons doesn't work, two bottom icons (num keyboard and contacts) doesn't work too. So if I want to insert hard reset code, I canīt. Restart without memory card and SIM card, shut down-power up and restore factory settings canīt solve my problem.
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Mar 11, 2010
if i get a call and i use the keylock on the side of the phone I get a black screen and no functions i have to remove the battery to restart the phone v21.0.045 soft instaled I have noticed that this hapens during calls occasionaly too.
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Oct 29, 2012
While calling and incoming call..my screen is getting locked ..i have to unlock to see who is calling
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Jul 6, 2010
I have recently got a Nokia 6301 and put all my contact is. However when someone rings me neither their name or number comes up on the screen - just "call". What I have I done wrong? I have put the contact name in and phone number under "general".
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone.
The new version is **bleep**.Also, when I set an alarm, I can't silence it, or stop it using the touch screen.This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone. The new version is **bleep**. Also, when I set an alarm, I can't silence it, or stop it using the touch screen. This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.
I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it. can I revert back to V31?
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Mar 31, 2010
Recently I updated my Nokia 5800 software V 40.0.005. After updating when any call comes, I can't accept the call through touch screen. First I need unlock using the side bar, then only touch screen works, Earlier I used accept or reject the calls through touch screen without unlocking.
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Apr 22, 2010
The numberpad and the contact list buttons are not working on the home page. The shortcuts disappeared on the home page, it's just 4 blank icons now I can press the buttons, but nothing will open
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Sep 27, 2012
i am having nokia lumia 610 windows phone having 7.5 os
why doesn't it shows call summery after call ended and my older mobile was able to show it call summery and my remaing balance too but this phone doesnt have option like that too in settings as per my knowledge
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Aug 1, 2010
For the first time since the v50 update I tried to use BBC iplayer (on 5800), which now seems to work - through native browser now, even though the widget is separate. Accessing archived stuff worked fine, but when I tried to use it for live streaming I got the sound but the screen stayed grey (I was on wifi at the time). Is this the BBC still preventing access (as they used to) or is there another issue here?
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Jan 28, 2010
I updated the 5800xm to the new firmware v40.0.005. Everything seems to work, except for a small irritation. There are some entries in my calendar and reminders are set.When a reminder is due, a window pops-up with audible alarm for the calendar entry.
To dismiss the reminder, I have to unlock the touchscreen and select from the 2 options (don't remember the exact names).But, after unlocking, the buttons don't respond.. The touch/tapping seems to be registered, but the alarm still persists.The only button that seems to be active is the Red one, which puts the alarm in 'snooze'.. and the alarm repeats every 5 minutes.
After the alarm is 'snoozed', the keyguard again goes to 'locked' state. Further unlocking and working on the phone works ok, except on the calendar reminder option..
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Jun 10, 2010
I upgraded my phone to V40.0.005 s/w recently. Now when I use the alarm on my phone I cannot use the "stop" or "snooze" buttons, I touch the options but nothing happens. If I click on the Red "end call" button then it seems to put it into Snooze and the alarm goes off again after ten minutes....
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Nov 23, 2015
After a call is placed, how do I lock screen to keep from hitting buttons on samsung galaxy s6?
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Feb 7, 2010
I've bought my 5800 XM yesterday. Today I was playing some music and noticed that the sidevolume buttons don't work when keypad is locked! It's very difficult to take out the phone from your pocket and then adjust the volume or change the track unless you have put on the handsfree. Please let me know if there is any fix for this.
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Nov 7, 2012
I am using nokia 5800 for last 2 years almost, and suddenly i got a message as "disk write error". after that i restarted micro sd card, and it works fine for a minute or so, again it shows same errro. so i formatted micro sd using PC(windows 7), and now phone displays microsd status as "Corrupted". I even tried with brand new Micro SD, even for that same corrupted message showing.. and memory card options -> format option is coming blank. and i cant live without memory card in my phone!!
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Jul 29, 2010
I purchased a new 32gb iPhone 4 from my local Apple Store. After everything was all setup, I walked around the store trying to replicate the "death grip" which I was able to do, mostly anyway. A few seconds go by and a screen pops up, very similar to the incoming call screen.
It was plank at the top where the number usually would go, and below that it said "Pwr on/off". At the bottom was the usual Accept / Decline buttons. The Apple genius immediately said "Oh, hold on a sec" and pressed the "Accept" button, and the screen disappeared. When I asked him about it, he was very very coy about it and said "Oh, it was a diagnostic screen, don't worry about it. It's gone and you won't see it again." I kept asking what the screen was and he kept deflecting the question.
Anyways, much of the screen description was coming from memory, so I'm not 100% sure it was exactly, but it was damn close. I wish I had time to take a screenshot. Anyways, has anyone else seen this screen before? What is it?
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Jan 10, 2012
I have strange problem with my HTC Desire HD (A9191) I updated to Android 2.3.5 some time ago and since then I have a problem. If my phone is locked, I can't answer incoming call from some numbers.
When there is incoming call and I pull the green ring to the bigger ring to accept the call, the phone wants to turn off and asks me to 'force close'. Of course, I can't answer the call anymore.
When there is incoming call and I pull the red ring to the bigger ring to decline the call, the phone totally freezes while still ringing. It keeps ringing for around 10-15 minutes and does not react to anything.
The problem does not occur when the incoming call comes when phone is unlocked (i'm using it at the moment of the call coming).
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Mar 15, 2012
When I wake my phone the screen is VERY dim...I have to wake it (dim screen), but it back on standby and wake it again (screen usable and ok). Once the screen in bright I can put it back on standby and turn it on again without any problems but once it has been on standby for a while I have to wake it up twice to see the screen.This is the same when the system lights the screen - alarm, incoming call etc....it's too dim to read the screen until the screen has been turned off (cutting the caller off) and back on again.
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Mar 6, 2010
I'm really annoyed right now.No matter what theme I use on my Sprint 8530 5.0 OS the active call/incoming call screen is the ugly default screen.Can somebody please tell me how to fix it or is plazmic working on the issue?It really sucks to have cool themes and this one screen is all jacked up.
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Aug 15, 2010
I would like to know how to make the ringtone in the incoming calls in my Nokia 5800 to sound only from the headset? When I have the headset on, and someone calls me, the ringtone can be heard from both the speakers and the headsets, which I think make no sense at all. I'm using the headset that comes with the phone BTW
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May 6, 2010
My 5800 only shows the phone number, not the name of the person / business (as listed in my contacts).Shouldn't this happen automatically or is there are setting for this?
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Nov 22, 2011
Is there an application for the 5800 which actually shows signal strength numerically?
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Jun 21, 2012
I have updated my phone firmware recently. The screen slide unlock feature is cool.... but most of the times, the screen goes blank when I receive a call making it difficult to figure out the caller before I receive the call.
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