Nokia Lumia :: Extras And Info Not Working After Failed Update?
Dec 15, 2012
Recently, there was an update to "Extras + info" under settings. While downloading and installing, my 920 reset. Now when I try and open "Extras + info", I get a "Resuming" message for a split second, then i'm thrown back to the "System" page. Is there any way to un-install, then re-install?
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Aug 15, 2012
My friend got a nokia lumia two months back and two we updated the phone to the latest OS(8773) and firmware(8773.12121) but he is not able to donload the camera extra app/counter/playto alsoSurprisingly he doesn't does even have NOKIA COLLECTIONS in the market place.
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Aug 10, 2012
I already installed Camera Extras app on my Lumia 800, but when I try to use one of its features the camera format switch automatically to 4:3 format.Is anybody who knows about this bug ?
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Dec 8, 2015
I dis have several options including double tap on my Lumia 830 using the same version how can I get this back on ne phone
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Dec 16, 2012
My nokia maps app is not working on my nokia 603 but the nokia drive app is working well This has happened during a failed update to latest nokia maps... .. How to get nokia maps working again?
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Jul 12, 2012
My Lumia 800 has been relegated to status of spare phone but out of curiosity did the update to see what difference there is and now can't send MMS.I'm on T-Mobile UK.All worked perfectly before. Have tried their "we'll send you the setting"automated help which didn't work as their message to me didn't get through. Don't know if I care enough to call their customer care.
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Dec 20, 2012
just downloaded the update Nokia released. After the update, I noticed when I unlock the phone, the screen is nice and bright but then it goes a bit dark. Appears the auto brightness control is no longer working correclty.
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Dec 14, 2012
I have had yellow Lumia 920 now for about 3 weeks and everything worked just fine. Yesterday evening (european time) I saw update reminders on the "shop" tile and there were 3 or 4 of them (Nokia drive+ and some others that I don't remember). I was doing something and didn't give a thought but just let the updates to be downloaded and installed and they went fine as far as I know. Today when I tried to take photos the camera suddenly dosen't work anymore.
No matter if I click the hardware button or the camera app tile, it just flip back to live tiles. Camera doesn't work on Bing search either and not on any apps that utilized the camera.I wonder if anyone else have this problem or what I should do next. I have restart the phone a few times but it didn't work. I haven't hard reset it because I have so many stuff in the phone, if there is a easy way to do it I rather not hard reset it.
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Dec 14, 2012
Is there anyway to see this on my Lumia 920?
The "Cell Info Display" on my N8 used to show the current call rate on my network.
So really not cool to call "in the dark".
Searched the Marketplace but didn't see anything that might me. Would ideally be nice to see this on the "phone" tile.
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May 13, 2012
I recently tried to update the software on my iphone 4s through itunes, it appeared to be almost complete when I got an error message saying the update had failed. Now my phone will only load up to the screen saying I have to connect to itunes (pic of a USB pointing to the itunes logo), problem is that now itunes doesn't recognise the phone at all. I have tried all the troubleshooting ideas for itunes not recognising the phone but nothing has worked - USB connection is fine, have reinstalled itunes, apple mobile device program is working properly.. When connecting or disconnecting by plug the computer recognises it (makes the noise to say something's been plugged in/unplugged) however the phone doesn't show up in Computer either. Clearly I need to restore the phone but with itunes not recognising it?
Info:
iPhone 4S, iOS 5.1.1
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Apr 5, 2010
I have a sick exchange 2007 server. I tried to update it to Sp2 and it didnt work out. I have managed to get my server up and fully functional however, BIS is not working. What seems to have happened is that SP2 disabled all of the exchange realted services on the server. I have everything working, however I suspect a service that isnt running.what services BIS needs running on an exchange server?
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Nov 7, 2012
On my new Lumia 920, Nokia maps is not showing traffic info for me. I have already updated to 3.0, but when I set the map view to traffic info, nothing happens.
WIth the builtin Bing maps however (which is not directly accessible, but for example when clicking on a contact's address), traffic info works just fine. I'm in Germany, so it's not about the coverage.
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Nov 11, 2012
I'm running Win7 64bit, I can't connect my Lumia 920 to my PC, it gets this error every time I plugged it in.I have unplugged all my other USB drives, and plugging into differnt USB ports, restrted computer few times, but still can't have it connect properly.USB Composite Device Ready to useMTP USB Device FailedWInUsb Device Ready to UseWinUsb Device Ready to
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Feb 22, 2012
After having updated to Belle, the musicinfo on the music which are being played on the internetradio is missing.
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Jun 4, 2010
i just got my n900 and wow what a device but the problem im having is the app manager its not loading the maemo org and the maemo extras im on version 3.20..... and can someone give me the field i have to fill up in the catalogue maybe thats the problem or i need to software update my phone .i like it how i can overclock the n900 from 600 mhz to 1000 mhz in less than 30 sec.
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Jul 15, 2010
I have a Nokia N97 with Map Version 0.1.24.114 installed (clicking About in Maps also shows v3.03 so I am not sure which one is the one i should refer to). I get a text notification from Nokia saying I have a map update so I check software update and indeed version 3.04(165) is there but I cannot update> Please advise. My navigation and turn-by-turn guidance (as well as weather, lonely planet and events) all work but I want to have the latest maps version for accuracy.
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Jun 7, 2010
I have just updated the new software on my n97, it downloaded and updated fine then it kept coming up with memory full on C drive, delet some memory. After about an hour trying to reach the settings menu to delete some data off that drive, i thought turning the phone on and off might help but i was wrong it now comes up with phone start up failed. contact the retailer. Can i fix this myself or should i just take my phone back to the shop and does my guarantee cover this seems it was a nokia update?
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Feb 1, 2010
Attempted to update to 3.03 last week, recieved the message update failed, didn't have time to sort it then. I have since updated to firmware v2.1, done a hard reset and reformatted my device. Attempting an over the air update get the message "update failed"! Only app I have listed as installed is the ovi store client.
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Jun 24, 2011
Newly changed my subscription. I get these messages trying to use ovimaps on my cell:First I get this message: "Connection failed?" and the it goes in a mode "Waiting for GPS?" but after 15 minutes it has still not found GPS signal.In addition I can tell that internet now works 100% perfect but my yahoomail only reach connection 8 out of 10 attempt to get connection. Using mu yahoo email account on the phone I get the message. "Shot down one of the connection".
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Jan 13, 2010
When I enter Software Update from the phone the only update that appear is Python for S60 2.0.When I mark it and push start update it begins.Downloading finished.Installing.and then 1 Update Failed. Yestarday I was uninstalled Python 2.0 from my phone, and then I find only version 1.9.7 and install it. Now when I try to download the newer version,which I can't find from the internet it failed?
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Nov 10, 2011
Mobile prompt me to update Ovi Store version 3.16.036 but repeatedly failed. I have a wifi connection connected to a adsl 512kbps download link and the mobile have 3.5g data connection from Mobitel in Sri lanka. Mobile look for the wifi connection and the update failed repeadly. All I want is the the skype. I am unable to access the store without updateing the ovi apps store.
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Mar 3, 2012
My E7 showed a new update is available when I connected it to my PC via PC Suite. This update was for Nokia Belle I believe. The update started and everything looked normal. I returned a few hours later and found a message on my PC that the istallation failed or was interupted. The phone was "frozen" with a black screen and not responding.
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Mar 19, 2010
the camera has stoped working on my nokia n900 . when i press the button to take a photo it takes a picture and then it says operation faild . can eney one help
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Jan 20, 2010
I made updated to the latest N900 firmware but the installation stalled on the last 1 sec. Now phone won't boot. I already got a dektop charger and charged the phone and reflash with the 51.1 (pr1.1) update but nothing happens.Tried reflashing couple of times but I always got the same result on the cmd.My OS is Vista 32 bit. I'm trying to update with the US version. Is this going straight to the nokia repair center?I don't know what's going on. battery was fully charged.
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Feb 3, 2010
I purchased your Nokia 5800 Xpress Music mobile phone and I am trying to update the software/driver to improve 1: Touch Screen scrolling, 2: version of OviMaps, 3: Ovi Contacts, 4: SW application, and 5: WLAN performance.I called technical support for mobile phones, unfortunately it is unavailable according to the recording, i've waited for i think its wrong, but nothing happened the call dropped. The current software version is V31.0.101, Software version date: 16-09-2009, type: RM-356 and it does not upgrade. I have tried using my phone options to upgrade/update the software, this did not work, i have tried using the Nokia Software Updater but it can not find the new version of the software, and I have tried searching for the new software version by using my phone code under the battery and still it can not find the new software version.Has anyone resolve this issue? I need help on resolving this issue.
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Jul 30, 2011
I updated the Firmware of my N97 mini (to v30.0.004) after the download and update, the phone could not start-up again. Phone says "Start-up failed. Contact the Retailer." I updated it by dialing *#0000# then clicked on OPTIONS, CHECK FOR UPDATE?
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Oct 9, 2011
Last day suddenly I saw that my E7 displayed "Critical update failed, removing the software."then it hangs, I had to restart my phone. After restarting I noticed that all my settings are gone. In my home screen by default all the icons, mailing and widgets are default, which was there when I bought the phone more than 6 months back. It is set to the three home screens, as if it is new phone.I cheked the menu and observe that all the apps that I downloaded are there even new Symbian anna is also there, mail settings are as it is.So what the apps/ software it was downloading without intimidating me I don't know, even I don't know till now what exactly happenned. Is it that Nokia was doing something over the Air (OTA), and which failed?
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Jul 24, 2010
Got the phone in trade, so no warranty...Phone works perfectly fine before any of this happens. Basically got the nokia software, updated ect. Go to update the firmware and do what the instructions says. It downloads the firmware and starts to install...halfway through says cable disconnected. Clearly it is not, but i do what the instructions says to reconnect it. It tells me to disconnect, take out batter, reinsert usb then battery and then hit retry. Works, but same problem, halfway thought it "disconnects". After trying this about 5 times i give up. I hit cancel. Now the phone is dead, nothing, can't hard reset, can't turn on. NOTHING.Currently have the phone without battery as someone online (googled) had similar situation and he left the phone for 6hours and it magically worked again...i don't think it will work but i have to try...
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Mar 29, 2015
After having received the Denim update, my Nokia 1020 cannot connect anymore with my windows PC; the PC does not 'see' my phone anymore. Tried to connect my phone with another PC, same problem.
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Mar 19, 2015
Im using lumia 1520 on denim update, but Im facing some problems on it, it has hangging problem and touch not working properly,
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