Nokia :: N97 Update - Start Up Failed
Jun 7, 2010
I have just updated the new software on my n97, it downloaded and updated fine then it kept coming up with memory full on C drive, delet some memory. After about an hour trying to reach the settings menu to delete some data off that drive, i thought turning the phone on and off might help but i was wrong it now comes up with phone start up failed. contact the retailer. Can i fix this myself or should i just take my phone back to the shop and does my guarantee cover this seems it was a nokia update?
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Jul 30, 2011
I updated the Firmware of my N97 mini (to v30.0.004) after the download and update, the phone could not start-up again. Phone says "Start-up failed. Contact the Retailer." I updated it by dialing *#0000# then clicked on OPTIONS, CHECK FOR UPDATE?
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Jul 3, 2010
I tried using Sony Bridge for Mac to update my Z3. Naturally, it failed (I had massive problems updating the other Xperia I had too).
All my phone wants to do now is say 'The software update failed.Make sure your phone is connected to a computer and try again'. This is, of course, a ridiculous thing to suggest, as my Mac will now not recognise the device as I can't turn it on.
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Apr 19, 2010
I did a firmwire update to 400.21.013 along with a password protected Memory card inside my E63.I forgot the password long back,but i could use it, so no problems.However, when i tried to restore the backup file which i made before the update,Vista shows BSOD error in between and restarts.And now when i start the phone,the above error appears on the screen.
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Sep 1, 2011
My nokia c7-00 wont start-up after it got switched off due to low battery when switching it on a message is being displayed "phone start-up failed contact retailer"
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May 24, 2010
my mobile have this message after update the frameware, phone start up failed contact the retailer e65,and i can't start up my phone
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Aug 1, 2010
AS soon as I'm switching on my Nokia 5800 Xpress music, getting error message Phone start-up failed.
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Oct 21, 2011
hey ,is there a software or something i can do online to get my phone working again? i recently did a software update for my N97, after the update the phone was supposed to start, the next thing i see on my screen is phone startup failed contact retailer.( which is a long shot considering where i stay)
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May 23, 2012
My phone failed to start up.It shows the word nokia and then says phone start up failed contact the retailer.Nokia 5530 xpress music.
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Feb 27, 2012
why my N8 is always showing"Phone start-up failed. Contact retailer" everytime it's low on battery. I need to shut it off and on plenty of times and pray that it wont be in the screen. What to do?And, how do i connect it to a TV to view my videos using the HDMI cable?
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Nov 8, 2011
My phone froze and I shut it off and tried to turn it back on but everytime I try to power it back up it says "Phone start-up failed, contact the retailer" I recently updated my phone as well.
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Jan 15, 2010
I updated my N900 yestarday with the last firmware, now it can not start, when i swich on it i just see a nokia logo without light and it is shortly vibrating, i cant not connect it with usb,my pc dont see it but the orange light is on.
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Mar 11, 2012
After update to Belle I have been getting more and more "Phone start-up failed. Contact the retailer." messages.I had thought these were associated with a theme I had installed, but it started happening with the default theme.My phone is borderline unusable.
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Aug 5, 2012
i bought a nokia e6 and after few months i switched off the mobile and it shows phone start up failed contact the retailer due to this I've to restart my phone 10 to 12 times and its very irritating.And the preloaded apps are not working like ovi store.
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May 7, 2012
I have this syncing problem with my iphone 4s and I received this error when I sync my iphone it says " The iPhone *myphonename* could not be synced because the sync session failed to start." When this happens, I cannot sync everything (eg. photos, songs and etc) and it just keeps showing this message.
Info:
iPhone 4S, iOS 5.1
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May 22, 2012
I recently got my iPhone 3gs out of recovery mode by using itunes on a different computer. Now it won't sync with my itunes, always coming up with the error message 'the iPhone '_____ iPhone' could not be synced because the sync session failed to start.' I'm using the latest itunes and the latest software on my phone with windows vista.
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Jul 15, 2010
I have a Nokia N97 with Map Version 0.1.24.114 installed (clicking About in Maps also shows v3.03 so I am not sure which one is the one i should refer to). I get a text notification from Nokia saying I have a map update so I check software update and indeed version 3.04(165) is there but I cannot update> Please advise. My navigation and turn-by-turn guidance (as well as weather, lonely planet and events) all work but I want to have the latest maps version for accuracy.
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Feb 1, 2010
Attempted to update to 3.03 last week, recieved the message update failed, didn't have time to sort it then. I have since updated to firmware v2.1, done a hard reset and reformatted my device. Attempting an over the air update get the message "update failed"! Only app I have listed as installed is the ovi store client.
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Oct 12, 2011
my phone showing Phone failed to start. Contact the retailer on startup i went to nokia care they me we r not able to repair/update software it will be send to company... is their any other method for resetting phone firmware?
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Sep 26, 2011
Nokia E7-00 start up failed Contact the retailer?
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Jun 29, 2012
First my app updates would not complete on the phone for certain apps. i hooked u to my itunes on Win& and it transferred purchases it seemed. But when try to synch get message that synch failed to start. Help!!!
Info:
iPhone 3GS, iOS 5.1.1
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May 17, 2011
I Just Installed BlackBerry Desktop Manager V5.01 and it wouldn't pick up my phone even though it's connected. I tried accessing the the BlackBerry Device Manager and it says 'The application has failed to start because XmlLite.dll was not found. Re-Installing the application may fix this problem.' - Of which I have done twice already. Is there a problem with this version of Desktop manager or any resolutions to fix this? I'm trying to upgrade my device to OS6.
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Jun 3, 2014
I don't know what happened, last time I synced it work it just fine, I have everithing updated to the last version, the iOs and the iTunes?
Info:
iPhone 5, iOS 7.1.1
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Jan 13, 2010
When I enter Software Update from the phone the only update that appear is Python for S60 2.0.When I mark it and push start update it begins.Downloading finished.Installing.and then 1 Update Failed. Yestarday I was uninstalled Python 2.0 from my phone, and then I find only version 1.9.7 and install it. Now when I try to download the newer version,which I can't find from the internet it failed?
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Nov 10, 2011
Mobile prompt me to update Ovi Store version 3.16.036 but repeatedly failed. I have a wifi connection connected to a adsl 512kbps download link and the mobile have 3.5g data connection from Mobitel in Sri lanka. Mobile look for the wifi connection and the update failed repeadly. All I want is the the skype. I am unable to access the store without updateing the ovi apps store.
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Mar 3, 2012
My E7 showed a new update is available when I connected it to my PC via PC Suite. This update was for Nokia Belle I believe. The update started and everything looked normal. I returned a few hours later and found a message on my PC that the istallation failed or was interupted. The phone was "frozen" with a black screen and not responding.
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Sep 19, 2011
my mobile gives me from time to time a message that a new software update (12mb) is available but when I touch 'update' (arrow to the right), nothing happens. Is the update necessary and how can I perform it?
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Nov 9, 2011
Today I got an update for my E6. I installed it without any problems. But when I tried to start maps it doesn't start. On the screen there was only a message: maps - function not supported.Is it a bug or a feature? Are Nokia updates tested? I mean by the company - not by users (customers)
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