Nokia :: 5530 / Screen Going Blank During Call
Aug 17, 2010
I just bought my Nokia 5530.There are a couple of problems I have been having though- sometimes when I am making a call and want to end it before the person answers, the screen becomes unresponsive. Also sometimes when I am in the middle of the call and want to access the dialler (for typing in an extensions for example), the screen does not automatically come back up from its 'dark mode' and the only way i am able to end the call is turning it off completely.Is there something I should do to prevent this, or is my phone just defective? Help is needed because I think my local warranty is going to be up soon!
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Feb 28, 2010
that when they go into settings>Application manager>Installed files.tell me what happens coz mine just goes blank so I have to press the red button to go to standby and then wait for the phone to unfreeze itself to get the screen to touch work again.Is this normal?
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Feb 25, 2010
I wonder if any 5530 users (or any other similar phone) have experienced this problem I have been getting occasionally. The phone will ring, I'll answer the call and have the conversation, no problem. But when it comes to ending the call, the screen freezes with 'Joe Bloggs Calling' on the screen and I have to turn the phone off to resolve it. (no response from the screen)
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May 6, 2010
N96 was working fine until two weeks ago, hasnt been dropped or damaged so i can only think its the update of software.i have reset it and still i have the same problem.If I slide open to answer calls or messages or use the menu's by opening it as if to use the media player (ie slide down) it works fine. If I slide up i get a blank screen and it takes absolutely ages to get the menu n screen When a call comes in screen goes blank except for a few lines (top middle)
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Nov 21, 2010
During a call my screen goes blank; I am unable press the end call immediately ..
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Feb 23, 2010
whenever i get a call or try making a call, my phone switches off by itself..i alreay tried few options: 1.i have already reset the factory settings 2.removed the battery and kept it aside and 15 mins later switched on the phone.. 3.tried puttin another battery of another nokia 5530.. Can some1 pls help me out quickly..
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Dec 22, 2015
My 950XL goes blank when making a phone call. I understand for it to go blank (may be) but if the call went into answering machine I cannot wake the phone up to hung up.
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Jun 17, 2010
I have 6 people assigned to my contact bar. No matter who calls, I get the picture of "Chris". I do get the correct incoming phone number though. I am thinking I did something wrong at set up, but no idea what.
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Jan 19, 2010
When I updated my 5530 XpressMusic phone to V20.0.080 it began to shut down when I pick up the phone. It even shuts down when I dial a number and the other side picks up.The only possible way using my 5530 as phone is by enabling the loudspeaker.Are there any updates fixing that problem? Does anyone else have the same problem?
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Jun 21, 2012
I have updated my phone firmware recently. The screen slide unlock feature is cool.... but most of the times, the screen goes blank when I receive a call making it difficult to figure out the caller before I receive the call.
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Feb 3, 2011
When i dial the number and then as soon as i press the call button, the screen all sudden goes black. I mean the call is still in progress you can hear it but you can't see anything on the screen. For example, i had to turn the speaker on for the conference, but i couldn't do it because i was not able to see where anything were at.
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Aug 19, 2015
Why the screen goes blank on Z5 Compact AFTER a call has been connected. I'm fed up having to redial over and over. My phone HAS the latest software update.
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May 2, 2012
Sometimes when I am making a call or accepting an inbound call, I will try to hit the speakerphone button (because I have a lot of trouble hearing the speakers in regular mode), only to have the screen go blank before I can do so. Sometimes it will come back after a moment and let me use the touchscreen, other times it will stay off for a while.
Info:
iPhone 4, iOS 5.0.1
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Jan 11, 2011
Ever since I have updated my X10 to 2.1 my screen goes blank after a call.i can speak on the phone but when the call finishes my screen gies blank and i have to take out my battery to turn it of.
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Jan 17, 2011
Recently whenever I make a call the screen on my Torch goes blank,how to rectify this problem?
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Apr 22, 2011
Whenever i receive a call or make one, the screen goes blank and i can't see the call time, who it is and the screen becomes none responsive and won't light up to let me finish call. Then when other person hangs up, i can't see anything on the screen for a good ten mins. is it settings?
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Mar 25, 2010
I have strange problem with nokia 5530.Its just switches off when making/recieving a call.I read nokia discussion of Europe and USA. there are number users who have same problems i have it now.I've gone to nokia care and hope they can give me a perfect solutions.As i have read all the posts about this problem , I am bit worried whether my mobile will be repaired or not.
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Aug 27, 2010
My friend tried to call me a couple of time today, but every time I hit the answer button the phone turned itself. I wasn't able to call her either,On the screen where the connectivity shows, it shows me the sign for connectivity and an E.I couldn't find anything in the manual or online.
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Dec 22, 2011
My 8520 screen goes blank when I make or receive a call.
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May 12, 2015
LG G3
For a month or so now, it is difficult to start the main screen with the double tap so could be an issue with touch screen, although once turned on with power button, using touch screen is fine. It's just that initial double tap to turn screen on that is tough sometimes.
When I get screen on, can use speaker or not, and i can use dialpad to dial, say for instance to get to voicemail. However, once dialed, the screen goes blank and I'm not able to turn it on by double tapping, by using power button, etc. The only way to get back to using my phone is when the other side has hung up. Then I can start using power button again.
I don't hold phone near proximity sensor, I don't think it's dirty, I don't use a case. I will put the phone down on the table flat and it will stay on. I then move my hand over it starting at bottom and when it gets a little ways from the top, it goes blank. When I remove my hand, with nothing in the way, it stays that way and I can't do anything.
I'd like not to try the next step which is factory reset and backup, as I have not done that before and really don't want to reinstall everything.
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Dec 6, 2011
i dont believe i have seen this mentioned so if it has i will close my own threadanyway about 20% of the time maybe less i will get a call and it is ringing but the screen is off. i have to hit the wake button and then it shows the call as
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Jun 8, 2010
How do I reject an incoming call when the touch screen on the 5530 is locked? If I use the right slider switch to unlock touch screen, the call gets answered.
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May 30, 2010
When i made a call or received a call my phone shut down by itself .any solution for this problem?
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Jul 30, 2012
I was loving the phone tll the screen started to freeze black during call. I tried all the buttons with no joy and the screen remained black after call. I had to remove the battery to reboot, this reset my time and date to 1980!
I've got to try using my phone for work today, old spare being repaired. I can't even hang up a call.
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Mar 6, 2010
Sometimes when somebody called me while the key lock is active my toucscreen does not sense i can't do anything this situation happens in every 2 or 3 days.I tried v10 and v20 it happens on two firmware
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May 18, 2010
I just bought 5530 Xpressmusic yesterday and new to smartphones/touchscreens. I have a question.Whenever the phone touch screen is locked, and if i get a call, i am not able to answer or reject it directly from touch screen, unless i manually unlock the screen using right side lever. Although i can see the Answer/Reject option in screen, when i touch them they don't work. Also the Green/Red options at bottom of touch screen are also not working.Similarly, when i set an alarm, i cannot snooze or stop the alarm immediately in touch screen when the alarm rings, unless i unlock the touch screen again manually.Can someone help how to get this working, or is it the design?
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Apr 6, 2010
I bought a Nokia 5530 in Xtra Vision recently and I've been having minor problems.. First of all i was sending a message and the screen randomly went black and red lines came across the screen for a few seconds then it went back to my message .. Then I was charging it Good Friday and took it out to make a call and the screen went white as if I was turning the phone on as nokia came across the screen please help why is it doing this?
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Feb 21, 2010
have 5530 model. contacts and dialer icon on homescreen does not work nor green call button. Only way of calling is going thru contacts within the menu and if it is not there then you have to set it up which is extremely long and laborious! I have updated software and reset factory settings to no avail phone is only 2 months old!
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Jan 13, 2010
I posted this on the Phones section, but nobody answered, so here it goes:My girlfriend has a Nokia 5530 XpressMusic. Great phone, but there's a problem with Nokia Messaging (or Nokia Email, I don't know - see screen below).I've already set it up with her Gmail account, but when she tries to check her emails, instead of this nice screen, it takes shows the phone's Messaging folder, where there's no HTML for emails (and, I think, no push mail support).Besides, both the "Email" and the "Email setup" icons lead to the same place (setting up a new account). In my 5800, it shows the screen above, which has a much better interface.
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May 11, 2010
on my 5530 the shortcuts bar is near the top of the screen.on all the other 5530s i have seen (inc pics) this bar is at the bottom of the screen.how do i move it from top to bottom ?
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May 2, 2010
I basically turn on my phone and then screen is not touchable anymore and message comes up with ' 2 new messages' and i try to show it but i cant because the touch screen is not working. It just happened randomly and i only got this phone at Christmas. I dont know why it has started doing this and the only app that works is camera and the middle button that looks like a dash at the bottom of the phone with the red and green button thats all that is working. i was trying to see if there is a way i can fix this problem or can i take it back to carphone warehouse and get a new one?
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