Nokia :: 3100 Cannot Connect To PC

Mar 1, 2010

I am using a Nokia 3100 which is a very old model, but it is functioning well. Recently I bought a CA-42 cable to connect it to PC, because I think I need to make data back up for it. However, it doesn't work.I have installed the latest Nokia PC Suite (version 7.1.40) and my OS is Window XP SP3.When I connect the 3100 with the CA-42 cable to the PC,

- it shows that "Found new hardware" and asks me to install the drivers;

- I choose "install automatically" but it never find the drivers;

- then it alerts that "Some problem occurred while installing the new HW, so that it may not work properly." Afterwards it turns out that Nokia PC Suite cannot find my phone.

I have tried to connect an ear phone to my 3100, and it works--so the socket should be functioning on the phone;Also the CA-42 cable is brand new, and I assume that it is not a broken one.Then what could be the problem? Has something similar happened to some of your phones?

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2 - I have tha latest firmware

3 - I have made a hard reset..

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