Motorola Xoom :: Exchange Email Will Receive / But Not Send
Apr 26, 2012
I just realized that as of April 19, I have not been able to send anything on my Outlook Exchange email accoutn. It's receiving just fine, but my Outbox is full of unsent mail! I remember a problem we had in the past with not being able to reply to messsages, but these are both replies and new messages. My settings are all exactly the same as my DroidX phone, which sends just fine. I have a command at the top of my Outbox that says "Send All Messages," but it doesn't do anything.I've rebooted a couple of times, with no change.
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Jun 9, 2012
I have a corporate email account, and we employ Exchange Server 2003, and I've set up my Xoom to sync using the corporate settings which use Exchange ActiveSync (I believe). The documentation for ICS 4.0 states that the update brings "improved email": "To help you locate and organize IMAP and Exchange email, the Email app now supports nested mail subfolders, each with synchronization rules. You can also search across folders on the server, for faster results." (link to the full article is here: [URL]
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May 16, 2011
Don't think am mad reopening this subject but according to this forum and Motorola website[url]..cannot send/receive SMS and Dan has posted about SyncSMS, but I wanted to post about 3G UK unlocked Xoom can receive SMS, I was a bit hesitant to post about this as I was afaraid Motorola would remove this function but was also happy to take the risk to check whether anyone has noticed the same.
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Sep 21, 2011
I've searched here and not seen anyone else with the same problem, but Google is full of them.
Basically, if I create a new message it will send from my WiFi only Xoom via my Exchange account. However, if I reply to a message it just sits in the Outbox forever.
POP3 is fine.
It was fine before I upgraded to 3.1, and my HTC Desire running 2.2 works fine too.
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May 11, 2011
I see you have updated the locked update topic. Once again I did not receive any email notification.I did verify that the topic is aware that I should be receiving them.
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Jun 24, 2011
I set up a new Exchange ActiveSync e-mail account on my Desire HD, and although I can send e-mails from this account from the phone, I am not receiving any (but they are arriving in Outlook on my desktop).So far, I have:Deleted the account and re-installedChanged the 'mail size limit' setting to maximumTried receiving e-mails with the 'sync when roaming' ticked, and also not tickedSet 'include file attachment' to alwaysNone of these have made the slightest difference. What bothers me is that I can use my phone to send from this account, which must mean the account information must be correct and working.
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Jun 26, 2011
this is honestly the worst phone I have ever owned. I had a blackberry that about a month ago stopped getting about half the emails I should have gotten. After a month of talking with IT about this and trying all kinds of fixes I gave up and decided to get and android phone to bypass the blackberry servers I assumed were the culprit. Well I am going to return this phone tomorrow and use my blackberry again. Yes, after 5 days of trying ever possible setting I have given up. I had the emails working for about 5 minutes and then after setting up a gmail account they stopped. I did a reset on the phone thinking this would help. Nope. And today mysteriously my old gmail account showed up even though I never set it up. Google is evil. And this phone is a piece of crap.
One of the big problems with this phone are the additional security settings under the advanced settings for incoming and outgoing servers. Out of about 10 Motrola IT people I talked to on the phone or chatted with had no idea what these were. I kept asking if they were for SSL and no one knew. Then yesterday I was told by the only intelligent person they are an additional secruity password you can get from your ISP and are similar to SSL keys. I had them checked (the port numbers will automatically change) the first time I had the phone working. But unchecked them and was able to sent two emails to my own email address and yet received no other emails yesterday as a test. Today I tried to send myself another email and it didn't go through though it appeared on my desktop.
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May 2, 2011
When using the gmail on the Xoom, I can find my groups, however I am unable to select a whole group to send an email to, it appears I have to do individual names which to me defeats the purpose of a group?
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May 14, 2011
i can create and send exchange emails, i can receive emails. however if i reply to an email it never sends. i have removed my account and readded same issue. i can send from my android 2.2 mobile.
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Aug 18, 2012
I have a Xoom WiFi, updated to Jellybean. I use the built-in calendar app from Google. I have my Exchange account added, and email comes through fine. In the calendar, only SOME of my appointments show up. I figured out that it is certain categories that don't make it through... Personal, Networking, etc don't work but Business, Vacation, Firm Event, etc do. It's quite strange.
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May 28, 2011
I have added an Exchange account to the Xoom. Guess that kind of account is based on what is called ActiceSync.
Unfortunalety it does not sync calendar and contacts automatically. It only syncs when I reboot the tablet, or when I turn off and on syncing manually in the settings.My provider uses an Open-Xchange server. My Android mobile phone syncs perferctly well with it.
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Apr 16, 2010
Recently i've been having problems with the email that i've set up on my phone. I can send email but cannot receive it.I have a blackberry 8330 curve and am with verizon with V4.5.0.I've been reading other posts on othere forums of people having the same issue but they didn't really help at all.I did the battery pull many many times.I just don't know what wrong with it. also my world app doesn't show any application installed. i can deal with that once i get my email to work..
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Jun 13, 2012
i cannot send emil or receive after hacking my computer and email
Info:
iPhone 4
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Jan 5, 2012
Cannot setup Exchange 2010 Active Sync account. I keep getting the following error:"You entered an incorrect server address or the server requires a protocol version that Email does not support"'m an Exchange admin & have other devices in the enviroment. My account works on other devices. I've tried other test accounts on the Xoom & cannot get it to sync with Exchange. I've created a new policy as per the instructions found here - https://motorola-global-ortal.custhelp.com/app/answers/detail/a_id/65228/~/motorola-xoom-%E2%80%93-%22this-server-requires-security-features-that-your-android still the problem persist.
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Apr 4, 2012
I am having email problems. I have several email accounts. I receive email on all of them, but can't send on all of them. Not even a reply. The email accounts that work are gmail and [URL]The accounts that don't send are: 1 account hosted by GoDaddy, and a few accounts on my 2 domains [URL] and [URL] all of these accounts work fine on my laptop via outlook 2007. The place that houses my 2 domains said they don't know why I am having this problem.
Info:
Windows 7
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Mar 18, 2010
Im sure its a simple issue that someone can sort for me ....I am able to receive email through my nokia n97 perfectly however I am unable to send email.
I am on orange and am trying to send emails using my virgin pop account (not virgin media-the original virgin company)My email settings go something like this
Incoming Mail :-
User Name : myemail@virgin.net
password : my password
incoming mail server : pop.virgin.net
Access Point: Default Connection
Mailbox name: Virgin.net
Mailbox type: POP3
Security: Off
Port: Default
APOP Secure Login: off
Outgoing Mail Server:
My email address : Myemail@virgin.net
Username: myUsername
Password: Password
Outgoing Mail Server: smtp.virgin.net
Access point in use: must be defined
Security: Off
Port: Default
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May 19, 2010
Nokia Email Messaging has been working ok for 3 months but has just stopped working, Have done all the normal stuff - soft reset , cancelled account and made a new account but I cant recieve or send any email at all. I have Gmail accounts , Yahoo and Ovi but none of them work.I have noticed when you go into settings for one of the accounts and look at the username and password for the Nokia Email Account , in the Password box it always shows `NONE` I have tried to put in my password several times but it always reverts to NONE. Is this correct? It seems it cant save the password ?
The only thing I havent tried is a hard reset but thats a last resort.
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Jun 19, 2011
I got my blackberry curve 9300 and this morning received a message to let me know I am registered. I have registered my email address, (hotmail) and can send emails no problem. So far so good, except when I get a reply I get nothing on the blackberry but the replies are all in my hotmail inbox on my laptop. I have called geeks (carphone warehouse) and gurus at O2 and I have followed all their instructions. I managed to receive 1 email from my husband and then nothing since.
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Apr 22, 2011
I just bought a Curve 9300 today. After updating my device from 5.0 to 6.0, getting all my apps up and running, i tried to send out an email and i got a red X. I went into email settings and sent the service books and that was no good. I reinstalled my O.S. and repeated the same process, and still no luck. My service providers technical support chat is closed right now and reopens tomorrow, so i'm on the support forum here to try to get some help from you guys. Can't send / receive email
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May 14, 2011
My 8330 started acting up last night. Through my sprint.blackberry.net email I sent 5 to the same email address. I received the check mark stating they were sent successfully. 20 mins later or so my phone notifies me of a new email however there is not a new email, but now a red X in the email that just had the check mark. This happened multiple times. I tried resending the email and composing a new email and all scenarios were the same. Also, I was sent 4 emails last night from this same email address, none of which I received. I did 2 soft and 2 hard restarts throughout the course of the night nothing has changed. Does anyone know why this is happening or how to fix it? I had this happen one other time, and I was to the point of smashing my phone. Email through my phone is the only way I have contact with certain people so this feature is VERY important to me.
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Oct 2, 2012
All of a sudden can no longer send emails from any of my email addresses, in fact there is no send option in the drop down
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Apr 30, 2011
I just got my Torch back from being repaired from the track-pad not working.I first cleared anything that might of been on the phone and restored my back-up files to get all my addresses and applications into my phone.I know I have to reopen all the accounts applications I want to work.All my apps I have reinstalled work which I use and are all much needed tools, even up to my documents apps and PDF.I thought my email accounts would of come with the back-up which I reinstalled. I have 2 of each which I need for work, Windows Live, Yahoo and Gmail, but none of them are sending any mail I compose to send and I don't know why, or I may have forgotten not having my phone for so long. or am doing something wrong.
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Oct 18, 2010
I noticed earlier this afternoon that none of my email (google apps gmail) is being pushed to my phone, though I can still send emails. The last one that came through was around midnight. I've seen a lot of posts about it here and elsewhere but no actual solution. I've resent the service books,deleted and re-added the account, multiple battery pulls, etc etc.
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Apr 12, 2012
I can receive email but can't send. Every message that I send gets rejected by the
Info:
iPhone 4S
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May 22, 2012
Started this morning. Using Comcast as carrier.
Info:iPhone 3GS
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Dec 10, 2011
we unlocked our torch to use with a different carrier and now we cant send or receive any bbm or email
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Apr 20, 2012
downloaded new BB desktop software for mac and since synching the phone, have been unable to send emails from the phone, only receive. can use BB messenger no problem
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Jul 5, 2012
After a year and a half of use, my BB 9650 has not been receiving or sending email for 3 weeks.When I try to send email, the message displays the error "User account is in SUSPENDED mode"Tried accessing email settings - got the message "Your device is not registered. Go to Options > Settings Advanced Options Host Routing Table"When I do, I do see the Registration message in the message list, but still cannot send or receive email.I've also noticed a new icon a few times, and when I open I see a message "Regenerating encryption keys" - this process always times out and says there's an issue connecting with the server.I do not have an issue accessing the internet, using the Facebook application, phone calls, texts, etc.How I've tried to fix:Reboot - both by battery and then removing battery and SIM cardcalled my wireless provider and they confirmed Blackberry Internet Service is on - that it's an issue with the device (which they did not provide and do not support)Downloaded and updated Desktop softwareupdated device software to 6.0.0.706
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Jun 21, 2014
I am having extreme difficulty in setting up one of my email accounts on my iPhone 5c. The email in question is a centurylink email account ending in @q.com. When I use the mail settings lookup, this is what it tells me to do: Incoming Mail Server:
Account Type: POP
Username: xxxxxxxx@q.com
Server hostname: mail.q.com
Server port: 110
Authentication: Password
Outgoing Mail Server:
Username: xxxxxxxx@q.com
Server hostname: smtp.q.com
Server port: 587
Authentication: Password
SSL: yes
When I “pull down” on the screen to get mail, the latest mail that has come is from 5/20/14. Today is 6/21/14. When I repeat the process, it says at the bottom of the screen “Updated Just Now”, but no new emails come in. Yet, on my email on my computer, there are over 100 since 5/20/14. I can send, and it downloads the sent messages to my phone just fine. I just cannot receive messages later than 5/20/14 for some reason. How to receive email?
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Nov 7, 2011
My very small company uses Exchange Server 2003 to host our own email. On my laptop, I use Outlook. When I'm out of the office I connect my laptop to the internet and access my exchange mail via an IMAP account. With that connection, I can send mail using the SMTP server. I got my new Atrix 2 and set up that account using the advanced settings that were the closest to the settings I use for the IMAP account in my Outlook setup. I was immediately able to see my inbox and receive email. After one tweak (that I can't remember any more), I was able to sent mail. Then a few hours later, I couldn't. I've tried every possible combination of the Advanced Settings in the Account Setup screens on the phone. Nothing works. I tried a Master Reset and all that accomplished was flushing away the contact list that the salesperson had copied to my new Atrix from my old phone when I bought it. I thought that was backed up to Google and would be restored when I logged back in but apparently not. Any advice on how to get that back? But the main problem is sending mail.
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Nov 20, 2012
My Xoom wifi only US will receive officially the JB? If it don't, will u lock his bootloader too just like u did to my photon? coz i'm already done with motorola in cellphones, i wish it wouldn't happen with tablets as well. But honestly motorola seems not to care much about them, only with a new phone every month, and kickng the back of old phone owners. That's why i'm selling my photon and i got me an unlocked bootloader Galaxy Nexus?
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