HTC Desire HD :: Exchange ActiveSync - Able To Send From Phone, But Cannot Receive?
Jun 24, 2011
I set up a new Exchange ActiveSync e-mail account on my Desire HD, and although I can send e-mails from this account from the phone, I am not receiving any (but they are arriving in Outlook on my desktop).So far, I have:Deleted the account and re-installedChanged the 'mail size limit' setting to maximumTried receiving e-mails with the 'sync when roaming' ticked, and also not tickedSet 'include file attachment' to alwaysNone of these have made the slightest difference. What bothers me is that I can use my phone to send from this account, which must mean the account information must be correct and working.
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May 11, 2010
I am the happy owner of an HTC Desire since last week.I've got it logged into my corporate exchange server and it worked flawlessly for a week or so.However, since yesterday I can't send any message through my Exchange account anymore. The weird thing is that I still receive mails it synchronise my contacts and agenda but it just won't send any mail. The mails stays in the outbox and I receive a message saying it's impossible to send the mail.
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Jun 17, 2011
I can receive emails on my unlocked HTC Desire S and can on my original unlocked HTC Desire but cannot reply or send fresh email on either. The settings are OK as they worked previously, in fact only minutes earlier on the Desire S.When satisfied it all worked OK I took the Vodafone SIM out of the Desire S and put it in the Desire to see if the email issue still existed. It did. I put the SIM back in the Desire S and the problem has replicated itself. Now all I can do is receiveI am reluctant to put the SIM in my unlocked Samsung Galaxy S2 in case the problem occurs again.
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Apr 24, 2012
I recently received an iPhone 4S from work, love it! My one disappointment, I can't figure out how to set my Outlook "out of office" from my iPhone. My blackberry had a simple option with in my email settings. Is there a comparable option on the iPhone?
Info:iPhone 4S
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Apr 26, 2012
I just realized that as of April 19, I have not been able to send anything on my Outlook Exchange email accoutn. It's receiving just fine, but my Outbox is full of unsent mail! I remember a problem we had in the past with not being able to reply to messsages, but these are both replies and new messages. My settings are all exactly the same as my DroidX phone, which sends just fine. I have a command at the top of my Outbox that says "Send All Messages," but it doesn't do anything.I've rebooted a couple of times, with no change.
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May 8, 2014
I am using two different accounts on my Z2. The first one is my GMail account. Everything's perfect avout this. Second is my Exchange account. Here I figured ut that the Z2 des not sync my contacts. I checked all settings for the account and contacts are marked to be synced, but without success.
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Nov 11, 2014
I have a Sony Xperia Z3 with Android 4.4.4 experiencing a serious Exchange ActiveSync bug with sporadic notification lag for Automatic (push) setting. I have no energy saving features enabled on my phone.
Since Microsoft Exchange is one of most common mail servers in the world this could be a showstopper for a lot of companies?
This is year 2014 and automatic notification for emails is a must otherwise the phone can't be trusted as a working tool? I don't want to login to my phone everytime I need to check if I have a received a new email.
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This is being highlighted at official "Android Open Source Project - Issue Tracker" as well.
Issue 73691: Push notifications significantly delayed on stock email app
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Mar 3, 2015
I have an Xperia Z2 (D6503),
Android - Version 4.4.4,
Baseband: 8974-AAAAANPZQ-00027-12,
Kernel: 3.4.0-perf-gd4d661a BuildUser@BuildHost #1 Fri Sep 19 18:10:07 2014,
Build-Number 23.0.1.A.0.167
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It's impossible to connect my smartphone to my work’s exchange mail account. I tried it for several days, but without any success. How to get this mail account to work with the stock apps?!
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Jun 13, 2012
I have an iPhone4S. The company I work for uses microsoft 365. My contacts are constantly duplicating I can't turn off "contacts" and stop them from continuing to sync becuase it will erase all of my contacts on my phone. Is there a way to back up or export my contacts on my phone, turn off syncing contacts and import? Please help! This is so frustrating.
Info:
iPhone 4S
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Apr 11, 2012
i was able to add exchange without any problem but when i go to the mail it will have error 'cannot get email'. i setup all the activesycn configuration in exchange 2010 and firewall ports. i have no problem connecting from my mac laptop with outlook-mac, it sync fine with calendar/contacts/task.
Info:
iPhone 4, iOS 5.1
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Jul 16, 2011
The checkbox for push synching keeps inexplicably getting unchecked on my single Exchange account. Furthermore, it seems like ActiveSync may or may not work regardless of the setting (sometimes it doesn't work when it's on, and sometimes it works when it's off).
This worked forever on my D1 and it's currently working on my Xoom.
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Aug 31, 2015
I have added email account on my new Galaxy S5 with Exchange ActiveSync to connect my Exchange 2010 mailbox.It works like a charm, I can get all of my emails, I have selected which subfolders I want to synchronise with push method instead of default manual method.
My problem is that when I recevied a new email which is redirect to a subfolder on my email box, this email is also redirected in this subfolder on my phone.This is not user-friendly at all, because I have to open "View all folders/push '+' button" to see if I have a new email in a subfolder and also to open it.I have looked for a way to see in one place, the Inbox mails and all subfolders that I which to synchronise without success.
Do you know if it's possible to do that on Android ?I can't believe that all Android's people in the world are using my bad method to see emails in subfolders :-).
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Aug 19, 2010
I see most posts relate to Android, sorry for question on old Omnia II. I just received an Omnia II this week, have worked through most issues. My last issue seems to be a software issue. The Omnia II has a number of widgets installed, one widget is an Exchange/Activesync widget. I get an error everytime I run the widget, it asks me to re-install. I cannot find a web site that will Provide a file to download for the Exchange/Activesync widget. Samsung support will not assist any instructions on reloading/re-installing the cab.
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Feb 25, 2012
I was wondering is it possible to set up multiple ActiveSync accounts to E7 running Nokia Belle?I'd like to use 2 Google Calendars that are on differents accounts.
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Mar 19, 2012
I installed a couple of new apps this morning: some microsoft stuff that came up in Nokia Suite and the the new Maps Suite from beta labs. Since then my phone has started asking for the Exchange ActiveSync password every few minutes? I use ActiveSync to sync the phones calendar with my google calendar. I set it up when I got the phone last week and it has worked fine, without asking for the password.
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Aug 9, 2012
Several Motorola smartphones (mainly Razr's) are creating multiple ActiveSync records in Exchange when users provision a corproate email account on their phone. One record will become blocked or quarantined causing the phone not to receive mail. The user is also emailed a notification which is generating support calls.
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Jun 18, 2012
I have an iPhone with sprint, and it has worked more than amazingly prior to this. It wasn't until last night around 12am that this started. I have had the phone for 4 to 5 months now. The bars in the top left are flat and occasionally one will pop up. I can t make calls and texts are slow to or just don't send at all. I was messing around on my download app in the browser and it closed and then thu problem arises. I have deleted the app even turned on and off my phone several times and turned airplane mode on and off several times. Please help:/ this is not an issue with location, and everytime I make calls it just says "calling mobile..."
Info:
iPhone 4, iOS 5.1.1
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Nov 1, 2011
I can send emails from my AOL acount with no problem. I am connected to my work Enterprise Exchange Server. I can receive emails to my phone from the server, but I cannot get any emails to send from my phone. They are not leaving my phone at all. I have pulled the battery, I have tried resetting to factory settings, is there something else I need to try?
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Aug 23, 2010
I can't seem to find for the life of me a name sort order if you're using the HTC DESIRE (or other Sense UI based phone like the hero as well) hwo to set First name / Last name when you're using exchange.i have my Gmail account set up as exchange as i prefer the native email client over the google integration, but i can't change the name order.
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Apr 11, 2010
I have set up my Exchange sync OK, it's working OK for a couple of days. Then all of a sudden (no changes to the settings whatsoever) it stops syncing. If I go to the sync setup screen there's a generic error (Error while syncronizing or some such). Of course, you don't get any other indication unless you actually go there - you're left with the impression you just don't get new e-mails. There's an easy fix (or workaround more like it) - if I go to the credentials screen and just hit save, it's fixed! Until next time it happens. I've already contacted HTC Support about it?
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May 17, 2011
I carried out the gingerbread FOTA update yesturday, and now I cannot sync with my exchange server. It worked fine before the upgrade. I even deleted the account and tried to re-configure with the same server and domain details, but all i get is a message saying it failed to connect to the server
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Apr 11, 2010
My blackberry bold 9700 cannot send SMS to any number, it can only receive SMS. Email and other online services are working well. I have checked the message center and it's correct. This problem started 3 days ago. Before that, SMS is working fine. I haven't done anything special 3 days ago, and really clueless about this. Early this day, I tried to put my sim card to other phone, and it can send SMS. Put it back to my bb 9700 and this problem started again. Any solution for this problem guys? I'm using OS 5.0.0.442
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Jul 30, 2012
I cannot send or receive pictures on my phone. I do not have internet on my phone but I never did and didn't have this problem until now.
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Jul 15, 2011
I cannot send or receive pictures on my phone. I do not have internet on my phone but I never did and didn't have this problem until now.
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Nov 19, 2011
I have a storm2 9550 unlocked and am using Tmobile Pay as you go. I have tried several times to disable the password, mostly by wiping the phone. Now i cannot make a call or receive a call or send or receive a text. On the phone calls I get a busy signal and an error message SMS error 97 message ID 40.
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Dec 11, 2015
Since having my phone I've been having real issues whilst I've been at work with being able to phone out, receive phone calls and send/receive texts.
Everything was fine with my previous phone, and everything is fine as I drive away from work. It's almost as if my phone isn't compatible with certain signal masts or something??
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Sep 13, 2015
Receive text ok and send text ok. but no picture go out they say, pending.
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Aug 19, 2012
I was issued a phone from my job. As of today my phone currently is not sending/receiving phone calls and i cannot check the voicemail. To make it a bit more clear, i have no phone icon nor voicemail icon. if i use the keyboard to input a number and dial it, it does nothing. if i try to call through contacts my phone freezes. I cannot get into the ringtone options either.This is the third time this has happened to me within the last 2 months. The first time it happened they couldnt help fix the issue and i had to send the phone in for a replacement. last time I called up and they walked through getting the phone totally reset.
So now that it has happened again i have decided to get on the forums and explain the issue and hopefully they can figure out if this is a glitch in the phone, known issue or whatever.. My Blackberry is not my main phone, i have a personal phone i use all the time for entertainment and chatting. This weekend i did not charge my blackberry due to lack of not using it. i also didnt charge it when i was on vacation a while back and this had happened to me as well. Here is the only thing i do every time which may or may not be the cause..i forget to charge the phone. the phone drains the battery enough to shut itself off. when i find out its dead, i plug it in to charge it. a small battery icon appears with a electric bolt through it. i leave it be for about 10 seconds and i want the phone to come to see if i have any missed calls so i press and hold the power button a few seconds. the phone boots up and viola. no phone icon to be found. IMO, this should not normally bring up any issue but this is exactly what has happened all three times. As i said earlier, this is my second phone that has had the same problem. I rarely ever use this phone except to do company business so i am not downloading any apps or games. i use the company phone about 17 minutes a month and check my outlook sync'd calander and emails.
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Apr 6, 2012
I can't send or receive SMS or make phone calls. I can send and receive BBM's and e-mails and my service indicator states that I have full service but can't make calls or send texts.
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Sep 5, 2014
How do I send or receive texts when on a phone call - iphone 5?
Info:
iPhone 5s, iOS 7.1.2
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Nov 28, 2015
I was able to send and receive text messages on my Samsung Galaxy SII which I have had since July 2012. I am on Bell network. A Bell customer service agent told me that Bell needs to update their towers to accommodate the programs that newerSamsung phones are using.
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