Motorola Motocast :: MML Has Stopped Working
Oct 5, 2012
Anytime I connect my 16 GB MotoActv to my computer, it starts MotoCast USB and then errors out close to completion with the following message, "MML has stopped working". I have submitted an email to supportforums@motorola.com with the .dmp and debug view files and received the following response:[URL]I have tried uninstalling and reinstalling both the Motorola Device Manager and MotoCast as well as replacing the MML.exe, DevConnMon.dll, and NFileCacheDBAccess.dll files located at C:Program FilesMotorola Media LinkLite, but this didn't resolve the issue. I am running Windows 7 64 bit with all the latest patches.
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Feb 15, 2012
Motocast started showing the initial setup screen this morning after working fine since December. When I press the item "Create or Sign In" I get a message saying I can only have one Motocast ID at a time. I am not attempting to setup a second ID, I simply want to continue using the one I was using. When I look under Applications, I see two instances of Motocast, neither of which allow me to uninstall. Is there any way to get my Motocast working again?
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Aug 6, 2012
Every time I connect my phone to the original USB cable the Motocast USB program starts running and then it says please wait while Motocast USB loads your content, and finally the MML has stopped working window pops up with the only option to close the program. I have uninstalled the program and re-installed a new version of it, but that doesn't seem to work. I am using Windows 7 Home Premium 64-bit. I have downloaded a patch that I replaced, even though when I tried to replace it the computer told me I required administrator authorization. However when I proceeded with this action it seems to have replaced the old one with the new one.I have no idea what to do, nor know where to find the problem in writing to post somewhere. My computer knowledge is very limited.
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Dec 29, 2011
I received "Motocast has stopped working" error message upon initial installation and every time I attempt to open the program. I have rebooted several times. I have uninstalled the error message. Rebooted. then downloaded the latest version from Motorola web site. Installed it. I still got the same error message. The software has never opened successfully.
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Nov 22, 2011
When I connect my Motoactv via USB to Motocast I receive and error message where it says that MML has stopped working suddenly and windows is looking for a fix.Then nothingI have ripped and re-installed the program several times and still doesn't work. It worked once when I first set up Motoactv then hasn't worked since.Anyone know of a fix. I just really want to update my Motoactv with the new software and manage my music through Motocast via MML.
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Dec 8, 2011
I have it set up on my PC where I have 3 folders shared. I have a Movies folder, I have a TV Shows folder, and I have a Mixsets folder. I like to listen to DJ mixsets that can be rather large, anywhere from 50MB to 150MB in size. I can access my movies/tv shows off my PC at home just fine when I'm on a wireless network. I just go into Gallery>MotoCast and there i have my TV shows in one folder and Movies in another folder. The folder I named Dj Mixsets does not show up in either Gallery or Music app.That's fine cause when I go to the Files app, I can see all three folders on my PC. From there, I can still access my TV Shows and Movies just fine. But when I try to listen to any of the mixsets, it says Cannot connect to network, please try again. This is weird cause the Droid shows my home PC as "Online". Is it because the music files are really large that it won't play? MotoCast can play larger size video files no problem.
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Jul 24, 2012
Motocast app was preloaded on new razr. I manually loaded motocast software on desktop and laptop. Motocast working great for getting pictures to and from desktop & laptop. I called tech suppoirt for email problem and was told to update my device to the latest OS. I did this and after rebooting device, there was no motocast app/logo and no USB selection window. I now can not download pics and can only upload files from my desktop and laptop.
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Apr 29, 2012
Droid Razr; using MotoCast Wireless. XP computer is on all the time, no trouble connecting. Music, photos and documents all present and available all the time.But my iTunes playlists are not. Major bummer. MotoCast playback quality is far superior to G-music, but I really need my playlists!Itunes data folders are all in the normal places. The MotoCast docs clearly say that iTunes playlists are usable and in one place says expressly, "Note: Currently MotoCast Wireless supports playlists from iTunes only."
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Oct 21, 2012
Been trying to sign in for a few weeks, but I keep getting told my account has been upgraded to a MotoCast ID. That's very nice and all, but I never get any e-mail from Motorola, even though I'm told my validation will be sent to my e-mail address (listed as on file). I had to create a new MotoCast ID (with a different e-mail address) in order to post to ask this question and for help, as I've requested a password reset a few times and none of them go to my e-mail.My old ID was part of the Motorola Feedback Network and contains the IMEI of my phone, and everything I'd need; this makes me think I could even have been invited into the soak test for the Bionic, but not received any e-mails (I was in at least one previous soak test). Can someone let me know how I can get my old account restored? This is kind of a big deal to me, and (by my understanding) was also a source of frustration the last time Motorola changed the way accounts worked.
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Jul 4, 2012
After updating to ics motocast wants to install on my pc and does not give me an option to say no and not have it show again, like the vista start screen. I decided to install motocast and just ignore it but when I rebooted it started my browser with a video for backup assistant after looking thru msconfig and regedit I believe this program to be malware like microsoft security 2012 or many other softwares that use extortion to sell their product. I am not questioning the validity of the backup software but rather the way it like motocast doesn't give me an option. When I called Verizon they said it was a Motorola problem so can someone please tell me how to get this MALWARE from loading! I did get the browser to stop loading after removing all of motocast via add/remove.
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Nov 21, 2011
A family member has a new Motorola Droid Razr, and we are trying to get MotoCast USB to work. We have installed the software on the computer (a Macbook Pro) and skipped the wireless setup (because we are only interested in USB syncing at this time). But when we connect the phone, all we get is a message, "Please wait while MotoCast USB loads your content."
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Nov 11, 2011
I just tried to sync with my computer (Windows 7 with full admin rights) and after installing and attempting to sync for to iTunes the first time I recieved aMML has stopped working error that forced the shut down of the application and would not let me open it back up again.To troubleshoot I've tried:1) reseting MotoActv to factory settings4) rebooting again5) reconnecting/reinstalling MotoCastUnfortunatly after all of the above the application continues not to work / fails with the same error every time I try to open it (not even making it to the sync page anymore) making the MotoActv essentially unusable since it won't sync workouts or download music.
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Nov 3, 2011
I have had a lot of the challenges I have read about since the latest update: battery overheating, phone rebooting at random times, and most annoying- no more indicator light. Not even when charging.
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Apr 18, 2015
My phone started having this pop up on the screen. I have to push "ok" to get it to close. It even pops up at night when my "night clock" is on - blocking out the time on the screen.
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Apr 12, 2015
This error has been popping up quite a bit lately. Even when not doing calendar related items.
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Mar 23, 2012
have the Lapdock 500 and Razr Maxx. Together they were working fine until today when the mousepad stopped working. When connecting an external (bluetooth) mouse, the prompt bringing me to the mouse settings page appeared and the box to turn off the trackpad was unchecked. What can I do to reenable the mouse?
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Jul 15, 2012
What happened to My Gallery when all I did was sync some photos from my computer. The message reads: "Unfortunately, My Gallery has stopped."
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Dec 2, 2011
My phone no longer rings when a call or text comes in. I had this issue and a few others so I got a warrenty replacement. It has worked fine for a few days but now the phone will vibrate but won't ring.
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May 24, 2012
I have a Droid X with Android version 2.3.4 (system version 4.5.621). The phone ringer stopped working and I have to completely shut off the phone and turn it back on to get it to work, but then it will randomly stop working again. Also, the camera will take a picture but when you go to the gallery the picture is not there and it just shows a generic icon. I've done a factory reset on the phone twice and the issues keep coming back.
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Jul 25, 2011
Notification banner works fine. Led light seems to have gone kaput. The phone isn't even two weeks old. Isn't led supposed to last a lifetime or two?
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Jun 4, 2011
the keyboard won't work at all in the OS. Still when the device is turned off, and i press Up (on keypad) + Power it goes to bootloader, therefore the physical keyboard seems fine. Nonetheless it would not work in the recovery, so i cant use d-pad to update.zip root and other stuffs?
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Jul 16, 2011
I have been using corporate sync on my phone for months and it worked great. Just this thursday it stopped working. Im getting an error message that says Connection error.
I know all my settings are correct. It isnt that a password was changed. With the same settings I am still able to sync the email on my Xoom. So I dont know why it wont work on my phone.
Ive tried deleted the whole account and re-adding it. When I put everything in, it acts like all is well, no errors. But when I go to the email and hit refresh I just keep getting the 'Connection error'?
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May 15, 2011
I got the 3.1 OTA update yesterday afternoon on my WiFi Xoom, but since then, the Xoom won't charge. When plugged in, the charging indicator doesn't light and the battery icon in the notification area doesn't indicate charging. Charging worked fine before the update.What I've tried so far to no avail:
Different outlets
Wiggling the connector
Power off/on
Factory reset
Unfortunately, I don't have another charger to try.Given that a factory reset didn't fix it and others aren't reporting this issue, I'm guessing that it's just a conincidence that charging died after the update and something is broken either in the charger or the Zoom's charging circuitry.
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Jul 28, 2012
I have bought the Atrix 4G in February 2012 and my warranty has expired in JuneRecently the earpiece speaker on my phone has stopped working and the local motorola service center advised me to replace the flex cable that houses the earpiece speaker. Can someone let me know where I can procure this flex cable in the US? Is it available for online ordering?
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Jun 8, 2011
Since the very beginning of the GB update (actually began with the Soak Test), the LED notification stopped working when I get a gmail. At some period shortly after, the notification to the notification bar also suddenly stopped as well. Now, the only way to see if I have a gmail is to go to Goolgle gmail and check.
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Mar 14, 2012
All of a sudden this morning my three-week old Razr MAXX stopped connecting to my local wifi network (Verizon FIOS router B + G).
It shows the network SSID and signal strength, and I've entered and saved the WEP password, but it just won't connect. I have powered off the phone, and the router, and all my other devices are working, but the Razr MAXX just won't connect.
I have changed nothing since last night when it was working fine,
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May 3, 2012
My Droid 4 was working fine until I updated it with the latest firmware from Verizon/Motorola. Now Gmail doesn't work. I've been to the VZ store and they did a complete reset and still no Gmail.
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Oct 14, 2011
My finger print scanner suddenly stopped working out of nowhere. I tired rebooting the phone and a factory reset.Nothing seems to work. The fingerprint scanner will work once in a while but it's rare.
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Dec 12, 2011
I can use other input methods but when I select Swype the keyboard never appears. Is there a way to re-install it?
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Sep 7, 2012
I'm probably going to have to take this in to the local US Cellular store to see if they can figure out what is going on. I tried sending texts to three different individuals this morning and all are not going through. Initially I was using Go SMS Pro as my default SMS program. Thinking something may be messed up with that program, I switched my default SMS program to the phone's Text Messaging program. Still cannot send or receive any messages. I am on a business plan (which my wife is on as well). She is receiving and sending texts fine. I tried sending her a test text, and it tells me "Message Not Sent". I had her send a test text to me. It shows that it sends fine on her end, but I never get anything.
Is there any error log I can look at to see what's going on? I have powered my phone off and on 3 times already this morning and that hasn't fixed the issue. Any suggestions or am I just going to have to take it in? I hate doing that because they're just going to do a Factory Reset I'm sure since they aren't too good on the technical side of things.
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Jun 11, 2011
Up until yesterday when I started having problems sending email, the finger swipe login was working fine. Now, not only does it not give me any message, it doesn't recognize that I'm even swiping my finger.
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