Motorola Motoactv :: MML Has Stopped Working?
Nov 11, 2011
I just tried to sync with my computer (Windows 7 with full admin rights) and after installing and attempting to sync for to iTunes the first time I recieved aMML has stopped working error that forced the shut down of the application and would not let me open it back up again.To troubleshoot I've tried:1) reseting MotoActv to factory settings4) rebooting again5) reconnecting/reinstalling MotoCastUnfortunatly after all of the above the application continues not to work / fails with the same error every time I try to open it (not even making it to the sync page anymore) making the MotoActv essentially unusable since it won't sync workouts or download music.
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Oct 21, 2012
When I wont to start work I push start and the applicaition has stopped. The massage is: The application Workout(process com.motorola.gault.activity) has stopped.
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Jun 22, 2012
I've had my Actv for a while now and haven't had a problem till recently. I'm not getting notifications on it anymore regarding phone calls, text messages, or reminders. I still get weather and facebook though. I did check my motoactv app to make sure the boxes were still checked to receive the notifications.
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May 7, 2012
So i went for my run yesterday and about 3/4 miles away from finishing the MA start acting up. It was saying i was running at a ~6mpm pace. i know for a fact that i wasn't! Then suddenly i was done, I would say less than 1/2 mile away from target. at that point I was so tired that i didn't care that much. but i do care now. On the route map i can see where it all went down and the MA stop tracking my distance. not sure why it happened, but its the first time.
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Apr 7, 2012
I have been using my MA with ANT+ HR Monitor sensor nearly every day since I got this as a Christmas present for a several hours.I noticed at the end of about 3 months that the HR Sensor was flacky, so I replaced the 2032 3 volt battery in the sensor.This seemed to fix the problem.The device worked well for a few more weeks and than I was having similar problems, so I replaced the battery a 2nd time.Yesterday, I was able to use the HR Sensor for my morning workout, but the sensor was no longer transmitting when I went for a 5 mile walk.i replaced the battery again and repaired the sensor with the device.It seemed to connect fine, but there is not any live data being displayed from the HR sensor.I have tried repairing the sensor and it will pair, but their is no data being recieved by the MA device.Has anyone else had problems like this with their ANT+ HR Sensor?
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Dec 6, 2011
just finished my run on the .73 version for the first time. The device battery definitely lasts a little bit longer -- still dies close to 3 hours. Won't last all the way through my marathon training.That said, a couple of other things also happened. I added the Garmin foot pod to the devices linked to the MOTOACTV. I also have the Jaybird Freedom 3 as a bluetooth headset connected. Two things happened:
1. Approx 1.25mi into the run, i went to look down at the watch and it stopped tracking. I didn't hear anything in my ear -- no "workout stopped/paused" nothing. I heard it "workout started" when I began.
2. With the Garmin foot pod my avg. pace was higher -- than using the MOTOACTV without a pod (just the gps) -- is that normal?
3. About mid-way through the run, my music stopped -- i looked down at the MOTOACTV and noticed the bluetooth icon was gone (i.e., disconnected). I'm not sure why, i checked my headset and it was still on.
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Jun 16, 2012
I have bought my MOTOACTV 8GB about two months ago. I have had no problems with all the device functionalities (music playing, bluetooth pairing with earphones and phone notifications with a non-motorola phone, phone calls through the MOTOACTV, GPS, pairing with a BLE Polar H7 heart rate sensor,...) until the latest update (MA 1.7.3 N8).I updated to MA 1.7.3 N8 (from MA 1.6.13 N8) two weeks ago, and the weather notifications with the updated MOTOACTV app worked also fine. But when I went running, after hitting the "Quick start" for the workout (the same happened after setting a target or hitting the "Fit test"), I got the following error:"Sorry. The application Workout (com.motorola.gault.activity) has stopped unexpectedly. Please try again."After a few trials, I noticed it happened only when the MOTOACTV was trying to pair with the BLE sensor. If I empty the sensor list on the MOTOACTV configuration, the workout can be started, but without the heart rate functionality.
Another symptom I get is that I cannot pair my MOTOACTV with my phone anymore. The MOTOACTV forgets the pairing: everytime I go to "Configuration->General->Smartphone Setup", I get the question about the phone having Android 2.1 for discovering a new phone. On the other hand, I can perfectly pair my bluetooth earphones and listen to music through them, so it is not a HW bluetooth related issue.I have tried restoring factory defaults several times, erasing all the music and podcasts on the device, and configuring the BLE HR sensor, the MOTOCAST account, and the phone pairing in different order, all without success, getting exactly these two problems; I am starting to think that the software on the device has become corrupted since I updated to the latest version.
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Dec 13, 2011
I have a pair of headphones that has an in-line button. The headphones were working for about 3 weeks with the motoactv, then one day the button stopped pausing and starting the audio for some reason. I tested the same headphones in my iphone, which worked as expected with no problems. I tested 2 other sets of headphones with the motoactv that have in-line buttons and they both work, but this paticular pair will not work with the in-line button. I have done a factory reset, but the results are the same. I have no idea what would cause this behavior.
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Jan 26, 2012
Just installed the Motoactv, all OK except for the FM, it doesnt work at all, earphone connected, it senses the connection since it report no signal when I take it out, but it cant find any stations
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Sep 4, 2012
Came to use my MA for my ride into work this morning, and the screen simply says "The application Launcher (process com.android.launcher) has stopped unexpectedly. Please try again" and has a force close button.Hitting the Force Close causes the message to re-appear.Powering off and back on again, causes the message to re-appear.Is there a way to reset the device using the buttons (I have no menus, navigation or anything other than the message above so cant go to the config to do a factory reset).
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Jul 21, 2012
Anyone getting the error, "The process xxxx has stopped unexpectedly" with one button that says "forced close"? If so what can be done to prevent it. I was at the end of my run yesterday and stopped my run on the Motoactv. When I clicked the button to stop the run, the error popped up. When I clicked the "forced close" button, I lost my entire run. The run can no longer be seen in my recent workout list. It was disappointing to loose the data. I was not running any music when this happened. I was only using the exercise mode at the time. My software version is 1.7.2 N8. I would suggest that the watch needs an option to make incremental saves automatically every lap. That way if the watch does crash or the watch is accidentally turned off, the entire workout is not lost.
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Jan 8, 2012
Right out of the box and after running the firmware upgrade I am now getting the following error on the clock screen:
"The application Launcher (process come.android.launcher) has stopped unexpectedly. Please try again."
There is a bar button below the message that says "Force Close". This error also occurs when you select "Battery Saver" under settings. There are also missing menu items under Settings. For instance there is no way to change clocks.The device boots up normally without errors and successfully has taken my Personal Profile settings. I also have been able to sync music to it and it plays and works with my Motorola S10 BT headphones.I have tried resetting to factory and then resyncing but no luck. I've powered it off/on many times but no luck. Everything was working fine before the upgrade. That is as far as I can tell anyhow. I only had it on 1/2 day today and did the upgrade.
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Sep 10, 2012
Ever since my motoactv updated to .12, the GPS stopped locating.
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Jan 6, 2012
Few days ago I want try listen some music but it can not play! No reaction at all! Also FM radio, show "No Signal". I try reset factory and change the headphone but still have this problem.
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Apr 12, 2012
I don't understand what is happening with the app but I'm hoping someone can point me in the right direction. Moto Photon is my phone All it keep saying is please wait,synchroniation in progress. I call customer service and they told me to reset my phone did that and reinstall the app but still no dice . Customer service said that the app feature for the phone was only available the razr and razr maxx. Did a google search but i'm still lead back here. I can receive text messages and email calls on my motoactv but I'm unable to recieve my fitness info on my phone.
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Jun 6, 2012
I have the MOTOACTV for 3 months, and the "back key" was not operating correctly.Even i am inside, i warm my fingers, ...It works maybe 1/30 times.It is very ennoying, i need to turn off the watch
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Dec 8, 2011
I have not been able to get the Auto-lap function to work. During a workout, I have the 'Last Lap Pace' on my customised metrics view, but it only every reads: This is despite several runs of 6 / 7 miles. In order to try to get it working, I have the following set in 'Settings/Workout/Laps't
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Jun 28, 2012
"MOTOACTV cannot connect to the server. Please try after sometime." when trying to sync fitness data. Tried with the USB cable as well, not working either. Is the service down?
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Jul 15, 2012
Is anyone else having problems with calendar events being sent to your motoactv? Everything else works perfectly and the calendar notifications is checked.
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Mar 10, 2012
Since update yesterday my pedometer stopped working. if i restart motoactv it work for a few hunderd steps than stops again.
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Dec 9, 2011
Can't get this to work. I tune into a "favourite" station, tap the red star but when go back up and into Favourites nothing is showing. Software 4.57.76
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Jun 14, 2012
It always show that I have exercised 0 out of 4 days and wellness summary seems off as well. It shows I have 0% Intermediate and Vigorous activity, which has to be off based on my previous workouts. I also have worked out mutiple times this week, so I am nopt sure why it always shows 0 out of 4.
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May 13, 2012
It doens't matter what browser I use but for the last couple of weeks the pie chart of my music does not load on the website and all I get is a blank area on the screen where it should be, as in the screen grab below
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Jan 14, 2012
I purchased the ACTV last week and havent been able to see my HR in any of my runs... Its currently showing the following info, HEART RATE MONITOR 33366 ANT+, when i click on the sensor it sats sensor paired but not connected. Am currently wearing the hr strap and its not working. It works right away on my edge 500 if I turn it on, so I know the HR strap works.What can I do... I need the HR data on my runs, if I cant get it working, I have no use for the ACTV?
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Aug 9, 2012
When I run, the coach tells me that I have reached a mile and that that I ran it in 12 minutes and my average pace was 12 minutes... that makes sense (and yes I know I am slow ). However, when I reach mile 2, it tells me I ran it in 11 minutes and that my average pace was 11 minutes.I expected it to say average page 11.50 miles per hour so I can try and improve my average pace over the course of my run.
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Oct 5, 2012
Anytime I connect my 16 GB MotoActv to my computer, it starts MotoCast USB and then errors out close to completion with the following message, "MML has stopped working". I have submitted an email to supportforums@motorola.com with the .dmp and debug view files and received the following response:[URL]I have tried uninstalling and reinstalling both the Motorola Device Manager and MotoCast as well as replacing the MML.exe, DevConnMon.dll, and NFileCacheDBAccess.dll files located at C:Program FilesMotorola Media LinkLite, but this didn't resolve the issue. I am running Windows 7 64 bit with all the latest patches.
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May 11, 2012
I've had a MOTOACTIVE for about a month now and I still haven't gotten to grips with the Pace & Power Zone settings. I could be wrong but to me it seems like they're just not working.In the Pace Zone settings the lower and upper limits are all set to meaningless values and I've tried a number of times to set them manually with no luck. Then the Power Zones Templates are completely blank and I am unable to set anything at all.
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May 8, 2012
The weight Goal section is not working correctly. The graph is stuck on week 8, even though I'm on week 13 it says. I updated my weight goals, but the graph never reset to the new start weight and target dates.
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Feb 28, 2012
I just received my Motoactv today and just finished all the settings, etc. It works fine while I am just holding it or sitting it on the table.. But, When I place the motoactv in my Watch or clip the back button will not work, as soon as I remove it from the watch or clip the back button works..
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Feb 27, 2012
One of the reasons why I bought the ACTV was to have the ability to receive calls through the motoactv. I noticed yesturday that i can receive phone calls through my motoactv using the bluetooth connection and also using the regular red headphones that come with the device. all seems well till i receive a call.I can receive calls, the mike feature works so the other person can hear me. But i cannot hear the other person at all.I currently own an HTC EVO 3D droid phone.
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Feb 15, 2012
Motocast started showing the initial setup screen this morning after working fine since December. When I press the item "Create or Sign In" I get a message saying I can only have one Motocast ID at a time. I am not attempting to setup a second ID, I simply want to continue using the one I was using. When I look under Applications, I see two instances of Motocast, neither of which allow me to uninstall. Is there any way to get my Motocast working again?
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