Motorola Motocast :: Media Link Stops Working?
Nov 22, 2011
When I connect my Motoactv via USB to Motocast I receive and error message where it says that MML has stopped working suddenly and windows is looking for a fix.Then nothingI have ripped and re-installed the program several times and still doesn't work. It worked once when I first set up Motoactv then hasn't worked since.Anyone know of a fix. I just really want to update my Motoactv with the new software and manage my music through Motocast via MML.
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Jan 20, 2012
I have downloaded and created a motocast account on the web and my pc. I cannot access if from my Bravo. I get a log on error. Also, when I try to selected the media link id in accounts nothing happens??
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Jul 29, 2011
Last night I bought two CDs on line. i downloaded them to my computer and plugged in my phone to download to the phone. Media link started up and downloaded every CD on the computer before I could stop it. (I had selected only the new CD's in media link) I had to go into my music and delete everything that was duplicated. Then I discovered that my playlists were all empty. I had gone though all of my music and put all songs in playlists. Now I had to do it again!! I thought I was all fixed up and discovered this morning that all 1,290 photos from my computer were loaded onto my phone as well. DO NOT leave media link on your computer. I'm removing it when I get home and I'll start doing the old copy/paste routine. Motorola should send warnings about Media Link to all customers.
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May 19, 2011
how can i stop motorola media link to start when i plug phone in my pc, it is little bit anoying.
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May 28, 2011
Just bought an Atrix (I had been given an Apple 4 and was talked out of using in favor of the Atrix)
I was able to install Media Link on my Dell Vostro PC running Windows 7, but keep getting the error message during installation on my Dell desktop running VIsta Home Premium that Media Link cannot find MotoHelper Driver 5.0 (I have removed some of the underlines, etc. for brevity's sake). I have installed that MotoHelper Driver about 300 times, but still get this error message.
What is the trick to getting Media LInk to install?
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Oct 2, 2011
I purchased the Photon 4G at the reccomendation of a friend and sprint employee who spoke highly of it. It, being a Motorola product, left me somewhat wary (nothing against the company, their hardware is great, not so much the software end.) The phone itself runs like a dream, no issues to speak of, yet. I connected it to my computer last night to charge, aware I'd most likely be prompted for drivers and what not, and I was correct. Surprisingly so, I was prompted with an autoplay for the Moto Helper software contained within the phone ready to install. Did so. Updated everything. All was great. I disconnected the phone and removed the back to install my micro SD card, nothing impressive, just a small 4GB I had laying around until I purchase something bigger, if I need it.
Upon reconnecting the device, I noticed rather than appearing as two separate devices, it merged both of them together under the same portable device under My Computer. Didn't know quite how to feel about that, but didn't pay any mind. I'd left it connected for most of today, when out of the blue, Motorola Media Link pops up, seemingly unprompted and for no reason, and starts trying to sync. It hangs, or something, because I only have 2 or 3 gigs worth of stuff on the card and nothing in the phone yet, and it had sat there for at least 2 or 3 horus at the "Loading new media." stage. So. I disconnected the phone, which allowed me to close MML. It should also be noted that around the same time it popped up, the storage units were separated in My Computer, each appearing as a Removable Disk, one for the SD card, one for internal storage.
Anyway. Upon reconnecting the device, MML did not reappear, and the storage units were merged once again. Attempting to launch MML did nothing, I could see it running in my resource manager, but nothing was happening. I rebooted, still nothing. I then uninstalled and reinstalled, still nothing. I'm not sure if MML is the way to go after reading topics of it messing with Applications, still, I would like the functionality available to me if I decide to use it.
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May 18, 2011
I'm using the MML 1.5 and the latest drivers from the Motorola site for the Atrix.Running XP SP3,I was able to sync with my Atrix a few time, but MML doesn't work consistantly at all. Any advise in order for this to work properly. I've tried removing and reinstalling with no avail.I've also put my phone in each of the USB modes without luck..
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Sep 20, 2012
After i took at pic and save it in my gallery then i set the phone down . two minute i look at my phone to surpise igot a a blue n purple salt n peper screen i try to turn off my phone . which i could not until ipull out the battery. Then it start working fine. idecide ibetter hook up my phone[usb] to my laptop. To tranfer the pics n files over to the lap top it said that media link was not working so i try to repair it threw my control panel> program/freature> motorola Media Link Repair which it didnt work. so i unstalll it. rebooted my visa. restall it and it still not working now . It say that the Motorola helper is updated . it work for me3week ago.
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Aug 2, 2011
I can not get motorola Media link to sync anymore
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Jun 24, 2011
I have a Atrix and I have tried syncing through Media Link and it duplicates most of the music files so I have two copies of every album in two different places on SD card. It puts them under mobile/music but also under a music. I never set up the file system on my SD card but I did switch it out of my old phone. Why does it do this and what do I need to do make it stop? Should I delete one of these file folders completely? I have already deleted all of the music files on my phone and then synced it again.
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Nov 15, 2011
Im wondering why MML doesn't have an option to turn it off. I don't use it much and short of installing it I see no option for it not starting up every time I turn on my computer.
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Oct 5, 2011
When will the Motorola Media Link for Mac work with the Electrify?
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Aug 21, 2012
When I try to sync media from the device I get a the following warning " In order to perform the sync process in MotoCast USB you must first stop the sync process in Windows Media Player." I'm using Win7 Ultimate and have no devices set to sync to WMP 12, when I try to stop the processes in taskmgr they just immediately turn right back on.
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Dec 26, 2011
I am able to transfer pictures from the phone to my home computer using media link. But unable to get the videos. Media link shows information is there under videos.
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Jul 23, 2011
why does Moto Media Link take forever to sync my music? Its annoying, but I love having a phone that can hold music. I do like whats on Gingerbread, now that I don't have to find the album name, but still, it shouldn't take an hour +, especially when the screen says 20 minutes left.
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Apr 25, 2012
I have tried to get this to launc so many times I'm bored. Connrct phone and after some time of "installing driver" it fails to install "MML" drivers, this happens on both my win7 and xp pro machines. Tried with anti virus off on both computers same result. also is it worth the hassle, does it do more than the portal?
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Sep 9, 2011
I've used the Motorola Media Sync app twice to transfer music to my phone. Both times, about half of the icons and shortcuts get removed from my home screens. The apps are still there, I just need to put them back on to the phone.
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Oct 5, 2012
Anytime I connect my 16 GB MotoActv to my computer, it starts MotoCast USB and then errors out close to completion with the following message, "MML has stopped working". I have submitted an email to supportforums@motorola.com with the .dmp and debug view files and received the following response:[URL]I have tried uninstalling and reinstalling both the Motorola Device Manager and MotoCast as well as replacing the MML.exe, DevConnMon.dll, and NFileCacheDBAccess.dll files located at C:Program FilesMotorola Media LinkLite, but this didn't resolve the issue. I am running Windows 7 64 bit with all the latest patches.
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Feb 15, 2012
Motocast started showing the initial setup screen this morning after working fine since December. When I press the item "Create or Sign In" I get a message saying I can only have one Motocast ID at a time. I am not attempting to setup a second ID, I simply want to continue using the one I was using. When I look under Applications, I see two instances of Motocast, neither of which allow me to uninstall. Is there any way to get my Motocast working again?
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Aug 6, 2012
Every time I connect my phone to the original USB cable the Motocast USB program starts running and then it says please wait while Motocast USB loads your content, and finally the MML has stopped working window pops up with the only option to close the program. I have uninstalled the program and re-installed a new version of it, but that doesn't seem to work. I am using Windows 7 Home Premium 64-bit. I have downloaded a patch that I replaced, even though when I tried to replace it the computer told me I required administrator authorization. However when I proceeded with this action it seems to have replaced the old one with the new one.I have no idea what to do, nor know where to find the problem in writing to post somewhere. My computer knowledge is very limited.
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Dec 8, 2011
I have it set up on my PC where I have 3 folders shared. I have a Movies folder, I have a TV Shows folder, and I have a Mixsets folder. I like to listen to DJ mixsets that can be rather large, anywhere from 50MB to 150MB in size. I can access my movies/tv shows off my PC at home just fine when I'm on a wireless network. I just go into Gallery>MotoCast and there i have my TV shows in one folder and Movies in another folder. The folder I named Dj Mixsets does not show up in either Gallery or Music app.That's fine cause when I go to the Files app, I can see all three folders on my PC. From there, I can still access my TV Shows and Movies just fine. But when I try to listen to any of the mixsets, it says Cannot connect to network, please try again. This is weird cause the Droid shows my home PC as "Online". Is it because the music files are really large that it won't play? MotoCast can play larger size video files no problem.
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Jul 24, 2012
Motocast app was preloaded on new razr. I manually loaded motocast software on desktop and laptop. Motocast working great for getting pictures to and from desktop & laptop. I called tech suppoirt for email problem and was told to update my device to the latest OS. I did this and after rebooting device, there was no motocast app/logo and no USB selection window. I now can not download pics and can only upload files from my desktop and laptop.
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Apr 29, 2012
Droid Razr; using MotoCast Wireless. XP computer is on all the time, no trouble connecting. Music, photos and documents all present and available all the time.But my iTunes playlists are not. Major bummer. MotoCast playback quality is far superior to G-music, but I really need my playlists!Itunes data folders are all in the normal places. The MotoCast docs clearly say that iTunes playlists are usable and in one place says expressly, "Note: Currently MotoCast Wireless supports playlists from iTunes only."
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Oct 21, 2012
Been trying to sign in for a few weeks, but I keep getting told my account has been upgraded to a MotoCast ID. That's very nice and all, but I never get any e-mail from Motorola, even though I'm told my validation will be sent to my e-mail address (listed as on file). I had to create a new MotoCast ID (with a different e-mail address) in order to post to ask this question and for help, as I've requested a password reset a few times and none of them go to my e-mail.My old ID was part of the Motorola Feedback Network and contains the IMEI of my phone, and everything I'd need; this makes me think I could even have been invited into the soak test for the Bionic, but not received any e-mails (I was in at least one previous soak test). Can someone let me know how I can get my old account restored? This is kind of a big deal to me, and (by my understanding) was also a source of frustration the last time Motorola changed the way accounts worked.
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Feb 25, 2012
I'm having a problem getting BBC iPlayer to run when the screensaver cuts in or when I move to another screen ( e.g. home screen).
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Sep 8, 2011
Just ran into a different flavor of a bug described here fairly often... instead of my spacebar getting stuck on, and giving me lots of spaces, it stopped responding altogether. Anyone else ever seen this? It was fixed only after a phone reboot.
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Nov 26, 2011
When coming out of sleep mode the touchscreen stops working. Of course several times this has been right at the moment I grab the tablet to show how equal or dominant over the iPad it is.
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Jul 4, 2012
After updating to ics motocast wants to install on my pc and does not give me an option to say no and not have it show again, like the vista start screen. I decided to install motocast and just ignore it but when I rebooted it started my browser with a video for backup assistant after looking thru msconfig and regedit I believe this program to be malware like microsoft security 2012 or many other softwares that use extortion to sell their product. I am not questioning the validity of the backup software but rather the way it like motocast doesn't give me an option. When I called Verizon they said it was a Motorola problem so can someone please tell me how to get this MALWARE from loading! I did get the browser to stop loading after removing all of motocast via add/remove.
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Jan 3, 2013
I keep getting an error that says "Unfortunately, Calendar Storage stopped working" or something like that. I have taken off calendars and added them one by one and it keeps doing it.
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Jan 30, 2013
Touch Screen stops working when launching Camera
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Jan 20, 2013
The auto rotate stops working on my RAZR I.I have it checked all the time but the screen just stops auto-rotating. The only way to fix it is to turn it off and back on.It is very annoying and I really want it sorted out.
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