Motorola Atrix 4G :: Can't Install Media Link
May 28, 2011
Just bought an Atrix (I had been given an Apple 4 and was talked out of using in favor of the Atrix)
I was able to install Media Link on my Dell Vostro PC running Windows 7, but keep getting the error message during installation on my Dell desktop running VIsta Home Premium that Media Link cannot find MotoHelper Driver 5.0 (I have removed some of the underlines, etc. for brevity's sake). I have installed that MotoHelper Driver about 300 times, but still get this error message.
What is the trick to getting Media LInk to install?
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Jul 29, 2011
Last night I bought two CDs on line. i downloaded them to my computer and plugged in my phone to download to the phone. Media link started up and downloaded every CD on the computer before I could stop it. (I had selected only the new CD's in media link) I had to go into my music and delete everything that was duplicated. Then I discovered that my playlists were all empty. I had gone though all of my music and put all songs in playlists. Now I had to do it again!! I thought I was all fixed up and discovered this morning that all 1,290 photos from my computer were loaded onto my phone as well. DO NOT leave media link on your computer. I'm removing it when I get home and I'll start doing the old copy/paste routine. Motorola should send warnings about Media Link to all customers.
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May 18, 2011
I'm using the MML 1.5 and the latest drivers from the Motorola site for the Atrix.Running XP SP3,I was able to sync with my Atrix a few time, but MML doesn't work consistantly at all. Any advise in order for this to work properly. I've tried removing and reinstalling with no avail.I've also put my phone in each of the USB modes without luck..
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Sep 20, 2012
After i took at pic and save it in my gallery then i set the phone down . two minute i look at my phone to surpise igot a a blue n purple salt n peper screen i try to turn off my phone . which i could not until ipull out the battery. Then it start working fine. idecide ibetter hook up my phone[usb] to my laptop. To tranfer the pics n files over to the lap top it said that media link was not working so i try to repair it threw my control panel> program/freature> motorola Media Link Repair which it didnt work. so i unstalll it. rebooted my visa. restall it and it still not working now . It say that the Motorola helper is updated . it work for me3week ago.
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Jun 24, 2011
I have a Atrix and I have tried syncing through Media Link and it duplicates most of the music files so I have two copies of every album in two different places on SD card. It puts them under mobile/music but also under a music. I never set up the file system on my SD card but I did switch it out of my old phone. Why does it do this and what do I need to do make it stop? Should I delete one of these file folders completely? I have already deleted all of the music files on my phone and then synced it again.
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Jul 23, 2011
why does Moto Media Link take forever to sync my music? Its annoying, but I love having a phone that can hold music. I do like whats on Gingerbread, now that I don't have to find the album name, but still, it shouldn't take an hour +, especially when the screen says 20 minutes left.
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Nov 15, 2011
Im wondering why MML doesn't have an option to turn it off. I don't use it much and short of installing it I see no option for it not starting up every time I turn on my computer.
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May 19, 2011
how can i stop motorola media link to start when i plug phone in my pc, it is little bit anoying.
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Oct 2, 2011
I purchased the Photon 4G at the reccomendation of a friend and sprint employee who spoke highly of it. It, being a Motorola product, left me somewhat wary (nothing against the company, their hardware is great, not so much the software end.) The phone itself runs like a dream, no issues to speak of, yet. I connected it to my computer last night to charge, aware I'd most likely be prompted for drivers and what not, and I was correct. Surprisingly so, I was prompted with an autoplay for the Moto Helper software contained within the phone ready to install. Did so. Updated everything. All was great. I disconnected the phone and removed the back to install my micro SD card, nothing impressive, just a small 4GB I had laying around until I purchase something bigger, if I need it.
Upon reconnecting the device, I noticed rather than appearing as two separate devices, it merged both of them together under the same portable device under My Computer. Didn't know quite how to feel about that, but didn't pay any mind. I'd left it connected for most of today, when out of the blue, Motorola Media Link pops up, seemingly unprompted and for no reason, and starts trying to sync. It hangs, or something, because I only have 2 or 3 gigs worth of stuff on the card and nothing in the phone yet, and it had sat there for at least 2 or 3 horus at the "Loading new media." stage. So. I disconnected the phone, which allowed me to close MML. It should also be noted that around the same time it popped up, the storage units were separated in My Computer, each appearing as a Removable Disk, one for the SD card, one for internal storage.
Anyway. Upon reconnecting the device, MML did not reappear, and the storage units were merged once again. Attempting to launch MML did nothing, I could see it running in my resource manager, but nothing was happening. I rebooted, still nothing. I then uninstalled and reinstalled, still nothing. I'm not sure if MML is the way to go after reading topics of it messing with Applications, still, I would like the functionality available to me if I decide to use it.
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Nov 22, 2011
When I connect my Motoactv via USB to Motocast I receive and error message where it says that MML has stopped working suddenly and windows is looking for a fix.Then nothingI have ripped and re-installed the program several times and still doesn't work. It worked once when I first set up Motoactv then hasn't worked since.Anyone know of a fix. I just really want to update my Motoactv with the new software and manage my music through Motocast via MML.
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Aug 2, 2011
I can not get motorola Media link to sync anymore
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Jan 20, 2012
I have downloaded and created a motocast account on the web and my pc. I cannot access if from my Bravo. I get a log on error. Also, when I try to selected the media link id in accounts nothing happens??
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Oct 5, 2011
When will the Motorola Media Link for Mac work with the Electrify?
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Dec 26, 2011
I am able to transfer pictures from the phone to my home computer using media link. But unable to get the videos. Media link shows information is there under videos.
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Apr 25, 2012
I have tried to get this to launc so many times I'm bored. Connrct phone and after some time of "installing driver" it fails to install "MML" drivers, this happens on both my win7 and xp pro machines. Tried with anti virus off on both computers same result. also is it worth the hassle, does it do more than the portal?
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Sep 9, 2011
I've used the Motorola Media Sync app twice to transfer music to my phone. Both times, about half of the icons and shortcuts get removed from my home screens. The apps are still there, I just need to put them back on to the phone.
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Sep 12, 2011
Under Froyo, I was able to link contact entries that were for the same person but were pulled from different sources and weren't automatically matched. After the Gingerbread update, I can no longer do this.
In one particular case, I have a contact that was pulled from Facebook, for who I now have another email address. I can't add that email address to this person's contact since it says that Facebook contacts aren't editable. So I created another entry for that person with the same name but the additional email address. I want to end up with one contact entry that aggregates both the facebook and additional contact info but I can't do that anymore.
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Nov 14, 2012
How do I link notification & ringtone volumes?
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Aug 24, 2011
I just purchased a Media Dock and It's plugged in correctly.It just DOESN'T charge the phone.
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Nov 12, 2011
I can no longer view any media capture by this phone. It all says error displaying media. It only effects new media. Not media previously saved on ed card.st confidence in this is phones picture taking capabilities.
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Jul 25, 2011
I have a 2010 Mazda Speed 3 and I hear this is a common problem. Phone calls are fine but media playback has a 3 second delay with Bluetooth in the car. I don't have this problem with other Bluetooth speakers or ear pieces.Is this delay a common problem for vehicles or is it just MY vehicle?
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Jul 18, 2011
I profess to being a newbie to smart phones.. but this is strange... I can see all of my songs on the default media player on my atrix... but when I try and upload the files through the Motorola portal (from phone to pc) not all of the songs are there... There are none on the internal storage drive.. Where are they or why are the files not read on the sd card?
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Apr 25, 2011
why Apple put a hardware silence switch on the iphone. Turning this thing on / off, or even launching apps (especially games) is impossible to do in any scenario when you can't make any noise since there's no way to be sure it's not going to start making noise.For example ...you're sitting in a meeting, you need to turn on your phone (or reboot or whatever) so you cleverly do so without anyone noticing, but the Atrix rewards you with a power-beep plus notification tones for the internal and SD storage.
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Feb 3, 2012
Motorola support pages for Atrix 2 reference MotoPrint as an option for printing from the phone, but the phone won't download the file [URL] from the web ("Cannot download. The content is not supported on this phone.") nor will the Android Store even display Motoprint if searching from my Atrix 2. I navigated to the MotoPrint app page directly and tried to install from there, and got the error message: "Your device isn't compatible with this item."
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Feb 23, 2012
For the last couple days, I haven't been able to get more than around 4 hours from a full charge. The battery usage tool lists "Media" as the major culprit. I'm also getting frequent notifications of high CPU utilization from the task manager tool, though nothing interesting shows up in the task manager application list. (Maybe the "Media" service doesn't get shown there?) I recently upgraded to 2.3.6, but things seemed fine for the first few days, so I don't know if this is related.
I think I might have caused the issue when I removed a few mp3 music folders from my SD card using the Astro File manager. (For some reason the stock file manager would hang on trying to remove them, even though they weren't in use.) That seems to be roughly when the battery drain issues started. Also, I currently can't open the "Music" or "Gallery" applications - they just hang and eventually I get the force close option. I've rebooted multiple times, but this doesn't go away.
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Jun 26, 2011
my phone automatically did the update a few days ago and rebooted and ever since then I have been unable to access my FB account and connect to the internet on my phone. I've got the buttons unchecked that say to connect only when wifi available, so I don't know what's going on.
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Jun 29, 2011
My car stereo is bluetooth capable for both telephone and music. The phone bonds with the car when I get in and detects the bluetooth audio player then autoplays. I'd like to choose when it plays. Having not listened to music on the phone during my journey I get out of the car and the phone detects the bluetooth is lost and plays music through the phones speakers. This means every time I get out of the car I have to get the phone out of my pocket, unlock the phone, find the media player / widget and stop the music. Could I control when media plays with bluetooth enabled stereos.
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Aug 27, 2011
I am currently resident in Beijing and just bought a new Atrix. The major problem I have is that China appears to block the installation of Android Market on phones and it is replaced with some crappy alternative which doesn't have many mainstream apps. So my question is, how can I install Android Market on my Atrix?Also - whilst I changed the language settings to English, many of the installed software is still in Chinese - for example maps, and Moto Navi gives instructions in Chinese too. Is it possible to change these too?Gmail etc is blocked too.
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Oct 4, 2012
Any other with the same problem? a few days ago twitter is not working in the social media wodget, only facebook.
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Jul 5, 2011
I just ordered the Atrix car dock. I know you can either install it off your windshield using the suction cup or placing it on your dashboard using the sticky tape. Based on the dimensions of my 2010 Civic's sloping windshield, I'm afraid it might be too far away for me to safely use while driving. I was thinking maybe I should mount it directly under the rear-view mirror. I was considering placing it in the storage bin just below the radio/AC controls and behind the shifter (using the sticky tape) or placing it to my left on the windshield. Of course, placing it to my left would mean that cables will be running under the steering wheel.
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Sep 21, 2011
I have a Atrix Gingerbread phone and before I updated it was rooted. When updated it broke the root and left residual programs from rooting on my phone. Is there a way to do a complete fresh install of Gingerbread on my phone. I am not talking about a hard factory reset. I want to wipe it completely then reinstall it.
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