Motorola Motocast :: Can't Get My Razr To Recognize New Computer
Aug 9, 2012
I recently got a new computer and trashed the old one. My phone says the old computer is offline...true. But the new computer name doesn't show up on my phone. Motocast web access says the new computer is working fine. How do I add the new computer to my phone ?
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Nov 12, 2011
I have been trying to move one picture from my computer to my Razr. I have had only one little bit of luck with a data file to the Internal Storage. I have been trying to get the pic to the SD card.
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Aug 4, 2012
I first installed Motocast a few months ago but uninstalled it and it was working fine.
Now I'm trying to re-install it on my computer and all it's doing is going through the motions of repairing the file file. But I can't launch it.
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Nov 25, 2012
I was trying to download and install MotoCast to my computer, but the installer doesn't seem to be able to make it through the second step all the way. Very close but not quite
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Nov 13, 2011
I really like the idea of Motocast. I've installed it on my computer and have been able to see my files and music on my phone and also the Motocast web access. But today even though the computer is up and running the phone shows it as offline. Here's where it gets weird, if I use web acess from my PC I can see my files. After signing out if I log in using web access from my laptop or phone, it shows the PC offline.
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Jan 31, 2012
My wife and I both recently purchased Droid RAZRs and work off of one family desktop with a shared media library under Windows 7. We want to be able to load two seperate instances of MotoCast under our own user logins so that we can access two different folder sets. I know that this is currenly not possible due to software limitations. I have noticed others with similar issues. Is this something that is being considered for a future update?
Also, I have noticed that since installing MotoCast on my desktop, iTunes will spontaniously open under my wife's login in Windows 7. I suspect that MotoCast is doing this in order to verify my media's DMR. Am I correct? If so, this is causeing issues because iTunes can only be used under one account at a time in Windows 7. If she locks her account and iTunes opens in her account, I cannot use iTunes while in my account. Is this being fixed? I don't understand why, while I am limited to one MotoCast login running on my machine, that MotoCast runs under both of our Windows 7 accounts?
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Jul 16, 2012
Is there any way to have two different phones access the same computer using Motocast? Each phone has its own ID. I don't see anything that will allow more than one ID on the computer.
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Jun 30, 2012
And my only problem so far, is my motocast says that the computer is offline. It is not, motocast is running on the computer, accounts are all synced, but i can not upload, or access the files on my computer.
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Mar 31, 2012
Installed on PC, signed in and files are there using webaccess but won't complete install on ohone
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Apr 3, 2012
When I start Motocast on my RazrMaxx, I just noticed that Itues also starts on my computer.
1- Is this normal?
2- If so why?
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Nov 27, 2012
For days, I have been trying to sync my Razr Maxx w/ my iMac... I just can't, It says that the Internal Storage of my phone is of 0gb!
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Jan 16, 2012
I have a couple of problems with My Music. When connecting to my computer (iMac) over wi-fi or 3g I can access the files and stream without a problem but recently I decided to download an album to my phone and although it showed all 10 songs downloaded in the notifications bar, only 2 songs appeared in the app. I tried repeating the process, again it was downloading for a while and showed all as done, but nothing new appeared in the album. I checked the location of the files and they're there - really no idea what the problem could be. I rebooted the phone - nothing.
I noticed that some of the files are mp3 and some m4a but in both types there's more than 2 files so compatibility rather unlikely. The music app is incredibly slow, even when playing files from the phone, not over the internet. I posted a separate discussion on the phone being really slow in comparison with iOS5, but I notice it especially with My Music. Does anyone else have the same problem and is there a solution? Something in settings maybe? I'm new to Android so it's likely no answer will be to basic.
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Aug 6, 2012
Every time I connect my phone to the original USB cable the Motocast USB program starts running and then it says please wait while Motocast USB loads your content, and finally the MML has stopped working window pops up with the only option to close the program. I have uninstalled the program and re-installed a new version of it, but that doesn't seem to work. I am using Windows 7 Home Premium 64-bit. I have downloaded a patch that I replaced, even though when I tried to replace it the computer told me I required administrator authorization. However when I proceeded with this action it seems to have replaced the old one with the new one.I have no idea what to do, nor know where to find the problem in writing to post somewhere. My computer knowledge is very limited.
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Oct 31, 2012
I would like to expand the storage in my Razr HD (Australia - using Telstra 4G Network).I am looking to buy a Sandisk 32Gb class 10 microSD card - just wondering if this is known to work with these phones? If not, which make/models do work? Does the speed of the microSD card make much difference when used with the Razr HD's? I see Sandisk also have a 16Gb 95Mbps microSD card which is quite a bit more expensive, but is it worth it?
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May 28, 2012
I am using a Razr Maxx (VZW) and am having the following issue with Motocast:When I attempt to download (or "download and open") certain pdf files from my remote computer, although it says "Starting to download (file name)" on my status bar at top of screen, then says "Motocast :: Download completed" on my notification screen, the files dont appear to be anywhere on my device. They should be going to My Files> Internal Phone Storage> download> Motocast> "Computer name"> "Documents" (which is name of folder synced with motocast). The files are all on my MacBook Pro's Documents folderEverything including music, pictures and all other file types seem download to the phone perfectly. There is one folder where several pdf's in that folder, and certain subfolders only (not all subfolders) just dont download. The download status seems to appear and disappear very quickly on these files that dont work, compared with the files that do work where the download status appears quickly (not as quick) and shows the download status bar reach completion.The files download to: /mnt /sdcard /Download /motocast /computer name / folder name / file nameI have tried to remove the folder in question from motocast then re add it with no luck. There are just some pdf files (and of course the most important files to me) from one folder that wont download to the phone
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Nov 18, 2011
I just purchased a DROID RAZR. I have installed the desktop client on two different machines. I can view pictures and listen to music but when I try to play any video format I receive the following error:
Error during video playback
MotoCast was not able to playback this file; it might not be in a supported format.
I tried to download several files to test them on the phone's storage, but I am also unable to download any video using MotoCast. I can download pictures and documents. I have tried doing these operations through the Gallery app, as well as just browsing using the directory structure.
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Sep 16, 2012
Motocast doesn't open picture files on RAZR M.
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Jan 2, 2013
Can this app sync between the computer folder and the phone and vice versa? When using the phone, is there a way to seee thumbnails of the images? I just see a generic icons with names like DSC123.JPG
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Apr 24, 2012
I had to get a new DSL router with security and motocast stopped working on my desktop. It still works on my wireless laptop. I uninstalled the motocast application on the desktop and re-installed it and it fried my internet connection settings on the desktop. I can get them back using a windows restore point but each time I try to reinstall Motocast it kills my internet connection settings again. It was working great before the new modem was setup. I don't understand why installing Motocast would alter my computers internet connection?
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Feb 28, 2012
Using win7. Downloaded Motocast from website. When it is opened the motocast icon appears in taskbar but no program. When I open my music and try to configure set up motocast on phone it does not recognize my computer. It keeps saying that I must download motocast to computer.
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Nov 23, 2012
I was looking through the Play Store and noticed something odd - it's showing me that MotoCast is "unsupported" for my Droid Razr Maxx running ICS 4.0.4 even though I have the app on my phone already and it is CLEARLY working fine.
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Apr 14, 2012
Is there a way to reorganize photos in albums after downloading to my Razr Maxx with MotoCast? For some reason, some albums get all out of order, although they are in order by name, on my computer.
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Aug 23, 2012
It looks like when I logged on using my motocast id, I lost all of my old settings and statistics. I had to resign up for everything including giving my meid number again. I lost my 5 posts, 69 comments and 2way pager stats. Did I do something wrong when I logged on using the motocast id and password or did everyone lose their old stats after the new logon id?
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Feb 22, 2012
Wasnt just a mere week ago, I had un installed and re installed the Motocast Software; all was fine til about a day or two ago when I noticed that my Shortcut icon of Motocast is no more; want a pic? I'll upload it in a min.
Well once again this is my weekend and again I usually use Motocast on my days off and lol once again I'm having issues. Tried playing back a video file but alas stops within 30seconds. I play again and it stops within 30seconds. Or Ill start to play a file and it takes seconds upon seconds upon seconds just to play the video file.
I do enable Wifi prior to using Motocast so I wouldnt think it has to do with that; but I am pretty sure that when my graphic shortcut icon goes corrupt so does my actual application for it to work properly.
Question is, why does it keep happening? Is it because my Windows Operating System performs some sort of update and causes it go haywire?
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Jun 16, 2012
Starting yesterday I have seen the above message 3 times. The only thing I have changed on the phone was to enable Motocast yesterday. Also, I replaced the 16GB SD card with a 32GB SD card, early last week. I've only had the phone for about a month. I have been able to power the phone off and reboot and get the phone functioning again. Last night it took 2 reboots before the phone became functional again. What can I look for to determine whats causing the error?
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Mar 27, 2012
On my Droid RAZR, Motocast wireless displays album titles without discography (i.e. without the cover picture). Small, but annoying.
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Jan 9, 2010
Is it possible that the phone is counterfeit?
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May 3, 2012
I'm trying to install motocast to connect my motoactv. Gets to about 98% of installing MotoHelper and USB drivers and gives an error: "This driver installer does not recognize your operating system. The installer will now exit" Running Windows 8 Consumer preview. Tried multiple compatibility modes no luck. Is this just not compatible?
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Dec 8, 2011
I have it set up on my PC where I have 3 folders shared. I have a Movies folder, I have a TV Shows folder, and I have a Mixsets folder. I like to listen to DJ mixsets that can be rather large, anywhere from 50MB to 150MB in size. I can access my movies/tv shows off my PC at home just fine when I'm on a wireless network. I just go into Gallery>MotoCast and there i have my TV shows in one folder and Movies in another folder. The folder I named Dj Mixsets does not show up in either Gallery or Music app.That's fine cause when I go to the Files app, I can see all three folders on my PC. From there, I can still access my TV Shows and Movies just fine. But when I try to listen to any of the mixsets, it says Cannot connect to network, please try again. This is weird cause the Droid shows my home PC as "Online". Is it because the music files are really large that it won't play? MotoCast can play larger size video files no problem.
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Jul 24, 2012
Motocast app was preloaded on new razr. I manually loaded motocast software on desktop and laptop. Motocast working great for getting pictures to and from desktop & laptop. I called tech suppoirt for email problem and was told to update my device to the latest OS. I did this and after rebooting device, there was no motocast app/logo and no USB selection window. I now can not download pics and can only upload files from my desktop and laptop.
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Apr 29, 2012
Droid Razr; using MotoCast Wireless. XP computer is on all the time, no trouble connecting. Music, photos and documents all present and available all the time.But my iTunes playlists are not. Major bummer. MotoCast playback quality is far superior to G-music, but I really need my playlists!Itunes data folders are all in the normal places. The MotoCast docs clearly say that iTunes playlists are usable and in one place says expressly, "Note: Currently MotoCast Wireless supports playlists from iTunes only."
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