Motorola Droid X :: Unable To Open Contacts
Jul 13, 2011
Recently we both just got on Facebook. I was showing her how you can go into contacts and scroll right and see any status updates. She tried it on hers and it was in the dialer. I opened the drawer and hit the contacts icon and it just opened the dialer under the contact tab. Her phone is stock with Launcher Pro. My phone has Launcher Pro but works fine. I have looked all through her phone and done numerous searches and am unable to find the answer about how to get her back to all contacts. She did do the GB update, but I should still be able to see the contacts outside of the dialer. I can't even create a text group for her.
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Jul 12, 2012
I just recently tried to transfer pictures I took with my driod 4 to a PC. I mounted the phone as USB storage. I can see the files, but regardless of if I copy the files to local drive, or open directly I get an error saying that the file is corrupt. Same when trying media sync instead of usb storage.
This actually happens for any type of file. I can open files that were copied from the PC to the phone, but not files that started on the phone. The files open fine on the phone and open if I email the files to myself.
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Aug 26, 2011
i can not view/play videos on facebook; neither from the browser or the app. i can play Internet videos and vimeo videos on facebook. it seems to be only ones labeled hd. when i called verizon about it, they sent me another phone. the problem did not go away. i assume it is a setting somewhere that i can not find. it does not give me an error message. it simply says: "error file cannot be displayed or played." i believe they are all in .mp4 i tried downloading another video app to see if it could play them. it can not do it either.
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Sep 23, 2011
Although my WMV formatted Videos play fine on my home computer, I had no problem transferring them to my Bionic SD Card. Rather than playing, a small blue box opens at the bottom, which says "unable to open this type of file". Confirmed that the pre-installed Player should play MP4 and WMV. I tell them about my error message, and they recommend downloading the VLC Media Player (which works great on all files on my home computer, even on AVI and FLV files). Still won't play, so they refer me to Motorola, but before I call them, I also download, the seemingly popular MoboPlayer and MX Video Player.
The Motorola second level of support tells me to convert them from WMV to WMV, although my experience with Motorola's Tech support is that I sense that due to our mother tongues, it might be my fault for not parsing my words carefully enough. Feel free to contribute your WMV (or MP4 experience) to this thread, as the last advice that the Motorola Level 2 Tech Support gave me was to go to "setting", then "privacy" and then "restore data reset".
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Aug 19, 2011
I can see the list of contacts but when I click on one it flashes and goes back to the home screen. I have rebooted, battery pull, wiped cache, cleared contacts data, nothing helps.
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Oct 15, 2011
The application contacts storage (process com.motorola.contacts) has stoped unexpectedly. Has anyone been having this problem and is there a fix. I cant call any of my contacts and this is a real pain in the but for real. Due I need to change from moto WOW!
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Oct 2, 2011
I just bought this Bionic. I am familiar with the Droid OS. I have tried a factory reset, exporting contacts to SD card and importing, importing from Outlook, removing all contacts from GMail then syncing with Outlook, and just about every other thing I could find online to do. No where do I have the option of deleting all of my contacts and starting over.
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Apr 1, 2010
My Blackberry Bold is malfunctioning. I can scroll from app to app but am unable to open profiles, email, contacts or calender.
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Jan 12, 2013
I have several files/message threads that were mistakenly deleted (by my child). Some of them are critical. I switched over messaging to SD a couple of months ago.I was able to restore hundreds of files to my PC, but I am having trouble opening some extensions. I can not open any of the restored .pic, .flc, .tga, or .zip files. The .zip files are not a problem, but how do I view/open the other files. I have been through it all with Remo Tech Supp, as well as QuickTime
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Jul 16, 2011
While the Droid X2 is a nice phone, I've found another bug.Sometimes when I try to open my camera my phone will just hang at a black screen.I'll hear a click from the camera itself, but the phone stays on a black screen and sometimes I have to do a battery pull. I don't use the SD card that came with the phone, for what its worth.
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Oct 26, 2011
On my DroidX when I open a contact and select the email address it opens up my mail program (k9 mail) so that I can send a message.On my Xoom when I try the exact same thing the screen just goes gray and hangs until I touch it again.
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Feb 23, 2012
I downloaded Motocast to my new RAZR. However, all of my document files have a question mark in front of them and I cannot open them on my phone. Is there something more that I need to do in order to open my documents?
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Oct 23, 2011
I upgraded my wife's phone finally to the new software release. She has been going along pretty good but just this morning, the internet browser won't open anymore and I get an error:
"The application browser (process com.android.browser) has stopped unexpectedly. Please try again"....."force close" button appears.
I also tried this in "safe mode" with the same error. I also tried with "wi-fi" on and "wi-fi" off. No difference.
Just writing this post, when the phone went to sleep and I tried to turn it back on.....it wouldn't do anything (not responding). Once it did turn on to the "locked screen" window, the screen would not unlock or even respond. A few minutes later, it decided to react.....still in safe mode, too.
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Dec 28, 2011
How do I open wav files on my Droid Razr? When I attempt to open a wav file I received in an e-mail it will not play.
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Aug 7, 2011
I assigned pics to a bunch of my contacts and was pleased to see they synced over to my Exchange account. All of my Android phones I've had since then (G1, Droid, G2, Sidekick 4) pulled those pictures down from Exchange once I set up my contact sync and showed them in Contacts, when I'd get an incoming call from that person, in the text messaging app, etc.
But, the Droid3 doesn't. I'm guessing this is because it looks like it uses a custom app for Exchange, but still, I'd like to see it fixed/added. FWIW, contact pics from my Google+ contacts do show up.
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Apr 16, 2011
I upgraded from the Cliq a few months ago. So I noticed when I link contacts together that it doesn't always keep the name of the contact that I open. It'll change it. Example: I open the contact "Dad" and then link another contact for him "John Doe" and then it will change the name from Dad (which I opened first) to John Doe. Why is it doing that? It did not do that when linking contacts in my Cliq
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Aug 9, 2011
Everytime I open my contacts my phone freezes and prompts me to force close or wait. When I try to set up a group the point where you add contacts the screen is black and when you press the option button on the phone sends me to the keyboard but doesnt do anything and lags.
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Nov 9, 2014
In Settings/Apps/All there is a Sound Recorder App listed. However, in my Apps list from the link on my home page there is no icon for Sound Recorder. How do you open Sound Recorder when there is no icon?
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Aug 5, 2012
The stock camera app on my Droid Razr Maxx will no longer open. I have had ICS for several weeks without issue. It was yesterday that the camera stopped working.
I select the camera icon and the screen blanks like it is going to open, but it does not. I come back to the original screen where the camera icon is located.
I have cleared the cache. I have performed a full factory reset. Still no camera. I also tried downloading a third party camera app, and it will not open, due to a camera error. Don't remember the exact words in the error message.
Bottom line, the camera no longer works. I still have my photos, and I can view them using my gallery.
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Nov 12, 2011
Zumocast will not open after install on PC. When I try to Sync with bionic, it requests I install it on PC.
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Mar 22, 2012
If I am playing music in the stock music player and open my photo gallery and tap a photo the song will skip to a new song.
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Nov 2, 2011
This might be a n00b question, but I searched for a good bit without findind an answer.I'm not using the official Motorola car dock accessory, mainly becasue I cannot with the case I have on my phone. (this guy).So, I picked up a third party windshield mount at Best Buy. My question is, how do I open the CarDock application without the official Motorola Car dock?
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Jul 1, 2012
I'm not seeing how to open a new browser window without killing the current one i have open since the ICS update.
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Dec 1, 2011
When I download photographs to my PC from the Droid Razr and attempt to open them I receive an "invalid image" notice. I have tried Picasa, Windows Media Manager and Adobe Acrobat, all unsuccessfully. The three programs open other .jpg photos successfully. I can successfully email the pictures from the Razr and then open but cannot open after a USB cable download. A downloaded photo file which I cannot open is attached.
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Jul 12, 2011
When I press the dialer icon from the home page, the screen flashes like it is trying to open the phone dialer, but nothing happens. I have tried opening the phone dialer through contacts and through the car dock. Still nothing. It just flashes open real quick and then returns to the home page. I am not looking for another dialer to download, I would just really like to get the original one working again.
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Oct 3, 2011
So I went camping this weekend, and every picture I took is distorted when I'm lookin at them. Even some of my older photos are now being distorted. When using quick pic or the stock gallery, the picture looks great as a small thumbnail, but when i open the picture, a grey bar runs across the picture and the picture will be grey from the head up or the waist down. It's not the whole picture, just half of it. Was thinking about going to Verizon to show them, but I hate waiting in line for an hour only to have them say there's nothing they can do. BTW..no water on/in phone and camera lens looks in tact.
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Jul 18, 2015
When I hit the two rectangles on the bottom right of the phone I see all the web pages I recently opened. Been told by Motorola customer service that you have to delete one by one.
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Jul 23, 2011
This used to work on my Droid and Droid 2. I receive an HTML email, which appears as 3 attachments, 2 text and one HTML. If I click on either of the TXT attachments I'm offered the choice of HTML Viewer or QuickOffice to view them. However when I click on the HTML attachment (the actual mail body) it goes straight to the browser, which tries to opencontent://com.motorola.blur.service.email.engine.EmailProvider/bodyparts/file/3/329_5.attand drops me into a google search browser window "did not match any documents". IOW it cannot find that file/location.
It's as if the email tool is creating an address (storage location) for the attachment that the browser doesn't recognize; or that it is creating one but passing a different handle to the HTML reader. Over a variety of emails the pattern is .../file/x/yyy_5.att.sing "Files" I can't find anything that looks like these attachment files, apparently it is below user visibility. can save the attachment into Messages then view it with the HTML Viewer; but I don't want to do that a dozen times a day.
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Dec 24, 2011
I can get my calendar to open with a voice command. But is there a way (or an app) to actually get it to make an appointment (such as: Meet John on Decemebver 29th at 10am) with just voice commands.
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Oct 27, 2011
I did erased cache I did restarted....now I did factory reset and still its doing it. I tried to erase email account by clicking 'my accounts' but can't even open this..
What a stress.....I don't have any problem with gmail. Its just other email (msn. corporate email) that I have in addition to gmail... what it does exactly is,
1. I click 'messaging' from home screen.
2. it opens with white background not showing any icon for msn or corp-email.
3. as soon as it covers white background it just comes back to home screen.
same in 'my account' icon...
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Jun 26, 2011
I picked up my phone as I usually do, slid open the keyboard, typed out a text message, and then attempted to press the send button with my finger. For some reason, my touch didn't register and I had to manually select the send button by using the keyboard. I thought it was a glitch, however I am not able to select anything using the touch screen with the keyboard open. For example, if I press the lock button and attempt to unlock my phone with the touchscreen while the keyboard is open, I get no response. Also, if the keyboard is open and I try to open an app or perform any function using the touch screen, I recieve no response. However, the touch screen performs perfectly fine with the keyboard close. The main reason I got the Droid 2 was because of the physical keyboard paired with the touchscreen so I would like to fix this problem as soon as possible.
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