Motorola Droid Razr :: Disable/remove Backup Assistant And Sync Service?
Jul 14, 2012
I keep getting Backup Assistant popping up when I want to save a contact or other things, and I want it disabled or removed and I've found no way to do that. I don't need to backup anything with Verizon or Motorola... I already do that with Google. How do I disable or remove this stuff so it's not constantly popping up or running in the background or starting up and taking up memory?
Also the Sync Service seems to be constantly there and I'm not sure what it does. It's red arrows circling a black lock and looks like another Motorola or Verizon app that I don't need that will get in the way.
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Aug 10, 2011
I only use the contacts synched from my Google account on my phone, so I have absolutely no need for Verizon's "Backup Assistant" - yet it's running on my phone anyway and I don't know how to disable it (short of killing it from a task manager - which I've read is not a good idea). When I go to Menu->Manage Apps->Running, I see "Backup Assistant" and another application with the same icon named "Sync Service" both running - using 1.6MB and 2.7MB of RAM respectively. It doesn't give you the option of uninstalling it from the app drawer like other apps do. Is there a way to disable it without rooting the phone?
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Jun 7, 2011
I don't know if I'm missing something obvious but I see several of you use this so maybe you can tell me. I have never used this on my X before (did use it on a previous non-smartphone). I have my contacts synced to my google account. I wanted a little reduncancy so thought I would try the backup assistant. So I ran it and set up a PIN. I clicked Sync Now and it says it is syncing but the count stays at 0 for both Backed up and Pending. Then it lists the sync as successful but no contacts were synced.
I went online to my account and looked just to make sure it wasn't just reporting it wrong on my phone but no contacts are in the list there. There don't seem to be any settings to change except for the Recurring Sync time - am I missing something else? I did Force stop the app and the client and battery pull and cache partition wipe with no change.
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Aug 15, 2011
Prior to having an android phone, I was using some other "not so smart" phone, and all of my contacts were handled through Backup Assistant. Now I have my android phone (DX2) and want to move all of my contacts to my Gmail account instead of Backup Assisitant. I am planning on leaving Verizon and going with another android phone, on Sprint. If I don't want to re-enter approximately 500 contacts (498) manually, I need to sync all of my contacts to gmail. There had been an app for that, but Verizon took it out of the market.
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Aug 30, 2011
The last few nights I've been annoyed to wake up to error message on my D3 about Backup Assistant not being able to connect because the network is unavailable. I have no idea what that error statement is all about, but the thing that made me really angry is that there is no reason for Backup Assistant to be running at all. With the Droid 3, all my contacts are already backed up via the exchange server and google. I have no use for this bit of VZW bloatware, which was apparently initialized by folk at the VZW store who activated my phone.
To make matters worse, there is no option on the Droid for turning off Backup Assistant. It lets you change the time it runs, but there is no easy option to tell it not to run. However, I discovered a work-around today which doesn't involve rooting or anything like that: Go to Settings> Manage Applications> All, click on "Contacts sync" and then "clear default." Backup Assistant will not run again unless you reinitialize it.
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Jul 16, 2012
Prior to ICS, I was able to select 3G only. How do I do that with ICS
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Aug 4, 2012
After the ICS update, I lost the GPS Enabled/Disabled toggle widget that used to be on my Razr Maxx. It was so easy to push this button to enable/disable the GPS function. Just like the Airplane mode.... Any ideas how I can bring that back?? BTW, I now need to use 3 steps to check the Stand Alone GPS block on my locations in order to use my Google Maps Navigator.
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Jul 12, 2012
On the next update we need the option to disable more apps like that weather thing that's always running and backup assistant + media that I don't use and dlna. We need to be able to disable all apps that is safe to do so. Cause the three that I mention here are running all the time and I don't even use them. I've stopped them and there already running again. At least make these 3 so that they can be disabled.
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Jun 30, 2012
How do u disable haptic feedback in ICS, as i got it this morning and cant shut it off.
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Nov 29, 2012
I have a new installation of Windows 7 on a new computer and am having a difficult time connecting to my phone by either USB or by Bluetooth FTP Service. It appears that I can connect correctly to the Bluetooth Audio Services, but as I cannot get any music onto my phone I am having a hard time testing it.On Bluetooth installation I had two devices that were not installed correctly. Through trial and error I discovered that these two devices are related to the Generic Access Service and the Generic Attributes Service, both of which I have disabled on my Win7 Bluetooth phone properties.
I HAVE installed Motorola Device Manager with no success resolving. In fact, I cannot see where MDM is even accessible on my system: no system tray icon, no start menu link, etc.I'm new to the forum so I'm not sure if my image upload will work correctly, but in essence the phone Operation Panel in Win7 shows the FTP Service as active but clicking the Browse button does nothing. I do get a prompt on my phone initially asking for permision for my computer to access the phone, but then nothing.
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Dec 10, 2012
I use GO SMS as my primary text messaging app. With ICS I had the ability to disable the stock text messaging app but after the Jelly Bean update, the disable button is now grayed out. Disabling the stock messaging app enabled me to access the GO SMS app from the lock screen as well as from the Circle widget.
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Sep 20, 2012
I love my Droid M so far, but I really don't like the startup animation. How can I at least disable the sound, and ideally, disable both the animation and the sound?
I'm seen posts that refer to renaming files under "System/Media", but I don't see that path on my phone.
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Aug 1, 2012
Razr Maxx - I activated the weather widget (?) which now appears in the center of my home page. It doesn't provide "weather' just temp. I can't remove it
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Nov 16, 2011
I've had no data connection all day, only voice and text, but 3G only phones work fine. Called Verizon and they only gave me a refund for no data today, but wouldn't say why or how long. I guess its on there end since they didn't even try to see if my phone was the problem.
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Nov 3, 2012
there is a small insert that removes from the dock in case you have a case on the D3. if you remove that and just snip off the far left side (top of M opposite side of headphone jack) it works great. when you clamp it down there is a slight wiggle since its smaller than D3 but not enough to bother anything and nothing if your not touching it.if you have one of these from the D3 and you try and place the M in it you will see immediately the little corner i am talking about when you try to put the M in the dock.
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Mar 21, 2012
Recently com.motorola.service.main has been draining my battery rapidly. The phone itself seems to be running hotter. My usage patterns have not changes, but my data usage has increased. I've used 1.6G in 6 days when last month I was hard pressed to use 2G total.
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Nov 2, 2012
How do I remove the Safe Mode that is showing up on the bottom left side of my home screen?
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Dec 30, 2012
My AOL mail will not sync on my droid razr maxx hd. It had not synced for 2 days, I deleted the account, when I tried to add it again it will not connect to the server.
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Jan 7, 2012
how to sync facebook contacts to the razor?
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Dec 14, 2011
i cant seem to sync my fb contacts.i entered my fb email/pass into the accounts appit said it was ok, but no contacts show up in my contacts nor do any show up in my gallery app. i tried re-entering the info, removing the acct, adding it again, rebooting my phone etc. now, it looks like there is a tiny bit of progress.. i can see "me" but that's it. in the contacts app, if i only select to display fb contacts, it just shows me and not body else. in the gallery app, if i hit menu and then hit "friends" again, it only shows me. why is this not pulling in any contacts/friends?
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Nov 27, 2012
Tapping my way through "Go to all settings" > "Accounts" > "Google". I see my gmail account shown, and under that it says "Sync is OFF". Before the update to Jellybean I could find where to turn this on and off. Further tapping on my account name I get to a screen titled "Sync" at the top-left. The options icon gives me "Sync now" and "Remove account" options. The screen is filled with a list of Google things I can sync. Tapping any of those syncs that Google thing. But, none of them are configurable.
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Nov 11, 2011
I set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
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Jun 4, 2012
I am not able to sync the MotoActv App on my Droid Razr with the Motorola Website. It says "An error occurred on your device while performing synchronization. Please try again later or contact customer support" The last time it was able to update was on Friday June 1st.I've been trying for the last 3 days and keep getting the same error.
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Feb 29, 2012
I can't sync a digital copy of a movie from my PC to my MAXX. When looking in the Verizon forums I found the following statement:Transfer Pictures / Videos - DROID RAZR / RAZR MAXX by MOTOROLA.
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Feb 28, 2012
I set up my company's exchange email on my phone today, all the calender events, and Contacts sync, I can send email, but my inbox is always empty. I know I'm getting emails,I've sent myself things, it shows up on my laptop and my phone never receives anything. Has anyone else had this problem
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Nov 27, 2011
I am trying to sync my Razr to my AOL email account. Right now I can't get both to talk to each other and can't find any support in AOL settings or on my phone.
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Sep 16, 2012
Motorola should probably disable the disabling ability of the App "Verizon Login"although this is not found in your app drawer it is under Apps > ALL and can be disabled.if like me one of the first things you did with your phone was run through the apps list and uninstall any updates and then disable everything that had Verizon included in its name and maybe a few other or everything that you can disable.you want to keep this one not disabled if you plan to use anything like NFL Mobile or listed as a Verizon app. i did not diagnose all apps that could be affected but the fact that this particular process caused me to have something not work has made me leave it enabled for good.this again may not be needed for everyone but i wanted to mention that if something is giving you network issues check this is not disabled.to check go to settings > apps > all > verizon login > check that it is allowed?
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May 24, 2012
Exchange Active Sync is not working for me. It will not sync anything. I can not get or send email.This had worked fine for months. Tried rebooting phone and deleting and adding back account. In the settings did the verify account and it says sucessful. Works for email if I use the "Email Accounts" option and not "Corporate Sync" option but I need my contacts and calander also to work.
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Feb 3, 2012
I used the email app to setup my AOL email. I have noticed that when I delete email on my computer (AOL account) that those deletions are not appearing on my Razr. I used an OG Droid before the Razr and never had this issue- they are deleted on the Droid when the account syncs.
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