Motorola Droid 4 :: OTA Update Failing?
Aug 19, 2012
I keep getting the OTA update on my Droid 4 and I let it download and then say install. It goes through the motions like it's installing but then GB loads back up and I see an error prompt that says the update failed. I am not rooted and I'm running an unmodified 2.3.6 GB that the Motorola Droid 4 comes with. Any ideas why it's failing? Also, after I get the fail prompt if I want to try it again I have to download the update file all over again which takes a long time even over my wifi internet connection, is there a way to store a copy of the update file on my sdcard so I don't have to keep downloading it?
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Aug 3, 2011
This morning I was prompted to download & install the new update OTA. I have attempted to do so 4-5 times now. Each time, it completes the download, reboots the phone to start the update, then when the update progress bar is about 1/2 of the way through, an icon with an exclamation point appears & then the update stops. The phone proceeds to boot up like normal. After it finishes booting up it displays a message stating that the update failed.I really would like to NOT have to do a factory reset to my phone just to get the update to install
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Dec 13, 2011
I work in a area of heavy 4G coverage and STILL most of the time the 4G drops out and I have to switch the 4g off to get a web page to display?
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Sep 28, 2011
I'm working with an XP machine and am always getting an immediate "failed" download when trying to get .asf files from my machine. I'd hate to have to convert all of these files. They do show up on the Bionic's option for stream or download and to begin transfer but just fail. Is there a way to get this to work.
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Mar 25, 2011
I have tried to update my xperia x10 and the update keeps failing?
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Nov 12, 2015
Tried to do the push update that just came out, and it failed. Twice. Phone reboots, goes into recovery for a few seconds, then just continues booting and tells me the update could not be installed.
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May 16, 2015
We are on Sprint, I was able to update my phone but my SO keeps getting that message. I've tried the obvious reboot type stuff
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Feb 8, 2015
I have been trying to download lollypop on my S5...Verizon...the first phase seem to work, but the second download keeps failing....
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Jun 19, 2012
I have a Xperia Mini Pro SK17i with SI 1249-4820 (on the list).I tried to update with PC Companion, but it fails everytime. I get an error message: "Installation error, Some parts of the the update of the software could'nt be installed or started."Then i tried to update using the Update Service. The Update Service tells me that i already have the latest software installed, but ICS is not installed.When i connect to my laptop again, PC Companion still says there is a software update (ICS). But the installation keeps failing.
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Mar 7, 2010
I have a strange problem and not sure how to solve it so i come to you wondeful people to save me.basically the nokia software on my pc says thers an update from my v12 to v20 but it wont complete it it then asks me if i have it connected right and my connection is usb to phone no extra cable no multi hubs.but whe i check on my phone for updates it says there arnt any, so im really confused as what to do can i update or cant i?
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Apr 3, 2015
The update keeps failing and the message "process1 initialization failed" keeps coming up on a blue screen. I have reset the device a number of times by depressing the volume and power buttons but the same message keeps coming up. Each time the phone keeps restarting, displaying the spinning gears and shutting down again.
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Sep 22, 2011
PC is running Windows Vista Ultimate SP2 (64bit version) I have Kies version is 2.0.2.11071_128, The upgrade starts ok and runs until the phone displays 'Downloading...' at which point I get the message 'PC failed to recognise the mobile phone.' and says to disconnect phone, remove battery, restart phone and try again. This i have done several times but the same thing happens every time.
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Feb 15, 2010
Before doing the latest update for my N97, applications and widgets ran problem free but since the update applications like Facebook and GameBuzz Widget keep freezing and failing to load both from the home screen and from the applications folder from the menu. I have tried un-installing the applications and re-installing them with no effect.
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Dec 19, 2012
After today's OTA update I can't open the phone/message/ie app, I then reset my phone but the updates are still there. When receiving a phone call the phone just freezes and restarts.
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Nov 10, 2010
I want this update real bad. But when I set it for update finish following the instructions for backup after installing the new backup software. It moves to step 2 of 4 and then stops around 30-50% and the below message is displayed. Unable to install or start phone software update components.
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Dec 11, 2014
My phone is stuck in an endless cycle of failing to restore and update. Unknown error (1) keeps occurring. I have done everything on the recommended list.
Info:
iPhone 5s, iOS 8.1.2
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Jan 6, 2012
Car mode does not activate once the Photon 4G is positioned into the dock. Do I need to download an app or something?
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Aug 24, 2011
I just got an update message for update 4.2. something.. I didnt record the full update number/version.I gave the ok to download and install after reading the warning that it might take up to 7 minutes to complete.It has locked with the red dot "M" logo for 30 minutes.What should I do now? Holding the power button does not turn it off , no buttons get any response. I am about to pull the battery and restart but I fear I might cobble up the update and cause more harm.
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Oct 5, 2011
I have a new Droid Bionic and a new Macbook Pro intel i7. Zumocast worked the first couple of times that I used it on the Bionic but now cannot play the videos it used to play and has not been able to play any type of music. Tried downloading some mp3 files onto the Bionic and they all failed.Web access worked once but now the files will not play.
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Jul 7, 2012
I just tried syncing music to my MotoACTV. It was going along fine, and then I got an error along the lines of "There is a network failure on drive F:. The data is lost." I have done a factory reset, and have uninstalled and reinstalled the motocast software. When I try to sync, it goes through the "Analyzing files" stage and then gets to "Syncing Music to Device" and freezes. I have tried syncing several different playlists, and nothing works.
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Sep 14, 2011
I have an R2D2 Droid 2 that I (foolishly) flashed over to the standard Droid 2 system version, in order to run the Gingerbread build for it that came out a couple weeks ago. At the time, I was convinced that the R2 would not be getting a GB build, so I jumped the gun.
Now that the official R2 GB has been released, I would really like to get back to stock. It's kind of the whole reason I bought this phone instead of a regular Droid 2. Unfortunately, along the way I've managed to lose my stock image for the R2, and AFAIK there has never been an SBF released for the R2.
I've been trying for at least a month to come up with a solution to this problem, have scoured the internet (and noticed a lot of people that have had the same problem), and have pretty much run out of ideas at this point. I also know that rooting and flashing aren't necessarily condoned by Motorola in general, but does anyone have any other ideas on how I could get back to stock R2, Froyo or GB, at this point?
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Dec 12, 2011
I know the update is supposed to be rolling out today, and according to vzw you're supposed to be able to do a manual update but every time i check it says i'm up to date and no update is available. so what is the official status is it live or not? or are you only able to do manual if you have an unlocked phone.
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Jun 5, 2011
I have been checking for the latest update for a few days now and keep getting the message: "Check for update was not available at this time. Try again later." Is this because the GB update is being rolled out in stages still or is there a problem with my particular phone's ability to update?
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Jun 1, 2011
When is it reasonable to expect the X2 to receive the update to Gingerbread not that the Droid X is receiving it in the field? As a consumer I would have expected the newest model of the Motorola family to have been shipped with Gingerbread but seing the old model Droid X receive it before the X2 is a little puzzling.
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Feb 27, 2012
The update has made the wi-fi next to unusable. I have removed the Wi-Fi connection and re-entered it. Power cycled the phone, done a battery pull. Nothing fixes the issue. Try running a speed test it either fails consistently with "network communication failure" or the bandwidth is horrendous. I never had such issues before the update. The issue is not only at home even at work. I was wondering if others were seeing such abysmal performance. I have NEVER rooted my phone. I wish I had and switched to community ROM, they seem to be doing a better job than a corporation like Motorola. I just wish Motorola never updated this phone, every update has caused the phones performance to deteriorate. The Droid X could have been a worthy successor to the Droid but Motorola just screwed it up. I have been a loyal motorola and verizon customer for close to 10 years now. When my contract gets done one thing is for certain I will never ever be buying another Motorola device nor will I ever recommend a Motorola device ever again. Releasing half a dozen devices every year is only what Motorola is good at
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Jun 1, 2011
Updated to GB this morning, and phone has been hone has basically been on charge all day.Wifi, Bluetooth, and GPS are all off, yet my battery seems to actually be dropping, despite being plugged in and charging indicator blinking as normal. Anyone else with this issue Perhaps my battery is failing and in need of replacement, but quite coincidental that same day as the update.
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Nov 13, 2011
My D2G has started locking up for long periods even when just unlocking the phone after waking it up. Rebooting does not help. I know of one other D2G owner who is experiencing this as well?
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Aug 14, 2011
Anyone else getting the message that the update is not available when they try to get it from thier phone? I've been trying since the news was published and no luck.
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Aug 21, 2011
My wife and I noticed that neither one of our Droid Xs can get the GPS to lock on.Before the latest update we both were using the gps while in Chicago and on the way back to New York the week of August 1rst.This week we can't get the gps to work on either phone; it will continually keep searching and searching.I've been trying for three days now.We have tried 3rd party gps apps and that will not work.We have tried rebooting both phones and pulling batteries, and it still will not fix the problem. Everything else works on the phone- wifi, blue tooth, calls, etc.
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May 11, 2012
I downloaded, but haven't installed the newest OTA update. Now I get a prompt every hour looking for me to install it. How do I get rid of this ?
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Aug 26, 2011
For the past few days my GPS will freeze once it's obtained a fix on my position. If I open a new application that uses the GPS, it will obtain a new fix, but again freeze as soon as it's done so. This issue is consistent across all GPS applications I've tried (Google Maps, Navigation, Waze, GPS Status, GPS Test). It also happens regardless of whether the phone is in my car dock or not.
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