Motorola Droid 2 :: How To Turn Off Sync On An Account (2.3.3)
Oct 14, 2011
every time a new email comes in, I receive a notification alert. Since the notification is useful for other critical functions (receiving alerts on a system down - I am a Network dude), I cannot disable notifications. I find it very annoying that I have to run over to my phone every time I receive an email, thinking it might be a system down notification. I cannot selectively disable notifications by account.On My Xoom tablet, when setting up accounts, I have the option to Sync the account automatically, or not. If automatic sync is off, I can check my email at my leaisure, while only receiving notifications for important events.
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Nov 11, 2011
I set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
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Jun 7, 2011
Following the upgrade from 2.2.1 to 2.3.3 (Droid X), I can still send and receive e-mail using my corporate sync account, but my corporate sync account is no longer listed under "My Accounts". Consequently, I can't edit it, change the password, or even delete it. Any suggestions on how to get the corporate sync account back on the account list?
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Sep 13, 2011
First post, as I'm an Android developer, but just got my first phone with Motoblur. So far, I have to say that the Blur interface has been disappointing as a power user, relative to the stock interface (many things that the stock Android does well, Blur doesn't, imho). But, that's not why I'm here...I'm here because I've noticed, under the new Bionic, that the official Facebook for Android app doesn't allow me to use it to setup a sync account. In the accounts menu, if I click "Add an account," it displays the list of possible account types. Clicking on the FB for Android account type appears to do nothing. Also, for any other apps that didn't come stock with the phone, they also can't seem to setup new accounts. Twitter is the only exception for this behavior. The official Twitter for Android app does appear to bring up a next screen when you choose that type.
Is it that Twitter is implementing some API the rest are missing? All of the example sync adapters I can find have this behavior where nothing happens when you try to use their functionality of "Add an account." Why is selecting those account types a no-op instead of bringing up the usual credential input screen that normally follows selecting a type of account?
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Nov 11, 2011
I have my work e-mail set up on my corporate sync account. Currently under E-mail settings, E-mail delivery, & folder sync, I would like my sent items to sync in the background as my inbox does. Every time I change it to automatically sync in the background, it reverts back to manual as soon as I leave my e-mail. Is there anyway to force this to sync in the background? Will this be corrected in the upcoming update?
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Jun 1, 2011
After the gingerbread update I've noticed that my calendar is no longer updated with my corporate entries. The email still syncs correctly and believes I have my corporate sync account. However, in the Accounts list, the corporate sync account is missing. I attempted to set it up again and I get an error: "This account has already been added". The only thing I could think of is I had Touchdown installed prior to the update. Is there any way to purge the account without a factory reset?
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Mar 6, 2012
I'm able to pull up an old e-mail via search from my CorporateSync account, but when I try to download the attachment associated with the e-mail, I get a "failure to load attachment" pop-up and an account/connection error triangle in the notification area. I have my sync setup to keep the last 3 days. I also have a problem with forwarding e-mails w/ attachments when using the SmartForwarding feature, so I'm wondering if the issues are related.
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Feb 17, 2012
I have set up a corporate synch account but am having connection issues. I ran through all the steps to set up the account and it said it was successful but when i try to synch i get a connection error
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Nov 27, 2012
Tapping my way through "Go to all settings" > "Accounts" > "Google". I see my gmail account shown, and under that it says "Sync is OFF". Before the update to Jellybean I could find where to turn this on and off. Further tapping on my account name I get to a screen titled "Sync" at the top-left. The options icon gives me "Sync now" and "Remove account" options. The screen is filled with a list of Google things I can sync. Tapping any of those syncs that Google thing. But, none of them are configurable.
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Jul 13, 2011
while looking at my friend's droix x i noticed on his "add account" page he had an option for flickr and i do not. now we both have the exact same system version, kernel version, etc - all were the same but the prl was a different version. he also had a Internet account option that i also do not have - but i am not worried about that since i can log into Internet via the Internet app.
so how do i get the flickr on my 'add account' page? do you have it or not? i would really like to have it since there is no legit flickr app and i am not trying to download some random app for it.
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Mar 19, 2012
After my MOTOACTV 8GB came from warranty (from Moto, obviously), Motocast USB offered me an software update. I ran before the software update and sync'd to my motoactv.com account.After I installed the software update, my Motoactv DOES NOT SYNC with my account.I tried everything: sync with my laptop (Mac OS X Lion, last update), sync with wi-fi, sync after power off/power on, sync after reboot (start+power), sync after reboot of my laptop, sync after "factory reset". DOES NOT SYNC.
Then I tried a new account on motoactv.com. Now it does sync!The I tried to login to motoactv.com page -the new version is UGLY and DOES NOT WORK in Mac OS X Lion' Safari, why we need ads on that page? I BOUGHT, I OWN one MOTOACTV 8GB- and I can login to my old account, all my OLD info is there, but I want to put my new info, my new stats there.The watch does sync with my new account, DOES NOT SYNC with my old account.Then I tried to "factory reset" and to sync with old account... STILL DOES NOT SYNC.Today, I ran, and phone DOES NOT SYNC with new account neither... then I "factory reset" and it does sync with new account, but it DOES NOT SYNC with old account.
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Feb 12, 2012
I just noticed that my calendar was not syncing with my Google calendar, and went in to settions>accounts and noticed that the sync brower (which was new to me) had stalled and turned the sync circle "red". I then shut off sync browser and rebooted a couple times and my calendar is now synced. Seems that Google is adding feattures as don't recall seeing sync browser.Just curious, is there a webpage that documents or advises updates to this device so that I don't scratch my head each time? The "Apps" do a great job of advising changes, sure would be nice to see changes in the OS.
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Aug 2, 2011
Is there no easy way to remove a Corporate Sync Account? I am trying to remove the account I set up yesterday but the screen for remove account will not let me enter a username? As such, I don't even see how I can edit this current account from the phone. Is this not possible to do from the phone or do I have to do this from the company's Exchange server?
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Oct 7, 2011
i actually dont have a Defy with the motoblur..however der was no option to select one without it...i cant sync my facebook accounts to the contacts list.
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Apr 25, 2011
Just want to know if there could be any other way in linking the contacts with my facebook account because there's no motoblur feature for defy here. Do i need to install a third party app to be able to link it?
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Jul 21, 2012
I have a Motorola Atrix 2 and initially set up a Corporate Sync account several months ago. I had no issues with this account until last week, when my Exchange server migrated.I tried adding the new server name, but that did not fix the problem. I was advised by my company (Microsoft) tech support to delete the Corporate Sync account and then re-create it.I proceeded to create the Corporate Sync account via Setting > Accounts > Add Account > Corporate Sync, but when I keyed in my information (Email address, Password, Domain, and Username) and clicked Next, I received this error:Sorry! The application Accounts (process.com.motorola.setup) has stopped unexpectedly. Please try again.I have restarted the phone numerous times, but this error still occurs. I haven't found any helpful information online thus far
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Aug 27, 2012
i've been on moto forums for 3 years now and since the new format last winter i can't log in with my primary account.it won't even allow me to log in with google on it.really a PITA considering all my MOTO devices use this account.blur has me listed ona phone i retired 9 months ago.don't tell me to clear my cookies either, this is the first time i logged on to the forums on this one and it still let me log on.
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Jan 5, 2012
Cannot setup Exchange 2010 Active Sync account. I keep getting the following error:"You entered an incorrect server address or the server requires a protocol version that Email does not support"'m an Exchange admin & have other devices in the enviroment. My account works on other devices. I've tried other test accounts on the Xoom & cannot get it to sync with Exchange. I've created a new policy as per the instructions found here - https://motorola-global-ortal.custhelp.com/app/answers/detail/a_id/65228/~/motorola-xoom-%E2%80%93-%22this-server-requires-security-features-that-your-android still the problem persist.
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May 15, 2012
I have a new Droid 4 and cannot get my hotmail working. I have added the account under "Accounts" and it said it was successfully added and is in the account list. However, I'm not getting any emails...not the old ones or new ones coming in. My gmail account is working just great. How can I get my hotmail to work?
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Sep 20, 2011
Setting up my new Bionic today. I installed the Facebook app from the Market, and now when I go to accounts, and click Add, I see 2 facebook icons (one produces the annoying Motorola terms & conditions screen and I suspect is tied into Blur somehow), the other is clearly the Facebook account that goes with the Facebook app, but when I click that one, nothing happens. Can I add a facebook account without agreeing to Motorola's T&C (and possible getting bogged down in their social networking apps)?
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Jun 1, 2011
I cant seem to find a way of removing my facebook account as there is no option to do so, theres only the option to add one
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Aug 5, 2015
I've added one account and it was seamless, but can't seem to find an option that will allow me to add my other personal accounts under the one icon....
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Nov 24, 2012
Well the last week or so I have noticed that my email account is not syncing with my Razr Maxx HD - It is an outlook account - it also does the same thing with my Yahoo account as well I tried looking in settings for sync frequency but there is not option to set - I know on previouse phones there has been option for it but not this one.. Other than deleting the account and re-doing it or restoring the phone, because those two dont work.
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Aug 17, 2012
I am adding Email definitions for my Gmail accounts (in addition to the Google account definition for Contacts, etc.) because I want them to appear in the Messaging -> Universal Inbox. (I'm not fond of the Gmail app.)
Similarly, I am adding definitions for my Hotmail accounts because I read somewhere that Moto/Verizon will set them up as IMAP which I cannot achieve through a client like K9, else I would probably just be using it for my Universal Inbox.
Via My Accounts -> Add account -> Email Accounts... If I set up a Gmail or Hotmail account by selecting Other and then automatically or manually configuring, then mail is retrieved. However, if I select the appropriate icon for Gmail or Windows Live Hotmail, the only Email which ever appears in the 'Inbox' is from donotreply@vzw.net regarding the success of the operation - this message is not even sent into my actual Gmail/Hotmail Inbox as verified online.. NONE of the other messages from my Inbox ever appear.
So, why do I care how the account is set up? Mostly because the only easy way to distinguish between the message source in the Universal Inbox is the little icon designating the type of Email account. If they are all set up as Other, they all end up with the same icon.
This functionality worked just fine on my Droid 2. So, is it now broken on the Droid 4?
(As an aside, the Hotmail account is set up automatically as POP3. Was I misinformed that Motorola had a license to set up as IMAP through some licensing agreement with Microsoft?)
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Apr 22, 2012
I did a factory reset on my phone about 3 weeks ago now. I was having other issues that the hard reset resolved. The only issue I have now is a new one - I cannot add my Yahoo! Mail account back onto my phone. I am able to log into it via the web on both my phone and PC. I can login using the Yahoo! Mail App (which i really don't like). But I cannot add it using the "Accounts" options built into the phone.People have said that maybe it's Yahoo! thinking the account was hacked... so I've changed my password twice. I've done battery pulls before trying to re-add the account. I've tried everything I can think of short of doing either another factory reset or having verizon provide me with another new phone (actually they are sending me certified-preowned after they took my brand new Droid Pro and I later found out that wasn't necessary and I've had more issues with this phone than my original)
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Sep 1, 2011
New member so forgive my mistakes. I have read the other threads on the above issue and they seem dated. I want to delete the original Gmail acct that the tech set up and use my regular gmail account without doing a factory reset to defaults.When I bought my Motorola Atrix at Costco in April 2011 the tech deleted all my phone contacts, data, and photos when trying to transfer to the Atrix. Then he set up a new required Gmail account for the Atrix and gave us the wrong password and security answer which I can not recover despite numerous tries with Google.I have another Gmail account with a good password and it is also on my Atrix. I can access both Gmail accounts on the Atrix because the unknown password is stored somewhere on teh phone. I cannot access my account settings to determine the correct password for the Gmail account I want to delete.What I'm really trying to do is somehow link my Atrix phone number to my regular Gmail and Motoblur acconts so I can use the Android Market from my PC and other functions. I cannot find anything on my regular Gmail account that allows me to link my Atrix phone with that account. It appears the phone is linked to the original Gmail acct the Costco tech set up and that I cannot acccess any settings on. The only settings (from both Gmail accts) I can access are the general ones that control notifications, rings, and messages.
My solution was to delete the account that I don't have a password for and then I would then a way to add my Atrix to my regular Gmail acct as the new Atrix acct or visa-versa. I will keep it screwed up if the only option is to reset to facotry defaults and lose everything. In a related question is there a way to transfer all my Atrix data to the micro SD card and then take it out and then reset?
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Mar 28, 2012
The phone was set up by the salesperson, and when I email off of Contacts, it defaults to Gmail. I don't use Gmail, but can find no where to change the default email account. Was this done during the set-up of Gmail? Do I need to delete the account and set it up again.
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Jul 19, 2011
When I got my phone and set it up at Verizon, they had to enter a gmail account to get the phone to work. I gave them a gmail account, but did not realize that my wife was using this account for her Droid phone, so now I have all of her contacts. How do I switch to another gmail account. When I try to delete this account, it says that I have to reset the phone to factory defaults and I don't want to lose Touchdown which I have already paid for.
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May 31, 2011
I got the upgrade to 2.3.3 on Saturday morning.I am having one issue.I use the email imap client that is built into the operating system to access my work email.I have known a lot of users to have issues with that client, but so far I haven't had any problems.It is still working in 2.3.3 but now the account is not listed in the accounts page.I tried to add it again, but it says the account is already there.I also went into the email app and cleared the data.It did deleted all of the mail but still would not let me recreate the account.When I started the email app again, it downloaded all of my old messages.At this point I am unable to change any of the settings for the account.
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Jun 21, 2011
Is there a way to link Facebook with Motoblur but Not sync contacts? On my Samsung Captivate you could turn off Facebook Sync.
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Oct 25, 2011
I set up my Droid with my original gmail account, I'll call it gmail1. For various reasons I want to have 2 additional gmail accounts so I played around, created them in gmail, I'll call them gmail2 and 3. Cause I wasn't sure what I was doing I ended up with contact lists for each with slightly different info and they all got merged into my contact list on my Droid.So the net is I have a person with 2 addressess, another with 3 birthdays (all the same day, but merged from the 3 accounts. would like my Droid to only sync contacts with gmail1, but the contact list already contains the extra data. Is there a way to eliminate that extra data? I removed the contacts from gmail1 and 3 and synced them to the Droid, but all their stuff still exists in my Droid contact list.
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