I have set up a corporate synch account but am having connection issues. I ran through all the steps to set up the account and it said it was successful but when i try to synch i get a connection error
View 3 RepliesI set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
View 5 Replies View RelatedI have a single corporate email account setup (Settings/Accounts), the account syncs correctly when on 4G/3G. It also syncs correctly on Wi-Fi as long as I force the phone to stay awake (scroll on the screen/push a button every so often to keep the phone awake). However when using Wi-Fi and I hit the power button shutting the screen off putting the phone to sleep, it causes my corporate sync account to throw a "Connection Error" icon (orange triangle with exclamation point in the middle) at the top of the screen. Why do I think it is a sleeping/Wi-Fi issue? Because if on Wi-Fi and I hit the power button and wait a few seconds and hit it again turning the screen on the CE icon is there. If I force the screen to stay on (method above) I never get the error. If I switch my Razr to use 4G/3G and try the same power button on/off test method, I never get the error.
I have confirmed in my Wi-Fi settings Wi-Fi Sleep policy is set to Never and I do not have any Smart Actions turning Wi-Fi off. This seemed to have happened after the .173 update. I have also forced my phone to connect to another Access Point in my house to try and isolate this issue to an AP problem but my Razr exhibits the same behavior. Also confirmed in My Accounts|Corporate Sync|Server Settings "Verify Server" that I get "Success!" in the Verification Result Window.
Droid RAZR Info:
System version: 6.12.173.XT912.Verizon.en.us
Android version: 2.3.6
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I am getting through setting up my corporate sync> I can get through the following setup steps:
Open Applications tray, select My Accounts
Select Add Account
You will be at the Set-Up accounts menu with several other social network icons
Tap on Corporate Sync:
Enter: Domain nameuser name
Enter Password
Use secure server should be checked.
Enter Email address
Enter Exchange Server Address
Tap on Next to submit settings.
Handset will check with server and verify if successful. If you receive error could not auto detect server, touch OK to manually enter the server name. It then appears that I have connected to my exchange. I can then open up the email account settings and review/change the settings and I will always get the prompt that the update was successful. The connection error only appears when I open the account to check the inbox. The refresh symbol keeps spinning and eventually times out with the connection error.
I'm able to pull up an old e-mail via search from my CorporateSync account, but when I try to download the attachment associated with the e-mail, I get a "failure to load attachment" pop-up and an account/connection error triangle in the notification area. I have my sync setup to keep the last 3 days. I also have a problem with forwarding e-mails w/ attachments when using the SmartForwarding feature, so I'm wondering if the issues are related.
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View 9 Replies View RelatedI dont know if this has been reported but after searching the forums i didnt see anything this specific so i figured to ask. My apologies if it is there already.Having the issue that has basically kept me from using smart actions, i had smart actions setup to disable background data when the screen is off, not charging and no movement is detected. The problem is when i turn on back the screen and begin to use the device the 4g icon stays white the whole time, and the data connection does not kick in at all. I usually end up having to put the device to sleep or airplane mode or rebooting all together to restore the data connection
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View 1 Replies View RelatedI have this problem on my new RAZR MAXX as well as my Bionic.After using a Bluetooth stereo headset or Bluetooth in the car, once the connection drops, the phone's speaker stops working for awhile.For instance, you might get a call and the phone doesn't ring, or you might play some music and the speaker is silent.This usually clears up after stopping and starting the music again, or if you get a second phone call it will ring.
View 9 Replies View RelatedI've tried calling Verizon, but they won't open a ticket because of a known issue with the .173 update, but everytime I enter a extended network area, I quickly lose data connection. It seems like I hear of quite a few people in my area having this problem. Verizon pushed a hybrid PRL to my phone and the PRL version went from 15098 to 13014. Am I going to just have to wait till they actually send someone to fix a local tower or is this something nation wide?
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View 4 Replies View RelatedMy corporate account (Exchange/Activesync server) hasn't synced since the update was installed Saturday, June 30th. It was syncing fine pre-ICS, however, post-ICS nothing. The screenshot reflects the message I receive when attempting to set up the account on the phone.
In troubleshooting, I have tried removing the account (only initially following the upgrade, account will not complete set up since) and adding it again.
Also, all other email accounts (gmail, earthlink, hotmail, yahoo) are connecting fine, only having problems with the Corporate account. Additionally, I need this to work more for the calendar sync than the email, especially since I separate my work/personal calendars via this account, Google, and personal version of Outlook.
I have my email set to push/fetch every 15 minutes and it does nothing. I have to remember to refresh my email to get new mail. I tried changing the schedule to every 30 minutes, but it still doesn't work.
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