Motorola Atrix 2 :: Intermittent Trouble In Disconnecting Calls?
Dec 8, 2011
Can anyone shed light on why I have intermittent trouble in disconnecting calls? It doesn't happen with every call but is frequent enough to make me wonder if there is a problem with my phone.The phone still shows that I am in "active call" status even after I've pressed the disconnect button up to as many as 5 times.Customer svc. at store told me to try shutting the phone off periodically and maybe it will reset; however it isn't like I leave it on continuously.
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Dec 28, 2011
Have an Atrix 2, ive had this phone for about 3 months now and since last month ive been having with the wifi turning off by itself, or shows being connected and its not. Now at first i tought it was my router, so i got another one and still the same thing. it does this not just at home but to any wifi network. im pretty sure this is a hardware related problem, however it could be software also, i have gotin noware execpet from Moto Send your phone in, so in about 2 to 3 weeks ill have it back with no way of having a phone, plus ill still have to pay at&t, second at&t have never hered of the atrix 2 having wifi problems and offered to exchange the device for my warrenty deductable of $150.00, what should i do, i would also like to here from the community to see if there are anyone else with the same problems se we can address these to Motorola and At&T.
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Aug 1, 2012
I've been on the phone with Motorola Support, AT&T, and my ISP... no one seems to be able to figure out why this is happening. It's all but shy of disconcerting that their only "solutions" are to a.) find a attwifi hotspot to see if it still does it or b.) trade it in for a new one.
Okay, so I tried the first solution. Drove to McDonald's... no avail. Wouldn't even connect at all. I also tried a master reset, tweaked my wifi router settings, and still standing not even 20 feet from the router it still disconnects constantly. At best, it stays connected for 30+ minutes, and that's when I'm actually talking on the phone.
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Nov 26, 2012
I bought my brand new Motorola Atrix 2, a week back in India and am facing a peculiar problem with the phone. I am on Vodafone network and have a 3G plan with them, but my phone does not connect to the 3G network at all.
After reading several posts in the forum, I found out that it was a software problem with the phone and I had to install a 3rd party software from the Google Play site called "Network" to solve the problem.I also upgraded my software to ICS and that happened smoothly but my wifi is also not stable and keeps disconnecting every 3 to 4 minutes? Is there anyone who can help me with this as well.
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Jul 26, 2010
I asked for an answer in one of the older threads a pretty long time, but didn't get a reply. I also searched through some other discussions, but couldn't find a definite solution.My problem is the infamous "echoing" during calls. Specifically, people who call me hear an echo during phone calls. Somebody told me that it almost sounds like they're on speaker phone. It's a real pain in the **bleep**, because things often have to be repeated a number of times in order for it to be understood. So have can I fix this? I'm using the 034.001 software version.
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Jan 16, 2010
For some reason when I go to call someone and hit the send key its just saying calling + the number and doesn't start the counter or start the ringing for 5-10 seconds. More towards the 10 second range. Also in the corner of the screen where the arrows are to show data going thru there is still a arrow but a very small one and then when the call goes thru it goes to the regular size arrows. Does anyone know what it is? It only started recently. I am using it on verizon.
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Dec 26, 2011
My curve started disconnecting calls yesterday. SMS, MMS, BBM all work perfectly fine but I am unable to make outgoing calls without it disconnecting, and I must pick up before the second ring if there is an incoming call. If I reregister my phone, I am usually able to make one successful call before it stops working again. I have reloaded the software, and taken out the battery and SIM card. Nothing seems to work.
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Nov 22, 2011
I bought first blackberry phone, Strom2 .It works quite fine but sometimes when I make a call its not disconnecting them. I have to take out battery and then use it for 1 day and then again the same problemDuring this, My whole screen get locked and I cant make any click on screen. can you please tell me whats the problem?
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Aug 31, 2014
I have a 5C and every time I make a call the keypad no longer auto locks, causing my face to hit the Facetime and Mute buttons during the call. I use my phone for work and it's already cased me a lot of issues. Worse yet when I hit the top button to lock my screen manually (this is what it used to do) it simply disconnects my call. How do I stop this button from doing this? I can't find the setting for this within my phone.Â
Also why my key pad isn't locking when I'm on a call to begin with that would be great. .Â
Info:
iPhone 5c
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May 14, 2014
I am using my Samsung Galaxy S5 (Verizon) for my work and I recently noticed a flaw in the phone. Here is the scenario:
1) Dial a phone number and begin your call # 1.
2) While keeping the call # 1 active, ask someone to give you a call.
3) Accept the incoming call # 2, and speak for a few seconds.
4) Disconnect or 'End' the call # 2.
5) This will also end the call # 1 and you have lost both calls.
Here is another scenario:
1) Dial a phone number and begin your call # 1.
2) While keeping the call # 1 active, ask someone to give you a call.
3) Accept the incoming call # 2, and speak for a few seconds.
4) SWAP the calls from #2 to #1
5) End the call #1.
6) This will also end the call # 2 and you have lost both calls.
BOTTOM LINE: Disconnecting any one call during call waiting will automatically disconnect the other call as well.
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May 23, 2011
I upgraded to the Atrix a few weeks ago, for my wife and me. all of a sudden we have dropped calls all the time. does anyone know a cure for that or if Motorola is working on that?
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Oct 29, 2011
I have a hard time tethering from XOOM to Laptop, after I reinstalled my Window VISTA laptop, and since I upgraded XOOM to 4G. I don't know whether it is 4G upgrade or VISTA that causes the problem. Sometime, it works the first attempt to connect, the other time i have to reboot my laptop a couple of times.My remote NDIS based Internet Sharing Device driver is current. My Laptop saw XOOM drive fine no problem( I did installed Motorola Driver). And I attempted to do a soft reboot (Vol up + Power button), it shown the battery level and hung there for a long time (1 to 2 minutes maybe). I think i don't know how to do a soft reboot the right way.However, I can tether to my laptop, but i have to reboot my laptop a couple times. I did try to unplug and replug the USB cable and then set xoom to tethering/hot spot in both wifi and 3g/4g. It failed to connect unless I reboot the machine.My xoom is 3.2.2 with HLK75D build number.
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Aug 27, 2011
I have searched everywhere for a solution to this problem and am wondering if anyone else is experiencing the sameproblem. During a call, when asked to enter my phone number, passcode, etc., the keypad disappears every time I try to press a key. When I get a key to press it stays on long and disrupts the call I am on. It makes it difficult to use my phone to call in to call centers as I cannot press the numeric option I need.
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Apr 20, 2011
I have owned my Atrix for about 3 weeks and it constantly switches back and forth from 3G to EDGE, rinse and repeat. It does this about 30-40 times per day. I have a very strong 3G signal in my area and I notice that my Atrix does this MORE OFTEN than my iPhone 4.Also, I am dropping a lot of calls on the Atrix compared to the iPhone 4, which I was really surprised to see this happening. I do have all of the latest software updates installed on the Atrix.One more thing, I noticed that on AT&T you can't install from "Unknown" sources, hence I would like to take advantage of the daily specials on the Amazon android store and I am unable to do so without the option on the phone.
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Mar 5, 2012
After my Atrix was updated last week, I have been having problems (as with many others, it seems). My most glaring issues is that the screen does not go 'inactive' when I place a phone call and put the phone up to my ear.
Consequently, my cheek will press all sorts of buttons on the phone while I'm talking, and may times it turns out to be the Mute or EndCall button. When the End Call is hit, the phone actually locks up and needs to be rebooted.
It basically makes me have to place all of my phone calls on speakerphone in order to be useful.
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May 12, 2011
I can hear them but they cannot hear me, a reboot fixes it. Anyone else experienced this? It has happened at least 5 times.
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Sep 18, 2011
I just upgraded to the Atrix 4G from the iphone. find the answers too. Is there a way to clear the recent calls list, and text msgs with one single command for each instead of clearing each call one at a time and doing the same for txt msg's
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Jul 7, 2011
If I leave my phone on a browser page or text message app or any other app, and the phone goes into standby / locked mode, when an incoming call comes in, I am unable to answer the call. Sometimes I can't unlock the phone (screen dead to touch), sometimes I can unlock but then still no screen, no call Answer button appears, but the phone is ringing.
Is it correct then, that one should never leave any app or browser open on the phone?
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Nov 30, 2011
Whenever I am in a call, the dialer stays on like I have set it to. However, it intermittently refuses to accept the tones. For example, with AT&T VM, it says press 7 to delete the message. I press 7, the phone makes the tone associated with 7, but doesn't do the action associated with 7. It will do it with other phone trees too, like "press 1 for English", etc. The numbers that don't work vary as well, and sometimes it works fine.
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May 25, 2011
This obviously isn't a huge issue because I can still receive calls, but I want to know if it's just a glitch with the service icon in my status bar or what? It happens mainly at work when i'm on at$t edge network. I can even upload and download data all while my phone says I have no service.
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Jun 12, 2012
I just got my ATRIX 4G on ATT in from repairing the screen from Motorola today. I download go launcher, go sms, and a few other GO apps, when my status bar just disappears. I find where I can open the status bar, but nothing happens. I then used home switcher to switch to motoblur home and then deleted go launcher. I then began noticing that it happened mostly in the go sms app. So I delete that and the problem still persists. Someone tried to call me and the screen was black and I couldn't answer, but I could hear it. I resboot my phone and the status bar appears for 5-10 minutes before disappearing again. I am tired of issues with this phone.
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Oct 9, 2011
I am on call two weeks out of four and need to keep my phone on overnight, but I don't want to be disturbed by any notifications (texts, emails etc.) apart from phone calls. My BlackBerry had a very simple way of doing this, but it doesn't appear to be possible on the Atirx. I hope I'm wrong, but there doesn't appear to be anything for this in Settings.
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Oct 2, 2010
I have three problems with my W995a:1) When I'm texting, the backlight keeps changing how bright it is, when I'm texting it will sometimes go quite dark then other times quite bright (not a major issue)2) When I was calling someone, the phone just turned off and I lost the call, I rung the person back, then shortly after connecting the call, they couldn't hear me so I hung up and rang again. Shortly after ringing again, the phone turned off again.3) And finally - my biggest problem right now, is that I just bought a USB cord to connect it to my computer, yet when I do, it keeps on disconnecting from my computer then reconnecting (even though it's plugged in). This makes it impossible to do anything with it.
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Jun 12, 2011
I'm currently on O2, and I'm about to switch to 3. I've put the new SIM in the phone, but when I try and make a call the dialler crashes and the phone reboots. I've read some other people have similar issues, but I can't seem to find a solution.
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Oct 19, 2011
Does anyone have any recommendations to improve the reception (and thus prevent excessively frequent dropped calls) while using my Atrix 4G in a fringe reception area outside of San Diego?Some background info:I had an AT&T Nokia 6030 for almost five (5) years before upgrading my service to the Atrix.I live and work from the same location, which has not changed during those five years.I did not encounter the problems of dropping calls on the Nokia 6030. I routinely call the very same people at aproxmately the very same times and days of the week with the very same phone numbers from the very same locations in my home and shop... sitting in my office desk chair, standing at my shop workbench, seated at my kitchen table, lying on my bed... and as far as I can telI, nothing on my end or on the other person's end has changed... phone numbers, land or mobile, calling patterns... but ever since I upgraded to the Atrix, I've had this problem consistently from the very first day.
I contacted AT&T many times, and they sent a warranty replacement phone; same resulting performance.The signal strength meter on the phone typically reads 2-3 bars in this area, which AT&T says should be sufficient.)It is so touchy and position/orientation sensitive that I can often drop the call from simply turning my head, or if lying in bed at night, switching the phAT&T went through the entire customer service/tech support gamut with me:Power down recycle, remove & reinstall the battery, replace the original SIM card that came with the Nokia (which still works flawlessly under identical circumstances if I put the SIM card back into it!), run network diagnostics on the tower equipment... they even sent out a crew of field engineers to the property to assess the signal characteristics.
After months of evaluation by the engineering department, they finally determined that the San Diego area is very high in signal strength, and the problem is due to the immediate area where I am located... hills, valleys, canyons, etc. There was nothing more that they could do. That was simply the level of performance I had to accept from this phone in this location. (Sorry.)I still don't know why the primitive technology in that old Nokia doesn't miss a beat. I find it hard to accept that the flagship product with advanced technology can't perform anywhere near as well as this dated Nokia.But I like the Atrix so much in every other way, I would even pay for a stationary antenna and/or signal conditioning/amplification equipment at my location to be able to use it here.
I have not found any such equipment offered for sale by either Motorola or AT&T listed on their websites. I know that there are aftermarket companies that sell such items, but I would really like to know if anyone has any specific experience with those items, particularly when used with the Atrix, or at least any reason to advise in one way or another toward a solution.
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May 12, 2011
my phone has been acting strange for about a week passing from inconvenient to unusable. It sometimes says that there is no service, and when there is service available it just doesn't work.I can't call, sms, or receive calls or sms.I called my service provider (Telcel Mexico) and everything seems to be in order.If I put my chip into my old phone I can make/receive calls and sms no problem.
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Apr 19, 2011
My Atrix was working just fine for the past month, and this morning all of a sudden I'm not getting ANY signal/reception. I can't make phone calls nor send texts. Sometimes the signal comes back but it's just for 2 or 3 minutes and then the signal is completely gone again. When I plug the SIM card into another phone it works just fine so that rules out AT&T's problem. Wi-fi works just fine. I factory reset the phone but the problem still exists. I am already out of the 30-day return/exchange policy, what can I do? Is this problem going to be fixed for the next update?
Screen shot shows when my phone is completely out of signal.
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Nov 24, 2012
My Atrix 2, v ICS had the screen locked into 'emergancy calls only' mode, and won't unlock. I did a hot boot, cold boot, reboot, called att tech support, no luck. Haven't done a factory or master reset, and don't want to if not needed. Will accept inbound calls, but can't open anything, and MotoCast can't find the phone, Motophone tools not for this phone OS.
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Aug 29, 2011
So today has started yet another problem. Now when I go to answer my calls or make a call, it is automatically on speakerphone. I turned my phone off and it helped for a few calls and now the problem has returned. I have heard of USB ports going bad or something of that sort (not really familiar with it). Hopefully this is not what happened, yet then again maybe I could get a refurb not riddled with problems.
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Mar 3, 2010
I wasnt able to start the market app for 5 days on the phone because the account that was tied to my Milestone was deleted from my Google Apps domain. You have to wait 5 days to reinstate an account with the same name.
So... 5 days later, I can bring up the market app, and search, but when I try to download I get a generic "Download of xxxxxxxx was unsuccessful, try again later". Anyone else having issues? Anyone have any ideas? From what I can tell everything else seems to be ok. I can get mail from my domain account and my gmail account as well as my exchange account.
I get this error with wifi on, wifi off, free apps, paid apps..... I have been able to download them before. If I look in the markets at "downloads", the only thing it shows I have downloaded in Google Maps, but I have download about 8 other apps.
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Jul 16, 2011
I'm having trouble with my lock screen, when I go to unlock it I have to slide it numerous times to unlock it.I don't know if it is a problem with the screen or a software issue.
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