Motorola Atrix 2 :: Screen Is Unresponsive After Upgrade
Apr 16, 2012
Since upgrading to the latest firmware version, I have experienced a number of issues. Before I begin, I will say that the phone has never been tampered with, and I have only used stock ROMS. A portion of the screen is unresponsive to touch while in portrait mode. The unusable portion covers about 20% of the screen, and begins about 20% of the way down from the top. Basically, this means that the third row of shortcuts (from the bottom) are unusable, cannot be moved, etc. Turning the phone into landscape mode renders the previously unusable portion (now a vertical stripe along the left side of the phone, if the buttons are on the right) responsive to touch again. Certain keys in the multi touch keyboard do not respond while in landscape mode. The "C", "X", and "D" keys no longer work in landscape mode. For approximately a month, the "R" key did not work in either orientation, though it has inexplicably begun working in both orientations.I have also experienced general stability issues. The phone has turned off a few times, on its own, as well as shutting down facebook when toggling between messaging and chat.
I have this weird thing going on with my Atrix. I've had it for about six months and it was fine until now. What happens is that the touchscreen stops responding after it is turned off (pressing the power button) and back on. I can't unlock the phone, but the volume buttons are still responsive and I can still turn off the screen. If i reboot it (by removing the battery), it boots up just fine, with the screen working perfectly. It'll sometimes stop working when ending a call. The weird thing is that it doesn't happen everytime I turn off the screen, and when it happens, if I turn it off and back on it sometimes starts working again. It also seems to happen more frequently when the battery is low.
First off, let me just say that I am very pleasantly surprised at how well the ICS upgrade went for my Atrix2. First off, the upgrade itself went smoothly and I lost no data. Second, the phone seems much snappier in all respects. Third, I like some of the new features that ICS provides.
One question I do have is whether it is possible to change the applications that are available on the lock screen? For example, I use a popular third party app for my camera (CameraZoom) and it would be nice to be able to access it from the lock screen instead of the stock camera.
I have had this problem since the new update. I see it the most when I am typing on the phone, the lower half of the space bar does not work, when i press it the phone vibrates as if I touched it but I don't get the space in the text, I have also seen it in the media player when I cant move the bar. it is as if the section at the bottom of the screen above the touch buttons doesn't do anything anymore, the phone senses that that part is being touched and vibrates but it does not do what it is supposed to do when touched in that location.
My screen becomes unresponsive at times even when I am not running anything, then I have to press the screen lock switch to get it back running. I tried factory reset and do not run any task killer apps, I have faced this issue with both Eclair and Froyo.
On occasion, when I hold my Xoom so that it is tilted backwards (i.e. I'm lying down and the Xoom is held in front of me slightly tiled back) the screen becomes totally unresponsive to taps. If I tilt the screen forward and retap it seems to work fine or if I press the standby/power button on and off it seems to reset and work fine. This happens about 25% of the time and once it starts it continues until I reboot.
A couple times Ive pulled my phone out of my pocket and go to unlock it, and it wont accept any touch inputs. Only way to get it to work is to reset the phone.
When I try playing a game, particularly racing games where you have to hold down a button on the screen, the screen will become unresponsive in the one spot. Then after a second or two it will become responsive again, then unresponsive again. The process repeats the entire game.You can test this by downloading a racing game and then holding down the gas button. I experience the car slowing down or coming to a stop from holding down that one area for long periods of time (usually 30 seconds). After about 2 seconds, the screen will become responsive in that area again and the car will speed back up, but then it will become unresponsive again in just a few seconds..
This problem I have noticed will multiple racing games from different developers. Here are two games I notice it the most in: RacingMoto and Top Truck Free.I also posted over at XDA and someone said it has to do with preventing the screen from coming on in your pocket.I was wondering if Motorola is planning on fixing this because Sprint is marketing this phone as the "Gaming Guru's Weapon of Choice". It's a little hard to become a gamer on this phone if the screen becomes unresponsive.
I came home last night and discovered my Droid 2 was completely dead. Removing the battery and putting it back in had no effect. I placed it on the Motorola docking station and tried to boot up - nothing. However, at 2:00 in the morning I noticed the DROID was displaying a bright solid white screen. It would not respond to any action, so I removed the battery again. The battey was warm to the touch. Puting the battery back in this time dis allow meto boot back with the home page looking fine, so I'm guessing the first time the battery was dead. I placed it back in the docking station, shut down the display. When I woke up the next morning the Droid would not respond to the power n button. Once again I removed the battery to force a hard reboot. After putting the battery back in it wouldn't boot, but I noticed the screen was not black, but instead it was a dull lighted blueish gray. I removed the battery again and let the DROID sit for a couple hours. After this I put the battery back in and the DROID did boot up and everything seemed to be working. While in the docking station, charging, and after several hours the DROID was once again a dull lighted blueish gray. It would not respond to any action. I pulled the battery again which was warm to the touch. I let the DROID sit overnight with the battery removed. Today, it has been functioning correctly for at least 8 hours, 4 of those hours in the docxking station displaying time and date as usual.
What am I dealing with (software, hardware, battery)? The battery seems to be OK and charged. I'm using the SystemPannel APP to monitor CPU history and do not see anything unusual for the day. Regretablly, SystemPannel looses it history after one of these lock ups, so I can't see what happened just before the lock up. Can someone suggest another analysis tool that would catch the last moments before the lock up on the SD card? In its current state, I have no faith the phone will be working when I really need it.
I'm currently using my atrix 4g outside the usa and im also using a simcard from a different provider (a local provider in the country im at) My question is when ICS soon becomes available, will i encounter problems upgrading via OTA? if yes how can i upgrade to the official ICS OS?
there is update for my phone my present is this Andriod 2.2.2 there is up date for this and it only can be download from a WIfi connect. my wifi connect is low or not here is there a different way to get in my phone?
The following has been happening since before the latest update, and continued after.My phone will randomly reboot itself (there doesn't seem to be any correlation with what I'm doing) and then hang at the rotating red logo.If I push the power button the display will turn off, but after that no buttons have any effects.If I plug the phone in the display comes back on to the unlock screen, but the touch screen is also unresponsive.The phone is definitely still running though, as my bluetooth headset will reconnect and time-based notifications will still happen (I have the phone set to beep every half hour).If I leave the phone sitting for a significant length of time I will notice it getting warm, and it will eventually reboot again and behave normally.Battery pull does nothing.Wiping the cache partition does nothing.I've done a factory reset before, and this makes the problem go away for a while, but it comes back.
This has happened to me about three times. I always manually press the power key to turn off the display and lock the phone before placing it in my pocket. Three times now, I have removed the phone from my pocket and found the soft keys lit up but the screen is black. The only key that responds is the power button... nothing else works. Every press of the power button toggles the soft key backlight, but nothing else. The only remedy I have found is to pull the battery.
i am user of Motorola Atrix 4G.each and every thing which we need is available in the smart phone.but recently i heard about the cancellation of up gradation of android 2.3 to 4.0.A single core phone with less ram then the atrix that came out around the same time that has 4.0.4 while Atrix 4G is Dual core phone why Motorola stuck it on Gingerbread?me and my friends which are using Motorola Atrix 4G are very disappointed to hear about this cancellation...we dont want to change this awesome cell phone only for this reason.its our humble request to take back your decision and launch the up-gradation of Android 4.0 for Atrix 4G.
After a recent upgrade I noticed I cannot initiate a call via my bluetooth with the phone locked. I was able to do it with the earlier version. Using Plantronics Pro bluetooth. Is this a proprietary block to aftermarket bluetooth devices?? Is there a setting I am missing. Oh, I checked the box under Location and Security for Bluetooth Bypass, which, I thought would have taken care of the matter since it directly addresses the issue, and is new to the list.
My wife received the notice today to upgrade to GB OTA. She accidentally hit download, but must have been on Edge signal. The down load is at the very beginning, but is asking her to connect to wifi to finish the download. Is there away to cancel the download to upgrade later? I tried powering off the phone and going into the phone status menu with no luck.
My Atrix 2 (on AT&T) operating system was upgraded to 2.3.6 this morning and since then it has been continuously rebooting (going off then on again) every few minutes. I have removed the battery and replaced it. It still did it. I have NOT done a HARD reboot.
I am also getting the "Process system is not responding" error message and a blue bar that says that it is having trouble connecting to the network.
UPDATE:
After hours of rebooting, (I had it charging throughout the time) it has stopped and is acting "normally". I am worried that it will start again and I don't have a fix.
Here I am, 2 weeks later and it started continuously rebooting again. No new updates, no new apps, no new anything. What I did notice was that the battery was below 20%. I have plugged it in and will wait to see if it stops by itself again. The fix described below is requiring too much from a non-technical. I do not have Motoblur. My calendar and contacts are backed up to my gmail account and LOOKOUT.
It continued to reboot for over a day. I went to the AT&T store. They gave me a new phone!
i have a stock AT&T Atrix shipping version Blur_Version.4.1.26.MB860.ATT.en.US. im planning to SIM unlock it and send it to the Philippines. Is it possible to update to version Blur_Version.4.1.57.MB860.ATT.en.US to Blur_Version.4.1.83.MB860.ATT.en.US and to Blur_Version.4.5.91.MB860.ATT.en.US here in the Philippines? what should I do?
Is anyone else have erratic signal (dropping to Edge more and/or lower bars of 4g) after the ICS upgrade? Also when it does switch to Edge the AT&T in the upper left goes away for as much as 5 seconds--and during that time the phone has nothing at all--and does the sam thing when it comes back. I've done and FDR and cache clearing during the upgrade...just trying to see if I'm the only one or not?
what's the verdict on the voice quality with noise suppression set back to "normal"? People that I've called seem to think it's acceptable now (haven't been asked to repeat myself), but if asked to choose, they do still believe that the "off" setting provides a better sounding voice, i.e. less muffled.
if this happened as a result of the system upgrade (to 4.5.91.MB860.ATT.en.US, Android version 2.3.4), but I surely noticed many contacts on my phone are messed up. Many names, phone numbers, email addresses etc are all mixed up together.
1. After the upgrade Music App which came preloaded in GB 2.3.6 is no longer available in ICS. ( i got app hellobob - member atrix 2)I purchased this mobile phone because of music clarity & superb beats which were in the music app CMP preloaded in 2.3.6. There were some disadvantages with this player but agianst sound clarity they were nothing.
2. After the upgrade Task manager app is also not available.
3. music player haas been replaced with googles glay music app (google Play) which is totally upsetting, no clarity in the sound, noisy sharp voice, no beats clarity. (nokia mobile which are within 2000rs play better than this.)
4. Unable to control the memory consumed by runnig application,. of 1 GB RAM if you continue install more app phone will start hanging beccause of you are unable to control the running process which are consuming lot of memory. This is big drawback in terms of performance of mobile.
5. No option to above in the phone settings. No of processes shifts to standad every time when you restart the phone. This setting is availble under developer option, i am not sure if this control the running apps.
6. Upon the power button press immediately open up password screen for enterprise users this is sometimes may cause problem if user keeping mobile pocket & get keys preseed automatically, or keys pressed by kids or friends not knowing the password. Additionaly no of attemps remaining is not displaying, earlier used to display the same. This is really big drawback - as entire phone data will be erased including data on SD card.
7. Vibration control features are not available.There are some more important basic simple phone features in terms of user options ( accessbility) missing in motorola atrix 2 (may be other motorola phones as well) - major drawback - which I shall open another thread to discuss the same. This features I had in my Nokia 6233 which I had purchased 6 years back (might have been designed 7yrs back). That was just an 7 MB ROM mobile. These missing features really making me unhappy with Atrix 2/Motorola.
Can Moto provide an update to the Upgrade Schedule? It has been about three months since the last update and a lot has changed since then. We lost one of our favorite Forum Managers and probably many other Moto support staff. As we only have two more weeks in Q3, i have a feeling that the Atrix ICS upgrade has gone yellow or red status.
I am having issues with my bluetooth connection after installing the recent att update. It will show as connected but I can't hear the other person. I have to switch between bluetooth and speaker to hear the other peson. I never had problems before. I thought it is bluetooth problem and just received new headset from plantronics and it is doing the same.
I have the Atrix for many months now and only witnessed a few small bugs. However my wife bought the Atrix2 and she says the screen shuts off on her when the she touches the screen. It is not a timeout setting either. It is REALLY bad when we are laying in bed and she holds the phone and i try to touch the screen...boom screen shuts off! She turns it on and i touch the screen...boom the screen turns off again. Is this some kind of security setting?
my iPhone 5c screen became unresponsive it's on home screen and won't let me slide to open so I can't restart it, I tried restarting it and didn't work and just restored it and still not working,
i will be browsing / using apps / unlocking my phone and the screen will just crap out and turn itself off. a little red light seems to appear at the top of the phone, which i'm not sure what that means, but it keeps doing that. i've turned the phone on and off a few times this morning, taken the battery out and let it sit for a minute before putting it back in and rebooting and it still does it.
Proud Atrix owner since 2/22/11...Had to replace my Atrix today with another one because the top 1/4 of the screen became unresponsive to touch. It was a sad day. I didn't do anything to it either. Good news...My backup Pro...was able to put all of my texts back into my phone...not in perfect order...but they are there. The call log was replaced! The desktop was put just like I had it! It was a pretty good move...just lost my pictures and had to redownload everything
